2012 CADILLAC ESCALADE ESV snow chains

Black plate (97,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Infotainment System 7-97This system may not be available or
interferences may occur if any of the
following are true: .
Signals are obstructed by tall
buildings, trees, large trucks,
or a tunnel. .
Objects are located on the front
dash of the vehicle. .
Satellites are being repaired or
improved. .
After-market glass tinting has
been applied to the vehicle's
windshield.
Notice: Do not apply after-market
glass tinting to the vehicle's
windows. Glass tinting interferes
with the system's ability to
receive GPS signals and causes
the system to malfunction. The
window might have to be
replaced to correct the problem.
This would not be covered by the
warranty. For more information if the GPS is
not functioning properly, see Vehicle
Positioning on page 7 ‑ 97 and
Problems with Route Guidance on
page 7 ‑ 98 .
Vehicle Positioning At times, the position of the vehicle
on the map may be inaccurate due
to one or more of the following
reasons: .
Road system has changed. .
Vehicle is driving on slippery
road surfaces such as in sand,
gravel, and/or snow. .
Vehicle is traveling on winding
roads. .
Vehicle is on a long
straight road. .
Vehicle is approaching a tall
building or a large vehicle. .
Surface streets run parallel to a
freeway. .
Vehicle has just been transferred
by a vehicle carrier or a ferry. .
Current position calibration is set
incorrectly. .
Vehicle is traveling at high
speed. .
Vehicle changes directions more
than once, or when the vehicle is
turning on a turn table in a
parking lot. .
Vehicle is entering and/or exiting
a parking lot or a garage. .
GPS signal is not received. .
Roof carrier is installed on the
vehicle. .
Vehicle is being driven with tire
chains. .
Tires are replaced. .
Tire pressure for the tires is
incorrect. .
Tires are worn. .
First time the map DVD is
inserted. .
Battery is disconnected for
several days.

Black plate (15,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Driving and Operating 9-15
If the Vehicle Is Stuck Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
See “ Rocking Your Vehicle to Get It
Out ” later in this section.
If the vehicle has a traction system,
it can often help to free a stuck
vehicle. Refer to the vehicle's
traction system in the Index. If stuck
too severely for the traction system
to free the vehicle, turn the traction
system off and use the rocking
method.
{ WARNING
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph). For information about using tire
chains on the vehicle, see Tire
Chains on page 10 ‑ 65 .
Rocking Your Vehicle to Get
It Out Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction or
stability system. Shift back and forth
between R (Reverse) and a forward
gear, spinning the wheels as little as
possible. To prevent transmission
wear, wait until the wheels stop
spinning before shifting gears.
Release the accelerator pedal while
shifting, and press lightly on the
accelerator pedal when the
transmission is in gear. Slowly
spinning the wheels in the forward
and reverse directions causes a
rocking motion that could free the
vehicle. If that does not get the
vehicle out after a few tries, it might
need to be towed out. Recovery
hooks can be used, if the vehicle has them. If the vehicle does need
to be towed out, see Towing the
Vehicle on page 10 ‑ 93 .
Recovery Hooks
{ WARNINGNever pull on recovery hooks
from the side. The hooks could
break and you and others could
be injured. When using recovery
hooks, always pull the vehicle
straight out.

Black plate (9,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Customer Information 13-9Each technician travels with a
specially equipped service vehicle
complete with the necessary
Cadillac parts and tools required to
handle most roadside repairs.
Services Not Included in
Roadside Service .
Impound towing caused by
violation of any laws. .
Legal fines. .
Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices. .
Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles .
Fuel delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service. .
Lock-Out Service: Vehicle
registration is required. .
Trip Routing Service: Limit of
six requests per year. .
Trip Interruption Benefits and
Service: Pre-authorization,
original detailed receipts, and a
copy of the repair orders are
required. Once authorization has
been received, the Roadside
Service advisor will help you
make arrangements and explain
how to receive payment. .
Alternative Service: If
assistance cannot be provided
right away, the Roadside Service
advisor may give you permission
to get local emergency road
service. You will receive
payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered,
however any cost for parts and
labor for repairs not covered by
the warranty are the owner
responsibility. Roadside Service
(Mexico) As a new owner, your vehicle is
automatically enrolled in the
Roadside Assistance program. The
services are available at no cost
under the terms and conditions of
the program. The Roadside
Assistance program is not part of,
or included, in the coverage
provided by the new vehicle limited
warranty.
Roadside Assistance provides
assistance to the driver and
passengers while driving the vehicle
within your city of residence or on
any passable road in Mexico, the
United States, and Canada.
Services are subject to the
limitations described in the following
pages. Program coverage varies by
country.
Roadside Assistance is available
24 hours a day, 365 days of
the year.