2012 AUDI Q7 tow

2 98 What do I do now?
The compressor must not be connected to
the c igarette lighter socket, as this socket
does not provide the required power.
Changing a wheel
Before changing a wheel
Observe the following precautions for your
own and your passenger's safety when chang­
ing a wheel.
• After you experience a tire failure, pull the
car well away from moving traffic and try to
reach
level ground before you stop r::::> /.1. .
• All passengers should leave the car and
move to a safe location (for instance, behind
the guardrai l)
r::::> /.1. .
• Engage th e parking brake to prevent your
vehicle from rolling unintentionally
r::::> /.1. .
• Move selector lever to position P r::::> /.1..
• If you are towing a trailer: unhitch the trail­
er from your vehicle .
• Block the diagonally opposite wheel with
the fo ld ing chocks or other objects .
• Take the
jack and the inflatable spare tire
out of the luggage compartment
r::::>page 295.
& WARNING
You or your passengers cou ld be injured
while changing a whee l if yo u do not fol­
low these safety precautions :
- If you have a flat tire, move a safe dis ­
tance
off the road. Turn off the engine,
turn the emergency flashers on and use other warning devices to alert other mo­
torists .
- Make sure that passengers wait in a safe
place away from the vehicle and well
away from the road and traff ic .
- To help prevent the vehicle from moving
suddenly and possibly slipping off the
jack, always fully set the parking brake
and block the whee l diagonally opposite
the whee l being changed with the fold­
ing chocks or other objects. When one front wheel is lifted
off the ground, plac­
ing the Automatic Transmission in "P"
(Park) will
not prevent the vehicle from
moving .
- Before you change a wheel, be sure the
ground is level and firm. If necessary,
use a sturdy board under the jack.
- After installing the inflatable spare tire,
make sure that you replace the flat tire/
wheel in its storage area properly and
tighten the knurled retaining screw se­
curely.
Changing a wheel
When you change a wheel , follow these ­
quence described below step-by-step and in
exactly that order.
1. Activate the vehicle jack mode (only vehi­
cles w ith Adaptive Air Suspens ion)
r::::> page 154.
2. Remove the decorative wheel cover*. For
more details see also
r::::> page 299, Deco­
rative wheel covers or r::::> page 299,
Wheels with wheel bolt caps.
3. Loosen the wheel bolts r::::>page 299 .
4. Locate the proper mounting point for the jack and align the jack below that point
r::::>page 300.
S. Lift the car with the jack r::::> page 300.
6. Remove the wheel with the flat tire and
then insta ll the
inflatable spare tire
r::::>page 301.
7. Tighten all wheel bolts lightly.
8.
Lower the vehicle with the jack.
9. Use the wheel bolt wrench and
firmly
tighten all wheel bolts r::::> page 299.
10. Rep lace the decorative wheel cover*.
11. De activate the vehicle jack mode (only ve­
hicles wi th Adaptive Air Suspension)
r::::> page 154.
& WARNING
Always read and follow all WARNINGS and
in format ion
c:::> &. in Raising the vehicle on
page 301
and c:::> page 302.

308 Emergency situations
Emergency situations
General
This chapter is intended for trained emer­
gency crews and working personnel who
have the necessary tools and equipment to perform these operations.
Starting by pushing or
towing
Q;) Note
Your vehicle is equipped with an automatic
transmission. Consequently, the engine
cannot be started by pushing or towing.
Starting with jumper
cables
If necessary, the engine can be started by
connecting it to the battery of another vehi­
cle.
If the engine should fail to start because of a
discharged or weak battery, the battery can be
connected to the battery of
another vehicle,
using a
pair of jumper cables to start the en­
gine .
Jumper cables
Use only jumper cables of sufficiently large
cross section to carry the starter current safe­
ly. Refer to the manufacturer's specifications.
Use only jumper cables with
insulated termi­
nal clamps which are distinctly marked:
plus(+) cable in most cases colored red
minus(-) cable
in most cases colored black .
A WARNING
Batteries contain electricity, acid, and gas.
Any of these can cause very serious or fatal
injury. Follow the instructions below for
safe handling of your vehicle's battery.
- Always shield your eyes and avoid lean­
ing over the battery whenever possible. -
A discharged battery can freeze at tem­
peratures just below 32 °F (0 °C). Before
connecting a jumper cable, you must
thaw the frozen battery completely, oth­
erwise it could explode.
- Do not allow battery acid to contact eyes
or skin . Flush any contacted area with
water immediately .
- Improper use of a booster battery to
start a vehicle may cause an explosion.
- Vehicle batteries generate explosive gas­
es . Keep sparks, flame and lighted ciga­
rettes away from batteries.
- Do not try to jump start any vehicle with
a low acid level in the battery .
- The voltage of the booster battery must
also have a 12-Volt rating. The capacity
(Ah) of the booster battery should not be
lower than that of the discharged bat­
tery . Use of batteries of different voltage
or substantially different "Ah" rating
may cause an explosion and personal in­
jury.
- Never charge a frozen battery. Gas trap­
ped in the ice may cause an explosion.
- Never charge or use a battery that has
been frozen. The battery case may have
be weakened.
- Use of batteries of different voltage or
substantially different capacity (Ah) rat­
ing may cause an explosion and injury.
The capacity (Ah) of the booster battery
should not be lower than that of the dis­
charged battery.
- Before you check anything in the engine
compartment, always read and heed all
WARNINGS¢
page 248, Engine com­
partment.
@ Note
- Applying a higher voltage booster bat­
tery will cause expensive damage to sen­
sitive electronic components, such as
control units, relays, radio, etc.
- There must be no electrical contact be­
tween the vehicles as otherwise current
could already start to flow as soon as the
positive(+) terminals are connected. ..,.

310 Emergency sit uat ions
-Jumper cables mus t be long enough so
that the vehicles do not touch.
- W hen connecting jumper ca bles, make
sure that they cannot get caught in any moving parts in the eng ine compart­
ment.
- Before you check anything in the engine compartment, always read and heed all
WARNINGS
c> page 248, Engine com­
partment.
({D Note
Improper hook-up of jumper cables can r u­
in the generator.
- Always connect POSITIVE( +) to POSI­
TIVE(+), and NEGATIVE( -) to NEGATIVE
( - ) ground post of the battery manager
control unit.
- Check that all screw plugs on the battery
ce lls are screwed in firmly. If not, tighten
plugs prior to connecting clamp on nega­
tive battery terminal.
- Please note that the procedure for con­
nec:t i ng a jumper cable as described
above applies spec ifically to the case of
you r vehicle being jump started. When
you are giving a jump st art t o anothe r ve­
hicle, do
not connect the negat ive (-) ca­
ble to the negat ive (-) terminal on the
discharged battery ©
c> fig. 261. In­
stead, securely connect the negative(-)
cable to e ither a solid metal component
that is firmly bolted to the engine block
or to t he engine block itse lf. If the bat­
te ry that is being charged does not vent
to t he outside, es caping batte ry gas
could ignite and explode!
Emergency towing
with commercial tow
truck
General hints
Your Audi requires special handling for tow­
ing.
T he following information is to be used by
commercial tow truck operators who know
how to operate their equipment safely.
- Ne ver tow your Audi , towing will cau se
damage to the engine and tr an smi ssion .
- Ne ver wrap th e safet y chain s or winch ca­
ble s around the brak e lines.
- To prevent unne ces sary damage, your Audi
must be tr an sp o rt ed with a flat bed tru ck.
- To load th e vehi cle on to the fl at bed, use
the towing l oop found in the ve hicle to ols
and att ach to th e front or rea r anchorage
i=> page 311 and i=>page 311 .
& WARNING
--==
A vehicle being towed is not safe for pas-
sengers. Never allow anyone to ride in a
vehicle be ing towed, for any reason.
-

Front towing loop
Do not install the front towing loop until it is
needed.
Fig. 262 Right front bumper: Removing the cover
Fig. 263 Righ t fron t bumper w ith out cover: Screwing
i n towing loop
The towing loop fits into the threaded hole lo­
cated on the right side of the front bumper
and covered by a cover when not in use.
.. Remove the towing loop from the vehicle
tool kit
c:> page 295.
.. Carefully remove the cover c:> fig. 262.
.. Screw the towing loop tightly into the
threaded hole as far as it will go
c:> fig . 263 .
When it is no longer needed, unscrew the
towing loop and put it back into the vehicle
toolkit . Be sure to have the towing loop stored
in the vehicle at all times .
_&, WARNING
If the towing loop is not screwed in as far
as it w ill go, the th read can pull out when
t he vehicle is towed -potential risk of an
accident.
Emergenc y situ ation s 311
Rear towing loop
Do not install the rear towing loop until it is
needed .
Fig . 264 Rea r bumper: Cover
Fig. 265 Rea r bumper: Screw ing in tow ing loop
On the right s ide of the rear bumper there is a
th readed hole for the towing loop. The
threaded hole is protected by a cover.
.,. Remove the tow ing loop from the vehicle
too l kit
c:> page 295 .
.. To release the cover from the bumper, press
it in by applying sho rt, sharp pressure to the
outer part
c:> fig . 264.
.. Screw the tow ing loop t ightly i nto the
threaded ho le as far as it wi ll go
c:> fig. 265.
Unscrew the towing loop again afte r use and
install the cover in the bumper. Return the
towing loop to the toolkit . Be sure to have the
towing loop stored in the vehicle at all times.
_&, WARNING
If the tow ing loop is not screwed in as far
as it will go, the thread can pull out when
the vehicle is towed -potent ia l risk of an
accide nt.

312 Emergency situations
loading the vehicle onto a flat bed truck
Fig . 26 6 Vehicle o n flat bed truck
Front hook up
,,. Align the ve hicle with the centerline of the
car carr ier ramp.
,,. Attach the winch hook to the front towline
eye previously insta lled.
Rear hook up
,,. Align the ve hicle with the centerline of the
ca r ca rr ier ramp .
,,. Attach t he winch hook to the rear towline
eye previously installed.
{!) Tips
C heck carefully to make sure the hook- up
is sec ure be fore moving the car up the flat­
bed truck ramp.
Lifting vehicle
lifting with workshop hoist and with
floor jack
T he vehicle may only be li~ed at the lifting
points illustrated .
Fig . 267 Fro nt lift ing point
Fig . 268 Rear lifting point
,,. Read and heed WARNI NG q ,,&. .
,,. Loc ate lifting poi nts q fig. 267 a nd
qfig. 268 .
,,. Adjust lifting arms of wo rks hop ho ist o r
floor ja ck to ma tc h veh icle lift ing po ints .
,,. Insert a rubber pad be tween the floo r ja ck /
workshop hoist and t he lift ing points.
If you mu st lift your vehicle with a floor jack
to work underneath, be sure the vehicle is safely supported on stand s intended for this
purpose.
Front lifting point
T he lift ing po in t i s l oca ted o n the flo or pan re ­
i n forcemen t about a t the s ame leve l as the
jac k mounting point
q fig. 267 . Do not lift
the vehicle at the vertical sill reinforcement .
Rear lifting point
T he lifti ng poi nt is located o n the vert ic al rei n­
f o rc emen t of th e lower sill for the onbo ard
jac k
c> fig. 268.
lifting with vehicle jack
Refer to c:> page 300 .
A WARNING
---To re duc e th e risk of s erious injury and
veh icle da mage.
- Always lift the vehicle on ly at the spe­
c ia l workshop hoist and floor jac k lift
po ints illust rated
c> fig. 267 and
c> fig. 268 .
- Fail ure t o lift the ve hicle at these
po ints could cause the vehicle to tilt or ,...

designated seating position) and luggage
weight~&. .
Gros s Axle W eight Rating
The G ross Axle Weight Rating is the maximum
l oad that can be applied at each axle of the
vehicle
q .&. .
Vehicle capacit y weight
The vehicle capac ity we ight (max. load) is list­
ed on the driver 's side B-p illar.
Roof weight
The maximum permissible roof weight is 220
lb (100 kg ).
The roof weight is made up of
the we ight of the roof rack system and the
weight of the object be ing transported
q page 84, Loading the roof rack.
..&, WARNING
- The Gross Vehicle Weight Rat ing for yo ur
Audi Q7 vehicle, found on the safety compliance label on the driver's side B ­
pillar, must never be exceeded under any
circumstances. Exceed ing the Gross Vehi­
cle Weight Rating of your vehicle is like ly
to damage your vehicle, and such dam­
age will not be covered by your Limited
New Vehicle Warranty . Exceeding the
Gross Vehicle We ight Rating will also
change the performance and handling
characteristics of your vehicle, which
cou ld cause a crash result ing in serious
injury o r death.
- The Gross Vehicle Weight Rat ing for your
Audi Q7 wo uld be exceeded if your vehi­
cle is s imultaneously equ ipped with Pan­
oramic sliding sunroof; third-row seat­
ing; trailer towing equipment (factory or
dealer-installed), and running boards
(dealer-installed). UNDER NO CIRCUM­
STANCES MAY ALL SUCH ITEMS BE IN­
STALLED ON T HE SAME VEHICLE .
- The actual Gross Axle Weight Rat ing at
the front and rear axles should not ex­
ceed the perm iss ible weights, and their
c ombination must not exceed the Gross
Vehicle Weight Rat ing.
G ene ral in formation 315
-Exceeding perm iss ible weight ratings can
result in veh icle damage, acc idents and
personal injury.
([) Note
-The ve hicle capacity weight figures apply
when the load is d istr ibuted evenly in the
vehicle (passengers and luggage). When
transport ing a heavy load in the luggage
compartment, carry the load as near to
the rear axle as poss ible so that the vehi­
cle's handling is not impaired.
- Do not exceed the maximum permissible
axle loads or the maximum gross veh icle
we ight. Always remember that the vehi­
cle's handling w ill be affected by the ex­
tra load. Therefore, ad just yo ur speed ac­
co rding ly.
- Always observe local regulat ions .
Dimensions
T he specifications refer to the basic model.
D ifferences may occur depending on the mod­
el type and op tions ordered, fo r example, tire
sizes .
Q) Note
When dr iv ing up steep ramps, on rough
r oads, over c urbs, etc. it is important to re ­
member that some parts of your vehicle,
such as spoi lers or exhaust system compo­
nents, may be close to the ground. Be
careful not to damage them.
•
•
I

Consumer Information
Warranty coverages
Your Audi is covered by the following war­
ranties:
- New Vehicle Limited Warranty
- Limited Warranty Against Corrosion Perfo-
ration
- Emissions Control System Warranty
- Emissions Performance Warranty
- California Emissions Con trol Warranty (USA
vehicles only)
- California Emissions Performance Warranty
(USA vehicles only)
Detailed information regarding your warran ­
ties can be found in your
Warranty & Mainte­
nance booklet .
Operating your vehicle
outside the U.S.A. or
Canada
Government regulations in the United States
and Canada require that automobiles meet
specific emission regulations and safety
standards. Therefore, veh icles built for the
U.S.A. and Canada differ from vehicles sold in
other countries .
If you p lan to take your vehicle outside the
continental limits of the United States or Can­
ada, there is the possibility that
- unleaded fuels for vehicles with cata lytic
converter may not be available;
- fuel may have a considerably lower octane
rating . Improper fuel may cause engine
damage ;
- service may be inadequate due to lack of
proper service facilities, tools or testing
equipment ;
- replacement parts may not be readily availa­
ble.
- Navigation systems for vehicles built for the
U.S.A. and Canada will not necessari ly work
in Europe, and may not work in other coun­
tries outside North America .
Consumer Information 319
@ Note
Audi cannot be responsible for mechanical
damage that could result from inadequate
fuel, service or parts availability.
Audi Service Repair Manuals and Literature
Audi Offic ial Factory Service Manuals and Lit ­
erature are published as soon as possible after
model introduction. Service Manuals and liter­
atu re are availabl e to order from the Audi
T echnical Literature Ordering Center at:
www.audi.techliterature.com
Maintenance
' General
Your vehicle has been designed to help keep
maintenance requirements to a minimum.
However, a certain amount of regular mainte­
nance is still necessary to assure your vehicle's
safety, economy and reliability . For detailed
vehicle maintenance consult your Warranty
&
Maintenance booklet.
Under difficult operating conditions, for ex­
ample at extremely low outside temperatures ,
in very dusty regions, when towing a tra iler
very frequently, etc., some serv ice work
shou ld be performed between the intervals
specified. This applies particularly to:
- oil changes, and
- cleaning or replacing the air filter .
® For the sake of the environment
By regularly maintaining your vehicle, you
help make sure that emission standards
are maintained, thus min imizi ng adverse
effects on the environment .
Important considerations for you and
your vehicle
The increasing use of electronics , sophisticat­
ed fuel injection and emission control sys-
tems, and the generally increasing technica l ..,_
•
•

324 Index
A
Accessories
Adaptive Air Suspension ....... .. .... .
Cargo mode in the MMI .... .. .. .. .. .
Controls .
..................... .. .
321
150
155
150
D .. escnpt1on ... ........... .. .. .... . 150
High level .................. ...... 150
Highway level ................ .... . 150
Instrument cluster display . . . . . . . . . . 153
Jacking mode when changing a flat tire 154
Low level ................ .... ..... 150
Normal level ............. .... .... . 150
Segment display ........... .. .. ... 152
Setting the driving modes .. .. .. .... . 152
Trailer towing mode ....... .... .... . 154
Using switch for cargo mode ...... ... 155
Warning/indicator lights ..... .. .... .. 17
Adaptive cruise control .......... .. .. . 113
Changing speed . . . . . . . . . . . . . . . . . . . 117
Driver information
Driver intervention prompt ..... .... .
Driving in traffic .......... .. .. .. .. .
Driving program .................. .
Error messages .................. .
Open road . ................. ..... .
Override
. .. ............. .. .. .. .. .
Request for driver to assume control . .
Save speed . ... ....... ... .... .. .. .
Setting distance . ............... .. .
Settings ... ... .... ...... .. .. .... .
Setting time interval ........ .. .. .. .
Special driving situations .. .... .... .
Status messages ......... .. .. .... .
Switching on and off ......... ..... .
System limits .................... .
120
124
114
124
122
114
114
114
116
118
124
118
125
122
116
125
Temporarily turning off . . . . . . . . . . . . . 118
warning/indicator lights ..... .. .. .. . 121
Adaptive light ... .......... .. .. .. .. .. 59
defective ................... ..... .. 37
AdBlue .. .. .. ..... ........... ... .. . 255
Filling ... .. ............. ........ . 256
Messages in the instrument cluster dis-
play ... .. .. ............. .. .. .. .. .
255
Adding
Engine coolant .............. ... ...
267
Engine oil .. ... .. ..... ... .. .. .. .. . 264
Windshield washer fluid ... .. .. .... . 273
Additional accessories
Additives
Engine oil ....... ............. ... .
Adjusting 321
264
Instrument cluster illumination .. .. .. . 13
Steering column electrically ...... ... 103
Steering column manually .......... 103
Adjusting front seats . . . . . . . . . . . . . . . . . 71
Airbag
Warning/indicator lights .............
16
Airbag system . . . . . . . . . . . . . . . . . 179, 196
Advanced Airbag System ........... . 183
Advanced Airbag System components . 186
Care ...... .... .. .. ........... .... 193
Children .. .. .... ................ . 201
Child restraints ... ............. .... 202
Components (front airbags) ......... 186
Danger of fitting a child safety seat on
the front passenger seat ........ ....
181
Disposal .. ...... ............. .... 193
Front airbags . . . . . . . . . . . . . . . . 183, 184
How do the front airbags work? .. .. .. 188
How many airbags does my vehicle
have? ........ ...................
186
How the Advanced Airbag System com-
ponents work together .............
187
Important things to know ....... .. .. 179
Indicator light ... ................ . 190
Monitoring .... .. ............. .... 190
PASSENGER AIR BAG OFF light ... .... 190
Repairs ... .... .. ............. .... 193
Safety instructions ................. 192
Side airbags ... .. ....... ...... .. .. 194
Side curtain airbags ............ .. .. 197
Weight-sensing mat ............. .. 201
When must the system be inspected? . 190
Air conditioning
refer to Climate controls ..... ... .. .. . 91
Air distribution
Climate controls .. ... .......... .... .
94
Four-zone automatic comfort air condi-
tioning ....... .. .. ... ....... ... .. .
99
Air pollutants filter
Climate controls .. ............. .... .
91
All-wheel drive .. .. ............. .... 225
Winter tires
Alloy wheels 289
243