2012 AUDI Q7 tow

& WARNING
Always read an d heed a ll WARNINGS and
other information ¢
page 239.
Windows
Clear vision to all sides.
Clean all windows regularly to remove road
film and ca rwash wax bu ildup.
.,. Remove snow from windows using a brush .
.,. Use a plast ic ice scraper to remove ice from
windows and mirrors .
.,. Remove other res idue on the wi ndows with
a spray-on glass cleaner .
.,. Wipe the windows dry with a cle an p iece of
cloth o r kitchen paper towel.
The best way to remove snow from w indows
and mir rors is to use a b rush . U se a non -abra­
sive
pla stic ice scra per -better still, a spray
deicer -to remove
ice from windows and mir­
rors.
The window s m ust no t be cleaned wi th insect
r emover or wax s ince these can interfere wi th
the function of the windshield wipe r blades
(chatter) .
O il, g rease , or silicone residue can be removed
with
gla ss cleaner or silicone r emover. How­
ever, wax residue req uires the use of a specia l­
l y form ulated solvent. P lease contact yo ur au­
thorized Audi dealer for adv ice on safe prod­
ucts for wax removal.
Windows sho uld a lso be cleaned on the inside
at regular interva ls .
Never dry w indows w ith the same chamois
that you use to dry pain ted s urfaces. Wax resi­
d ue on the chamois can impair vision thro ugh
the windows .
& WARNING
- Always read and heed all WARNINGS and
other information
¢ page 239.
-The windshie ld m ust not be treated with
water-repellent materials. They can in­
crease glare under poor visib ility condi-
Cleaning and protec tion 243
tions such as wetness, darkness, or when
the sun is low on the hor izon. In addi­
tion, they can cause the windshield wip­
ers to chatter.
@ Note
- Never use warm or hot water to remove
snow and ice from windows and mirrors.
Th is could cause the glass to crack.
- To prevent damage to the wires of the
rear defogger, do not place any adhesive
st ickers on the ins ide of the rear w indow
over the wires.
- To help prevent dirt from scratching the
window, always scrape in a forward di­
rection -pushing the sc raper away from
you -never back and forth.
Cast (light) alloy wheels
Cast (light) alloy wheels require special care .
.,. Wash the wheels with a sponge or hose
brush every other week.
.,. For deep cleaning afterwards, use only a
ded icated
acid-fre e cast alloy wheel cleaner .
.,. Rub a coat of
liquid wa x onto the rims every
three month. Be su re to rea ch and treat all
pa rts of the rim.
T o preserve the decorative appea rance of the
cast alloy wheels, some special care is neces­ sa ry. In addi tion to road d irt and salt, brake
dust is a lso co rrosive . If left on fo r too long,
brake d ust can cause pitting.
U se only spec ia l
acid-free cleaners formulated
for alloy r ims. Safe produc ts a re ava ilab le at
your aut ho rized Aud i dea le r. Neve r leave the
cleaner on the rims longer than specified on
the labe l. If not rinsed off promptly, the acid
contained in some cleaners can attack the
threads on the wheel bolts.
Never use abrasive o r metal po lish ing clean­
ing agents . If the protective coating has been
c hi pped, e .g . by kicked up road dirt, to uch it
u p as soon as possible .
•
•

preservative creme that contains UV­
blockers and that works into the leather .
This creme w ill nourish and mo istur ize
the leather, he lp ing it to breathe and
stay supple. It also helps to build up a
protective coating on the surface.
- Clean the leather every 2 - 3 months,
and clean any areas that get soiled.
- Remove fresh marks made by ballpoint pens, ink, lipst ick, shoe polish, etc. as
soon as possib le.
- Preserve the color of the leather as need­
ed by using a special colored leather care
creme to touch up areas of uneven color .
Cleaning and caring for leather
upholstery and trim
Applies to vehicles: with natural leather
Natural leather requires special care and at­
tention.
Norm al cleaning
.,. Clean soiled areas w ith a slightly mo istened
cotton or woolen cloth.
Mor e stub born dir t
.,. More stubborn dirt can be removed using a
cloth saturated with a m ild soap so lution (2
tablespoons m ild liquid soap) .
.,. Never allow the soap solution to saturate
the leather, and make certa in that no water
soaks into the seams .
.,. Wipe off the soap solut ion with a soft, dry
cl oth.
Cleaning spots
.,. Remove fresh water -b ased spots (such as
coffee, tea, ju ices, blood) w ith an absorbent
cloth or paper towel.
.,. Remove fresh
gr eas e or oil -ba sed spot s
(such as b utter, mayon naise , chocolate) wi th
an absorbe nt cloth or paper towe l, or use
the cleaner from the leat her ca re kit i f the
spot has not yet penetrated into the s urface
of the leather .
.,. Use an oil/grease disso lv ing spray, if
oil /
grease spots h ave d ried on.
Cleaning and protec tion 247
.,. Remove specific k inds of spots (ba llpoint
pe n, fe lt marker, fingernai l polish, water­
based pa int, shoe po lish, etc .) with a spot
remover specifically formu lated for leather.
L e ather care
.,. Every half year use an approved leather care
product (available from your authorized Au ­
di dea ler) to care for the leather .
.,. App ly the product very sparingly.
.,. Wipe it off with a damp cloth.
If you have any q uestions about cleaning and
caring for the leather in yo ur vehicle, it is best
to contact your a uthorized Audi dea ler, who
will be g lad to help you and tell you about our
full range of leather care products, such as :
- Leather cleaning and care kit
- Creams to ca re fo r colored leather
- Spot removers for ballpoin t pens, shoe pol-
ish, etc.
- Oil/grease d issolving spr ay
- New and upcom ing products .
.&_ WARNING
Always read and heed all WARN INGS and
other in formation
r::!)page 239 .
(D Note
- Never use chem ica l so lvents (e .g . lighte r
fluid, tu rpe nti ne), waxes, s hoe polish o r
simi la r prod ucts on the lea ther surfaces
i n yo ur Audi .
- T o avoid damage, have stubbo rn sta ins
remove d by a comme rci al clean ing spe­
c ialist .
Cleaning Alcantara ® (synthetic suede)
Applies to vehicles: with Alcantara upholstery
Removing du st and dirt
.,. Mois ten a cloth, squeeze out excess water
and wipe down the seat surfaces .
Removing stains
.,. Moisten a cloth with lukewa rm wate r o r
w ith di luted
ethyl (rubbing ) alc ohol.
•
•

28 2 T ire s and wheel s
Tires and vehicle load limits
There are limits to the amount of load or
weight that any veh icle and any t ire can carry.
A vehicle that is overloaded wi ll not handle
well and is more difficult to stop. Overload ing
can not on ly lead to loss of vehicle control
,
but can a lso damage impo rtant parts of the
vehicle and can lead to sudden tire failure in-
,
eluding a blowout and sudden deflation that
can cause the veh icle to crash .
Your safety and that of your passengers a lso
depends on making sure that load limits are not exceeded. Vehicle load includes everybody
and everyth ing in and on the vehicle . These
load limits are tech nically referred to as the
vehicle 's
Gr oss Vehicl e W eig ht Rating
("GVWR").
The "GVWR" includes the we ight of the basic
vehicle, all factory installed accessories , a full
tank of fuel , oi l, coo lant and other fluids plus
maximum load. The maxim um load includes
the number of passengers that the vehicle is intended to carry ("seating capacity") with an
assumed weight of 150 lbs (68 kg) for each
passenger at a designated seating position
and the tota l weight of any l uggage in the ve­
h icle. If you tow a trailer, the weight of the
trailer h itch and the tongue weight of the
loaded trailer must be included as part of the
ve hicle load .
The
G ro ss Ax le We ight Rat ing ("GAWR") is
the maximum load that can be applied at each
of the vehicle's two axles .
The Gross Vehicle Weight Rating and the
Gross Axle Weight Rating are listed on the
safety compliance st icker label located on the
driver's side B -p illar . Your Audi has 5 seating
positions, 2 in the front and 3 i n the rear for
total seating capacity of 5. On vehicles w ith
six seats*, your veh icle has two front seats,
two seats in the second row seating and two
seats in the third row seating . On vehicles
with seven seats*, your vehicle has two front
seats, three seats in the second row seating
and two seats in the third row seating . Each seating position has a seat belt
q
page 170,
Safety belts .
The fact that there is an upper limit to yo ur
vehicle's Gross Vehicle Weight Rating means
that the total weight of whatever is being car­
ried in the vehicle (including the weight of a
trailer hitch and the tongue weight of the
loaded tra iler) is lim ited. The more passen­
gers in the vehicle or passengers who are
heavier than the standard we ights assumed
mea n that less we ight can be carr ied as lug­
gage .
The tire pressure label on your Audi also lists
the maximum combined weig ht of a ll of the
occupants and luggage or other cargo that
the vehicle can carry . Fo r the location of the
label qpage278, fig. 237.
_& WARNING
Overloading a vehicle can cause loss of ve­
h icle cont ro l, a crash or other accident, se­
rious personal injury, and even death.
- Ca rrying more we igh t than your veh icle
was des igned to carry wi ll prevent the
vehicle from handling properly and in­
crease the risk of the loss of vehicle con­
trol.
- The brakes on a vehicle that has been
overloaded may not be able to stop the
veh icle w ith in a safe distance.
- Tires on a vehicle that has been over load­
ed can fail s uddenly, including a blowout
and sudden deflation, causing loss of
control and a crash .
- Always make sure that the total load be­
ing transported -including the weight of
a trailer hitch and the tongue we ight of a
loaded trailer -does not ma ke the vehi­
cle heavi er than the vehicle's Gross Vehi­
cle Weight Rating.
Determining correct load limit
U se t he exa mple b elo w t o ca l­
c ulat e th e t otal w eight of the
pa sseng ers a nd luggage or

other things that you plan to
transport so that you can make sure that your vehicle will not
be overloaded.
Steps for Determining Correct Load Limit
1. Locate the statement "THE
COMBINED WEIGHT OF OC­
CUPANTS AND CARGO
SHOULD NEVER EXCEED XXX KG OR XXX LBS"on your vehi­
cle's placard (tire inflation
pressure label)
¢ page 2 78,
fig. 237.
2.
Determine the combined
weight of the driver and pas­ sengers that will be riding in
your vehicle.
3. Subtract the combined weight of the driver and pas­sengers from
"XXX" kilo­
grams or
"XXX" pounds
shown on the sticker
¢ page 278, fig. 237 .
4. The resulting figure equals
the available amount of car­
go and luggage load capaci­
ty . For example, if the
"XXX"
amount equals 1400 lbs.
and there will be five 150
lbs. passengers in your vehi­
cle, the amount of available
cargo and luggage load ca-
Tires and wheels 283
pa city is 650 lbs. (1400-7 so
(5 X 150) = 650 lbs.)
5. Determine the combined
weight of luggage and cargo
being loaded on the vehicle .
That weight may not safely exceed the available cargo
and luggage load capacity
calculated in Step
4.
6. If your vehicle will be towing
a trailer, load from your trail ­
er will be transferred to your
vehicle. Consult this manual
to determine how this re­
duces the available cargo
and luggage load capacity of
your vehicle.
~ Check the tire sidewall
( ¢ page 285 , fig. 241) to de­
termine the designated load rating for a specific tire.
•
•
'

driving a few yards and correct if neces­
sary . Follow the instructions from the
snow cha in manufacturer when doing so.
- If the Adaptive Air Suspension* should
malfunction, do not mount or use snow
chains beca use the vehicle will be ex­
tremely low. If you do drive with snow
chains on while the vehicle is at this lev­ el, the snow chains might severe ly dam­
age the wheelhouse and other parts of
the veh icle.
(0 Tips
W here snow cha ins are mandatory oncer­
tain roads, this normally also applies to ve­
hicles with all-wheel drive.
Wheel bolts
Wheel bolts must always be tightened to the
correct torque .
The design of whee l bolts is matched to the
factory installed r ims. If different rims are fit­
ted, the cor rect wheel bolts wit h the right
lengt h and correctly s haped bolt heads must
be used. This ens ures t hat w heels a re fitted
secure ly an d that the brake system f unctions
correctly.
I n ce rtain circumstances, you may not use
wheel bo lts from a d ifferent vehicle -even if it
is the s ame mode l~
page 3 21.
& WARNING
Improperly tig htened or maintained whee l
bolts can become loose ca using loss of
cont ro l, a co llision and serious persona l in­
jury.
- Always keep the w heel bolts and the
threads in the wheel hubs clean so the
wheel bolts can turn easily and be prop­ erly t ightened.
- Never grease or oil the wheel bolts and the threads in the wheel hubs. They can
become loose w hile driving if greased or
o iled, even if tig hte ned to the specified
torq ue.
Tire s an d wheel s 2 91
-On ly use whee l bolts that be long to the
rim being installed.
- Never use different wheels bolts on yo ur
veh icle.
- Always maintain the correct t ightening
torque for the whee l bolts to reduce t he
risk o f a wheel loss. If the tightening tor­
que of t he wheel bolts is too low, they
can loosen and come out when t he vehi­
cle is mov ing.
If the tig hte ning torque is
too high, the wheel bolts and threads can be damaged and the whee l can be­
come loose.
(D Note
The specified torque for the whee l bolts is
120
ft l b ( 160 Nm) with a to le rance of
± 7, 4
ft lb( ± 10 Nm). Torque w heel bo lts
d iagon ally . After changi ng a w heel, the
torque m ust be chec ke d as soon as poss i­
b le with a to rque wrench -preferab ly by an
a uthorized Audi dea ler or q ua lified work­
shop .
Low aspect ratio tires
Your Audi is factory-equ ipped with tow aspect
ratio tires. These tires have been thoroughly
tested and been se lected specifically for your
model for their superb perfo rmance, road feel
and handli ng under a var iety of drivi ng condi­
tions. As k your au thori zed A udi dealer for
more de tails.
The low asp ect ratio of these tires is ind icated
by a nu mera l of
55 or l ess in the tire's s ize
designation. The n ume ra l rep resen ts the ra tio
of the tire's sidew all height in rel ation to its
tread width exp ressed in percentage . Conven ­
tiona l tires have a he ight/width ratio of 60 or
more.
The performance of low-aspect-ratio tire s is
particularly sensitive to improper inflation
pre ssure. It is therefore important th at low
aspect ratio tires are inflated to the specified pressure and that the inflation pressure is
regularly checked and mainta ined. Tire pres-
sures should be checked at least once a .,..
•
•

What do I do now?
Jack, tools and
inflatable spare tire
Tools
The tool kit is located in the luggage com­
partment under the cargo floor cover.
F ig . 2 4 4 Luggage compa rtme nt: ve hicle tool ki t
The on board tool kit includes:
- Hook for removing wheel covers*
- Plastic hook to remove wheel bolt cove rs*
- Wheel bolt wrench
- Alignment pin for changing wheels
- Screwdriver with reversible blade
- 10 x 13 open ended wrench
- Towing eye
@ Tips
Some of the onboard items listed above
are prov ided on certa in models only or are
optional extras .
What do I do now ? 295
Jack and folding chocks
The jack and the folding chocks are located in
the luggage compartment under the cargo
floor cover.
F ig . 2 4 5 Luggage compar tme nt ve hicle jack and fold·
i ng chocks
--------
F ig. 246 Ope ning fo ldi ng chocks
Vehi cle jack
The jack is located under the tool kit
¢ fig . 245. Before storing the jack, make sure
it is wound back down as far as it will go.
Folding chocks
Two unassembled fo lding c hocks are attached
to the foam section at the front with the jack
¢fig . 245.
Re lease the two hook-and-loop fasteners, and
remove the two chocks. To use the chocks, you
first have to raise the support plate
¢ fig . 246 (D and then insert the locking plate
with the two "tabs" into the elongated ho les
in the base plate @¢.&. .
A WARNING
-The chock cannot fulfil its function and
may lose its stability if the "tabs" on the
support p late are not inse rted co rrectly
into the elong ated holes in the base

2 96 What do I do now ?
plate. If this happens, the vehicle may
start to move while a wheel is being changed.
- Never use the folding chocks if they are
damaged or if they have not been assem­
bled correctly.
A WARNING
Improper use of the vehicle jack can cause
ser ious persona l injuries.
- Never use the jack supplied with your Au­
di on anothe r vehicle, pa rticularly on a
heavier one. The jack is only suitable for
use on the vehicle it came w ith.
- Us ing a bumper jack to raise the vehicle
will damage the bump er system. The
jack may slip, causing in jury.
- Never support your veh icle on cinder
blocks, b ricks or other objec ts. These
may no t be ab le to suppor t the load and
c ou ld cau se injury whe n they fail.
- Never start o r run the engine while the
vehicle is supported by the j ack.
- If you must wo rk under the vehicle, al­
ways use safety stands specifically de­
signed for this purpose.
- Always make su re the inf latable spare
ti re and even a flat tire a re se cu red in
pla ce and not loose, otherwise t hey
c ou ld f ly forward, causing personal in jury
to passengers in the veh icle in an acc i­
dent o r sudden mane uver.
Removing bass box
Applies to vehicles: with bass box
Before the inflatable spare tire can be taken
out, the bass box must be removed .
Fig. 247 Spare wheel well: Bass box
Removing bass box
" Squee ze the locking tabs ¢ fig. 247 (!) of
the connector .
" Disconnect the connector @and place the
lead to one side.
" Turn t he large screw counter-clockwise.
" Carefully
remove the bass box.
Installing bass bo x
" Carefully place the bass box in the wheel.
The insc ription " FRO NT" on the bass box
m ust face forward .
" Reconnect the connector that was removed.
" Secure the bass box with t he large screw.
· Inflatable spare tire
The inflatable spare tire expands to its full di­
ameter when it is inflated.
Fi g. 2 48 In flatable spare t ire w ith compressor
Removing inflatable spare tire
" Lift up the cargo floor us ing the handle .
" Tu rn the large screw¢
fig. 248 co unter-
clockwise.
" Remove the bass box as required
¢page 296.
" Take out the inflatable spare tire .
" Always sto re the vehicle tool kit, the jack
and the replaced tire in the luggage com­
partment
¢page 166.
Stowing the inflatable spar e tire
" Release the air by unscrewing the valve
stem.
" Screw the
valve stem back in afterwards .
" Wait a few hours befo re p lacing the wheel
in the spare whee l we ll
r=:, _.&.
" Install the bass box as required r=:, page 296 . ..,.

• Secure the wheel with the large screw.
• Fold the cargo floor back down.
After using the inflatable spare wheel
The inflatable spare tire can be re-used as
long as it is not damaged and is not worn
down to the tread wear indicators~.&. .
When you let the air out of the inflatable
spare tire, it does not assume its folded shape
again for several hours. Until then, it cannot
be placed back in the spare wheel well and
stowed securely.
A WARNING
- Never use the spare tire if it is damaged
or if it is worn down to the tread wear in­
dicators.
- If the inflatable spare tire is more than 6
years old, use it only in an emergency
and with extreme caution and careful
driving .
- The inflatable spare tire is intended only
for temporary and short-term use .
It
should be replaced as soon as possible
with the normal wheel and tire.
- The tire pressure value for the inflatable
spare tire is located on the driver's side
8-pillar
~ page 2 78, fig . 238.
-Maximum permissible speed is 50 mph
(80 km/h).
- Avoid full-throttle acceleration, heavy
braking, and fast cornering.
- When the air is let out of the inflatable
spare wheel, it does not assume its fold­
ed shape for several hours . Until then, it
cannot be placed back in the spare wheel
well and stowed securely.
- Never drive with more than one inflata­
ble spare tire.
- For technical reasons, the use of tire
chains on the inflatable spare tire is not
permitted. If it is necessary to drive with
tire chains, the inflatable spare wheel
must be mounted on the front axle in the
event of a flat in a rear tire. The newly
available front wheel must then be in­
stalled in place of the rear wheel with
What do I do now? 297
the flat tire. Installing the tire chain be­
fore mounting the wheel and tire is rec­
ommended.
- Loose items in the passenger compart­
ment can cause serious personal injury
during hard braking or in an accident.
Never store the inflatable spare tire or
jack and tools in the passenger compart­
ment.
(D Note
- The inflatable spare tire has been devel­
oped specifically for this vehicle model.
It must not be exchanged or used for
other vehicle models. Similarly, inflata­
ble tires from other vehicle models must
not be used.
- Normal summer or winter tires must not
be installed on the inflatable tire rim.
Inflating inflatable spare tire
• Remove the compressor from the luggage
compartment
~ page 296, fig. 248.
• Unscrew the valve stem from the spare tire.
• Screw the tire filler hose from the compres­
sor firmly onto the valve of the spare tire.
• Insert the plug from the compressor into a
socket of the vehicle
~ page 87 .
• Switch the compressor on.
• Let the compressor run until the value
specified on the tire pressure label is
reached
~ page 2 78, fig. 238. Switch the
compressor off after running for 12 minutes
at the most -danger of overheating!
A WARNING
-
The compressor and the tire filler hose can
become extremely hot while they are run­
ning -danger of burns!
(D Note
Switch the compressor off after running
for 12 minutes at the most -danger of
overheating! Allow the compressor to cool
down for a few minutes before you use it
again .
•
•