2011 MERCEDES-BENZ SPRINTER ESP

Resuming the stored speed
G
Warning
Only select a stored speed if you know what
that speed is
and whether it is suitable for the
current driving and traffic situation. You can
otherwise endanger yourself and others by
unintentionally triggering sudden
acceleration or braking.
X Briefly pull the cruise control lever in the
direction of arrow 0047.
X Release the accelerator pedal.
Cruise control is

activated and resumes the
vehicle's speed to the last speed stored.
i When you first move the cruise control
lever in the direction of arrow 0047 after
starting the engine, cruise control is
activated and the current road speed is
stored.
Setting the speed G
Warning
The rate at which you increase the speed in
increments of 1 mph (1 km/h) may be faster
than your vehicle is able to accelerate. Your
vehicle may

then continue to accelerate up to
the newly set speed even after you have
released the cruise control lever.
Only increase the speed as the prevailing
conditions permit. Sudden acceleration could
otherwise endanger you and others.
X Briefly push the cruise control lever
upwards 0046 to increase the speed or
downwards 008A to reduce the speed.
The last speed stored is increased/
reduced in increments of 1 mph
(1 km/h

).
or
X Press and hold the cruise control lever
up 0046 or down 008A until the desired speed
has been reached.
X Release the cruise control lever.
The current speed is stored. i
Cruise control is not deactivated if you
depress the accelerator pedal. If you
accelerate briefly, e.g. to overtake, and
then ease off the accelerator pedal again,
cruise control adjusts the vehicle's speed
to the last speed stored.
Deactivating cruise control There are various ways to deactivate cruise
control:
X
Briefly push the cruise control lever
forwards 0088.
or
X Apply the brakes.
The last speed set remains stored.
i The last speed set is deleted when you
switch off the engine.
i Cruise control is deactivated
automatically when:
R you apply the brakes.
R you apply the parking brake and the
0066 indicator lamp in the instrument
cluster lights up.
R you are driving slower than 20 mph
(30 km/h).
R ESP ®
or ASR intervenes.
R you shift the automatic transmission to
neutral position N while the vehicle is in
motion.
R there is a malfunction in the ESP ®
, ASR
or ABS system. PARKTRONIC
General notes G
Warning
PARKTRONIC is only an aid and may not
detect all obstacles. It is not a substitute for
attentive driving.
You are always responsible for safety and
must continue to pay attention to your Driving systems
119
Controls
Z

Roll-back warning
PARKTRONIC automatically monitors the
area behind the vehicle if the vehicle begins
to roll backwards without reverse gear
engaged, e.g. after stopping on an uphill
gradient.
If PARKTRONIC recognizes an obstacle at a
distance of at most 31 in (80 cm), all the
segments in the warning display light up. A
continuous warning tone also sounds as the
vehicle approaches the obstacle and for a
further two seconds after the vehicle has
come to a halt.
Activating/deactivating PARKTRONIC You can activate/deactivate PARKTRONIC
manually.
X
Press button 0046.
If PARKTRONIC is deactivated, the
indicator lamp in the switch lights up.
Towing a trailer If your vehicle is equipped with the electric
wiring required for towing a trailer and you
attach a trailer, PARKTRONIC is deactivated
for the rear area as soon as you have
established an
electrical
connection between
your vehicle and the trailer. If you use an
adapter for the socket, remove it from the
socket after detaching the trailer. Otherwise,
PARKTRONIC remains deactivated for the
rear area.
If the trailer coupling is detachable, remove it
when it is no longer required. PARKTRONIC measures the minimum detection range to an
obstacle from the bumper, not the ball
coupling.
Rear view camera
The rear view camera is a visual parking aid.
It shows you

the area behind the vehicle on a
separate monitor on the center console.
The rear view camera is activated when you
engage reverse gear.
The camera is in the middle of the roof above
the high-mounted brake lamp ( Y page 163). 0046
Monitor for rear view camera G
Warning
The rear-view camera is only a driving aid and
may display obstacles as foreshortened,
incorrectly or not

at all. It cannot replace your
attentiveness.
The rear-view camera cannot display all
objects located very near and/or under the
rear bumper. It does not warn you of a
collision, persons or objects.
You are responsible for safety at all times and
must continue to pay attention to your
immediate surroundings during parking and
maneuvering. This applies not only to the area
behind, but also to the area in front of and
beside your vehicle.
You may otherwise not recognize people or
objects, if any, and by driving onwards, injure
people or damage objects and the vehicle. We
recommend also using PARKTRONIC at all
times during parking. 122
Driving systems
Controls

A navigation system does not supply
information on the load-bearing capacity of
bridges or the overhead clearance of
underpasses.
The driver remains responsible for the safety
of the vehicle at all times.
Observe legal requirements.
Telephones, two-way
radios
and fax machines
without an exterior antenna could interfere
with the vehicle electronics and thus
compromise the operational safety of the
vehicle. There is an increased risk of accident.
Do not use this equipment while the vehicle
is in motion.
Failure to observe the Sprinter installation
specifications can result in the invalidation of
your vehicle's operating permit.
You will find information on retrofitting
electrical or electronic equipment in the
"Technical data" section ( Y page 277).Telephone
G
Warning
A driver's attention to the road must always
be his/her primary focus when driving. For
your safety and the safety of others, we
recommend that you pull over to a safe
location and stop before placing or taking a
telephone call. If you choose to use the
telephone while driving,

please use the hands-
free device and only use the telephone when
weather, road and traffic conditions permit.
Some jurisdictions prohibit the driver from
using a mobile phone while driving a vehicle.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h ), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second. G
Warning
Excessive electromagnetic radiation may
constitute a health hazard to yourself and
others. Use of an exterior antenna gives consideration to scientific discussion
surrounding the
possible

health risk posed by
electromagnetic fields.
The exterior antenna should only be installed
at a qualified specialist workshop which has
the necessary specialist knowledge and tools
to carry out the work required. We
recommend that you use an authorized
Sprinter Dealer for this purpose. In particular,
work relevant to safety or on safety-related
systems must be carried out at a qualified
specialist workshop.
We recommend the use of an approved
exterior antenna for operating the mobile
phone. Only in this way can optimal mobile
phone reception quality in the vehicle be
ensured and mutual interference between the
vehicle electronics and mobile phones
minimized.
Observe the legal requirements for each
individual country.
The mobile phone fitting includes a hands-
free system integrated into the vehicle. The
microphone for the hands-free system is
installed in the overhead control panel or in
the overhead stowage compartment together
with the front interior light.
In order to use the hands-free system, you will
need a special bracket. The Sprinter range of
accessories includes brackets for various
mobile phone models.
i Mobile phone brackets which are
available from various manufacturers on
the open market are not compatible with
the Sprinter telephone system. You can
recognize suitable phone brackets for your
mobile, by the printed star and the B6 in the
part number on the rear of the phone
bracket.
Detailed instructions for use can be found in
the operating instructions for the mobile
phone bracket and in the separate operating
instructions for the mobile phone fittings.
i The mobile phone battery is charged
depending on the condition of charge 134
Communications
Controls

Vehicle equipment
i Diese Betriebsanleitung beschreibt alle
Modelle, Serien- und
Sonderausstattungen
Ihres Fahrzeugs, die zum Zeitpunkt des
Redaktionsschlusses dieser
Betriebsanleitung erhältlich waren.
Länderspezifische Abweichungen sind
möglich. Beachten Sie, dass Ihr Fahrzeug
nicht mit allen beschriebenen Funktionen
ausgestattet sein könnte. Dies betrifft auch
sicherheitsrelevante Systeme und
Funktionen. Driving tips
Breaking-in
It is of decisive importance for the operating
life, reliability and

economy of the vehicle that
the engine is not subjected to its full rated
load during the breaking-in period.
Up to 1000 miles (1500 km)
R Run the vehicle in carefully. Drive at varying
road and engine speeds.
R Avoid heavy loads (driving at full throttle)
and high engine speeds. Do not exceed ¾
of the maximum speed for each gear.
R Do not change down a gear manually in
order to brake.
R Avoid depressing the accelerator pedal
beyond the pressure point (kickdown) and
only engage gear 4, 3, 2 or 1 while driving
slowly.
After 1000 miles (1500 km)
R Gradually bring the vehicle up to full road
and engine speeds.
i These instructions must also be observed
if you have the engine, the transmission, or
the rear axle differential of your vehicle
replaced. Driving abroad
An extensive network of authorized Sprinter
Dealers is also

at your disposal when you are
traveling abroad. The respective workshop
directories are available from any authorized
Sprinter Dealer.
In some countries, only fuels with a lower
octane rating or a higher sulfur content are
available.
You will find information about fuel in the
"Service products" section (Y page 153).
If you are traveling in countries where
vehicles are driven on the opposite side of the
road to that in which the vehicle is registered,
you must have the headlamps:
R partially masked (halogen headlamps)
R switched over (Bi-Xenon headlamps) G
Warning
Masking the headlamps incorrectly can
impair your visibility when driving with the
headlamps switched on. You could also
impede other road users. Oncoming traffic
may be dazzled.
Always have the headlamps masked/
switched over at a qualified specialist
workshop which has

the necessary specialist
knowledge and tools to carry out the work
required.
For this we recommend an authorized
Sprinter Dealer. All work relevant to safety or
on safety-related systems must be carried out
at a qualified specialist workshop. Driving off-road
When driving the vehicle, particularly on
rough terrain, ensure that the driven wheels
always have sufficient traction.
Avoid letting the drive wheels spin. Spinning
drive wheels can damage the differential.
! Always observe the ground clearance of
the vehicle and avoid obstacles, e.g. deep
ruts. 138
Driving tips
Operation

Engine oil consumption
! If the vehicle is predominantly used for
short-distance driving, this could lead to a
malfunction in the automatic cleaning
function for the diesel particle filter. As a
result, fuel may accumulate in the engine
oil and cause engine failure.
Therefore, if you mainly drive short
distances, you should
drive on a highway or
on rural roads for 20 minutes every
310 miles (500 km). This ensures sufficient
regeneration of the diesel particle filter.
Depending on the driving style, the vehicle
consumes a maximum of 1.0 US qt(1.0 l) of
oil over a distance of 620 miles (1000 km).
Engine oil consumption may be higher if:
R the vehicle is new.
R you mainly operate the vehicle under
arduous operating conditions.
R you frequently drive at high engine speeds.
Regular maintenance is one of the
preconditions for moderate rates of
consumption.
You can only estimate the engine oil
consumption after you have driven a
considerable distance.
Check the engine oil level on a regular basis,
e.g. weekly or each time you refuel
(Y page 171). Speed limiter
You can permanently limit the maximum
speed of your vehicle to 75 mph (120 km/h)

.
We recommend that you have the maximum
speed programmed at an authorized Sprinter
Dealer. This has the necessary specialist
knowledge and tools to carry out the required
work. G
Warning
Exceeding the permissible maximum speed
can cause tire damage, which could lead to
loss of control of the vehicle. As the driver, you must find out about the
maximum speed of the vehicle and the
resulting permissible maximum speed of the
tires (tire and tire pressure).
You must not exceed the speed limit for the
tires listed in the tire pressure tables.
i You will find information about tire
pressure in the "Technical data" section
(Y
page 280).
Reverse warning device
On vehicles with

a reverse warning feature, a
warning signal sounds when reverse gear is
engaged to alert other road users. The volume
of this warning signal can be reduced for
night-time driving. G
Warning
Other road users could fail to hear or could
ignore the reverse warning feature warning
signal. For this reason, the reverse warning
feature cannot guarantee that there are no
people or objects behind your vehicle.
The reverse warning feature is a system
designed to assist you in ensuring the safety
of other road users. It does not, however,
relieve you of

your responsibility to make sure
that there are no persons or objects behind
your vehicle while you are maneuvering.
For this reason, always observe the road and
traffic conditions with due caution. To avoid
damage and injury, make sure that there are
no persons or objects behind the vehicle while
you are maneuvering. Have a second person
assist you when maneuvering if necessary.
X To set the warning signal to quiet:
engage the reverse gear twice in brief
succession.
The volume of the warning signal is
reduced.
i The warning signal sounds at normal
volume by default and will need to be Driving tips
141
Operation Z

Diesel Exhaust Fluid (DEF)
The exhaust gas aftertreatment requires a
reducing agent, Diesel
Exhaust Fluid (DEF), in
order to function correctly. G
Warning
If you open the DEF reservoir cap at high
temperatures, ammonia vapors could be
released.
Ammonia vapors have

a pungent odor and are
particularly irritating for your skin, respiratory
organs and eyes. This may result in burning
eyes, nose and throat, as well as coughing and
watering eyes.
Do not inhale ammonia vapors. G
Warning
Avoid contact with DEF.
DEF is hazardous

to health. Do not allow DEF
to come into contact with your skin. Rinse
affected areas with plenty of clean water and
consult a doctor if necessary.
0040Environmental note
Dispose of DEF in an environmentally
responsible manner.
! Only use DEF in accordance with
ISO 22241 .

The exhaust gas aftertreatment
system may otherwise be damaged.
Observe the MB Specifications for Service
Products, Sheet No. 352.0.
Damage caused by the use of other
reducing agents will result in the loss of
your New Vehicle Limited Warranty
entitlements.
! If DEF comes into contact with a painted
or aluminum surface, wash the surface off
immediately with plenty of water.
! DEF is not a diesel additive and must not
be mixed with fuel in the tank. Even small
amounts of DEF can cause engine damage.
Damage resulting from adding DEF is not
covered by the New Vehicle Limited
Warranty. i
If the DEF level drops below the reserve
level, the second warning message
(Y page 116) appears and at this point, at
the latest, you

must add at least 2.0 US gal
(7.6 l) of DEF.
You will find further information on DEF in the
"Service products" section (Y page 155).
DEF filler neck in the engine
compartment X
Remove the key from the ignition lock.
X Close all
vehicle doors so that no ammonia
vapors can enter the vehicle.
i Do not inhale

any ammonia vapors which
may escape when you unscrew the tank
filler cap. Ammonia vapors have a pungent
odor. However, they are neither toxic nor
hazardous to health in this concentration. X
Turn tank filler cap 0046
counter-clockwise
and remove it.
X Only fill the tank via the filler neck until the
DEF level can be seen in the filler neck.
X Replace DEF tank filler cap 0046 on the filler
neck and turn clockwise.
You will hear a click when tank filler
cap 0046 is closed fully.
DEF filler neck on the right-hand vehicle
side X
Remove the key from the ignition lock.
X Close all vehicle doors so that no ammonia
vapors can enter the vehicle. Refueling
143
Operation Z

During loading
X
Observe the gross axle weight rating and
permissible gross vehicle weight for your
vehicle.
! On passenger van versions with
maximum seating layout, the permissible
rear axle load
would be exceeded if the full
payload were to be loaded in the cargo
compartment.
i Bear in mind that the curb weight of the
vehicle is increased by installing optional
equipment and accessories.
X Observe the information about load
distribution ( Y page 146).
X Secure the load ( Y page 146). Always
observe the relevant national regulations.
Checks after loading X
Securing loads: check that the load is
secure before every

journey and at regular
intervals during a long journey, and correct
if necessary.
X Doors: close the sliding doors and rear
doors. G
Warning
Make sure that the sliding doors and rear
doors are always closed when the engine is
running.
Exhaust fumes could otherwise enter the
vehicle interior and poison you.
X Tire pressure: adjust the tire pressures
according to the vehicle load
(Y page 281).
X Driving style: adapt your driving style
according to the vehicle load. Load distribution
The overall center

of gravity of the load should
always be as low as possible, centered and
between the axles near the rear axle. !
Excessive loads on

individual points of the
cargo floor or on the load surface impair
vehicle handling characteristics and could
cause damage to the floor covering.
On crewbuses:
X Always transport loads in the cargo
compartment.
X Always place the load against the backrests
of the rear bench seat.
X Move large and heavy loads as far towards
the front of the vehicle as possible against
the rear bench seat. Stow the load flush
with the rear bench seat.
X Always additionally secure the load with
suitable load securing aids or tie down.
i Observe the following notes:
R Do not stack

loads higher than the upper
edge of the backrests.
R Transport loads behind seats that are not
occupied.
R If the rear bench seat is not occupied,
insert the seat belts crosswise into the
buckle of the opposite seat belt. Securing loads
General notes As the driver, you are responsible for ensuring
that the cargo is secured against sliding,
tipping, rolling or falling. This applies to
general traffic situations as well as evasive
maneuvers or full brake application and on
poor stretches of road.
If your load

is not secured in accordance with
applicable requirements and guidelines
regarding the securing of loads, you may be
liable to prosecution, depending on the local
legislation and the consequences of
inadequately secured loads.
You should therefore observe the respective
legal requirements for the relevant country.
Check that the load is secure before every
journey and at regular intervals during a long 146
Transporting loads with the vehicle
Operation

Do not use any fuel additives, and use
approved flow improvers only when
necessary.
There is
otherwise
a risk of impaired engine
performance or engine and catalytic
converter damage. The use of fuel additives
is always the responsibility of the vehicle
operator and may result in the restriction
or loss of your New Vehicle Limited
Warranty entitlements.
Fuel grade i
You will generally find information about
the fuel grade on the filling pump.
Otherwise, ask the gas station attendant.
Refuel only with commercially available
ULTRA-LOW SULFUR DIESEL (ULSD,
maximum sulfur content of 15 ppm) that
conforms to the ASTM D975 standard.
We approve the use of

B5 bio-diesel (ULSD
with a maximum bio-diesel content of 5% by
volume ) for all Sprinter diesel engines with
Common-rail Direct Injection (CDI).
You may refuel with B5 bio-diesel if the bio-
diesel content is in accordance with the
ASTM standard D6751. It must also have the
necessary oxidation stability (at least 6 h in
accordance with the EN 14112 standard) to
avoid damage caused by deposits and/or
corrosion.
Pure bio-diesel and diesel fuels that have a
higher percentage of bio-diesel, such as B20,
may damage the fuel system and the engine
and are therefore not approved. Please
contact gas station personnel for more
information. The B5 bio-diesel marking on the
pump must state unequivocally that the ULSD
standard is fulfilled. If the marking does not
make this clear, do not refuel from that pump. !
You can damage the engine and diesel
particle filter (DPF) by refueling with the
following diesel fuels:
R LOW SULFUR DIESEL with a sulfur
content of maximum 500 ppm
R diesel fuel with a sulfur content greater
than 15 ppm
R diesel fuel with a bio-diesel content of
more than 5%
R diesel fuel

with a bio-diesel content up to
5% but that does not conform to the
requirements listed under "Fuel quality"
Damage caused by the use of such diesel
fuels is not covered by the New Vehicle
Limited Warranty.
Diesel at low temperatures Refuel only with commercially available
ULTRA-LOW SULFUR DIESEL (ULSD,
maximum sulfur content of 15 ppm) that
conforms to the ASTM D975
standard.
To prevent operating problems, diesel with
better flow qualities is available during the
winter

months. You can obtain information at
the gas station or from your fuel supplier.
At very low outside temperatures, paraffin
may separate from the diesel fuel and prevent
it from flowing freely.
Your vehicle is equipped with a fuel
preheating system. This system also
improves the flow characteristics of the
diesel fuel by about 46 ‡(8 †). ULTRA-LOW
SULFUR DIESEL can therefore be used at
outside temperatures of down to
14 ‡(–10 †) without any impairment.
Fuel additives
Flow improvers are fuel additives used to
improve the flow characteristics of diesel
fuels.
The effectiveness of flow improvers cannot be
guaranteed with all fuels. Observe the
manufacturer's recommendations.
Information about approved flow improvers is
available from any authorized Sprinter Dealer. 154
Service products
Operation