2011 TOYOTA RAV4 Owners Manual

5
When trouble arises
457
5-2. Steps to take in an emergency
If you have a flat tire (vehicles with run-flat tires)
■In some condition (such as at high temperatures)
You cannot continue driving for up to 100 miles (160 km).
■If you cannot distinguish between the standard tires and run-flat
tires
Consult your Toyota dealer.
■For the detailed information on run-flat tires
See the tire warranty book.
NOTICE
■When replacing the tires
When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact your Toyota dealer as the tire pressure
warning valve and transmitter may be damaged if not handled correctly.
■To avoid damaging the tire pressure warning valves and transmit-
ters
Do not use liquid sealants on flat tires.
Take your vehicle to the nearest Toyota dealer or authorized tire
dealer as soon as possible.
■ Run-flat tires (A “RFT” or “DSST” mark is molded on the
sidewall)
You can continue driving a
vehicle with run-flat tires even
if any tire goes flat.
It is possible to run for a max-
imum of 100 miles (160 km)
at a speed below 55 mph (90
km/h) after the tire pressure
warning light comes on.
( P. 426)

458
5-2. Steps to take in an emergency
If the engine will not star t
If the engine will not start even though correct starting procedures
are being followed (P. 143, 147) or releasing the steering lock, ( P.
143, 147), consider each of the following points.
■ The engine will not start even when the starter motor oper-
ates normally.
One of the following may be the cause of the problem.
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine once more following correct starting
procedures. ( P. 143, 147)
● There may be a malfunction in the engine immobilizer system.
(  P. 9 2 )
■ The starter motor turns over slowly, the interior lights and
headlights are dim, or the horn does not sound or sounds at
a low volume.
One of the following may be the cause of the problem.
●The battery may be discharged. ( P. 463)
● The battery terminal connec tions may be loose or corroded.
■ The starter motor does not turn over, the interior lights and
headlights do not turn on, or the horn does not sound.
One of the following may be the cause of the problem.
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( P. 463)
● There may be a malfunction in the steering lock system (vehi-
cles with smart key system).
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.

5
When trouble arises
459
5-2. Steps to take in an emergency
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake, there
may be a problem with the shift lock system (a system to prevent
accidental operation of the shift lever). Have the vehicle inspected by
your Toyota dealer.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted.
Set the parking brake.
Vehicles without smart key system: Turn the engine switch
to the “LOCK” position.
Vehicles with smart key system: Turn the “ENGINE START
STOP” switch off.
Depress the brake pedal.
Pry the cover up with a flat-
head screwdriver or equiva-
lent.
Press the shift lock override
button.
The shift lever can be shifted
while the button is pressed.
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5

460
5-2. Steps to take in an emergency
If you lose your keys
New genuine keys can be made by your Toyota dealer.
For vehicles with the smart key system, bring the other key and the
key number stamped on the key number plate.
For vehicles without the smart key system, bring a master key and
the key number stamped on the key number plate.

5
When trouble arises
461
5-2. Steps to take in an emergency
If the electronic key does not operate properly (vehicles with smart key system)
Locking and unlocking the doors with the mechanical keyUsing the mechanical key (P. 24)
in order to perform the following
operations:
Locks all doors
Unlocks all doors
Turning the key unlock the
driver’s door. Turning the key
once again unlocks the other
doors.
Changing “ENGINE START STOP” switch modes and starting the engine
Shift the shift lever to P and apply the brakes. Touch the Toyota emblem side of
the electronic key to the
“ENGINE START STOP” switch.
If any of the doors is opened and
closed while the key is being
touched to the switch, an alarm
will sound to indicate that the start
function cannot detect the elec-
tronic key.
If communication between the elect ronic key and the vehicle is inter-
rupted ( P. 30) or the electronic key cannot be used because the
battery is depleted, the smart key system and wireless remote con-
trol cannot be used. In such cases, the doors and back door can be
opened and the engine can be st arted by following the procedure
below.
STEP 1
STEP 2

462 5-2. Steps to take in an emergency
To change “ENGINE START STOP” switch modes: Within 5
seconds after the buzzer sounds, release the brake pedal and
press the “ENGINE START STOP” switch. Modes can be
changed each time the switch is pressed. (P. 144)
To start the engine: Press the “ENGINE START STOP” switch
within 5 seconds after the buzzer sounds, keeping the brake
pedal depressed.
In the event that the “ENGINE ST ART STOP” switch still cannot be
operated, contact your Toyota dealer.
■ Stopping the engine
Shift the shift lever to P and press the “ENGINE START STOP” switch as
you normally do when stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(P. 389)
STEP 3

5
When trouble arises
463
5-2. Steps to take in an emergency
If the batter y is discharged
The following procedures may be used to start the engine if the vehi-
cle's battery is discharged.
You can call your Toyota dealer or qualified repair shop.
If you have a set of jumper (or boo ster) cables and a second vehi-
cle with a 12-volt battery, you can jump start your Toyota following
the steps below.
Connecting the jumper cables
Positive (+) battery terminal on your vehicle
Positive (+) battery terminal on the second vehicle
Negative (-) battery terminal on the second vehicle
Connect the jumper cable to ground on your vehicle as shown in
the illustration. Start the engine of the second vehicle. Increase the engine
speed slightly and maintain at that level for approximately 5
minutes to recharge the battery of your vehicle.
Vehicles with smart key system — Open and close any of
the doors with the “ENGINE START STOP” switch OFF.
STEP 1
STEP 2
STEP 3

464 5-2. Steps to take in an emergency
■Starting the engine when the battery is discharged
The engine cannot be started by push-starting.
■ To prevent battery discharge
●Turn off the headlights and the audio system while the engine is turned
off.
● Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic, etc.
Maintain the engine speed of the second vehicle, and turn
the engine switch to the “ON” position (vehicles without
smart key system) or turn the “ENGINE START STOP”
switch to IGNITION ON mode (vehicles with smart key sys-
tem), to start the vehicle's engine.
Once the vehicle’s engine has started, remove the jumper
cables in the exact reverse order in which they were con-
nected.
Once the engine starts, have the vehicle checked at your Toyota
dealer as soon as possible.STEP 4
STEP 5