Page 177 of 312

Glove box
The glove box and the storage compartment
under the armrest are locked and unlocked
centrally.
X
Opening: Pull glove box lid release :.
X Closing: Push glove box lid ; upwards
until it engages.
Armrest storage compartment i
The Roadside Assistance button º
(Y page 180) and the Information button
E (Y page 181) are located in the
storage compartment.
X Opening: Reach into recess ; on the left
or right side and lift armrest : in direction
of arrow.
X Closing: Lower armrest : until it engages. Rear storage compartment
G
Warning!
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
storing objects in the vehicle. Put luggage or
cargo in the trunk if possible.
Keep compartment lid closed. This will help to
prevent stored objects from being thrown
about and injuring vehicle occupants during
R braking
R vehicle maneuvers
R an accident
Storage compartment between the
seat backrests X
Opening: Press storage compartment lid
release :.
X Closing: Push storage compartment
lid ; up until it engages. Shelf behind roll bars
G
Warning!
The shelf behind the roll bars should not be
used to carry objects. This will prevent such
objects from being thrown around and
injuring vehicle occupants during an accident
or sudden maneuver.
The trunk is the preferred place to carry
objects. Loading and storing
175Controls in detail
171_AKB; 3; 60, en-US
d2ureepe, Version: 2.11.8.1 2009-05-11T16:00:23+02:00 - Seite 175 Z
Page 178 of 312

Useful features
Cup holder
G
Warning!
In order to help prevent spilling liquids on
vehicle occupants and/or vehicle equipment,
only use containers that fit into the cup
holder. Use lids on open containers and do
not fill containers to a height where the
contents, especially hot liquids, could spill
during braking, vehicle maneuvers, or in an
accident. Liquids spilled on vehicle occupants
may cause serious personal injury. Liquids
spilled on vehicle equipment may cause
damage not covered by the Mercedes-Benz
Limited Warranty.
When not in use, keep the cup holder closed.
An open cup holder may cause injury to you
or others when contacted during braking,
vehicle maneuvers, or in an accident.
Keep in mind that objects placed in the cup
holder may come loose during braking,
vehicle maneuvers, or in an accident and be
thrown around in the vehicle interior. Objects
thrown around in the vehicle interior may
cause an accident and/or serious personal
injury. X
Opening: Press briefly on cover plate :.
X Closing: Press cover plate : until the cup
holder engages. Sun visors
G
Warning!
Do not use the vanity mirror while driving.
Keep the vanity mirrors in the sun visors
closed while vehicle is in motion. Reflected
glare can endanger you and others. :
Vanity mirror lamp
; Mounting
= Holder, e.g. for gas cards
? Vanity mirror
A Sun visor
B Vanity mirror cover
Glare through the windshield X
Flip sun visor A down when you
experience glare.
Glare through a door window i
This feature is only available on vehicles
with interior lighting package.
X Close vanity mirror cover B if opened.
X Disengage sun visor A from mounting ;.
X Pivot sun visor A to the side.
X Adjust sun visor A by pushing or pulling.
Vanity mirror The vanity mirror lamp only functions when
the sun visor is engaged in mounting ;.176
Useful featuresControls in detail
171_AKB; 3; 60, en-US
d2ureepe,
Version: 2.11.8.1 2009-05-11T16:00:23+02:00 - Seite 176
Page 179 of 312

X
Lift up vanity mirror cover B.
Vanity mirror lamp : comes on. Ashtray
X
Opening: Press cover plate : briefly in
direction of the arrow.
X Removing ashtray insert: Secure vehicle
from movement by setting the parking
brake.
X Automatic transmission: Shift the
automatic transmission into neutral
position N.
X Manual transmission: Shift the manual
transmission into 2nd gear.
X Reach into both recesses on the left and
right side of the retainer and pull out the
ashtray insert.
X Reinstalling ashtray insert: Place the
ashtray insert into the retainer.
X Push the ashtray insert down into the
retainer until it engages.
X Closing: Press cover plate : until the
ashtray engages. Cigarette lighter
G
Observe Safety notes, see page 45. G
Warning!
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only. Make sure any children traveling with you do
not injure themselves or start a fire with the
hot cigarette lighter.
If the engine is off and the cigarette lighter is
being used extensively, the vehicle battery
may become discharged. X
Switch on the ignition.
X Push in cigarette lighter :.
Cigarette lighter : will pop out
automatically when hot.
X Reinsert cigarette lighter : in its socket
after use. Power outlet
The power outlet can be used to
accommodate 12V DC electrical accessories
(e.g. auxiliary lamps, mobile phone chargers)
up to a maximum of 15 A (180 W).
If the engine is off and the power outlet is
being used extensively, the vehicle battery
may become discharged.
X Switch on the ignition. Useful features
177Controls in detail
171_AKB; 3; 60, en-US
d2ureepe, Version: 2.11.8.1 2009-05-11T16:00:23+02:00 - Seite 177 Z
Page 180 of 312

Power outlet in passenger footwell
Tele Aid
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button E to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s Online” at www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
R it has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
R vehicle battery power is available
R the relevant cellular phone network and
GPS signals are available and pass the information on to the Customer Assistance
Center
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system ( Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:
X Press button W or X on the
multifunction steering wheel.
or
X Use the adjustment button on your audio
system or COMAND system.
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more
information and a description of all available
features.
System self-test The system performs a self-test after you
have switched on the ignition.
G
Warning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button º does not come on during the
system self-test. 178
Useful featuresControls in detail
171_AKB; 3; 60, en-US
d2ureepe,
Version: 2.11.8.1 2009-05-11T16:00:23+02:00 - Seite 178
Page 181 of 312

R
The indicator lamp in Information button
E does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button º, or
Information button E remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative
appears in the multifunction display after
the system self-test.
If
a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls !
In
order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button E to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i An automatically initiated Tele Aid
emergency call cannot be canceled. An emergency call can also be initiated
manually
(Y page 180).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display and the
audio system or the COMAND system is
muted. When the connection is established,
the message Call Connected appears in the
multifunction display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt
to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
i If no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately. G
Warning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
i The “911” emergency call system is a
public service. Using it without due cause
is a criminal offense. Useful features
179
Controls in detail
171_AKB; 3; 60, en-US
d2ureepe, Version: 2.11.8.1 2009-05-11T16:00:23+02:00 - Seite 179 Z
Page 182 of 312

Initiating an emergency call manually
X
Briefly press on cover : to open.
X Press SOS button ; briefly.
The indicator lamp in SOS button ; will
flash until the emergency call is concluded.
X Wait for a voice connection to the
Customer Assistance Center.
X Close cover : after the emergency call is
concluded. G
Warning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants. X
Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the audio system or the
COMAND system.
Roadside Assistance button X
Open the storage compartment under the
armrest (Y page 175). X
Press and hold Roadside Assistance
button : for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button : will flash while the call is in
progress. The message Connecting
Call will appear in the multifunction
display and the audio system or the
COMAND system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The audio system or COMAND system
display indicates that a Tele Aid call is in
progress. While the call is connected you
can change to the navigation menu by
pressing the NAVI button on the COMAND 180
Useful featuresControls in detail
171_AKB; 3; 60, en-US
d2ureepe,
Version: 2.11.8.1 2009-05-11T16:00:23+02:00 - Seite 180
Page 183 of 312

system. Spoken commands are not
available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
X Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
i If the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
system could not initiate a Roadside
Assistance call (e.g. the relevant cellular
phone network is not available). The
message Call Failed appears in the
multifunction display.
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the audio system or the
COMAND system.
Information button X
Open the storage compartment under the
armrest (Y page 175). X
Press and hold Information button : for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button : will flash while the
call is in progress. The message
Connecting Call will appear in the
multifunction display and the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The audio system or COMAND system
display indicates that a Tele Aid call is in
progress. While the call is connected you
can change to the navigation menu by
pressing the NAVI button on the COMAND
system. Spoken commands are not
available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more. Useful features
181Controls in detail
171_AKB; 3; 60, en-US
d2ureepe, Version: 2.11.8.1 2009-05-11T16:00:23+02:00 - Seite 181 Z
Page 184 of 312

i
If the indicator lamp in Information
button : is flashing continuously and
there was no voice connection to the
Customer Assistance Center established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display.
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the audio system or the
COMAND system.
Call priority If other service calls such as a Roadside
Assistance
call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center
representative. All other calls can be
terminated by pressing button ~ on the
multifunction steering wheel or the
respective button for ending a telephone call
on the audio system or the COMAND system.
i When a Tele Aid call has been initiated,
the audio system or the COMAND system
is muted. The mobile phone is no longer
connected to the COMAND system. If you
must use this phone, we recommend that
you use it only with the vehicle at a
standstill in a safe location.
Destination Download to the COMAND
system i
The
components and operating principles
of the COMAND system can be found in the separate COMAND system operating
instructions.
Destination
Download allows you access to a
database of over 10 million points of interest
(POIs) that can be downloaded to your
vehicle’s navigation system. If you know the
destination, the address can be downloaded,
or can be provided with points of interests
near your location.
Route guidance
You will be prompted to confirm that route
guidance to the entered address is to be
started.
X Select Yes using button = or ; on
the COMAND system.
X Press button 9 on the COMAND system
to confirm.
The system calculates the route and
subsequently
starts the route guidance to the
defined address.
i If you select No, you can save the address
to your address book.
i The Destination Download feature is
available if the relevant mobile phone
network is available and data connection is
possible.
Search & Send “Search & Send” is a navigation destination
address entry service. For more information
on “Search & Send”, refer to separate
COMAND system operating instructions.
Remote door unlock
In case you have locked your vehicle
unintentionally
(e.g. SmartKey inside vehicle),
and the reserve SmartKey is not available:
X Contact the Customer Assistance Center
at 1-800-FOR-MERCedes 182
Useful features
Controls in detail
171_AKB; 3; 60, en-US
d2ureepe,
Version: 2.11.8.1 2009-05-11T16:00:23+02:00 - Seite 182