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If a voice command is not detected, the system answers with “Sorry?” and a new
entry can be performed. After the 2nd error the system repeats the aid. After the
3rd error the answer
“
Procedure cancelled” is given and the dialogue is ended.
Switch on voice control (dialogue)
You can start the dialog at any time:
● by briefly pressing the button on the adapter
⇒
fig. 94;
● by pressing the button longer on the multi-function steering wheel
⇒ fig. 95 ;
Switching off voice control (dialogue)
If the system is currently playing a message, you will need to stop the message
currently being played:
● by pressing the button briefly on the adapter;
● by pressing the button longer on the multi-function steering wheel.
If the system expects a voice command, you can end the dialogue yourself:
● Do some with the CANCEL voice command;
● by pressing the button briefly on the adapter;
● by pressing the button longer on the multi-function steering wheel.
Note
The dialogue of an incoming call is immediately interrupted.
Voice commands Basic voice commands for operating the telephone control unit
Voice command Action
HELP After this command the system repeats all possible
commands.
CALL XYZ With this command you call up the contact from the
phone book ⇒ page 103.
PHONE BOOK After this command, for example the phone book can
be repeated, a voice entry for the contact can be up-
dated or deleted etc.
CALL HISTORY Lists of dialed numbers, missed calls etc. Voice command Action
DIAL NUMBER After this command a phone number can be entered
which establishes a connection to the requested par-
ty.
REDIAL After this command the system selects the last se-
lected telephone number.
MUSIC
a) Play music from the mobile phone or another paired
device.
FURTHER OPTIONS After this command the system offers additional con-
text-dependent commands.
SETTINGS Selection for setting Bluetooth
®
, dialogue etc. CANCEL The dialogue is ended.
a)
On vehicles fitted with the radio navigation system Amundsen+, this function can be accessed via
the menu of the radio navigation system; see the operating instructions for the Amundsen+.
After giving the command DIAL NUMBER, the system requests the entry of a tele-
phone number. The telephone number can be entered as an interconnected spo-
ken row of digits (complete number), in the form of order of digits (separation
through a brief voice pause) or through individually spoken digits. After each order
of digits (separation through brief voice pause) all of the digits detected up to now
are repeated by the system.
The digits 0 - 9, symbols +, , # are permitted. The system detects no continuous
digit combinations such as twenty-three, but only individually spoken digits (two,
three).
Call name –
Switch on the voice operation ⇒ page 103, Switch on voice control (dialogue).
– Give the command CALL XYZ after the signal tone.
Example for calling the name from the phone book Voice command Announcement
CALL XYZ “Say home, work, mobile
” e.g.
WORK “XYZ work is dialed.
” £ 103
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Store voice recording of a contact
If automatic name recognition does not work reliably for some contacts, you will
can choose to save your own voice entry for the contact in the menu point
Phone
book - Voice Tag - Record.
You can also store your own voice entry using voice control in the menu FURTHER
OPTIONS .
Music playback via Bluetooth ®The universal telephone preinstallation GSM IIl makes it possible to play back mu-
sic via Bluetooth
®
from the devices such as MP3 player, mobile phone or note-
book.
In order to enable the music playback via Bluetooth ®
, it is necessary to connect
the terminal device with the hands-free system in the menu Phone - Bluetooth -
Media player .
The operation of the music playback from the connected device can be performed
via the hands-free system with the voice control ⇒ page 103, Basic voice com-
mands for operating the telephone control unit or directly via the connected de-
vice. Note
● The device to be connected must support the Bluetooth ®
profile A2DP, see
Owner's manual of the device to be coupled.
● This function is not available in vehicles fitted with the car radio Blues.
Inputs AUX-IN and MDI The input AUX-IN is located below the armrest of the front seats and is marked
with .
The input MDI is located in the front below the front passenger storage compart-
ment.
The inputs AUX-IN and MDI connect the external audio sources (e.
g. iPod or MP3
player) and playback music from these devices via your radio or factory-fitted car
radio or radio navigation system.
The description of the operation can be found in the relevant Owner's Manual of
your radio or your radio navigation system. Note
The loudspeakers in the vehicle are matched to a power output of the radio and
radio navigation system of 4x 20 W. 104
Communication
Page 107 of 220

Safety
Passive Safety
Basic information
Driving the safe way Passive safety measures reduce the risk of injury in accident situa-
tions.
In this section you will find important information, tips and notes on the subject of
passive safety in your vehicle. We have combined everything here which you
should be familiar with, for example, regarding seat belts, airbags, child seats and
safety of children. Therefore, please follow especially the notes and warnings in
this section in your own interest and in the interest of your passengers. WARNING
● This chapter contains important information on how to use the vehicle for
the driver and his occupants. You will find further information on safety, which
concerns you and those travelling with you, in the following chapters of this
Owner's Manual.
● The complete on-board literature should always be in the vehicle. This ap-
plies in particular, if you rent out or sell the vehicle.
Safety equipment The safety equipment is part of the occupant protection and it can
reduce the risk of injuries in accident situations.
“Do not put at risk
” your safety and the safety of those travelling with you . In the
event of an accident, the safety equipment can reduce the risk of injuries.
The following list contains part of the safety equipment in your vehicle:
● three-point seat belts for all the seats;
● belt force limiters for front seats;
● belt tensioners for front seats; ●
seat belt height adjusters for front seats;
● front airbag for the driver and front passenger;
● side airbags;
● head airbags;
● anchoring points for child seat using the “ISOFIX” system;
● anchoring points for child seat using the “Top Tether” system;
● head restraints adjustable for height;
● adjustable steering column.
The specified safety equipment works together, in order to optimally protect you
and those travelling with you in accident situations. The safety equipment does
not protect you or the people travelling with you, if you or your occupants adopt
an incorrect seated position or the equipment is not correctly adjusted or used.
For this reason you will be provided with information on why these equipment
components are very important, how it protects you and the occupants, what
should be observed when using the equipment and how you and the people trav-
elling with you can make full use of the existing safety equipment. This Owner's
Manual contains important warning notes, which you and those travelling with
you should pay attention to in order to reduce a risk of injury.
Safety concerns everybody!
Before setting off The driver is always fully responsible for his occupants and for the
operating safety of the vehicle.
For your own safety and the safety of the people travelling with you, please pay
attention to the following points before setting off.
● Ensure that the lighting and the turn signal systems are functioning properly.
● Inspect the tyre inflation pressure.
● Ensure that all the windows offer a good visibility to the outside.
● Safely attach the items of luggage ⇒ page 56, Loading the luggage compart-
ment . £ 105
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●
Ensure that no objects can obstruct the pedal.
● Adjust the mirror, the front seat and the head restraint to match your body
size.
● Point out to your occupants that the head restraints must be adjusted to
match their body size.
● Protect the children in suitable child seats with correctly fastened seat belts
⇒ page 121, Transporting children safely
.
● Adopt the correct seated position ⇒ page 106. Also inform your occupants to
adopt the correct seated position.
● Fasten the seat belt correctly. Also inform your occupants to properly fasten
the seat belts ⇒ page 111,
How are seat belts correctly fastened?.
What influences the driving safety? The driving safety is primarily determined by the style of driving
and the personal behaviour of all the occupants.
The driver is fully responsible for himself and his occupants. If your driving safety
is effected, you place yourself and the oncoming traffic at risk. Please refer to the
following guidelines.
● Do not get distracted from concentrating on the traffic situation, e.g. by your
occupants or mobile phone calls.
● Never drive when your driving ability is impaired, e.g. through medication, alco-
hol, drugs.
● Keep to the traffic regulations and the permissible speed limit.
● Adjust the driving speed at all times to the road condition as well as to the
traffic and weather conditions.
● Take regular breaks on long journeys - at the latest every two hours. Correct seated position
Correct seated position for the driver Correct seated position for the driver is important for safe and re-
laxed driving.
Fig. 96 The correct distance of the driver from the steering wheel/The correct head restraint
adjustment for the driver
For your own safety and to reduce the risk of injury in the event of an accident, we
recommend the following setting.
● Adjust the steering wheel so that the distance between the steering wheel
and your chest is at least 25 cm ⇒ fig. 96 - left.
● Position the driver seat in the forward/back direction so that you are able to
fully press the pedals with your legs at a slight angle.
● Adjust the seat backrest so that you are able to reach the highest point of the
steering wheel with your arms at a slight angle.
● Adjust the head restraint so that the top edge of the head restraint is at the
same level as the upper part of your head ⇒ fig. 96
- right.
● Fasten the seat belt correctly ⇒ page 111, How are seat belts correctly fas-
tened?.
Driver seat adjustment ⇒ page 52, Adjusting the front seats - Variant 1
or
⇒ page 53, Adjusting the front seats - Variant 2. £106
Passive Safety
Page 109 of 220

WARNING
● The front seats and the head restraints must always be adjusted to match
the body size of the seat occupant as well as the seat belts must always be
correctly fastened in order to provide an optimal protection for you and your
occupants.
● The driver must maintain a distance of at least 25 cm to the steering wheel
⇒ fig. 96. Not maintaining this minimum distance will mean that the airbag
system will not be able to properly protect you - hazard!
● When driving, hold the steering wheel with both hands firmly on the outer
edge in the 9 o'clock and 3 o'clock position. Never hold the steering wheel
firmly in the 12 o'clock position or in another way (e.g. in the middle of the
steering wheel or at the inner steering wheel edge). In such cases, injuries to
the arms, the hands and the head can occur when the driver airbag is de-
ployed.
● The seat backrests must not be angled too far back when driving other-
wise this will affect proper operation of the seat belts and of the airbag sys-
tem - risk of injury!
● Ensure that there are no objects in the footwell as any objects may get be-
hind the pedals during a driving or braking manoeuvre. You would then no
longer be able to operate the clutch, to brake or accelerate.
Correct seated position for the front passenger The front passenger must maintain a distance of at least 25 cm
from the dash panel so that the airbag offers him the greatest pos-
sible safety it is deployed.
For the safety of the front passenger and to reduce the risk of injury in the event
of an accident, we recommend the following setting.
● Adjust the front passenger seat as far as possible to the rear.
● Adjust the head restraint so that the top edge of the head restraint is at the
same level as the upper part of your head ⇒ fig. 96 - right.
● Fasten the seat belt correctly ⇒ page 111, How are seat belts correctly fas-
tened?.
In exceptional cases the front passenger airbag can be deactivated ⇒ page 119,
Deactivating airbags.
Adjusting the passenger seat ⇒ page 52, Adjusting the front seats - Variant 1. WARNING
● The front seats and the head restraints must always be adjusted to match
the body size of the seat occupant as well as the seat belts must always be
correctly fastened in order to provide an optimal protection for you and your
occupants.
● The front passenger must maintain a distance of at least 25 cm to the dash
panel. Not maintaining this minimum distance will mean that the airbag sys-
tem will not be able to properly protect you - hazard!
● Always keep your feet in the footwell when the car is being driven - never
place your feet on the instrument panel, out of the window or on the surfaces
of the seats. You will be exposed to increased risk of injury if it becomes nec-
essary to apply the brake or in the event of an accident. If an airbag is de-
ployed, you may suffer fatal injuries when adopting an incorrect seated posi-
tion!
● The seat backrests must not be angled too far back when driving other-
wise this will affect proper operation of the seat belts and of the airbag sys-
tem - risk of injury!
Correct seated position for the occupants on the rear seats Occupants on the rear seats must sit upright, keep the feet in the
footwell and must have their seat belts correctly fastened.
To reduce the risk of injury in the event of a sudden braking manoeuvre or an acci-
dent, the occupants on the rear seats must observe the following.
●
Adjust the head restraints so that the top edge of the head restraints is at the
same level as the upper part of your head ⇒ fig. 96
- on the right.
● Fasten the seat belt correctly
⇒ page 111, How are seat belts correctly fas-
tened?.
● If you are transporting
⇒ page 121, Transporting children safely children in the
vehicle, please use a suitable child restraint system. £ 107
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WARNING
● The head restraints must always be adjusted to match the body size, in or-
der to offer an optimal protection for you and your occupants.
● Always keep your feet in the footwell when the car is being driven - never
put your feet out of the window or on the surfaces of the seats. You will be
exposed to increased risk of injury if it becomes necessary to apply the brake
or in the event of an accident. If the head airbag is deployed and when adopt-
ing an incorrect seated position, you are exposing yourself to an increased risk
of injury and in the event of an accident you may suffer fatal injuries!
● If the occupants on the rear seats are not sitting upright, the risk of injury
is increased due to incorrect routing of the seat belt.
Examples of an incorrect seated position An incorrect seated position can lead to severe injuries or death for
the occupants.
Seat belts offer their optimum protection only if the webbing of the seat belts is
properly routed. Incorrect seated positions considerably reduce the protective
functions of the seat belts and therefore increase the risk of injury due to an in-
correct routing of the seat belt. The driver is fully responsible for himself and his
occupants, in particular for the children. Do not permit an occupant to adopt an
incorrect seated position when the car is moving.
The following list contains the examples of seated positions which are dangerous
for the occupants. This list is not complete, however, we want to direct your at-
tention to this subject.
Therefore, while the car is moving never:
● stand up in the vehicle;
● stand up on the seats;
● kneel on the seats;
● tilt the seat backrest fully to the back;
● lean against the dash panel;
● lie on the rear seat bench;
● only sit on the front area of the seat;
● sit to the side;
● lean out of the window;
● put the feet out of the window; ●
put the feet on the dash panel;
● put the feet on the seat upholstery;
● transport somebody in the footwell;
● have the seat belt not fastened when driving;
● occupy the luggage compartment. WARNING
● If the occupant adopts an incorrect seated position, he is exposed to life-
threatening injuries, in case he is hit by a deployed airbag.
● Before setting off, please adopt the correct seated position and do not
change this seated position while the car is moving. Also advise your occu-
pants to adopt the correct seated position and not to change this seated posi-
tion while the car is moving. 108
Passive Safety
Page 111 of 220

Seat belts
Why seat belts? Fig. 97 Driver wearing seat belt
It is a proven fact that seat belts offer good protection in accidents ⇒ fig. 97. Thus
wearing a seat belt is a legal requirement in most countries.
Seat belts which have been correctly fastened and adjusted hold the occupants of
the car in the correct seated position ⇒ fig. 97. The seat belts reduce the kinetic
energy (energy of motion) to a considerable extent. They also prevent uncontrol-
led movements which, in turn, may well result in severe injuries.
The occupants of a vehicle who have fastened and correctly adjusted their seat
belt, profit to a major extent from the fact that the kinetic energy is optimally ab-
sorbed by the belts. The structure of the front end of the vehicle and other pas-
sive safety measures, such as the airbag system, also contribute to reducing the
kinetic energy. The energy produced is thus absorbed and there is less risk of in-
jury.
Accident statistics prove that seat belts which are fastened and properly adjusted
reduce the risk of an injury and enhance the chance of survival in a major accident
⇒ page 109.
It is important that you pay attention to safety measures, particularly when trans-
porting children in the vehicle ⇒ page 121, Transporting children safely
. WARNING
● Fasten your seat belt each time before setting off - also when driving in
town! This also applies to the people seated at the rear - risk of injury!
● Expectant women must also always wear a seat belt. This is the only way
of ensuring optimal protection for the unborn child ⇒ page 111, Fastening
three-point seat belts .
● It is important for the belt webbing to be properly routed if the seat belts
are to offer the maximum protection. You can see a description of how safety
belts should be fitted properly on the next pages. Note
Please comply with any differing legal requirements when using the seat belts.
The physical principle of a frontal collision Fig. 98 The driver is catapulted forward if not wearing a belt/The rear seat occupant is cata-
pulted forward if not wearing a belt
The physical principle of a frontal accident can be explained quite simply:
Motion energy, so-called kinetic energy, is produced as soon as the vehicle is mov-
ing, both for the vehicle and its occupants. The magnitude of this kinetic energy
depends essentially on the speed at which the vehicle is travelling and on the
weight of the vehicle including the occupants. The greater the speed and weight
increase, the greater the amount of energy which has to be absorbed in the event
of an accident. £ 109
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The speed of the vehicle is, nevertheless, the most important factor. Doubling the
speed of the vehicle from 25 km/h up to 50 km/hour increases the kinetic energy
four times.
The common opinion that it is possible to support your body in a minor accident
with your hands, is incorrect. Even in a collision at only a low speed, the forces
acting on the body are such that it is no longer possible to support your body.
Even if you only drive at a speed within the range from 30 km/hour to 50 km/hour,
the forces which are produced on your body in the event of an accident can easily
exceed 10.000 N (Newton). This equals a weight of one tonne (1 000 kg).
In the event of a frontal collision, occupants of the vehicle not wearing a seat belt
are thrown forward and strike in an uncontrolled way parts of the interior of the
vehicle, such as steering wheel, dash panel, windshield
⇒ fig. 98 - left. The occu-
pants of a vehicle who have not fastened their seat belts may even be thrown out
of the vehicle. This can result in fatal injuries.
It is also important that rear seat occupants fasten their seat belts as they will
otherwise be thrown through the vehicle in an uncontrolled manner in the event
of an accident A rear seat passenger who has not fastened the seat belt is a dan-
ger not only to himself but also for those seated at the front ⇒ fig. 98 - right.
Important safety information regarding the use of
seat belts The correct use of the seat belts considerably reduces the risk of
injury!
WARNING
● The belt webbing must not be jammed in-between at any point or twisted,
or chafe against any sharp edges.
● It is important that the belt webbing is properly routed if the seat belts are
to offer their maximum protection ⇒ page 111, How are seat belts correctly
fastened? .
● No two persons (also not children) should ever use a single seat belt to-
gether.
● The maximum protection which seat belts can offer is only achieved if you
are correctly seated ⇒ page 106, Correct seated position
. WARNING (Continued)
● The belt webbing must not run across solid or fragile objects (e.g. specta-
cles, ball-point pens, keys etc.) as this may be a cause of injuries.
● Many layers of clothing and loose clothing (e. g. a winter coat over a jacket)
do not allow you to be correctly seated and impairs proper operation of the
seat belts.
● It is prohibited to use clamps or other objects to adjust seat belts (e. g. for
shortening the belts for smaller persons).
● The lock tongue should only be inserted into the lock which is the correct
one for your seat. Wrong use of the safety belt will reduce its capacity to pro-
tect and the risk of injury increases.
● The seat backrests of the front seats must not be tilted too far to the rear
otherwise the seatbelts can lose their effectiveness.
● The three-point seat belt for the rear middle seat can only fulfil its func-
tion reliably when the backrests are correctly locked into position ⇒ page 55.
● The belt webbing must always be kept clean. Soiled belt webbing may im-
pair proper operation of the inertia reel ⇒ page 149
, Seat belts.
● The slot of the belt tongue must not be blocked by paper or similar objects
otherwise the belt tongue will not lock in place properly.
● Inspect the seat belts regularly to ensure they are in good condition. If you
find seat belts which have damage to the belt, the seat belt connections, to
the inertia reel or to the lock, the relevant seat belt must be replaced by a
specialist garage.
● The seat belts must not be removed or changed in any way. Do not make
an attempt to repair the seat belts yourself.
● Damaged seat belts which have been subjected to stress in an accident
and were therefore stretched, must be replaced - this is best done by a spe-
cialist garage. The anchorage points of the belts must also be inspected. The
anchorage points for the belts should also be checked.
● In certain countries it is possible to use seat belts which differ in terms of
their operation from the seat belts which are described on the pages which
follow. Note
The vehicles of the category N1 are not equipped with the middle seat belt on the
rear seats. The vehicle is only approved for four persons. 110
Seat belts