
76
Unlocking and locking
Locking and unlocking the vehicle from the outside Fig. 45 Buttons on the
vehic
l
e key. Fig. 46 Buttons on the
key
of
vehicles with slid-
ing doors. Function Handling the buttons on the vehicle
Unlocking the vehicle. Press button
. Keep it pushed for the
con v
enience opening. Lock the vehicle. Press button
. Keep it pushed for the
con v
enience locking function. Unlocking the tailgate. Press button
.
Open the sliding door. ⇒ page 81.
Attention: Dependin
g on the sel
ected function in the central locking subme-
nu Convenience, you may push the button twice ⇒
page 62 to unlock all
door
s and the tailgate.
The vehicle key only locks and unlocks the vehicle if it is within range of the
vehicle and if the batteries have enough power. When locking, the vehicle's
indicators will blink.
If the driver's door is open, the vehicle cannot be locked with the key. If you
unlock the vehicle without opening any doors or the tailgate, it will lock
again automatically after a few seconds. This function prevents the vehicle
from remaining unlocked if the unlocking button is pressed by mistake.
Convenience open/close function
● See "Electric windows: functions" ⇒ page 89.
● See "P
anorama sliding sunroof: operation" ⇒ page 92.

77
Unlocking and locking
Locking and unlocking the vehicle from the inside Fig. 47 In the driver
door: centr
a
l locking but-
ton. Push the button ⇒ fig. 47:
Unlocking the vehicle.
Lock the vehicle.
The central locking button is still operative when the ignition is switched off.
The centr
al
locking button is only deactivated if the "Safe" security system
is activated ⇒ page 77.
Please note the following when you use the central locking button to lock
your vehicle:
● Do not turn on the "Safe" security system ⇒ pag
e 77.
● Do not turn on the antitheft alarm.
● It w
ill not be possible to open the doors or the tailgate from the outside
this
may offer extra safety, when stopped at traffic lights for example. ●
The doors c
an be opened and unlocked individually from the inside by
pulling the inside door handle. If necessary, pull the door release lever
twice.
● The driver's door cannot be locked when it is still open. This avoids lock-
ing the v
ehicle key inside the vehicle when there is nobody inside.
"Safe" security system Function Necessary operations
Locks the vehicle with the
"Safe" sec
urity
system. Press the
button once on the vehicle
k ey
. Locks the vehicle without the
"Safe" sec
urity
system. Press the
button twice on the vehicle
k ey
. Press the central locking button
on
the driver's door onc
e. When the vehicle is locked, the "Safe" security system deactivates the door
handl
e
s and the central locking button making the vehicle difficult to open.
The doors cannot be opened from inside ⇒ .
When the "Safe" sec urity
system is turned off:
● The vehicle can be opened and unlocked from the inside using an inside
door handle.
● The
vehicle may be unlocked from the inside by pushing the central
lockin
g button.
● The anti-theft alarm will be activated.
● The vehicle interior monitoring system and the anti-tow system are de-
activated. Safety First Operating instructions Practical tips Technical Data

78
Unlocking and locking
Driver's door indicator light. When the vehicle is locked: Meaning
The red LED flashes for approximately 2
second
s
at short intervals and then more
slowly. The "Safe" security system is
swit
c
hed on. The red LED flashes for about two sec-
onds
then t
urns off. After 30 seconds, the
LED flashes again. The "Safe" security system is
swit
c
hed off. The red LED remains lit for about 30 sec-
onds. There is a fault in the locking
sys
t
em. Contact a specialist
workshop. WARNING
Careless use of the "Safe" security system can cause serious injury.
● Never leave anybody inside the vehicle if this is locked using the key.
When the "Safe" sec urity
system is activated, doors cannot be opened
from the inside.
● When the doors are locked, it is difficult to get to passengers in the
pas
senger compartment in case of an emergency. Passengers could re-
main trapped inside in case of emergency.
Antitheft alarm The anti-theft alarm makes it more difficult to break into the vehicle or steal
it.
The antithef
t
alarm is automatically turned on when the vehicle is locked
with the key. When does the system trigger an alarm?
The anti-theft al
arm siren will be triggered for about 30 seconds accompa-
nied by optical warning signals for about five minutes when the vehicle is
locked and the following unauthorised actions are taken:
● When the door is mechanically unlocked using the vehicle key without
turning the ignition w
ithin the following 15 seconds.
● A door is opened.
● The bonnet is opened.
● The tailgate is opened.
● When the ignition is switched on with a non-authorised key.
● When the vehicle battery is disconnected.
● When there is movement inside the vehicle (vehicles with interior moni-
toring).
● When the
vehicle is towed (vehicles with anti-tow system)
● When the vehicle is lifted (vehicles with anti-tow system).
● Transporting the vehicle on a ferry or by railroad (vehicles with an anti-
tow sy
stem or passenger compartment monitoring).
● Unhitch a trailer connected to the antitheft alarm ⇒ pag
e 233.
How to turn OFF the alarm
Unlock the vehicle with the unlocking button on the key or turn on the igni-
tion with a valid key. Note
● The alarm will be triggered once more when anybody enters the same
z one of
surveillance or any other zone. If, for example, after opening a door,
the tailgate is also opened.
● The antitheft alarm is not activ
ated when the vehicle is locked from with-
in using the central locking button .

80
Unlocking and locking
● Push the
OFF button. A yellow warning lamp will light up in the button
unti l
the vehicle is locked.
● Lock all doors and tailgate.
● Use the key to lock the vehicle. The interior monitor and / or anti-towing
alarm are sw
itched off until the next time the vehicle is locked.
To turn off the interior monitoring and anti-tow systems before unlocking
the vehicle, for example in the following situations:
● When leaving animals inside the vehicle ⇒ page 74.
● When the
vehicle must be loaded.
● When the vehicle is being transported, for example, by ferry.
● When the vehicle must be towed with the axle raised.
Risk of
false alarms
The interior monitoring system only operates correctly if the vehicle is com-
pletely closed. Observe legal requirements. The alarm may be accidentally
triggered in the following cases:
● When a window is completely or partially open.
● If the sunglasses storage compartment in the roof console is open.
● When the panorama sliding sunroof is completely or partially open.
● When suspended objects are hung from the interior mirror (air freshen-
er) or there are loo
se papers in the vehicle.
● If the separation net is fitted and moves (due to heating).
● Due to a vibrating mobile telephone inside the vehicle. Note
Upon activating the alarm, if any door or the tailgate is open, only the alarm
wi l
l be activated. The interior monitoring and anti-tow systems will only be
activated when the doors and tailgate are fully closed. Doors
Introduction Additional information and warnings:
●
Vehicle key set ⇒ page 71
● C
entral locking and locking system ⇒ page 74
● Emer
gency locking and unlocking ⇒ page 314 WARNING
If a door is not correctly closed, it could open unexpectedly when driving
and cau se seriou
s injuries.
● Always stop immediately and close the door.
● When closing, ensure that the door has closed correctly. A closed
door should be flu
sh with the corresponding parts of the bodywork.
● Open and close doors only when nobody is in the way of the door. WARNING
A door held open by its retainer could be blown closed by the wind or
clo se if
the vehicle is on a hill causing injury.
● When opening and closing doors, always use the door handle.
Warning indicator lights up Possible cause Solution
At least one vehicle door is
open or not c
orr
ectly shut.
Stop driving immediately!
Open the c orr
esponding door
and close it immediately.

84
Unlocking and locking WARNING
When the electric child safety function is activated, the sliding door can
be opened from the out s
ide only.
● Never leave children or disabled people alone in the vehicle if the
doors ar
e to be locked. Therefore, passengers will be locked inside the
vehicle. They could be trapped in the car in an emergency and will not be
able to get themselves to safety. Individuals locked in the vehicle can be
exposed to very high or very low temperatures.
● Depending on the time of the year, temperatures inside a locked and
closed
vehicle can be extremely high or extremely low resulting in seri-
ous injuries and illness or even death, particularly for young children.
Tailgate Introduction Additional information and warnings:
●
Central locking ⇒ page 74
● T
ransporting ⇒ page 13
● Emer
gency locking and unlocking ⇒ page 314WARNING
Careless and unsuitable locking, opening and closing of the tailgate can
cau se ac
cidents and serious injury.
● Open and close the tailgate only when nobody is in the way.
● Do not close the tailgate by pushing it down with your hand on the
rear w
indow. The rear window could break and cause injury. WARNING (Continued)
● Ensure the tailgate is locked after closing, otherwise, it may open un-
e xpect
edly while driving. A closed tailgate should be flush with the cor-
responding parts of the bodywork.
● Always keep the tailgate closed while driving to avoid toxic gases en-
tering the p
assenger compartment.
● Do not open the tailgate when there is a load carrier installed. Like-
wise, the t
ailgate cannot be opened when a load is attached to it, for ex-
ample bicycles. An open tailgate could close itself if there is an addition-
al weight on it. If necessary, press down on the tailgate and remove the
load.
● Close and lock both the tailgate and all the other doors when you are
not us
ing the vehicle. Ensure that nobody remains inside the vehicle.
● Never allow children to play inside or around the vehicle without su-
pervi
sion, especially if the tailgate is open. Children could enter the lug-
gage compartment, close the tailgate and become trapped. Depending
on the time of the year, temperatures inside a locked and closed vehicle
can be extremely high or extremely low resulting in serious injuries and
illness or even death, particularly for young children.
● Never leave children or disabled people alone in the vehicle. If the ve-
hicle k
ey or the central locking button is used, they may be locked in the
vehicle. CAUTION
Before opening the tailgate, ensure that there is sufficient free space to
open and clo se it, f
or example if you are towing a trailer or in a garage.

85
Unlocking and locking
Warning indicator lights up Possible cause Solution
The tailgate is open or not
corr
ectly
shut.
Stop driving immediately!
Open the t ai
lgate and close it
again. Several warning and control lamps should light up for a few seconds when
the ignition is
sw
itched. This signals that the lamp is working properly. They
will switch off after a few seconds.
A warning appears on the instrument panel if the tailgate is open or not
properly closed.
Depending on the vehicle equipment, a symbol may be displayed on the in-
strument panel screen instead of the warning lamp. The indication is also
visible when the ignition is switched off. The indication disappears around
15 seconds after the vehicle has been locked. WARNING
If the tailgate is not correctly closed, it could open unexpectedly when
drivin g and c
ause serious injuries.
● Always stop immediately and close the tailgate.
● Ensure that the tailgate has been locked into place by the element on
the lock c
arrier when you close it. Opening the tailgate Fig. 53 Detailed view of
the centr
e c
onsole: but-
ton for unlocking the tail-
gate. Fig. 54 Opening the tail-
gat
e fr
om the exterior
Before opening the tailgate, always remove any load on its luggage rack
⇒ .
Safety First Operating instructions Practical tips Technical Data

86
Unlocking and locking
Opening with the ignition key
Pre s
s the button on the vehicle key until the tailgate opens automatical-
ly.
T o open u
sing the centre console control
Press the button on the centre console ⇒ fig. 53. The t
ai
lgate will be au-
tomatically opened.
The button is still operative when the ignition is switched off.
Opening the tailgate with the button
● Unlock the vehicle or open a door.
● Raise the tailgate using the button ⇒ fig. 54 (arr
ow).WARNING
Unsuitable or careless unlocking and opening of the tailgate could cause
serious injurie
s.
● If there is a loaded luggage carrier on the tailgate, it could be un-
locked or open b
ut not recognised as such. An unlocked or open tailgate
could open unexpectedly while driving. Note
At outside temperatures of less than 0°C (+32°F), the pressurised gas struts
cannot alw
ays automatically lift the tailgate. In this case, open the tailgate
manually. Closing the tailgate
Fig. 55 Tailgate open:
hand grip
.
C
losing the tailgate
● Grab the handgrip inside the tailgate ⇒ fig. 55 (arrow).
● P
ush the tailgate downwards until it locks into place in the lock.
● Ensure that it is correctly closed by pulling on it firmly.
Lock
ing the tailgate
If you unlock the vehicle without opening any doors or the tailgate, it will
lock again automatically after 30 seconds. This function prevents the vehi-
cle from remaining unlocked if the unlocking button is pressed by mistake.
Locking is only possible when the tailgate is correctly and fully closed.
● The tailgate is also locked by a central locking.
● If the vehicle tailgate is locked or unlocked using the button, when it
is c
losed once more it will lock automatically.
● A closed but not locked tailgate will lock automatically at a speed above
about 9 km/h ( 7 mph).

87
Unlocking and locking WARNING
Unsuitable or careless closing and locking of the tailgate could cause se-
rious injurie
s.
● Never allow children to play inside or around the vehicle without su-
pervi
sion, especially if the tailgate is open. Children could enter the lug-
gage compartment, close the tailgate and become trapped. A locked ve-
hicle can be subjected to extremely high and low temperatures, depend-
ing on the time of year, thus causing serious injuries/illness and even
death. Note
Before closing the tailgate, make sure that the key has not been left inside
the boot.
Openin g the t
ailgate electronically Fig. 56 Button with tail-
gat
e open. Openin
g the tailgate
● Press and hold the button on the vehicle key until the tailgate opens
autom atic
ally.
● ALTERNATIVELY: Pres
s and hold the button on the centre console for
appr o
ximately 1 second ⇒ fig. 53.
● ALTERNATIVELY: Pres
s the ⇒ fig. 54 tailgate button (arrow).
In case of difficulty or obstruction, automatic opening of the tailgate is inter-
rupted.
Electronically opening the tailgate does not work when a trailer is electrical-
ly connected and hitched to a factory fitted trailer hitch ⇒ page 233.
The tailgate can be opened manually by applying more force.
Closing the tailgate
● Press and hold the button on the vehicle key for approximately 1
second.
● ALTERNA
TIVELY: Pres
s and hold the button on the centre console for
appr o
ximately 1 second ⇒ fig. 53.
● ALTERNATIVELY: Pres
s the ⇒ fig. 54 tailgate button (arrow).
● Press the button on the open tailgate ⇒
fig. 56
⇒ .
● Manually push the tailgate down to close it.
The tai l
gate will move down to the closed position to close and lock itself
automatically using the power-close feature ⇒ .
In ca se of
difficulty or obstruction, automatic closing of the tailgate is inter-
rupted and it will open slightly.
Check why the tailgate could not close.
Attempt to close it once more. Safety First Operating instructions Practical tips Technical Data