Page 305 of 358
12
303
Dial
Director
y of contacts
Tele
phone options
Rin
g options
"Phone" MENU
1
2
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3
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Confi guration
Delete all contacts
Import all the entries
S
ynchronization options
No s
ynchronization
"Directory of contacts"
MENU
Display contacts
Open
Import
Delete
New contact
Equalizer
"RADIO" MENU
Following waveband
Options
Activate / Deactivate T
A
Activate / Deactivate RDS
Audio settings
Displa
y telephone contacts
Displa
y SIM card contacts
Contact mem. status
Displa
y all phone contacts
Bluetooth functions
List of the paired peripherals
Connect
Di
sconnect
D
elete
Peripherals search D
elete all
Rename radiotele
phone
None
Classical
Jazz
Rock
Techno
Vocal
Page 306 of 358
12 SCREEN MENU MAP
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Random on all media
Repetition
Audio settin
gs (same as RADIO)
Activate / Deactivate AUX input
"MEDIA" MENU
Following media source
E
ject USB support
Read mode
Norma
l
Random
All passengers
Le-Ri balance
Fr-Re balance
Auto. Volume
Update radio list
Bass
Treble
Loudness
Distribution
Driv
er
Ni
ght mode
Auto Day/Night
Ad
just luminosity
Set date and time
"SETUP" MENU
Display confi guration
Choose colou
r
Harmony
Cartography
Da
y mode
Voice synthesis
Guidance instructions volume
Select male voice / Select female voice
1
Vehicle parameters
The parameters var
y according to the vehicle(see "Confi guration").
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305
FREQUENTLY ASKED QUESTIONS
The following table groups together the answers to the most frequently asked questions concerning your audio system.
QUESTIONANSWER SOLUTION
The route calculation is not successful. The guidance criteria may confl ict with the current location (exclusion of
toll roads on a toll motorway). Check the guidance criteria on the Navigation Menu, "Guidance options" "Defi ne calculation criteria".
Select the POIs in the list
of POIs.The POIs do not appear. The POIs have not been selected.
The P
OIs have not been downloaded. Download the POIs from the website:
"http://citroen.navigation.com".
The Risk areas audiblewarning does not work. The audible warning is not active. Activate audible warnings in the Guidance options menu, "Navigation - guidance", "Set parameters for risk areas".
The s
ystem does notsuggest a detour around an incident on the route. The
guidance criteria do not take account of TMC messages. Select the "Traffi c info" function in the list of guidance criteria.
I receive a Risk area alert
which is not on my route. Other than guidance, the system announces all Risk areas positioned in a cone located in front of the vehicle. It may provide an alert for a Risk area located on nearby or parallel roads. Zoom in on the map to view the exact position of
the Risk area. Select "On the route" to no longer receive alerts other than guidance or to reduce the
time for the announcement.
Page 308 of 358

FREQUENTLY ASKED QUESTIONS
QUESTIONANSWER SOLUTION
Certain traffi c jams
along the route are not
indicated in real time.
On starting, it is several minutes before the system begins to receive the
traffi c information. Wait until the traffi c information is being received correctly (display of the traffi c information icons on
the map).
Th
e fi lters are too restrictive. Modify the "Geographic fi lter" settings.
In certain countries, onl
y major routes (motorways...) are listed for the
traffi c information. This phenomenon is normal. The system is
dependent on the traffi c information available.
Th
e altitude is not
displayed.On starting, the initialisation of the GPS may take up to 3 minutes
to receive more than 4 satellites correctly.
Wait until the system has started up completely. Check that there is a GPS coverage of at least
4 satellites (long press on the SETUP button, then select "GPS coverage").
Dependin
g on the geographical environment (tunnel...) or the weather,
the conditions of reception of the GPS signal may vary. This phenomenon is normal. The system
is dependent on the GPS signal receptionconditions.
I cannot connect myBluetooth telephone.The telephone's Bluetooth function may be switched off or the telephone
may not be visible.
- Check that your telephone's Bluetoothfunction is switched on.
-
Check in the telephone settings that it is "visible to all".
The Bluetooth telephone is not compatible with the s
ystem. A list of compatible Bluetooth mobile telephones is available from the dealer network.
Th
e volume of thetelephone connectedin Bluetooth mode isinaudible. The volume depends both on the s
ystem and on the telephone. Increase the volume of the audio system, tomaximum if required, and increase the volume of
the telephone if necessary.
The ambient noise level has an in
fl uence on the quality of telephone communication. Reduce the ambient noise level (close the windows, reduce the booster fan speed, slow down, ...).
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307
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWER SOLUTION
Some contacts areduplicated in the list.The options for synchronizing contacts are synchronizing the contacts
on the SIM card, the contacts on the telephone, or both . When both
synchronizations are selected, some contacts may be duplicated.
Select "Display SIM card contacts" or "Displaytelephone contacts".
Contacts are not shown
in alphabetical order.Some telephones offer display options. Depending on the settingschosen, contacts can be transferred in a specifi c order. Modify the display setting in the telephone
directory.
The system does not
receive SMS text messages. The Bluetooth mode does not permit sending SMS text messages to the
system.
The CD is e
jected
automatically or is not played by the player. The CD is inserted upside down, is unpla
yable, does not contain any audio data or contains an audio format which the player cannot play.
- Check that the CD is inserted in the player the
right way up.
-
Check the condition of the CD: the CD cannot
be played if it is too damaged.
-
Check the content in the case of a recordedCD: consult the advice in the "Audio" section.
- The audio s
ystem's CD player does not play
DVDs.
- Some recorded CDs will not be pla
yed by
the audio system because they are not of thecorrect quality. Le CD has been recorded in a format that is not com
patible with the
player.
The
CD is protected by an anti-pirating protection system which is not recognised by the audio system.
There is a long waitingperiod following the insertion of a CD or connection of a USB memory stick.
When a new medium is inserted, the system reads a certain amount of
data (directory, title, artist, etc.). This may take from a few seconds to afew minutes. This phenomenon is normal.
The
CD player sound ispoor.The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitableconditions.
The audio equipment settin
gs (bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selectingan ambience.
Page 310 of 358

FREQUENTLY ASKED QUESTIONS
QUESTIONANSWER SOLUTION
Some characters in the media information are notdisplayed correctly while playing. The audio s
ystem does not display some types of characters. Use standard characters to name tracks and folders.
Pla
ying of streaming fi les does not start. The peripheral device connected does not support automatic play. Start the playback from the device.
Th
e names of tracks andthe track length are not
displayed on the screen
when streaming audio. The Bluetooth pro
fi le does not allow the transfer of this information.
The qualit
y of reception of
the radio station listened
to gradually deterioratesor the stored stations donot function (no sound,87.5 Mhz is displayed...). The vehicle is too far from the transmitter used b
y the station listened to or
there is no transmitter in the geographical area through which the vehicle is
travelling.
Activate the "RDS" function by means of the short-cut menu to enable the system to check
whether there is a more powerful transmitter in the
geographical area.
The environment
(hills, buildings, tunnels, basement car parks...) block reception, including in RDS mode. This phenomenon is normal and does not indicate
a fault with the audio system.
The aerial is absent or has been dama
ged (for example when goingthrough a car wash or into an underground car park). Have the aerial checked by a CITROÀN dealer.
I
cannot fi nd some radio stations in the list of stations received.
The station is not received or its name has changed in the list.
Some radio stations send other information in place of their name
(the title
of the song for example).
The s
ystem interprets this information as the name of the station. The name of the radio station changes.
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309
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWER SOLUTION
In changing the settingof treble and bass the equalizer setting isdeselected. The selection of an equalizer settin
g imposes the balance settings.
Modi
fying one without the other is not possible. Modif
y the balance or equalizer settings to obtain
the desired musical ambience.
In chan
ging the equalizer setting, treble and bass return to zero.
When changing the
balance settings, the
distribution settin
g is deselected. The selection o
f a distribution setting imposes the balance settings.
Modi
fying one without the other is not possible. Modi
fy the balance or distribution settings to obtain
the desired musical ambience.
When chan
ging an
distribution setting,
the balance setting is deselected.
Th
ere is a difference in sound quality between
the different audiosources (radio, CD...). For optimum sound qualit
y, the audio settings for Volume, Bass, Treble,
Equalizer and Loudness can be adapted to the different sound sources,
which may result in audible differences when changing source (radio,
CD...).
Check that the audio settings for (Volume , Bass,
Treble, Equalizer, Loudness) are adapted to
the sources listened to. It is advisable to set theAUDIO functions (Bass, Treble, Fr-Re balance,
Le-Ri balance) to the middle position, select the "None", musical ambience and set the loudness correction to the "Active" position in CD mode or
to the "Inactive" position in radio mode.
Page 312 of 358

QUESTIONANSWER SOLUTION
With the engine off, the system switches off after a few minutes of use.When the en
gine is switched off, the system's operating time depends on
the battery charge.
The switch-o
ff is normal: the system switches to economy mode and
switches off to prevent discharging of the vehicle's battery. Start the vehicle's en
gine to increase the batterycharge.
Pla
yback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).Some fi les supplied with the memor
y stick may greatly slow down access
to reading the memory stick (multiplication by 10 of the catalogue time). Delete the fi les supplied with the memory stickand limit the number of sub-folders in the fi le structure on the memory stick.
When I connect m
yiPhone as telephone and
to the USB port at the
same time, I am unable
to play the music fi les. When the iPhone connects automaticall
y as a telephone, it forces the
streaming function. The streaming function takes the place of the USB
function which is then not useable, there is a period without sound of the
trac
k being played with AppleÆ players.Æ
Disconnect and reconnect to the USB port(the USB function takes priority over streaming).
FREQUENTLY ASKED QUESTIONS