NOISE, VIBRATION AND HARSHNESS (NVH) TROUBLESHOOTINGRSU-5
< SERVICE INFORMATION >
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NOISE, VIBRATION AND HARSHN ESS (NVH) TROUBLESHOOTING
NVH Troubleshooting ChartINFOID:0000000005931083
Use chart below to help you find the cause of the symptom. If necessary, repair or replace these parts.
×: ApplicableReference page
RSU-8RSU-9RSU-9RSU-9RSU-11RSU-8RSU-6
RSU-5, "
NVH Troubleshooting Chart
"
WT-5, "
NVH Troubleshooting Chart
"
WT-5, "
NVH Troubleshooting Chart
"
BR-5, "
NVH Troubleshooting Chart
"
PS-5, "
NVH Troubleshooting Chart
"
Possible cause and SUSPECTED PARTS
Improper installation, looseness
Shock absorber deformation, damage or deflection
Bushing or mounting deterioration
Parts interference
Spring fatigue
Suspension looseness
Incorrect wheel alignment
REAR AXLE
TIRES
ROAD WHEEL
BRAKES
STEERING
Symptom
Noise
×××××× ×××××
Shake ×××× × ×××××
Vibration ××××× ×× ×
Shimmy ×××× ××××××
Shudder ××× ×××××
Poor quality ride or handling ××××× ××××
Revision: May 2010 2011 Versa
RSU-6
< SERVICE INFORMATION >
REAR SUSPENSION ASSEMBLY
REAR SUSPENSION ASSEMBLY
On-Vehicle Inspection and ServiceINFOID:0000000005931084
Make sure the mounting conditions (looseness, backlash) of each component and component conditions
(wear, damage) are within specifications.
SHOCK ABSORBER INSPECTION
Check shock absorber for oil leakage, damage and replace it if necessary.
Wheel AlignmentInspectionINFOID:0000000005931085
DESCRIPTION
Measure wheel alignment under unladen conditions.
NOTE:
“Unladen conditions” means that fuel, engine coolant, and lubricant are full. Spare tire, jack, hand tools and
mats are in designated positions.
PRELIMINARY
Check the following:
1. Tires for improper air pressure and wear.
2. Road wheels for runout. Refer to WT-6
.
3. Wheel bearing axial end play. Refer to RAX-6, "
On-Vehicle Inspection and Service" .
4. Shock absorber operation.
5. Each mounting part of suspension for looseness and deformation.
6. Rear suspension beam for cracks, deformation, and other damage.
7. Vehicle height (posture).
GENERAL INFORMATION AND RECOMMENDATIONS
1. A Four-Wheel Thrust Alignment should be performed. • This type of alignment is recommended for any NISSAN vehicle.
• The four-wheel “thrust” process helps ensure that the vehicle is properly aligned and the steering wheel
is centered.
• The alignment machine itself should be ca pable of accepting any NISSAN vehicle.
• The alignment machine should be checked to ensure that it is level.
2. Make sure the alignment machine is properly calibrated. • Your alignment machine should be regularly calibrated in order to give correct information.
• Check with the manufacturer of your specific al ignment machine for their recommended Service/Cali-
bration Schedule.
THE ALIGNMENT PROCESS
IMPORTANT: Use only the alignment specifications listed in this Service Manual. Refer to RSU-13, "Wheel
Alignment (Unladen*)" .
1. When displaying the alignment settings, many alignment machines use “indicators”: (Green/red, plus or minus, Go/No Go). Do NOT use these indicators.
• The alignment specifications programmed into your alignment machine that operate these indicators may not be correct.
• This may result in an ERROR.
2. Some newer alignment machines are equipped with an optional “Rolling Compensation” method to “com- pensate” the sensors (alignment targets or head units). Do NOT use this “Rolling Compensation”
method.
• Use the “Jacking Compensation” method. After inst alling the alignment targets or head units, raise the
vehicle and rotate the wheels 1/2 turn both ways.
• See Instructions in the alignment machine you are using for more information.
CAMBER INSPECTION
Revision: May 2010 2011 Versa
SRS-2
< PRECAUTION >
PRECAUTIONS
PRECAUTION
PRECAUTIONS
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"
INFOID:0000000006211104
The Supplemental Restraint System such as “A IR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and w hether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the SRS and SB section of this Service Man-
ual.
WARNING:
• To avoid rendering the SRS inopera tive, which could increase the risk of personal injury or death in
the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.
• Improper maintenance, including in correct removal and installation of the SRS, can lead to personal
injury caused by unintent ional activation of the system. For re moval of Spiral Cable and Air Bag
Module, see the SRS section.
• Do not use electrical test equipmen t on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harn esses can be identified by yellow and/or orange harnesses or har-
ness connectors.
PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS
WARNING:
• When working near the Airbag Diagnosis Sensor Unit or other Airbag System sensors with the Igni-
tion ON or engine running, DO NOT use air or electri c power tools or strike near the sensor(s) with a
hammer. Heavy vibration could activate the sensor( s) and deploy the air bag(s), possibly causing
serious injury.
• When using air or electric power tools or hammers , always switch the Ignition OFF, disconnect the
battery, and wait at least 3 minu tes before performing any service.
Precaution for SRS "AIR BAG" and "S EAT BELT PRE-TENSIONER" Service
INFOID:0000000006211105
• Do not use electrical test equipment to check SRS ci rcuits unless instructed to in this Service Manual.
• Before servicing the SRS, turn ignition switch OFF, disconnect both battery cables and wait at least 3 min- utes.
For approximately 3 minutes after the cables are removed, it is still possible for the air bag and seat belt pre-
tensioner to deploy. Therefore, do not work on any SR S connectors or wires until at least 3 minutes have
passed.
• The air bag diagnosis sensor unit must always be installed with the arrow mark “ ⇐” pointing toward the front
of the vehicle for proper operation. Also check air bag diagnosis sensor unit for cracks, deformities or rust
before installation and replace as required.
• The spiral cable must be aligned with the neutral position since its rotations are limited. Do not attempt to
turn steering wheel or column after removal of steering gear.
• Handle air bag module carefully. Always place driver and front passenger air bag modules with the pad side facing upward and seat mounted front side air bag module standing with the stud bolt side facing down.
• Conduct self-diagnosis to check entire SRS for proper function after replacing any components.
• After air bag inflates, the front instrument panel assembly should be replaced if damaged.
• Do not reuse center pillar upper garnish if removed.
Precaution Necessary for Steering W heel Rotation After Battery Disconnect
INFOID:0000000006211106
NOTE:
• This Procedure is applied only to models with Intelligent Key system and NATS (NISSAN ANTI-THEFT SYS-
TEM).
• Remove and install all control units after disconnecting both battery cables with the ignition knob in the
″LOCK ″ position.
Revision: May 2010 2011 Versa
PRECAUTIONSSRS-3
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• Always use CONSULT-III to perform self-diagnosis as a part of each function inspection after finishing work.
If DTC is detected, perform trouble diagnosis according to self-diagnostic results.
For models equipped with the Intelligent Key system and NATS , an electrically controlled steering lock mech-
anism is adopted on the key cylinder.
For this reason, if the battery is disconnected or if the battery is discharged, the steering wheel will lock and
steering wheel rotation will become impossible.
If steering wheel rotation is required when battery power is interrupted, follow the procedure below before
starting the repair operation.
OPERATION PROCEDURE
1. Connect both battery cables. NOTE:
Supply power using jumper cables if battery is discharged.
2. Use the Intelligent Key or mechanical key to turn the ignition switch to the ″ACC ″ position. At this time, the
steering lock will be released.
3. Disconnect both battery cables. The steering lock will remain released and the steering wheel can be
rotated.
4. Perform the necessary repair operation.
5. When the repair work is completed, return the ignition switch to the ″LOCK ″ position before connecting
the battery cables. (At this time, the steering lock mechanism will engage.)
6. Perform a self-diagnosis check of al l control units using CONSULT-III.
Occupant Classification System PrecautionINFOID:0000000006211107
Replace control unit and passenger front seat cushion as an assembly.
Revision: May 2010 2011 Versa
SRS-34
< ON-VEHICLE REPAIR >
DRIVER AIR BAG MODULE
ON-VEHICLE REPAIR
DRIVER AIR BAG MODULE
Removal and InstallationINFOID:0000000005931211
REMOVAL
WARNING:
• When servicing the SRS, do not work from directly in front of air bag module.
• Always place air bag module with pad side facing upward.
CAUTION:
• Before servicing the SRS, turn ignition switch OFF, discon-
nect both battery terminals, then wait at least three minutes.
• Do not attempt to repair or replace damaged direct-connect
SRS component connectors. If a driver air bag direct-connect
harness connector is damaged, the spiral cable must be
replaced.
• Do not insert any foreign object s (screwdriver, etc.) into air
bag module or harness connectors.
• Do not disassemble air bag module.
• Do not expose the air bag module to temperatures exceeding
90° C (194° F).
• Replace the air bag module if it has been dropped or sus-
tained an impact.
• Do not allow oil, grease or water to come in contact with the
air bag module.
1. Place the steering wheel in the straight ahead position.
2. Disconnect the negative and positive battery termi nals, then wait at least three minutes.
3. Remove the covers RH/LH.
AWHIA0238ZZ
1. Driver air bag module 2. Steering wheel 3. Cover
Pawl
PHIA0291E
WHIA0321E
Revision: May 2010 2011 Versa
DRIVER AIR BAG MODULESRS-35
< ON-VEHICLE REPAIR >
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4. Release the driver air bag module retaining clips RH/LH. • Insert suitable 4mm - 6mm blunt tool (A) through LH accesshole on back side of steering wheel (1) and contact retaining
clip.
CAUTION:
Do not use sharp edged objects such as screwdrivers to
release driver air bag module from steering wheel, SRS
components may be unintentionally damaged.
• Press tool inward with sufficient force on retaining clip (1) to release LH pawl of driver air bag module from steering wheel.
• Repeat for RH pawl of driver air bag module from steering wheel.
• Tilt top edge away from steeri ng wheel, then lift upward releas-
ing lower pawl of driver air bag module from steering wheel.
5. Disconnect driver air bag module connectors (1) and horn con- nector (2).
• For removal/installation of the direct-connect SRS connectors,refer to SRS-7, "
Direct-connect SRS Component Connectors".
INSTALLATION
Installation is in the reverse order of removal.
• For removal/installation of the direct-connect SRS connectors, refer to SRS-7, "
Direct-connect SRS Compo-
nent Connectors".
• If driver air bag module is being replaced due to deploym ent, spiral cable must also be replaced. Refer to
SRS-37
.
• After the work is completed, perform self-diagnosis to check that no malfunction is detected. Refer to SRS-
19, "SRS Operation Check".
CAUTION:
LHIA0109E
LHIA0110E
LHIA0111E
PHIA0953J
Revision: May 2010 2011 Versa
SPIRAL CABLESRS-37
< ON-VEHICLE REPAIR >
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SPIRAL CABLE
Removal and InstallationINFOID:0000000005931212
REMOVAL
WARNING:
When servicing the SRS, do not work from directly in front of air bag module.
CAUTION:
• Before servicing the SRS, turn ignition switch OFF, disconnect both battery terminals and wait at
least three minutes.
• Do not tap or bump the steering wheel.
• Do not disassemble the spiral cable.
• Do not allow oil, grease or water to co me in contact with the spiral cable.
• Replace the spiral cable if it has b een dropped or sustained an impact.
• With the steering linkage disconn ected, the spiral cable may snap by turning the steering wheel
beyond the limited number of turns. The spiral cable can be turned counterclockwise about 2.5 turns
from the neutral position.
1. Set the front wheels to the straight-ahead/neutral position.
2. Disconnect the negative and positive battery term inals, then wait at least three minutes.
3. Remove the steering wheel. Refer to PS-7, "
Removal and Installation".
4. Remove the column cover upper and lower.
5. Disconnect wiper and washer switch connector (1). Then while pressing tabs (2), pull wiper and washer switch away from spiral
cable to remove.
AWHIA0239ZZ
1. Nut, refer to PS-7, "Removal and In-
stallation"
2. Steering wheel 3. Lighting and turn signal switch
4. Spiral cable 5. Driver air bag module connectors 6. Wiper and washer switch
7. Column cover lower 8. Steering lock escutcheon 9. Steering column assembly
10. Column cover upper Pawl
WHIA0315E
Revision: May 2010 2011 Versa
SRS-48
< ON-VEHICLE REPAIR >
COLLISION DIAGNOSIS
COLLISION DIAGNOSIS
For Frontal CollisionINFOID:0000000005931221
FOR FRONTAL COLLISION: When SRS is activated in a collision
CAUTION:
Due to varying models and option levels, not all parts listed in the chart below apply to all vehicles.
WORK PROCEDURE
1. Before performing any of the following steps, ensure that all vehicle body and structural repairs have been
completed.
2. Replace the diagnosis sensor unit.
3. Remove the front air bag modules, crash zone sens or assembly, bracket and seat belt pre-tensioner
assemblies.
4. Check the SRS components using the table below: Replace any SRS components showing visible signs of damage. (dents, cracks and deformation, etc.)
5. Install new front air bag modules, crash zone sens or assembly, bracket and seat belt pre-tensioner
assemblies.
6. Perform self-diagnosis using CONSULT-III or air bag warning lamp. Refer to SRS-18, "
Self-Diagnosis
Function (Without CONSULT-III)" for details.
Ensure entire SRS operates properly.
7. After the work is completed, perform self-diagnosis to check that no malfunction is detected. Refer to SRS-19, "
SRS Operation Check".
SRS INSPECTION (FOR FRONTAL COLLISION)
Part Inspection
Driver air bag module If the driver air bag has deployed:
REPLACE
Install with new fasteners.
Front passenger air bag module
(if equipped) If the front passenger air bag has deployed:
REPLACE
Install with new fasteners.
Crash zone sensor If any of the front air bags or seat belt pre-tensioners* have been activated:
REPLACE the crash zone sensor and bracket with new fasteners.
*: Confirm seat belt pre-tensioner activation using CONSULT-III only.
Seat belt pre-tensioner assem-
blies
(All applicable locations: buckle,
retractor, lap outer) If either the driver or passenger seat belt pre-tensioner* has been activated:
REPLACE all seat belt pre-tensioner assemblies with new fasteners.
*: Confirm seat belt pre-tensioner activation using CONSULT-III only.
Diagnosis sensor unit If any of the SRS components have been activated:
REPLACE the diagnosis sensor unit.
Install with new fasteners.
Steering wheel 1. Visually check steering wheel for deformities.
2. Check harness (built into steering wheel) and connectors for damage, and terminals for de- formities.
3. Install driver air bag module into the steering wheel to check fit and alignment with the wheel.
4. Check steering wheel for excessive free play.
5. If no damage is found, reinstall.
6. If damaged—REPLACE.
Spiral cable If the driver front air bag has deployed:
REPLACE the spiral cable.
Occupant classification system
(Passenger seat) 1. Remove passenger seat assembly.
2. Check control unit case for dents, cracks of deformities.
3. Check connectors and pressure sensor tube for damage, and terminals for deformities.
4. Check seat frame and cushion pan for dents or deformities.
5. If no damage is found, reinstall seat with new fasteners.
6. If damaged — REPLACE seat cushion assembly with new fasteners.
Revision: May 2010
2011 Versa