
Black plate (1,1)Chevrolet Impala Owner Manual - 2012
2012 Chevrolet Impala Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-3
Vehicle Features . . . . . . . . . . . . . 1-13
Performance and Maintenance . . . . . . . . . . . . . . . . 1-17
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Vehicle Security . . . . . . . . . . . . . . 2-11
Exterior Mirrors . . . . . . . . . . . . . . . 2-14
Interior Mirrors . . . . . . . . . . . . . . . . 2-15
Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-8
Safety Belts . . . . . . . . . . . . . . . . . . 3-10
Airbag System . . . . . . . . . . . . . . . . 3-20
Child Restraints . . . . . . . . . . . . . . 3-36 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-2
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-9
Information Displays . . . . . . . . . . 5-24
Vehicle Messages . . . . . . . . . . . . 5-29
Vehicle Personalization . . . . . . . 5-37
Universal Remote System . . . . 5-43
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-5
Lighting Features . . . . . . . . . . . . . . 6-7
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Audio Players . . . . . . . . . . . . . . . . 7-14
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-20 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-5
Maintenance . . . . . . . . . . . . . . . . . . . 8-5
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-16
Engine Exhaust . . . . . . . . . . . . . . 9-24
Automatic Transmission . . . . . . 9-26
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-29
Ride Control Systems . . . . . . . . 9-30
Cruise Control . . . . . . . . . . . . . . . . 9-34
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-36
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-42
Conversions and Add-Ons . . . 9-49
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-25
Bulb Replacement . . . . . . . . . . 10-25

Black plate (5,1)Chevrolet Impala Owner Manual - 2012
Introduction v
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9:Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
%:Audio Steering Wheel Controls
or OnStar®
$: Brake System Warning Light
":Charging System
I:Cruise Control
B: Engine Coolant Temperature
O:Exterior Lamps
#:Fog Lamps
.: Fuel Gauge
+:Fuses
3: Headlamp High/Low-Beam
Changer
j: LATCH System Child
Restraints
*: Malfunction Indicator Lamp
::Oil Pressure
}:Power
/:Remote Vehicle Start
>:Safety Belt Reminders
7:Tire Pressure Monitor
d:Traction Control/Stabilitrak®
M:Windshield Washer Fluid

Black plate (1,1)Chevrolet Impala Owner Manual - 2012
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-3
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-3
Remote Vehicle Start . . . . . . . . . 1-4
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Trunk Release . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-5
Seat Adjustment . . . . . . . . . . . . . . 1-6
Second Row Seats . . . . . . . . . . . 1-7
Head Restraint Adjustment . . . . 1-7
Safety Belts . . . . . . . . . . . . . . . . . . . 1-7
Passenger Sensing System . . . 1-8
Mirror Adjustment . . . . . . . . . . . . . 1-8
Steering Wheel Adjustment . . . 1-9
Interior Lighting . . . . . . . . . . . . . . . 1-9
Exterior Lighting . . . . . . . . . . . . . 1-10
Windshield Wiper/Washer . . . . 1-10
Climate Controls . . . . . . . . . . . . . 1-11
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-13
Satellite Radio . . . . . . . . . . . . . . . 1-14
Portable Audio Devices . . . . . . 1-15
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-15
Steering Wheel Controls . . . . . 1-15
Cruise Control . . . . . . . . . . . . . . . 1-16
Power Outlets . . . . . . . . . . . . . . . 1-16
Performance and Maintenance
Traction Control
System (TCS) . . . . . . . . . . . . . . 1-17
Electronic Stability Control (ESC) . . . . . . . . . . . . . . 1-17
Tire Pressure Monitor . . . . . . . . 1-17
Engine Oil Life System . . . . . . 1-18
Fuel E85 (85% Ethanol) . . . . . 1-18
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-18
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-19
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-19

Black plate (3,1)Chevrolet Impala Owner Manual - 2012
In Brief 1-3
A.Air Vents on page 8‑5.
B. Remote Trunk Release Button. See Trunk on page 2‑10.
C. Turn and Lane‐Change Lever. See Turn and Lane-Change
Signals on page 6‑4.
D. Instrument Cluster on
page 5‑10.
E. Hazard Warning Flashers on
page 6‑4.
F. Driver Information Center (DIC)
on page 5‑24.
G. Passenger Airbag Status
Indicator on page 5‑15.
H. Infotainment on page 7‑1.
I. Exterior Lamp Controls on
page 6‑1.
J. Instrument Panel Illumination
Control on page 6‑5.
Dome Lamp Control. See Dome
Lamps on page 6‑6.
K. Traction Control System (TCS)
on page 9‑30 (If Equipped). L.
Steering Wheel Adjustment on
page 5‑2.
M. Cruise Control on page 9‑34.
N. Hood Release. See Hood on
page 10‑5.
O. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp on page 5‑16.
P. Horn on page 5‑3.
Q. Steering Wheel Controls on
page 5‑3 (If Equipped).
R. Ignition Positions on page 9‑16.
S. Climate Control Systems on
page 8‑1.
T. Power Outlets on page 5‑8.
U. Center Console Shift Lever (If Equipped). See Shifting Into
Park on page 9‑21.Initial Drive
Information
This section provides a brief
overview about some of the
important features that may or may
not be on your specific vehicle.
For more detailed information, refer
to each of the features which can be
found later in this owner manual.
Remote Keyless Entry
(RKE) System
The RKE transmitter is used to
remotely lock and unlock the doors
from up to 60 m (195 ft) away from
the vehicle.

Black plate (16,1)Chevrolet Impala Owner Manual - 2012
1-16 In Brief
Cruise Control
The cruise control buttons are
located on the left side of the
steering wheel.
J:Press to turn cruise control on
and off. The indicator is lit when
cruise control is on.
+RES: Press briefly to make the
vehicle resume to a previously set
speed, or press and hold to
accelerate.
SET−: Press to set the speed and
activate cruise control or make the
vehicle decelerate.
[: Press to disengage cruise
control without erasing the set
speed from memory.
For more information, see Cruise
Control on page 9‑34.
Power Outlets
The vehicle has three 12‐volt outlets
which can be used to plug in
electrical equipment, such as a cell
phone or MP3 player.
On vehicles with a center console,
one outlet is located inside the
center floor console and two outlets
are located at the front of the
console bin under the instrument
panel.
On vehicles without a center
console, two are located under the
climate controls and another outlet
for the rear seat passengers is at
the rear of the center front seat.
Remove the cover to access and
replace when not in use.
See Power Outlets on page 5‑8.

Black plate (18,1)Chevrolet Impala Owner Manual - 2012
1-18 In Brief
During cooler conditions, the low tire
pressure warning light may appear
when the vehicle is first started and
then turn off. This may be an early
indicator that the tire pressures are
getting low and the tires need to be
inflated to the proper pressure.
The TPMS does not replace normal
monthly tire maintenance. It is the
driver’s responsibility to maintain
correct tire pressures.
See Tire Pressure Monitor System
on page 10‑43.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays a DIC message when
it is necessary to change the engine
oil and filter. The oil life system
should be reset to 100% only
following an oil change. Resetting the Oil Life System
1. Display OIL LIFE REMAINING
on the DIC.
2. Press and hold the SET/RESET button on the DIC for more than
five seconds. The oil life will
change to 100%.
See Engine Oil Life System on
page 10‑10.
Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
See Fuel E85 (85% Ethanol) on
page 9‑39. For all other vehicles,
use only the unleaded gasoline
described under Recommended
Fuel on page 9‑37.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.

Black plate (1,1)Chevrolet Impala Owner Manual - 2012
Instruments and Controls 5-1
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . 5-2
Steering Wheel Controls . . . . . . 5-3
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Windshield Wiper/Washer . . . . . 5-4
Compass . . . . . . . . . . . . . . . . . . . . . 5-5
Clock . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Power Outlets . . . . . . . . . . . . . . . . . 5-8
Cigarette Lighter . . . . . . . . . . . . . . 5-8
Ashtrays . . . . . . . . . . . . . . . . . . . . . . 5-9
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . . 5-9
Instrument Cluster . . . . . . . . . . . 5-10
Speedometer . . . . . . . . . . . . . . . . 5-11
Odometer . . . . . . . . . . . . . . . . . . . . 5-11
Tachometer . . . . . . . . . . . . . . . . . . 5-11
Fuel Gauge . . . . . . . . . . . . . . . . . . 5-11
Engine Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-12
Safety Belt Reminders . . . . . . . 5-13
Airbag Readiness Light . . . . . . 5-14 Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . 5-15
Charging System Light . . . . . . 5-16
Malfunction Indicator Lamp . . . . . . . . . . . . . 5-16
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . 5-19
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . 5-20
Electronic Stability Control (ESC) Off Light . . . . . . . . . . . . . 5-20
Electronic Stability Control (ESC)/Traction Control
System (TCS) Indicator/
Warning Light . . . . . . . . . . . . . . 5-21
Engine Coolant Temperature Warning Light . . . . . . . . . . . . . . 5-21
Tire Pressure Light . . . . . . . . . . 5-22
Engine Oil Pressure Light . . . . 5-22
Security Light . . . . . . . . . . . . . . . . 5-23
High-Beam On Light . . . . . . . . . 5-23
Front Fog Lamp Light . . . . . . . . 5-24
Cruise Control Light . . . . . . . . . 5-24
Information Displays
Driver Information Center (DIC) . . . . . . . . . . . . . . . 5-24
Vehicle Messages
Vehicle Messages . . . . . . . . . . . 5-29
Battery Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . 5-29
Brake System Messages . . . . 5-29
Door Ajar Messages . . . . . . . . . 5-30
Engine Cooling System Messages . . . . . . . . . . . . . . . . . . 5-30
Engine Oil Messages . . . . . . . . 5-31
Engine Power Messages . . . . 5-32
Fuel System Messages . . . . . . 5-32
Key and Lock Messages . . . . . 5-33
Lamp Messages . . . . . . . . . . . . . 5-33
Ride Control System Messages . . . . . . . . . . . . . . . . . . 5-33
Airbag System Messages . . . . 5-34
Anti-theft Alarm System Messages . . . . . . . . . . . . . . . . . . 5-35
Service Vehicle Messages . . . 5-35
Tire Messages . . . . . . . . . . . . . . . 5-36
Transmission Messages . . . . . 5-36
Vehicle Reminder Messages . . . . . . . . . . . . . . . . . . 5-37
Washer Fluid Messages . . . . . 5-37

Black plate (24,1)Chevrolet Impala Owner Manual - 2012
5-24 Instruments and Controls
Front Fog Lamp Light
The fog lamp light comes on when
the fog lamps are in use.
The light goes out when the fog
lamps are turned off. SeeFog
Lamps on page 6‑5 for more
information.
Cruise Control Light
The cruise control light comes on
whenever the cruise control is set.
The light goes out when the cruise
control is turned off. See Cruise
Control on page 9‑34 for more
information.
Information Displays
Driver Information
Center (DIC)
Your vehicle has a Driver
Information Center (DIC).
All messages will appear in the
DIC display located below the
speedometer in the instrument
panel cluster. The DIC buttons are
located on the instrument panel, to
the right of the instrument panel
cluster.
The DIC comes on when the ignition
is on. After a short delay, the DIC
will display the information that was
last displayed before the engine
was turned off.
The DIC displays trip, fuel, and
vehicle system information, and
warning messages if a system
problem is detected. The bottom line
of the DIC shows the shift lever
position indicator. See Automatic
Transmission on page 9‑26 for more
information.