2012 Citroen C4 PICASSO RHD Owner's Manual

271
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION

There is a difference in sound quality betweenthe different audiosources (radio, CD...).
For optimum sound quality, the audio settings (Volume, Bass, Treble, Ambience, Loudness) can be adapted to the different sound sources,which may result in audible differences when changing source (radio,CD...).

Check that the audio settings (Volume, Bass, Treble, Ambience, Loudness) are adapted tothe sources listened to. It is advisable to setthe AUDIO functions (Bass, Treble, Front-Rear Balance, Left-Right Balance) to the middle position, select the musical ambience "None" and set the loudness correction to the "Active" position in CD mode or to the "Inactive" position in radio mode.

The CD is ejected automatically or is not played by the player.
The CD is inserted upside down, is unplayable, does not contain any audio data or contains an audio format which the player cannot play.
The CD is protected by an anti-pirating protectionsystem which is not recognised by the audio equipment.


- Check that the CD is inserted in the player the right way up.


- Check the condition of the CD: the CD cannot be played if it is too damaged.


- Check the content in the case of a recordedCD: consult the advice in the Audio section.


- The audio equipment's CD player does notplay DVDs.


- Due to inadequate quality, certain recordedCDs will not be played by the audio system.

The CD player sound ispoor.The CD used is scratched or of poor quality.
Insert good quality CDs and store them in suitable conditions.
The audio equipment settings (bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selectingan ambience. The table below
groups together the answers to the most frequently asked questions.

272
QUESTIONANSWERSOLUTION
The stored stations donot function (no sound, 87.5 Mhz is displayed...)
An incorrect waveband is selected. Press the BAND AST button to return to the waveband (AM, FM1, FM2, FMAST) on which thestations are stored.

The quality of receptionof the radio station listened to graduallydeteriorates or the stored stations do not function(no sound, 87.5 Mhz is displayed...).
The vehicle is too far from the transmitter used by the station listenedto or there is no transmitter in the geographical area through which the vehicle is travelling.
Activate the RDS function to enable the system to check whether there is a more powerful transmitter in the geographical area.
The environment (hills, buildings, tunnels, basement car parks...) block reception, including in RDS mode.
This phenomenon is normal and does not indicate a failure of the audio equipment.
The aerial is absent or has been damaged (for example when goingthrough a car wash or into an underground car park).
Have the aerial checked by a CITROËN dealer.
Sound cut-outs of 1 to2 seconds in radio mode.During this brief sound cut-out, the RDS searches for any frequency permitting better reception of the station.
Deactivate the RDS function if the phenomenon is too frequent and always on the same route.

With the engine off, the audio equipment switches off after a few minutes of use.
When the engine is switched off, the audio equipment operating timedepends on the battery charge.
The switch-off is normal: the audio equipment switches to economy mode and switches off to prevent discharging of the vehicle's battery.

Start the vehicle's engine to increase the batterycharge.

TRAFFIC INFO is selected. However,certain traffi c jams along the route are notindicated in real time.
On starting, it is several minutes before the system begins to receive thetraffi c information.
Wait until the traffi c information is being received correctly (displaying of the traffi c information symbols on the map).
In certain countries, only major routes (motorways, ...) are listed for thetraffi c information.
This phenomenon is normal. The system isdependent on the traffi c information available.
The time taken to calculate a route sometimes seems longer than usual.
The performance of the system may slow down temporarily if a CD isbeing copied onto the Jukebox at the same time as a route is being calculated.

Wait until the CD has been copied or stop the copying before starting the guidance function.

273
ANSWERSOLUTION
Does the emergency call function work without a SIM card?
Certain national regulations impose the presence of a SIM card in order to make an emergency call. Insert a valid SIM card in the slot on the system.

The altitude is not displayed. On starting, the initialisation of the GPS may take up to 3 minutes toreceive more than 4 satellites correctly.
Wait until the system has started up completely. Check that there is a GPS coverage of at least4 satellites (long press on the MENU button, then select AUDIO/TELEPHONE DIAGNOSTICS, thenGPS COVERAGE).
Depending on the geographical environment (tunnel, ...) or the weather, the conditions of reception of the GPS signal may vary.
This phenomenon is normal. The system isdependent on the conditions of reception of the GPS signal.

My SIM card is not recognised. The system accepts 3.3 V SIM cards, the old 5 V and 1.8 V SIM cardsare not recognised.
Contact your telephone operator.

The route is notcalculated successfully.The exclusion criteria may confl ict with the current location (exclusion of toll roads on a motorway with tolls). Check the exclusion criteria.

There is a long wait after inserting a CD.When a new medium is inserted, the system reads a certain amount of data (folder, title, artist, etc.). This may take a few seconds.
This phenomenon is normal.

I cannot connect myBluetooth telephone.The telephone's Bluetooth function may be switched off or the equipmentmay not be visible.

- Check that your telephone's Bluetoothfunction is switched on.


- Check that your telephone is visible.

274

275
The MyWay is protected in such a way that it will onlyoperate in your vehicle.
Certain functions described in this handbook will
become available during the year.
MyWay

For safety reasons, the driver must carry out operations which require prolonged attention while the vehicle is stationary.
When the en
gine is switched off and to prevent
discharging of the battery, the MyWay switches off
following the activation of the Energy Economy mode.


MULTIMEDIA AUDIO SYSTEM/BLUETOOTH TELEPHONE
SATELLITE NAVIGATION SYSTEM FOR EUROPE BY SD CARD


01 First steps
CONTENTS

02 Steering mounted controls

03 General operation

04 Navigation - Guidance

05 Traffic information

06 Radio

07 Music media players

08 Bluetooth telephone

09 Configuration

10 Screen menu map p.
p.
p.
p.
p.
p.
p.
p.
p.
p.

Frequently asked questions p. 276
277
278
281
289
291
292
295
298
299
303

276
01 FIRST STEPS
Engine not running:
-
Short press: on/off.
- Long press: pause with
CD play, mute for radio.
Engine running:
- Short
press: pause with CD play, mute for radio.
-
Long press: reinitialise thesystem.
Access to theRadio Menu.Display the list of stations.
Access to theMusic Menu. Display tracks. Lon
g press: audio settings: front/rear fader, left/right balance, bass/treble,
musical ambience, loudness, automatic
volume, reinitialise settings.
Selection dial for the
screen display and according to the menu.
Short press: contextual
menu or confi rm.
Long press: contextual
menu specifi c to the list
displayed.
A
ccess to the"SETUP" menu.
Lon
g press: GPS coverage anddemonstration
mode.
Access to the PhoneMenu. Display the list of calls.

E
ject CD.

Select previous/next radio station.
Select previous CD or MP3
track.
Select previous/next line in a list.

Select
previous/next radio station in the list.
Select previous/next MP3
folder.
Select previous/next page in a list.

E
SC: abandon current operation.
Access to theTraffi c Menu. Display the current
traffi c alerts. R
eader for navigation SDcard only.
A
ccess to theNavigation Menu. Displayrecent destinations.
A
ccess to the "MODE" menu.
Select successive display of:
Radio, Map, NAV (if navigation in progress),
Telephone (if conversation in progress), Tripcomputer.
Long press: Black screen (DARK). Buttons 1 to
6:
Select a pre-set radiostation.
Long press: pre-set the current station.
Ad
just volume (each source
is independent, including
navigation messages andalerts).

277
02
32
15
4
2
1
32
15
4
3
4
STEERING MOUNTED CONTROLS
1. Volume increase.
2. V
olume decrease.
3.
Successive presses mute/restore the sound.
4. Rotation - associated with a pop-up.
R
adio - access the 6 stored stations: next or previous.
Music pla
yers: previous/next track.
5. Radio: next station.
Music players: next track.


1. Pr
ess.

Repeat the current spoken navigationinstruction.

2.
Short press to make a telephone call.
Pick up
/Hang up.
Access the tele
phone menu.
Displa
y the call list.
Lon
g press to reject an incoming call.

3. Personalisation.

Short press to confi rm the choice made using the dial.

4. R
otation.

Scroll through the call list in the phone book.
P
ersonalisation selection.
1. Short press: provides access to the menu
accor
ding to the display on the screen.
2.
Successive presses: provides access
according to the current display on the
screen.
MAP
/NAV (if navigation is in progress), TEL (if a conversation is in progress), RADIO or MEDIA in progress, Trip computer.
Lon
g press: switch to black screen - Dark (night driving).
Touching a control restores the display.
3. E
SC: abandon the current operation.
4. R
otation: selects the access to the short-cutmenus according to the current display.
5. Confi rms the choice displa
yed on thescreen.

278
03 GENERAL OPERATION


For a detailed global view of the menus available, refer to the"Screen menu map" section.
Press the M
ODE button several times in succession for access to the following menus:


For cleaning the screen, the use of a soft, non-abrasive cloth (spectacles cloth) is recommended, with no additional product. RADIO
/
MUSIC MEDIA PLAYERS
TELEPHONE
(If a conversation is in progress)
FULL SCREEN MA
P
NAVIGATION
(If guidance is in progress)
SETUP:
s
ystem language * , date and time * , display,
vehiclesettings * , unit and system settings, "Demo mode". TRAFFIC:
TMC information and messages.

* Available accordin
g to model.
TRIP COMPUTER