2011 MERCEDES-BENZ SPRINTER ESP

Display messages Possible causes/consequences and
0050 SolutionsESP
Unavailable
ESP
®
has been deactivated due to undervoltage. This also
deactivates cruise control.
The battery might not be charging.
The vehicle's stability is no longer automatically regulated at an
early stage. Engine power output may be reduced.
X Drive on carefully.
X Visit a qualified specialist workshop as soon as possible. Tire pres.
Adj. pres. The pressure in one or more tires is too low or there is a significant
difference between tire pressures on individual wheels.
X
Check the tire pressure at the next opportunity and correct it if
necessary ( Y page 281). Tire pres.
monitor
inoperative The tire pressure monitor has malfunctioned.
X
Have the tire pressure monitor and the wheels checked at a
qualified specialist workshop. Tire press.
monitor currently
unavail. The tire pressure monitor function is temporarily unavailable due
to radio interference or undervoltage.
X
As soon as the causes have been remedied, the tire pressure
monitor activates itself automatically. Tire press.
monitor
inoperative No
wheel sensors The tire pressure monitor is not receiving signals from one or more
wheels because:
R
a wheel has
been replaced with the spare wheel without wheel
electronics.
R the maximum temperature on one of the wheel electronics units
has been exceeded.
R the wheel electronics are malfunctioning.
X Have wheels with suitable wheel electronics units installed at a
qualified specialist workshop. Cruise control
Visit workshop Cruise control has been deactivated due to a malfunction.
X
Have cruise control checked at a qualified specialist workshop. SRS
Restraint system
Visit workshop
G
Warning!
The restraint systems have malfunctioned. The air bags or belt
tensioners could be triggered unintentionally or might not be
triggered at all in the event of an accident.
X Drive on carefully.
X Visit a qualified specialist workshop as soon as possible. Troubleshooting
203
Practical advice Z

Problem Possible causes/consequences and
0050 SolutionsThe engine does not
start.
The starter motor can
be heard. There is air in the fuel system.
X
Turn the key back to position 0 in the ignition lock before
attempting to start the engine again.
X Start the engine again.
Please bear in
mind that lengthy and frequent starting attempts
will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor can
be heard. The reserve
fuel warning lamp is lit
and the
fuel

gauge is at
0. The fuel tank has been run dry.
X
Refuel the vehicle.
X Bleed the fuel system . The engine does not
start.
The starter motor
cannot be heard.
The
00BB yellow engine
diagnostic lamp and
the yellow DEF
indicator lamp 00E48
lights up. The exhaust gas aftertreatment is faulty, an emission-relevant
malfunction has occurred or the DEF reserve has been used up.
The engine management prevents the engine from starting.
This malfunction or malfunction can damage the exhaust gas
aftertreatment.
X
Observe the messages in the display:
R
on vehicles without steering-wheel buttons (Y page 199)
R on vehicles with steering-wheel buttons (Y page 202) and
(Y page 204). The engine does not
start.
The starter motor
cannot be heard. The battery isolating switch is switched off.
X
Switch on the power supply ( Y page 88).The engine does not
start.
The starter motor
cannot be heard. The on-board voltage is too low (the battery is too weak or
discharged).
X
Jump-start the vehicle (Y page 247).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. 8
Only vehicles without steering-wheel buttons. Troubleshooting
213
Practical advice Z

Engine
Draining the fuel filter
If the 00BA
indicator lamp lights up, you must
drain the fuel filter.
! When the 00BA indicator lamp lights up,
drain the fuel filter with water separator
immediately. Otherwise, the engine may be
damaged.
0040Environmental note
When handling, storing and disposing of
diesel and diesel mixtures, please observe
the relevant regulations.
To this end, have the fuel filter with water
separator drained at a qualified specialist
workshop which
has

the necessary specialist
knowledge and tools to carry out the work
required, e.g. an authorized Sprinter Dealer.
The fuel filter with water separator is in the
engine compartment. X
Apply the parking brake and move the
automatic
transmission selector

lever to P.
X Switch off the diesel engine and open the
hood ( Y page 168).
X Place a suitable receptacle under drain
hose 0046.
X Turn the key to position 2 in the ignition
lock.
X Open drain plug 0047
immediately until
liquid
flows out of drain hose 0046. Make sure that the liquid flows into the receptacle under
drain hose
0046.
X Screw in drain plug 0047 as soon as
approximately 0.2 US qt (0.2 l) of liquid have been collected.
i The electric fuel pump stops the flow of
liquid automatically after 30 seconds.
X After draining, turn the key back to
position

0 in the ignition lock.
X Dispose of the liquid in an environmentally
responsible manner.
0040Environmental note
Have the drained liquid disposed of at a
qualified specialist workshop, e.g. an
authorized Sprinter Dealer.
X Drain the fuel filter again if the 00BA
indicator lamp remains lit.
! If the
00BA

indicator lamp remains lit even
after draining for the second time, have the
cause checked immediately at a qualified
specialist workshop, e.g. at an authorized
Sprinter Dealer. Bleeding the fuel system
Wheels and tires
General notes
The vehicle is equipped either with a spare
wheel or with

Premium tire sealant. The spare
wheel is under the rear of the vehicle
(Y page 185). The Premium tire sealant is
located in the stowage compartment in the
right-hand door sill ( Y page 184). G
Warning
Defective or worn tires, and underinflated or
overinflated tires, can cause significant
changes in the

vehicle's handling and braking
characteristics. There is an increased risk of
an accident. Wheels and tires
221
Practical advice
Z

i
If the valve
insert is damaged or lost when
it is unscrewed, you can use the valve insert
of the tire sealant bottle after you have
used the tire sealant.
X Unscrew the valve insert from the valve of
the tire sealant bottle using the valve
extractor.
! Do not run
the electric air pump for longer
than 20 minutes without a break; otherwise
it may overheat.
The air pump can be used again once it has
cooled down.
X Push angled connecting piece 0047 located
on tire inflation

compressor hose 008A as far
as it will go onto valve 0072 and fix it in place.
X Push I on tire inflation compressor
switch 0046 and inflate the tire to the
recommended tire pressure ( Y page 281).
X Then, press 0 on tire inflation compressor
switch 0046.
The tire inflation compressor is
deactivated.
i The tire sealant is water-soluble. If tire
sealant escapes,
you

can wash it away with
water.
X Screw the valve cap onto tire valve 0072.
After filling with tire sealant, ( Y page 228).
After filling with tire sealant X
Turn the pressure release screw on
pressure gauge 0086 counter-clockwise and
bleed the system.
X Turn the key to position 0 in the ignition
lock.
X Pull the tire inflation compressor connector
out of the 12 V socket.
X Stow the tire inflation compressor, tire
sealant bottle 006F with the valve core
extractor and/or valve tool, the warning triangle and hazard warning lights inside
the vehicle.
X Remove angled connecting piece 0047 from
valve 006E of tire sealant filler bottle 006F and
screw the valve cap onto the valve. G
Warning
You must not exceed a maximum speed of
50 mph (80 km/h) .
The "max.

50 mph" (80 km/h) sticker must be
affixed within the driver's field of vision.
The vehicle's handling characteristics may be
affected.
X Pull away immediately.
This enables the tire sealant to distribute
inside the tire and create a more effective
seal.
X Stop after driving for about three minutes
and check the tire pressure using the tire
inflation compressor, for example.
i You must connect the angled connecting
piece on hose 008A of the tire inflation
compressor directly to

the tire valve on the
tire.
X Correct the tire pressure accordingly if it
does not correspond to the recommended
tire pressure ( Y page 281).
X To increase the tire pressure: switch on
the tire inflation compressor.
X To reduce the tire pressure: open the
pressure release screw on pressure
gauge 0086.
X Drive to the nearest workshop and have the
tire repaired or replaced.
X Clean the valve core extractor with clean
water.
X Have tire sealant bottle 006F replaced as
soon as possible at a qualified specialist
workshop, e.g. an authorized Sprinter
Dealer.228
Wheels and tires
Practical advice

X
Push the edge of the hub cap with both
hands against the wheel until it clicks into
place.
! With a hub
cap for the middle of the wheel,
make sure that the clamping lugs of the
cover are positioned over the wheel bolts.
X Hit the middle of the hub cap to engage it
on the wheel.
X Push the piston on the hydraulic jack in
again and close the pressure release
screw.
X Secure the faulty wheel in the spare wheel
bracket (Y page 185).
X Stow the jack and the vehicle tool kit.
X Check the tire pressure and correct if
necessary ( Y page 280).
X Retighten the wheel bolts or wheel nuts to
the specified tightening torque after the
vehicle has been driven for 30 miles
(50 km). Retightening wheel nuts/wheel bolts
G
Warning
After changing a wheel, for safety reasons you
must:
R have the tightening torque checked. For
wheel bolts, the tightening torque is
177 lb-ft (240 Nm) (steel wheel)/ 133 lb-ft
(180

Nm) (alloy wheel). For wheel nuts, the
tightening torque is 133 lb-ft (180 Nm). The
wheels could otherwise work loose.
R check the tire pressure and correct it if
necessary.
R have the wheel bolts/wheel nuts
retightened after driving a distance of 30
miles (50 km). The tightening torque for
wheel bolts is 177 lb-ft (240 Nm)(steel
wheel)/133 lb-ft (180 Nm) (alloy wheel).
The tightening torque for wheel nuts is
133 lb-ft (180 Nm).
R if using new or painted rims, have the wheel
bolts and wheel nuts retightened at the specified tightening torque after the vehicle
has been driven for approximately 600 to
3000 miles (1000 to
5000 km)

.
R have the direction of rotation corrected, if
reversed, as soon as possible at a qualified
specialist workshop, e.g. an authorized
Sprinter Dealer. The vehicle handling
characteristics could otherwise be
affected.
Otherwise, the operating reliability and road
safety of the vehicle could be jeopardized.
This could cause you to lose control of your
vehicle, resulting in an accident and injuring
yourself or others. Electrical system
Notes on changing bulbs
The bulbs and lamps are an essential
component of vehicle

safety. Therefore, make
sure that each bulb is always working. G
Warning
Bulbs and lamps can become very hot. For
this reason, allow them to cool down before
changing them. Otherwise, you could burn
yourself when you touch them.
Keep bulbs out of the reach of children.
Otherwise, they could, for example, damage
the bulbs and injure themselves.
Never use a bulb which has been dropped.
Such a bulb may explode and injure you.
Halogen bulbs are pressurized and could
explode when you change them, especially if
they are very hot. You should therefore wear
eye protection and gloves when you are
changing them. G
Warning
Xenon bulbs are under high voltage. You could
get an electric

shock and be seriously or even
fatally injured if you touch the electric
contacts on Xenon bulbs. Therefore, do not
remove the cover on Xenon bulbs. Electrical system
233
Practical advice
Z

X
Insert new bulb 0047.
X Align and engage lamp housing 0046 on the
right-hand side.
! Have the bulbs for the overhead control
panel interior lights changed at a qualified
specialist workshop which has the
necessary specialist knowledge and tools
to carry out the work required. We
recommend an authorized Sprinter Dealer
for this purpose.
You could
otherwise
damage the overhead
control panel.
Rear interior lights K 15 W Interior light with switch
Interior light without switch
X
Switch off the lights.
X Press in the latching spring of lamp
housing 0046 with a

suitable implement, e.g.
a screwdriver.
X Pry off lamp housing 0046.
X For interior lights without a switch, fold
back protective cover 008A. X
Pull bulb 0047 out of the bulb holder.
X Insert new bulb 0047.
X For interior lights without a switch, fold
back protective cover 008A.
X Align lamp housing 0046 on the
left-hand side
and engage.
Rear interior lights W 5 W X
Switch off the lights.
X Undo screws 0046
and remove
the lamp lens.
X Push bulb 0047 into the bulb holder and
remove by turning counter-clockwise.
X Push new bulb 0047 into the bulb holder and
screw in by turning clockwise.
X Position the lamp lens and tighten
screws 0046 again. Fuses
i Blown fuses must be replaced with fuses
of the same rating (which can be
recognized by the

color and amperage) and
which have the amperage specified in the
fuse allocation chart. An authorized
Sprinter Dealer will be happy to advise you. G
Warning!
Only use fuses approved for Sprinter with the
fuse rating specified for the respective Electrical system
239
Practical advice
Z

recycled in an environmentally
responsible manner.
Dispose of old batteries in an
environmentally responsible
manner. Take discharged batteries
to a qualified specialist workshop,
e.g. an authorized Sprinter Dealer,
or to a special collection point for
old batteries.
Key with remote control
You need two CR 2025 3 V cell batteries.
When changing the batteries, do not press
any of the buttons on the remote control. 0046
Battery cover
0047 Key release button
X Press key release button 0047.
The key folds out.
X Remove battery cover 0046 in
the direction of
the arrow. X
Remove old batteries from the battery tray. i
When inserting the batteries, make sure
that they are clean and lint-free.
X Insert the new batteries with the positive
terminal facing upwards. Use a lint-free
cloth to do so.
X Position battery cover 0046 and press down
until it engages noticeably.
X Check the function of all the remote control
buttons on the vehicle. Automatic transmission
In the event

of a malfunction, it is possible to
manually release the selector lever from the
lock in parking position P, e.g. to have the
vehicle towed away. X
Remove cover 0046. X
Slide implement 0047 as far as it will go into
the opening.
X Push the implement in and simultaneously
move the selector lever out of position P.246
Automatic transmission
Practical advice

down, e.g. with the aid of another person or
by tying the propeller shaft up.
X Always remove the propeller shafts leading
to the driven axles.
! Always use new bolts when installing the
propeller shafts.
With front axle damage
X Turn the key to position 1 in the ignition
lock.
X Raise the front axle. G
Warning
A propeller shaft could fall off as it is being
removed and injure

you. Secure the propeller
shaft before removal to prevent it from falling
down, e.g. with the aid of another person or
by tying the propeller shaft up.
! The ignition must be switched off if the
vehicle is being towed with the front or rear
axle raised. Otherwise, ESP ®
may intervene
and damage the brake system.
With rear axle damage
X Turn the key to position 1 in the ignition
lock.
X Raise the rear axle.
Malfunction in the electrical system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to
position N, you must provide power to the
vehicle's electrical system in the same way
as jump-starting ( Y page 247).
Have the vehicle

transported on a transporter
or trailer.
Transporting the vehicle The towing
eye can be used to pull the vehicle
onto a special transporter or trailer for
transportation.
! Only lash the

vehicle down by the wheels
or rims, not by vehicle parts such as axle or steering components. There is otherwise a
risk of damage to the vehicle.
X Move the selector lever of the automatic
transmission to position N.250
Jump starting, tow-starting and towing away
Practical advice