
Black plate (3,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Service and Maintenance 11-3
Cadillac Premium
Care Maintenance Your vehicle comes with the
Cadillac Premium Care
Maintenance. It is a maintenance
program that covers select
maintenance services during the
first 4 years or 80 000 km
(50,000 mi), whichever comes first. Cadillac Premium Care
Maintenance covers routine
maintenance services, when
scheduled in accordance with the
owner manual, including: .
Oil changes based on the
vehicle's oil life monitor system. .
Tire rotation every 12 000 km
(7,500 mi). .
Engine air cleaner filter
replacement. .
Passenger compartment air filter
replacement. .
Multi ‐ point vehicle inspection
(MPVI) performed by a qualified
technician.
Cadillac requires that all Cadillac
Premium Care Maintenance
services be performed by a Cadillac
authorized service dealer. Maintenance
Schedule Owner Checks and Services At Each Fuel Stop .
Check the engine oil level. See
Engine Oil on page 10 ‑ 7 .
Once a Month .
Check the tire inflation
pressures. See Tire Pressure on
page 10 ‑ 52 . .
Inspect the tires for wear. See
Tire Inspection on page 10 ‑ 57 . .
Check the windshield washer
fluid level. See Washer Fluid on
page 10 ‑ 23 .

Black plate (4,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
11-4 Service and Maintenance Engine Oil Change When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system might not
indicate the need for vehicle service
for more than a year. The engine oil
and filter must be changed at least
once a year and the oil life system
must be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since the
last service. Reset the oil life
system when the oil is changed.
See Engine Oil Life System on
page 10 ‑ 9 . Tire Rotation and Required
Services Every 12 000 km/
7,500 mi Rotate the tires, if recommended for
the vehicle, and perform the
following services. See Tire
Rotation on page 10 ‑ 58 . .
Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system. See Engine
Oil on page 10 ‑ 7 and Engine Oil
Life System on page 10 ‑ 9 ..
Check engine coolant level. See
Engine Coolant on page 10 ‑ 16 ..
Check windshield washer fluid
level. See Washer Fluid on
page 10 ‑ 23 . .
Visually inspect windshield wiper
blades for wear, cracking,
or contamination. See Exterior
Care on page 10 ‑ 96 . Replace
worn or damaged wiper blades.
See Wiper Blade Replacement
on page 10 ‑ 32 . .
Check tire inflation pressures.
See Tire Pressure on
page 10 ‑ 52 . .
Inspect tire wear. See Tire
Inspection on page 10 ‑ 57 . .
Visually check for fluid leaks. .
Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter on
page 10 ‑ 13 . .
Inspect brake system.

Black plate (11,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Service and Maintenance 11-11Shocks and Struts
Shocks and struts help aid in control
for a smoother ride. .
Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear. .
As part of the multi ‐ point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs
of leaking, blown seals,
or damage, and can advise
when service is needed. Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money, fuel, and
can reduce the risk of tire failure. .
Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire. .
Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires. Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle ’ s interior and
exterior, see Interior Care on
page 10 ‑ 99 and Exterior Care on
page 10 ‑ 96 .
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver
optimal wear and performance. .
Signs that the alignment may
need to be adjusted include
pulling, improper vehicle
handling, or unusual tire wear. .
Your dealer has the required
equipment to ensure proper
wheel alignment.

Black plate (9,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Customer Information 13-9Each technician travels with a
specially equipped service vehicle
complete with the necessary
Cadillac parts and tools required to
handle most roadside repairs.
Services Not Included in
Roadside Service .
Impound towing caused by
violation of any laws. .
Legal fines. .
Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices. .
Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles .
Fuel delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service. .
Lock-Out Service: Vehicle
registration is required. .
Trip Routing Service: Limit of
six requests per year. .
Trip Interruption Benefits and
Service: Pre-authorization,
original detailed receipts, and a
copy of the repair orders are
required. Once authorization has
been received, the Roadside
Service advisor will help you
make arrangements and explain
how to receive payment. .
Alternative Service: If
assistance cannot be provided
right away, the Roadside Service
advisor may give you permission
to get local emergency road
service. You will receive
payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered,
however any cost for parts and
labor for repairs not covered by
the warranty are the owner
responsibility. Roadside Service
(Mexico) As a new owner, your vehicle is
automatically enrolled in the
Roadside Assistance program. The
services are available at no cost
under the terms and conditions of
the program. The Roadside
Assistance program is not part of,
or included, in the coverage
provided by the new vehicle limited
warranty.
Roadside Assistance provides
assistance to the driver and
passengers while driving the vehicle
within your city of residence or on
any passable road in Mexico, the
United States, and Canada.
Services are subject to the
limitations described in the following
pages. Program coverage varies by
country.
Roadside Assistance is available
24 hours a day, 365 days of
the year.

Black plate (2,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
i-2 INDEX Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . 9-33
Shift Lock Control
Function Check . . . . . . . . . . . 10-30
Auxiliary
Devices . . . . . . . . . . . . . . . . . . . . . . . 7-30
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-28
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-29
BBattery . . . . . . . . . . . . . . . . . . . . . . . 10-27
Jump Starting . . . . . . . . . . . . . . . 10-88
Load Management . . . . . . . . . . . . 6-10
Power Protection . . . . . . . . . . . . . 6-10
Voltage and Charging
Messages . . . . . . . . . . . . . . . . . . . 5-29
Blade Replacement, Wiper . . . 10-32
Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-103 Brake
Pedal and Adjustable
Throttle . . . . . . . . . . . . . . . . . . . . . . 9-22
System Warning Light . . . . . . . . 5-19
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-24
Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-35
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-36
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-25
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-36
System Messages . . . . . . . . . . . . 5-29
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Break-In, New Vehicle . . . . . . . . . 9-21
Bulb Replacement . . . . . . . . . . . . 10-37
Back-up Lamps . . . . . . . . . . . . . 10-36
Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-8
Headlamp Aiming . . . . . . . . . . . 10-33
Headlamps . . . . . . . . . . . . . . . . . 10-35
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . 10-36
License Plate Lamps . . . . . . . 10-37
Buying New Tires . . . . . . . . . . . . . 10-60 C Calibration . . . . . . . . . . . . . . . . . . . . . . 5-5
California
Fuel Requirements . . . . . . . . . . . 9-52
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-3
Camera, Rear Vision . . . . . . . . . . 9-48
Canadian Vehicle Owners . . . . . . . . iii
Capacities and
Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 9-29
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Winter Driving . . . . . . . . . . . . . . . . 9-13
Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD/DVD Player . . . . . . . . . . . . . . . . 7-18
Center Console Storage . . . . . . . . 4-3
Chains, Tire . . . . . . . . . . . . . . . . . . 10-65
Charging System Light . . . . . . . . 5-16
Check
Engine Light . . . . . . . . . . . . . . . . . . 5-16
Ignition
Transmission Lock . . . . . . . . 10-31

Black plate (10,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
i-10 INDEX Rearview Mirrors
Automatic Dimming . . . . . . . . . . . 2-17
Reclining Seatbacks . . . . . . . . . . . . 3-4
Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-52
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 11-13
Records
Maintenance . . . . . . . . . . . . . . . . .11-16
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . . . 10-93
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement
Glass . . . . . . . . . . . . . . . . . . . . . . . 10-33
Replacement Bulbs . . . . . . . . . . . 10-37
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-40
Maintenance . . . . . . . . . . . . . . . . .11-15
Replacing Airbag System . . . . . . 3-40
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . 3-56 Replacing Safety Belt
System Parts after a Crash . . . 3-25
Reporting Safety Defects
Canadian Government . . . . . . 13-18
General Motors . . . . . . . . . . . . . 13-19
U.S. Government . . . . . . . . . . . 13-18
Restraints
Where to Put . . . . . . . . . . . . . . . . . 3-47
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . 9-26
Ride Control Systems
Messages . . . . . . . . . . . . . . . . . . . . 5-34
Road Sensing Suspension . . . 9-40
Road Sensing Suspension . . . . 9-40
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 9-11
Roadside Service . . . . . . . . 13-7, 13-9
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-21
Roof Rack System . . . . . . . . . . . . . . 4-3
Rotation, Tires . . . . . . . . . . . . . . . . 10-58
Routing, Engine Drive Belt . . . . . 12-3
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . 9-30 S Safety Belts . . . . . . . . . . . . . . . . . . . 3-15
Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
Extender . . . . . . . . . . . . . . . . . . . . . . 3-24
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . 3-16
Lap Belt . . . . . . . . . . . . . . . . . . . . . . 3-23
Lap-Shoulder Belt . . . . . . . . . . . . 3-17
Reminders . . . . . . . . . . . . . . . . . . . . 5-13
Replacing after a Crash . . . . . . 3-25
Use During Pregnancy . . . . . . . . 3-23
Safety Defects Reporting
Canadian Government . . . . . . 13-18
General Motors . . . . . . . . . . . . . 13-19
U.S. Government . . . . . . . . . . . 13-18
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-8
Safety System Check . . . . . . . . . . 3-24
Satellite Radio . . . . . . . . . . . . . . . . . 7-15
Scheduling Appointments . . . . . 13-13
Sealant Kit, Tire . . . . . . . . . . . . . . 10-67

Black plate (12,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
i-12 INDEX Storage Areas
Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Center Console . . . . . . . . . . . . . . . . 4-3
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-3
Storing the Tire Sealant
and Compressor Kit . . . . . . . . . 10-73
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-15
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-21
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-21
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Symbols, Navigation . . . . . . . . . . . 7-65
System
Infotainment . . . . . . . . . . . . . . . . . . . 7-2
Roof Rack . . . . . . . . . . . . . . . . . . . . . 4-3
System Needs Service, If . . . . . . 7-98 T Tachometer . . . . . . . . . . . . . . . . . . . . 5-12
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . 2-14
Immobilizer . . . . . . . . . . . . . . . . . . . 2-14
Third-Row Seats . . . . . . . . . . . . . . . 3-12
Throttle, Adjustable . . . . . . . . . . . . 9-22
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Tires
Buying New Tires . . . . . . . . . . . 10-60
Chains . . . . . . . . . . . . . . . . . . . . . . 10-65
Changing . . . . . . . . . . . . . . . . . . . 10-74
Designations . . . . . . . . . . . . . . . 10-48
Different Size . . . . . . . . . . . . . . . 10-62
Full-Size Spare . . . . . . . . . . . . . 10-87
If a Tire Goes Flat . . . . . . . . . . 10-65
Inflation Monitor System . . . . 10-55
Inspection . . . . . . . . . . . . . . . . . . 10-57
Messages . . . . . . . . . . . . . . . . . . . . 5-36 Tires (cont'd)
Pressure . . . . . . . . . . . . . . . . . . . . 10-53
Pressure Light . . . . . . . . . . . . . . . . 5-21
Pressure Monitor System . . . 10-53
Rotation . . . . . . . . . . . . . . . . . . . . 10-58
Sealant and
Compressor Kit . . . . . . . . . . . 10-67
Sealant and Compressor
Kit, Storing . . . . . . . . . . . . . . . . 10-73
Secondary Latch System . . . 10-85
Sidewall Labeling . . . . . . . . . . . 10-47
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-49
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . 10-62
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-64
Wheel Replacement . . . . . . . . 10-64
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . 10-59

Black plate (14,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
i-14 INDEX
WWarning
Brake System Light . . . . . . . . . . . 5-19
Warning Lights, Gauges,
and Indicators . . . . . . . . . . . . . . . . 5-10
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv
Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-7
Washer Fluid . . . . . . . . . . . . . . . . . 10-23
Messages . . . . . . . . . . . . . . . . . . . . 5-37 Wheels
Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-64
Different Size . . . . . . . . . . . . . . . 10-62
Replacement . . . . . . . . . . . . . . . 10-64
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-59
Where to Put the Restraint . . . . 3-47
Windows . . . . . . . . . . . . . . . . . . . . . . 2-18
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-19 Windshield
Wiper/Washer . . . . . . . . . . . . . . . . . 5-4
Winter
Driving . . . . . . . . . . . . . . . . . . . . . . . . 9-13
Wiper Blade Replacement . . . . 10-32
Wipers
Rear Washer . . . . . . . . . . . . . . . . . . 5-5