2012 Citroen DS5 Owner's Manual

295
FREQUENTLY ASKED QUESTIONS


QUESTION
ANSWER

SOLUTION


Some contacts are
duplicated in the list.The options for synchronizing contacts are synchronizing the contacts
on the SIM card, the contacts on the telephone, or both. When both
s
ynchronizations are selected, some contacts may be duplicated. Select "Displa
y SIM card contacts" or "Displaytelephone contacts".

Contacts are not shown
in alphabetical order.Some telephones offer display options. Depending on the settingschosen, contacts can be transferred in a specifi c order. Modify the display setting in the telephone
directory.
The system does not
receive SMS text messages. The Bluetooth mode does not permit sending SMS text messages to the
system.
The CD is e
jected
automatically or is not played by the player. The CD is inserted upside down, is unpla
yable, does not contain any audio data or contains an audio format which the player cannot play.
- Check that the CD is inserted in the player the
right way up.

-
Check the condition of the CD: the CD cannot
be played if it is too damaged.

-
Check the content in the case of a recordedCD: consult the advice in the "Audio" section.

- The audio s
ystem's CD player does not play
DVDs.

- Some recorded CDs will not be pla
yed by
the audio system because they are not of thecorrect quality. Le CD has been recorded in a format that is not compatible with the
p
layer.
The
CD is protected by an anti-pirating protection system which is not recognised by the audio system.
There is a long waiting period following the insertion
of a CD or connection of a USB memory stick.
When a new medium is inserted, the system reads a certain amount of
data (directory, title, artist, etc.). This may take from a few seconds to a
few minutes. This
phenomenon is normal.
The
CD player sound ispoor.The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable conditions.
The audio equipment settin
gs (bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selectingan ambience.

FREQUENTLY ASKED QUESTIONS


QUESTION
ANSWER

SOLUTION


Some characters in themedia information are not
displayed correctly while playing. The audio s
ystem does not display some types of characters. Use standard characters to name tracks and
folders.
Pla
ying of streaming fi lesdoes not start. The peripheral device connected does not support automatic play. Start the playback from the device.
Th
e names of tracks and
the track length are not
displayed on the screen
when streaming audio. The Bluetooth pro
fi le does not allow the transfer of this information.
The qualit
y of receptionof the radio station
listened to graduallydeteriorates or the stored stations do not function(no sound, 87.5 Mhz is
displayed...). The vehicle is too
far from the transmitter used by the station listened
to or there is no transmitter in the geographical area through which the
vehicle is travellin
g.
Activate the "RDS" function by means of theshort-cut menu to enable the system to check
whether there is a more powerful transmitter in thegeographical area.
The environment
(hills, buildings, tunnels, basement car parks...) block reception, including in RDS mode. This phenomenon is normal and does not indicate
a fault with the audio system.
The aerial is absent or has been dama
ged (for example when goingthrough a car wash or into an underground car park). Have the aerial checked by a CITROÀN dealer.
I
cannot fi nd some radiostations in the list of stations received.The station is not received or its name has chan
ged in the list.
Some radio stations send other information in place of their nam
e(the title of the song for example).
The s
ystem interprets this information as the name of the station.
The name of the radio station changes.

297
FREQUENTLY ASKED QUESTIONS


QUESTION
ANSWER

SOLUTION

In chan
ging the settingof treble and bass theequalizer setting isdeselected. The selection of an equalizer settin
g imposes the balance settings.
Modif
ying one without the other is not possible. Modif
y the balance or equalizer settings to obtain
the desired musical ambience.
In changing the equalizer
setting, treble and bassreturn to zero.
When chan
ging the balance settings, the distribution setting is deselected. The selection of a distribution settin
g imposes the balance settings.
Modif
ying one without the other is not possible. Modif
y the balance or distribution settings to obtain the desired musical ambience.
When chan
ging an
distribution setting,
the balance setting isdeselected.
Th
ere is a difference in sound quality between
the different audiosources (radio, CD...). For optimum sound qualit
y, the audio settings for Volume, Bass, Treble,
Equalizer and Loudness can be adapted to the different sound sources,
which may result in audible differences when changing source (radio,
CD...). Check that the audio settin
gs for (Volume, Bass,
Treble, Equalizer, Loudness) are adapted to
the sources listened to. It is advisable to set theAUDIO functions (Bass, Treble, Fr-Re balance,
Le-Ri balance) to the middle position, select the "None", musical ambience and set the loudness correction to the "Active" position in CD mode or
to the "Inactive" position in radio mode.

QUESTION
ANSWER

SOLUTION

With the en
gine off, the system switches off after a few minutes of use.When the en
gine is switched off, the system's operating time depends on
the battery charge.
The switch-off is normal: the s
ystem switches to economy mode and
switches off to prevent discharging of the vehicle's battery.
Start the vehicle's engine to increase the batterycharge.
Pla
yback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some fi les supplied with the memory stick may greatly slow down access
to reading the memory stick (multiplication by 10 of the catalogue time). Delete the fi les supplied with the memory stickand limit the number of sub-folders in the fi le structure on the memory stick.
When I connect m
yiPhone as telephone and
to the USB port at thesame time, I am unable
to play the music fi les. When the iPhone connects automaticall
y as a telephone, it forces the
streaming function. The streaming function takes the place of the USBfunction which is then not useable. Disconnect and reconnect to the USB port
(the USB function takes priority over streaming).
FREQUENTLY ASKED QUESTIONS

299

The system is coded in such a way that it will only
operate in your vehicle.







AUDIO SYSTEM/BLUETOOTH

01 First steps


For safety reasons, the driver must only carry out
operations which require prolonged attention while the
vehicle is stationary.
When the engine is switched o
ff and to prevent
discharging of the battery, the audio system may switch off after a few minutes.



CONTENTS

02 Steering mounted controls

03 Main menu

04 Audio

05 Using the telephone

06 Audio settings

07 Configuration

08 Screen menu map

Frequently asked questions p.
p.
p.
p.
p.
p.
p.
p.
p.
0
301
302
3
03
313
322
32
3
324
326

01

On/Off.
FIRST STEPS


Volume
adjustment.

Select screen displaybetween modes:
Full screen: Audio
(or
telephone if call in progress)/
In a window: Audio
(or
telephone if call in progress) -Time or Trip computer.
Long press: black screen(DARK).


Selection of AM/FM
wavebands.
Select preset radiostation.
Long press: store a
station.
Displa
y the list of stations received,CD/MP3 tracks or folders.
Long press: managing the classifi cation of MP3/WMA fi les/update
the list of stations received.
TA
(Traffi c Announcement)function On/Off.
Lon
g press: access to type of
information.

Confi rmationor display of contextual menu.
Automatic search up
/down for radio frequencies.
Select previous/next CD, USB, streaming track.
Navi
gation in a list.
Abandon the current
operation.
Up one level
(menu or folder).

Manual step b
y step search up/downfor radio frequencies.
Select previous/next MP3 folder.
Select previous/next folder/genre/
artist/playlist in the USB device.
Navigation in a list.
Select source:
Radio, CD, AUX, USB,Streaming.
Accept an incomin
g call.
A
ccess to main menu.
Audio settings:
au
dio ambiences, treble, bass, loudness, distribution, left/right
balance, front/rear fader, automatic
volume.

02
SRC



+
-
301
STEERING MOUNTED CONTROLS
- Rotation

Radio -automatic selection of next/previous frequency.

Media: previous/next track.
- Pr
ess then rotation: access to 6 preset stations.
-
Change the audio source.
- TEL button
(short press):
Accept an incomin
g call
Call in pro
gress: access to telephonemenu: hang up, secret mode, hands-
free mode.
- TEL button
(long press):
Reject an incoming call or end a call
in pro
gress.
When not makin
g a call, access to
the telephone menu (Dial, Contacts,Calls log, Voice mailbox).
-
Increase volume.
- D
ecrease volume.
- Radio: displa
y the list of stations.
Media: displa
y the list of tracks.

03

" Multimedia
": Media parameters, Radio parameters.


For a detailed global view of the menusavailable, refer to "Screen menu map" in this section.
> SCREEN C
"Bluetooth connection":Connections management, Search for a device.


" Telephone": Call, Directorymanagement, Telephone management, Hang up.

MAIN MENU
"Personalisation-confi guration": Defi ne thevehicle parameters, Choice of language, Display confi guration, Choice of units, Date and time adjustment.