2012 AUDI Q7 warning

308 Emergency situations
Emergency situations
General
This chapter is intended for trained emer­
gency crews and working personnel who
have the necessary tools and equipment to perform these operations.
Starting by pushing or
towing
Q;) Note
Your vehicle is equipped with an automatic
transmission. Consequently, the engine
cannot be started by pushing or towing.
Starting with jumper
cables
If necessary, the engine can be started by
connecting it to the battery of another vehi­
cle.
If the engine should fail to start because of a
discharged or weak battery, the battery can be
connected to the battery of
another vehicle,
using a
pair of jumper cables to start the en­
gine .
Jumper cables
Use only jumper cables of sufficiently large
cross section to carry the starter current safe­
ly. Refer to the manufacturer's specifications.
Use only jumper cables with
insulated termi­
nal clamps which are distinctly marked:
plus(+) cable in most cases colored red
minus(-) cable
in most cases colored black .
A WARNING
Batteries contain electricity, acid, and gas.
Any of these can cause very serious or fatal
injury. Follow the instructions below for
safe handling of your vehicle's battery.
- Always shield your eyes and avoid lean­
ing over the battery whenever possible. -
A discharged battery can freeze at tem­
peratures just below 32 °F (0 °C). Before
connecting a jumper cable, you must
thaw the frozen battery completely, oth­
erwise it could explode.
- Do not allow battery acid to contact eyes
or skin . Flush any contacted area with
water immediately .
- Improper use of a booster battery to
start a vehicle may cause an explosion.
- Vehicle batteries generate explosive gas­
es . Keep sparks, flame and lighted ciga­
rettes away from batteries.
- Do not try to jump start any vehicle with
a low acid level in the battery .
- The voltage of the booster battery must
also have a 12-Volt rating. The capacity
(Ah) of the booster battery should not be
lower than that of the discharged bat­
tery . Use of batteries of different voltage
or substantially different "Ah" rating
may cause an explosion and personal in­
jury.
- Never charge a frozen battery. Gas trap­
ped in the ice may cause an explosion.
- Never charge or use a battery that has
been frozen. The battery case may have
be weakened.
- Use of batteries of different voltage or
substantially different capacity (Ah) rat­
ing may cause an explosion and injury.
The capacity (Ah) of the booster battery
should not be lower than that of the dis­
charged battery.
- Before you check anything in the engine
compartment, always read and heed all
WARNINGS¢
page 248, Engine com­
partment.
@ Note
- Applying a higher voltage booster bat­
tery will cause expensive damage to sen­
sitive electronic components, such as
control units, relays, radio, etc.
- There must be no electrical contact be­
tween the vehicles as otherwise current
could already start to flow as soon as the
positive(+) terminals are connected. ..,.

@ Tips
-The discharged battery must be properly
connected to the vehicle's electrical sys­
tem. When jump start ing or charging the
battery, never connect the negative
ground cable to the battery negative
post because the battery manager sys­
tem must be able to detect the battery's
state of cha rge. A lways connect the neg­
ative g round cab le to the negative
gro und post o f the battery manage r con­
trol uni t.
Use of jumper cables
Make sure to connect the jumper coble
clomps in exactly the order described below!
F ig. 260 Engine co mpa rtment: Con nectors fo r ju mpe r
cables and charger
Fi g. 2 61 Ju mp start ing w ith the battery of a not her ve ­
h icle :
A-booster battery, B -discha rged ve hicle batte ry
The procedure described below for connecting
jumper cables is intended to provide a jump
start for your veh icle .
Vehicle with discharged batter y:
.. Turn off lights and accessories, move lever
of automatic transmission to
N (Neutral) or
P (Park) and set parking brake.
Emergenc y situ ation s 309
Connect POSI TIVE(+ ) to POSITIVE (+ )
(red )
.. Open the red cover on the positive pole
¢fig. 260 .
1. Connect one end of the red positive cable
on the
jump sta rt bolt ¢ fig. 261 (D
(Bolts under red cover = "posit ive") of the
vehicle to be started ®·
2. Co nnect th e other end to the pos itive ter-
mina l@ of the booster battery @.
Connect NEGATIVE( -) to NEGATIVE(-)
( black )
3. Connect one end of the black negative ca­
ble to the negat ive termina l@ of the
booster b attery @.
4 . Connect the othe r end of the black nega­
tive cab le to the
jump start bolt@ (Bolts
with hex head= "negative") of the vehicle
to be started @.
Sta rting the engine
.,. Sta rt the e ngine of the veh icle with the
booster ba tte ry @ . Ru n the engine at a
moderate speed .
.. Start engine with discharged vehicle battery
® in the usual manner .
.. If the eng ine fails to start: do not keep the
starter crank ing fo r longer than 10 seconds.
Wa it for about 30 seco nds a nd the n try
again .
.,. With engine runni ng, remove jumper cab les
from both vehicles in the exa ct
reverse or­
de r .
.. Close the red cover on the posi tive po le .
T he battery is vented to the outside to p reven t
gases from en ter ing the veh icle inter ior. Make
s ur e that the jumper clamps a re well connect­
ed with their
metal ports in full contact with
the battery term inals.
.&_ WARNING
-To avoid serious personal injury and dam­
age to the ve hicle, heed all warnings and
i n structions of the jumper cable manufac-
-
turer . If in doubt, call for road service . IIJ>

310 Emergency sit uat ions
-Jumper cables mus t be long enough so
that the vehicles do not touch.
- W hen connecting jumper ca bles, make
sure that they cannot get caught in any moving parts in the eng ine compart­
ment.
- Before you check anything in the engine compartment, always read and heed all
WARNINGS
c> page 248, Engine com­
partment.
({D Note
Improper hook-up of jumper cables can r u­
in the generator.
- Always connect POSITIVE( +) to POSI­
TIVE(+), and NEGATIVE( -) to NEGATIVE
( - ) ground post of the battery manager
control unit.
- Check that all screw plugs on the battery
ce lls are screwed in firmly. If not, tighten
plugs prior to connecting clamp on nega­
tive battery terminal.
- Please note that the procedure for con­
nec:t i ng a jumper cable as described
above applies spec ifically to the case of
you r vehicle being jump started. When
you are giving a jump st art t o anothe r ve­
hicle, do
not connect the negat ive (-) ca­
ble to the negat ive (-) terminal on the
discharged battery ©
c> fig. 261. In­
stead, securely connect the negative(-)
cable to e ither a solid metal component
that is firmly bolted to the engine block
or to t he engine block itse lf. If the bat­
te ry that is being charged does not vent
to t he outside, es caping batte ry gas
could ignite and explode!
Emergency towing
with commercial tow
truck
General hints
Your Audi requires special handling for tow­
ing.
T he following information is to be used by
commercial tow truck operators who know
how to operate their equipment safely.
- Ne ver tow your Audi , towing will cau se
damage to the engine and tr an smi ssion .
- Ne ver wrap th e safet y chain s or winch ca­
ble s around the brak e lines.
- To prevent unne ces sary damage, your Audi
must be tr an sp o rt ed with a flat bed tru ck.
- To load th e vehi cle on to the fl at bed, use
the towing l oop found in the ve hicle to ols
and att ach to th e front or rea r anchorage
i=> page 311 and i=>page 311 .
& WARNING
--==
A vehicle being towed is not safe for pas-
sengers. Never allow anyone to ride in a
vehicle be ing towed, for any reason.
-

Front towing loop
Do not install the front towing loop until it is
needed.
Fig. 262 Right front bumper: Removing the cover
Fig. 263 Righ t fron t bumper w ith out cover: Screwing
i n towing loop
The towing loop fits into the threaded hole lo­
cated on the right side of the front bumper
and covered by a cover when not in use.
.. Remove the towing loop from the vehicle
tool kit
c:> page 295.
.. Carefully remove the cover c:> fig. 262.
.. Screw the towing loop tightly into the
threaded hole as far as it will go
c:> fig . 263 .
When it is no longer needed, unscrew the
towing loop and put it back into the vehicle
toolkit . Be sure to have the towing loop stored
in the vehicle at all times .
_&, WARNING
If the towing loop is not screwed in as far
as it w ill go, the th read can pull out when
t he vehicle is towed -potential risk of an
accident.
Emergenc y situ ation s 311
Rear towing loop
Do not install the rear towing loop until it is
needed .
Fig . 264 Rea r bumper: Cover
Fig. 265 Rea r bumper: Screw ing in tow ing loop
On the right s ide of the rear bumper there is a
th readed hole for the towing loop. The
threaded hole is protected by a cover.
.,. Remove the tow ing loop from the vehicle
too l kit
c:> page 295 .
.. To release the cover from the bumper, press
it in by applying sho rt, sharp pressure to the
outer part
c:> fig . 264.
.. Screw the tow ing loop t ightly i nto the
threaded ho le as far as it wi ll go
c:> fig. 265.
Unscrew the towing loop again afte r use and
install the cover in the bumper. Return the
towing loop to the toolkit . Be sure to have the
towing loop stored in the vehicle at all times.
_&, WARNING
If the tow ing loop is not screwed in as far
as it will go, the thread can pull out when
the vehicle is towed -potent ia l risk of an
accide nt.

312 Emergency situations
loading the vehicle onto a flat bed truck
Fig . 26 6 Vehicle o n flat bed truck
Front hook up
,,. Align the ve hicle with the centerline of the
car carr ier ramp.
,,. Attach the winch hook to the front towline
eye previously insta lled.
Rear hook up
,,. Align the ve hicle with the centerline of the
ca r ca rr ier ramp .
,,. Attach t he winch hook to the rear towline
eye previously installed.
{!) Tips
C heck carefully to make sure the hook- up
is sec ure be fore moving the car up the flat­
bed truck ramp.
Lifting vehicle
lifting with workshop hoist and with
floor jack
T he vehicle may only be li~ed at the lifting
points illustrated .
Fig . 267 Fro nt lift ing point
Fig . 268 Rear lifting point
,,. Read and heed WARNI NG q ,,&. .
,,. Loc ate lifting poi nts q fig. 267 a nd
qfig. 268 .
,,. Adjust lifting arms of wo rks hop ho ist o r
floor ja ck to ma tc h veh icle lift ing po ints .
,,. Insert a rubber pad be tween the floo r ja ck /
workshop hoist and t he lift ing points.
If you mu st lift your vehicle with a floor jack
to work underneath, be sure the vehicle is safely supported on stand s intended for this
purpose.
Front lifting point
T he lift ing po in t i s l oca ted o n the flo or pan re ­
i n forcemen t about a t the s ame leve l as the
jac k mounting point
q fig. 267 . Do not lift
the vehicle at the vertical sill reinforcement .
Rear lifting point
T he lifti ng poi nt is located o n the vert ic al rei n­
f o rc emen t of th e lower sill for the onbo ard
jac k
c> fig. 268.
lifting with vehicle jack
Refer to c:> page 300 .
A WARNING
---To re duc e th e risk of s erious injury and
veh icle da mage.
- Always lift the vehicle on ly at the spe­
c ia l workshop hoist and floor jac k lift
po ints illust rated
c> fig. 267 and
c> fig. 268 .
- Fail ure t o lift the ve hicle at these
po ints could cause the vehicle to tilt or ,...

314 General information
General information Explanation of
technical data
Some of the technical data listed in this man ­
ual requires further explanation .
The technical data for your vehicle is listed in
the charts starting on
r:::>page 316. This sec ­
tion provides general information, notes and restrictions which apply to this data .
Vehicle identification
The key data is given on the vehicle identifica­
tion number (VIN) plate and the vehicle data
sticker.
Fig. 269 Veh icle Ide ntific atio n Number (VlN) p late: lo ­
cation on driver 's sid e das h panel
Fig. 270 The vehicle identi fication label -inside the
luggage co mpa rtmen t
The Vehicle Identification Number (VIN)
is located on the driver's side so that it is visi­
b le from the outside through the windshield
r:::> fig . 269. You can also display the Vehicle
Identification Number of your vehicle in the
MMI. Select function button
!CAR l > control
button
Systems* > Vehicle ID number (VIN)
or ICARI > control button Car systems*> Serv­
icing
& checks> VIN number . The
vehicle identification label
is located in the luggage compartment under
the cargo floor cover.
The label¢
fig. 2 70 shows the following vehi­
cle data :
(D Production control No.
@ Vehicle identification No.
® Type code number
@ Type designation/engine output in Kilo-
watts
® Engine and transmission code letter
@ Paint No./Interior
(f) Optional equipment No.'s
Vehicle data 2 to 7 are also found in your War­
ranty
& Maintenance booklet.
The safety compliance sticker
is you r assurance that your new vehicle com­
plies with all applicable Federal Motor Vehicle
Safety Standards which were in effect at the
t ime the vehicle was manufactured . You can
find this sticker on the left door jamb .
It
shows the month and year of production and
the vehicle ident ification number of your vehi ­
cle (perforation) as well as the Gross Vehicle
Weight Rating (GVWR) and the Gross Axle
Weight Rating (GAWR) .
The high voltage warning label
is located on the lock carrier.
The spark ignition system complies with
the Canadian standard ICES-002.
Weights
Gross Vehicle Weight Rating
The Gross Vehicle Weight Rating (GVWR), and
the Gross Axle Weight Rating (GAWR) for
front and rear are listed on a sticker on the
left door jamb.
The Gross Vehicle Weight Rating includes the
weight of the basic vehicle plus fu ll fuel tank,
oi l and coolant, plus maximum load , which in­
cludes passenger weight (150 lbs/68 kg per
Ill>

designated seating position) and luggage
weight~&. .
Gros s Axle W eight Rating
The G ross Axle Weight Rating is the maximum
l oad that can be applied at each axle of the
vehicle
q .&. .
Vehicle capacit y weight
The vehicle capac ity we ight (max. load) is list­
ed on the driver 's side B-p illar.
Roof weight
The maximum permissible roof weight is 220
lb (100 kg ).
The roof weight is made up of
the we ight of the roof rack system and the
weight of the object be ing transported
q page 84, Loading the roof rack.
..&, WARNING
- The Gross Vehicle Weight Rat ing for yo ur
Audi Q7 vehicle, found on the safety compliance label on the driver's side B ­
pillar, must never be exceeded under any
circumstances. Exceed ing the Gross Vehi­
cle Weight Rating of your vehicle is like ly
to damage your vehicle, and such dam­
age will not be covered by your Limited
New Vehicle Warranty . Exceeding the
Gross Vehicle We ight Rating will also
change the performance and handling
characteristics of your vehicle, which
cou ld cause a crash result ing in serious
injury o r death.
- The Gross Vehicle Weight Rat ing for your
Audi Q7 wo uld be exceeded if your vehi­
cle is s imultaneously equ ipped with Pan­
oramic sliding sunroof; third-row seat­
ing; trailer towing equipment (factory or
dealer-installed), and running boards
(dealer-installed). UNDER NO CIRCUM­
STANCES MAY ALL SUCH ITEMS BE IN­
STALLED ON T HE SAME VEHICLE .
- The actual Gross Axle Weight Rat ing at
the front and rear axles should not ex­
ceed the perm iss ible weights, and their
c ombination must not exceed the Gross
Vehicle Weight Rat ing.
G ene ral in formation 315
-Exceeding perm iss ible weight ratings can
result in veh icle damage, acc idents and
personal injury.
([) Note
-The ve hicle capacity weight figures apply
when the load is d istr ibuted evenly in the
vehicle (passengers and luggage). When
transport ing a heavy load in the luggage
compartment, carry the load as near to
the rear axle as poss ible so that the vehi­
cle's handling is not impaired.
- Do not exceed the maximum permissible
axle loads or the maximum gross veh icle
we ight. Always remember that the vehi­
cle's handling w ill be affected by the ex­
tra load. Therefore, ad just yo ur speed ac­
co rding ly.
- Always observe local regulat ions .
Dimensions
T he specifications refer to the basic model.
D ifferences may occur depending on the mod­
el type and op tions ordered, fo r example, tire
sizes .
Q) Note
When dr iv ing up steep ramps, on rough
r oads, over c urbs, etc. it is important to re ­
member that some parts of your vehicle,
such as spoi lers or exhaust system compo­
nents, may be close to the ground. Be
careful not to damage them.
•
•
I

320 Consumer Inf ormation
comp lexity of today's automobi les, have
steadi ly reduced the scope of maintenance
and repairs which can be carried out by vehicle
owners.
Also, s afety an d e nvir onm ent al con­
cerns place very strict limits on the nature of repairs and adjustments to engine and trans ­
miss ion pa rts which an owner can perform .
Maintenance, adjustments and repa irs usua lly
require special tools, testing dev ices and oth­
er equipment avai lab le to specially trained
workshop personnel in order to assure proper
performance, reliab ility and safety of the vehi­
cle and its many systems .
Improper ma intenance, adjustments and re ­
pa irs can impair the operation and reliab ility
of your vehicle and even void your vehicle war­ ranty. Therefo re , proof of servici ng in accord­
ance w it h the ma intenance sched ule may be a
condition for upholding a poss ible warranty
claim made within the warran ty period.
Above all, operational safety can be adve rsely
affected, creating unnecessary risks for you
and your passengers.
If in doubt about any serv icing, have it done
by your author ized Audi dealer or any other
p roperly equipped and qualified workshop .
We strong ly urge you to give your authorized
Audi dealer the opportunity to perform all
schedu led maintenance and necessary repairs .
Your dea ler has the facilities, or iginal parts
and tra ined spec ialists to keep your vehicle
running properly .
Performing lim it e d m aint en anc e y ourself
The fo llowing pages describe a limited num­
ber of procedures which can be performed on
you r vehicle with ordinary too ls, shou ld the
need arise and trained personnel be unavaila­
ble. Before performing any of these proce­
dures, always thoroughly read all of the app li­
cab le text and ca refully follow the instruc­
tions given. Always rigorously obse rve the
WARNINGS p rovided .
Before you ch eck anything in th e engin e
compartme nt, alway s read an d heed all WARNINGS
¢ & a
nd ¢ & in Working in the
engine comportment on page 258 .
A WARNING
--Serious personal in jury may occur as a re-
sult of improperly performed mainte­ nance, adjustments or repa irs.
- Always be extremely careful when work­
ing on the vehicle. Always follow com­
monly accepted safety pract ices and gen­
eral common sense. Never r isk personal
in jur y.
- Do not attempt any of the maintenance,
checks or repairs descr ibed o n the fol­
lowing pages if you are not fu lly fam iliar
with these or other procedures with re­ spect to the vehi cle, or are uncerta in how
to proceed .
- Do not do any work withou t the proper
too ls and equipment . Have the necessary
work done by your authorized A udi deal ­
er or anothe r properly equipped and
qualified workshop.
- The engine compar tment o f any motor
vehicle is a potentially hazardous area. Never reach into the area around or
touch the rad iator fan. It is temperature
control led and can sw itch on suddenly -
even when the engine is off and the igni­
tion key has been removed. The rad iator
fan switches on automatically when the coo lant reaches a certai n tempera ture
and will cont inue to run until the coo lant
temperature drops .
- Always remove the ign ition key befo re
anyone gets under the veh icle.
- Always support your veh icle with safety
s tands if it is necessary to work under­
neath the vehicle. The jack s upplied with
the vehicle is not adequate for this pur ­
pose and co uld co llapse causing serio us
personal injury.
- If you must work unde rneath the vehicle
wit h the wheels on the ground, a lways
make sure the vehicle is on leve l ground,
that the wheels are always secure ly
blocked and that the engine cannot be
started.