2011 MERCEDES-BENZ SPRINTER light

Symbol messages on vehicles with steering wheel buttons
Display messages Possible causes/consequences and
0050 Solutions00E4
xx
starts remaining The Diesel Exhaust Fluid (DEF) supply has dropped below the
0.8 US gal (3.0 l) reserve mark.
After the message appears for the first time, the remaining DEF
supply will last for approximately 1200 miles (1900 km). The
engine can then only be started another twenty times.
The
number
of remaining engine starts xx (20 to 0) is shown in the
message every time the engine is started. Once the number 0 is
shown, the yellow 00BB engine diagnosis indicator lamp lights up
and the engine can no longer be started.
X Add at least 2.0 US gal (7.6 l) of DEF (Y page 143).
After topping up, the system check takes approximately
20 seconds. The display message then disappears. 00E4
xx
starts remaining In addition, the yellow
00BB engine diagnosis
indicator lamp lights
up.
After the message appears for the first time, the engine can only
be started another twenty times.
The number of remaining engine starts xx (20 to 0) is shown in the
message every time the engine is started. Once the number 0 is
shown, the engine can no longer be started. The DEF reducing agent is contaminated, diluted or is not
compliant with ISO 22241.
X
Have the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible. The exhaust gas aftertreatment system is defective or an
emissions-relevant malfunction has occurred. The defect or
malfunction can result in damage to the exhaust gas
aftertreatment system.
X
Visit a qualified specialist workshop immediately. 003D
Visit workshop G
Warning!
ASR has been deactivated due to a malfunction.
The engine power output may then be lower.
X Drive on carefully.
X Visit a qualified specialist workshop immediately.204
Troubleshooting
Practical advice

Display messages Possible causes/consequences and
0050 Solutions0055
Low beam left The left-hand low beam is faulty
7
.
X Halogen headlamps: replace the bulbs as soon as possible
(Y page 233).
X Bi-Xenon headlamps: consult a qualified specialist workshop
as soon as possible. 0055
Low beam right The right-hand low beam is faulty
7
.
X Halogen headlamps: replace the bulbs as soon as possible.
(Y page 233)
X Bi-Xenon headlamps: consult a qualified specialist workshop
as soon as possible. 0055
Cornering lt. left The left-hand cornering light is faulty
7
.
X Visit a qualified specialist workshop as soon as possible. 0055
Cornering lt.
right The right-hand cornering light is faulty
7
.
X Visit a qualified specialist workshop as soon as possible. 0055
Lights on
automatic. Remove
key The automatic headlamp feature is active: the light switch is in the
005A position and you have forgotten to remove the key.
X
Remove the key from the ignition lock. 0055
Turn signal left The left-hand turn signal is faulty.
X
Replace the bulb as soon as possible (Y page 233). 0055
Turn signal right The right-hand turn signal is faulty.
X
Replace the bulb as soon as possible (Y page 233). 0055
Brake lamp left The left-hand brake lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Brake lamp right The right brake lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Third brake lamp The high-mounted brake lamp is faulty
7
. This display message will
only appear if all LEDs have failed.
X Visit a qualified specialist workshop as soon as possible. 7
Depending on the equipment, the bulb-failure indicator may not be featured for any lamps other than the
turn signals. Troubleshooting
209
Practical advice Z

Display messages Possible causes/consequences and
0050 Solutions0055
High beam left The left-hand high-beam is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
High beam right The right-hand high beam is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
License plate lamp A license plate lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Switch off lights You have forgotten to switch off the lights when leaving the
vehicle.
X
Turn the light switch to 0027. 0055
Foglamp front left The left-hand front fog lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Foglamp front
right The right-hand fog lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Rear foglamp The rear fog lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Parking lamp
front
left The front left parking lamp/standing lamp is faulty
7
.
X Replace the bulb as soon as possible. 0055
Parking lamp
front
right The front right parking lamp/standing lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Reverse lamp A backup lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Tail lamp left The left-hand tail lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Tail lamp right The right-hand tail lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 7
Depending on the equipment, the bulb-failure indicator may not be featured for any lamps other than the
turn signals.210
TroubleshootingPractical advice

Display messages Possible causes/consequences and
0050 Solutions0055
Marker lamp A perimeter lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Additional ind.
lamps An additional turn signal is faulty
7
.
X Visit a qualified specialist workshop as soon as possible. Indicator and warning lamps in switches and buttons
G
Warning
The operating safety of your vehicle could be jeopardized if maintenance work is carried out
incorrectly. As a
result, you could lose control of the vehicle and cause an accident. In addition,
the safety systems may no longer be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. Problem Possible causes/consequences and
0050 SolutionsOne or more indicator
lamps in the 0072
button for the seat
heating are flashing. Insufficient voltage is available because too many consumers are
switched on.
The seat heating has switched off automatically.
X
Switch off non-essential consumers, e.g. reading lamps, interior
lighting.
The seat heating will automatically switch back on as soon as
there is sufficient voltage. The indicator lamp in
the switch for the
windshield heating
0087 and/or the
switch for the rear
window defroster
0073 are flashing. Insufficient voltage is available because too many consumers are
switched on.
The windshield heating and/or rear window defroster have
switched off automatically.
X
Switch off non-essential consumers, e.g. reading lamps, interior
lighting.
If sufficient voltage is available again within 30 seconds, the
windshield heating and/or

rear window defroster automatically
switch on again. Otherwise, they remain switched off. 7
Depending on the equipment, the bulb-failure indicator may not be featured for any lamps other than the
turn signals. Troubleshooting
211
Practical advice Z

Warning tones
G
Warning
The operating safety of your vehicle could be jeopardized if maintenance work is carried out
incorrectly. As a
result, you could lose control of the vehicle and cause an accident. In addition,
the safety systems may no longer be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. Problem Possible causes/consequences and
0050 SolutionsThe anti-theft alarm
system is suddenly
triggered. You opened
the vehicle using the key without first deactivating the
anti-theft alarm system.
X Press the 0036 or 0037 button on the remote control.
or
X Insert the key into the ignition lock.
The anti-theft alarm system is deactivated. A warning tone sounds. A message is shown in the display.
X
Observe the information for the messages (Y page 197).
A warning tone sounds. You are driving with the parking brake applied.
X
Release the parking brake ( Y page 112).
A warning tone sounds. You have opened the driver's door and forgotten to switch off the
lights.
X Turn the light switch to 0027. A warning tone sounds.
G
Warning!
You have not fastened your seat belt.
X Fasten your seat belt ( Y page 32).Engine
G
Warning
The operating safety of your vehicle could be jeopardized if maintenance work is carried out
incorrectly. As a

result, you could lose control of the vehicle and cause an accident. In addition,
the safety systems may no longer be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. 212
Troubleshooting
Practical advice

Problem Possible causes/consequences and
0050 SolutionsThe engine does not
start.
The starter motor can
be heard. There is air in the fuel system.
X
Turn the key back to position 0 in the ignition lock before
attempting to start the engine again.
X Start the engine again.
Please bear in
mind that lengthy and frequent starting attempts
will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor can
be heard. The reserve
fuel warning lamp is lit
and the
fuel

gauge is at
0. The fuel tank has been run dry.
X
Refuel the vehicle.
X Bleed the fuel system . The engine does not
start.
The starter motor
cannot be heard.
The
00BB yellow engine
diagnostic lamp and
the yellow DEF
indicator lamp 00E48
lights up. The exhaust gas aftertreatment is faulty, an emission-relevant
malfunction has occurred or the DEF reserve has been used up.
The engine management prevents the engine from starting.
This malfunction or malfunction can damage the exhaust gas
aftertreatment.
X
Observe the messages in the display:
R
on vehicles without steering-wheel buttons (Y page 199)
R on vehicles with steering-wheel buttons (Y page 202) and
(Y page 204). The engine does not
start.
The starter motor
cannot be heard. The battery isolating switch is switched off.
X
Switch on the power supply ( Y page 88).The engine does not
start.
The starter motor
cannot be heard. The on-board voltage is too low (the battery is too weak or
discharged).
X
Jump-start the vehicle (Y page 247).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. 8
Only vehicles without steering-wheel buttons. Troubleshooting
213
Practical advice Z

Driving systems
G
Warning
The operating safety of your vehicle could be jeopardized if maintenance work is carried out
incorrectly. As a
result, you could lose control of the vehicle and cause an accident. In addition,
the safety systems may no longer be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. Problem Possible causes/consequences and
0050 SolutionsOnly the red segments
in the PARKTRONIC
warning

displays are

lit.
A warning tone also
sounds for
approximately two
seconds.
PARKTRONIC is
deactivated after
approximately 20
seconds.
The indicator lamp on
the 0069 switch lights
up and the red
segments in the
PARKTRONIC warning
display go out. PARKTRONIC has malfunctioned and has switched itself off.
When you press the
0069 switch, the red segments in the
PARKTRONIC
warning displays

light up again and the warning tone
sounds for approximately two seconds.
X Have PARKTRONIC checked as soon as possible at a qualified
specialized workshop. The PARKTRONIC
warning displays
implausible distances.
For example, all the
segments may be lit
even though
there

is no
obstacle present. The PARKTRONIC sensors are dirty or iced up.
X
Clean the PARKTRONIC sensors ( Y
page 163).
X Turn the key to position 2 again in the ignition lock. The PARKTRONIC
warning displays
implausible distances.
For example, all the
segments may be lit
even though
there

is no
obstacle present. An external radio or ultrasonic source may be causing
interference.
X
Check PARKTRONIC functions in a different location. Troubleshooting
215
Practical advice Z

Problem Possible causes/consequences and
0050 SolutionsThe PARKTRONIC
warning displays
implausible distances.
For example, all the
segments may be lit
even though there
is no
obstacle present. The license plate or other parts attached near the sensors may
not be secured correctly.
X
Check the license plate and attachment parts near the sensors
for correct seating. The speed cannot be
set when cruise

control
is activated 9
. The display is showing a message of high priority and cannot
therefore show a change in speed.
X
Proceed as instructed by the message in the display.
X Deactivate cruise control White stripes appear on
the rear view camera's
monitor display or the
picture flickers. The rear view camera is exposed to very bright white light or
fluorescent light.
X
Check whether the rear view camera works at another location. The rear view camera is
functioning incorrectly
or not at all. R
The surrounding area is very dark.
R The outside temperature has changed rapidly or is very high.
R The camera lens is dirty or obstructed.
X Check the rear view camera and clean the camera lens if
necessary ( Y page 163).Auxiliary heating
G
Warning
The operating safety of the vehicle can be compromised if maintenance work is carried out
incorrectly. In particular, work that is carried out incorrectly on the heater jeopardizes its
operating safety. This

could cause you to lose control of the vehicle and cause an accident. The
safety systems may also not be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend that you use an authorized Sprinter Dealer for this purpose. In
particular, work relevant to safety or on safety-related systems must be carried out at a qualified
specialist workshop.
9 Only on vehicles with steering wheel buttons.216
Troubleshooting
Practical advice