2012 CHEVROLET IMPALA ESP

Black plate (23,1)Chevrolet Impala Owner Manual - 2012
Infotainment System 7-23
Connecting to a Different Phone
To connect to a different cell phone,
the Bluetooth system looks for the
next available cell phone in the
order in which all the available cell
phones were paired. Depending on
which cell phone you want to
connect to, you may have to use
this command several times.
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.”
3. Say “Change phone.”
.If another cell phone is
found, the response will be
“ is now
connected.”
.If another cell phone is not
found, the original phone
remains connected.
Storing and Deleting Phone
Numbers
The system can store up to
30 phone numbers as name tags in
the Hands‐Free Directory that is
shared between the Bluetooth and
OnStar systems, if equipped.
The following commands are used
to delete and store phone numbers.
Store:This command will store a
phone number, or a group of
numbers as a name tag.
Digit Store: This command allows
a phone number to be stored as a
name tag by entering the digits one
at a time.
Delete: This command is used to
delete individual name tags.
Delete All Name Tags: This
command deletes all stored name
tags in the Hands‐Free Calling
Directory and the OnStar
Turn‐by‐Turn Destinations Directory,
if equipped. Using the
“Store”Command
1. Press and holdb/gfor
two seconds.
2. Say “Store.”
3. Say the phone number or group of numbers you want to store all
at once with no pauses, then
follow the directions given by the
system to save a name tag for
this number.
Using the “Digit Store” Command
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press and hold
b/gfor
two seconds.
2. Say “Digit Store.”

Black plate (27,1)Chevrolet Impala Owner Manual - 2012
Infotainment System 7-27
To access contacts stored in the cell
phone:
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.” This command
can be skipped.
3. Say “Voice.” The system
responds “OK, accessing
.”
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored as
name tags during a call. You can
use this feature when calling a
menu‐driven phone system.
Account numbers can also be
stored for use. Sending a Number or Name Tag
During a Call
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Dial.”
3. Say the number or name tag to send.
Clearing the System
Unless information is deleted out of
the in‐vehicle Bluetooth system, it
will be retained indefinitely. This
includes all saved name tags in the
phone book and phone pairing
information. For information on how
to delete this information, see the
previous section “Deleting a Paired
Phone” and the previous sections
on deleting name tags.
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
See Radio Frequency Statement on
page 13‑16 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.

Black plate (5,1)Chevrolet Impala Owner Manual - 2012
Driving and Operating 9-5
2. Turn the steering wheel aboutone-eighth of a turn, until the
right front tire contacts the
pavement edge.
3. Then turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
.Steering or Cornering
Skid —too much speed or
steering in a curve causes tires
to slip and lose cornering force.
.Acceleration Skid —too much
throttle causes the driving
wheels to spin.
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the
accelerator pedal and quickly
steer the way you want the
vehicle to go. The vehicle may
straighten out. Be ready for a
second skid if it occurs.
.Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues —such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
.Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.

Black plate (9,1)Chevrolet Impala Owner Manual - 2012
Driving and Operating 9-9
WARNING (Continued)
If the vehicle is stuck in the snow:
.Clear away snow from around
the base of your vehicle,
especially any that is blocking
the exhaust pipe.
.Check again from time to
time to be sure snow does
not collect there.
.Open a window about 5 cm
(2 in) on the side of the
vehicle that is away from the
wind to bring in fresh air.
.Fully open the air outlets on
or under the instrument
panel.
.Adjust the climate control
system to a setting that
circulates the air inside the
vehicle and set the fan speed
to the highest setting. See
Climate Control System in the
Index.(Continued)
WARNING (Continued)
For more information about
carbon monoxide, see Engine
Exhaust on page 9‑24.
Snow can trap exhaust gases
under your vehicle. This can
cause deadly CO (Carbon
Monoxide) gas to get inside. CO
could overcome you and kill you.
You cannot see it or smell it, so
you might not know it is in your
vehicle. Clear away snow from
around the base of your vehicle,
especially any that is blocking the
exhaust.
Run the engine for short periods
only as needed to keep warm, but
be careful. To save fuel, run the engine for only
short periods as needed to warm
the vehicle and then shut the engine
off and close the window most of
the way to save heat. Repeat this
until help arrives but only when you
feel really uncomfortable from the
cold. Moving about to keep warm
also helps.
If it takes some time for help to
arrive, now and then when you run
the engine, push the accelerator
pedal slightly so the engine runs
faster than the idle speed. This
keeps the battery charged to restart
the vehicle and to signal for help
with the headlamps. Do this as little
as possible to save fuel.

Black plate (19,1)Chevrolet Impala Owner Manual - 2012
Driving and Operating 9-19
not start and the key is held in
START, cranking will be stopped
after 15 seconds to prevent
cranking motor damage. To
prevent gear damage, this
system also prevents cranking if
the engine is already running.
Engine cranking can be stopped
by turning the ignition switch to
the ACC/ACCESSORY or
LOCK/OFF position.
When the Low Fuel warning
lamp is on and the FUEL LEVEL
LOW message is displayed in
the Driver Information Center
(DIC), the Computer‐Controlled
Cranking System is disabled to
prevent possible vehicle
component damage. When this
happens, hold the ignition switch
in the START position to
continue engine cranking.Notice:
Cranking the engine for
long periods of time, by returning
the key to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after
5‐10 seconds, especially in very
cold weather (below −18°C or
0°F), it could be flooded with too
much gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you hold the key in START for
up to a maximum of 15 seconds.
Wait at least 15 seconds
between each try, to allow the
cranking motor to cool down.
When the engine starts, let go of
the key and accelerator. If the
vehicle starts briefly but then
stops again, repeat these steps. This clears the extra gasoline
from the engine. Do not race the
engine immediately after starting
it. Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.
Notice: The engine is designed to
work with the electronics in the
vehicle. If you add electrical parts
or accessories, you could change
the way the engine operates.
Before adding electrical
equipment, check with your
dealer. If you do not, the engine
might not perform properly. Any
resulting damage would not be
covered by the vehicle warranty.

Black plate (30,1)Chevrolet Impala Owner Manual - 2012
9-30 Driving and Operating
Parking Brake
The parking brake is located to the
left of the brake pedal, near the
driver door.
To set the parking brake, hold the
brake pedal down, then push down
the parking brake pedal.
To release the parking brake, hold
the brake pedal down and push the
parking brake pedal. When you lift
your foot off the parking brake
pedal, the pedal will follow it to the
released position.A warning chime will sound and a
brake warning light located on the
instrument panel cluster will come
on, if the parking brake is set, the
ignition is on, and the vehicle speed
is greater than 8 km/h (5 mph).
Notice:
Driving with the parking
brake on can overheat the brake
system and cause premature
wear or damage to brake system
parts. Make sure that the parking
brake is fully released and the
brake warning light is off before
driving.
If you are towing a trailer and
parking on any hill, see Driving
Characteristics and Towing Tips on
page 9‑43.
Ride Control Systems
Traction Control
System (TCS)
The vehicle may have a Traction
Control System (TCS) that limits
wheel spin. This is especially useful
in slippery road conditions. The
system operates only if it senses
that one or both of the front wheels
are spinning or beginning to lose
traction. When this happens, the
system reduces engine power and
may also upshift the transmission
and apply the front brakes to limit
wheel spin.

Black plate (31,1)Chevrolet Impala Owner Manual - 2012
Driving and Operating 9-31
This light will flash when the TCS is
limiting wheel spin.
The system may be heard or felt
while it is working, but this is
normal.
If cruise control is being used when
TCS begins to limit wheel spin, the
cruise control will automatically
disengage. Cruise control may be
reengaged when road conditions
allow. SeeCruise Control on
page 9‑34.
The TCS operates in all
transmission shift lever positions.
But the system can upshift the
transmission only as high as the
shift lever position chosen, so use
the lower gears only when
necessary. See Automatic
Transmission on page 9‑26.When the system is on, this warning
light comes on and stays on if there
is a problem.
A SERVICE TRACTION CONTROL
message also appears on the DIC.
When this warning light is on, the
system will not limit wheel spin.
Adjust your driving accordingly. See
Ride Control System Messages on
page 5‑33 for more information.
To limit wheel spin, especially in
slippery road conditions, TCS
should always be left on. But the
system can be turned off if needed.
Turn the system off if the vehicle
gets stuck in sand, mud, or snow
and rocking the vehicle is required.
See If the Vehicle Is Stuck on
page 9‑10 for more information.To turn the system on or off, press
the ESC OFF button located on the
instrument panel.
When the system is turned off, the
TRACTION CONTROL OFF
message appears on the DIC. If the
traction control system is limiting
wheel spin when the button is
pressed to turn the system off, the
TRACTION CONTROL OFF
message will appear on the DIC and
the system will turn off right away.
Press the ESC OFF button again to
turn the system back on. The
TRACTION CONTROL ON
message will appear in the DIC.
Adding non‐dealer accessories can
affect the vehicle performance. See
Accessories and Modifications on
page 10‑3for more information.

Black plate (32,1)Chevrolet Impala Owner Manual - 2012
9-32 Driving and Operating
Electronic Stability
Control (ESC)
Your vehicle may have an Electronic
Stability Control (ESC) system
which combines antilock brake,
traction, and stability control
systems and helps the driver
maintain directional control of the
vehicle in most driving conditions.
When you first start your vehicle
and begin to drive away, the system
performs several diagnostic checks
to ensure there are no problems.
You may hear or feel the system
working. This is normal and does
not mean there is a problem with
your vehicle. The system should
initialize before the vehicle reaches
32 km/h (20 mph).If the system fails to turn on or
activate due to a fault, the ESC/TCS
light will be on solid, and the
SERVICE STABILITRAK message
will be displayed. If the system fails
to turn on or activate due to it not
initializing, the DIC will display
STABILITRAK INITIALIZING.
For more information, see
Ride
Control System Messages on
page 5‑33.
This light will flash on the instrument
panel cluster when the ESC system
is both on and activated. You may also feel or hear the
system working; this is normal.
When the light is on solid and the
SERVICE STABILITRAK message
is displayed, the system will not
assist the driver in maintaining
directional control of the vehicle.
Adjust your driving accordingly. See
Ride Control System Messages on
page 5‑33.
The Electronic Stability
Control (ESC) system is
automatically enabled whenever
you start your vehicle. To assist the
driver with vehicle directional
control, especially in slippery road
conditions, you should always leave
the system on. But, you can turn
ESC off if you ever need to.