2011 MERCEDES-BENZ S-Class service

Downloading destinations in COMAND
iThe components and operating principles
of COMAND can be found on
( Y page 116).
Destination Download gives you access to a
database with over 10 million points of
interest (POIs) which can be downloaded to
the navigation system of your vehicle. If you
know the destination, you can download the
address or obtain the location of points of
interest (POIs) or important destinations in
the surrounding area.
You are prompted to confirm route guidance
to the entered address.
XUsing the COMAND controller XVY (slide)
and cVd (turn) to select Yes and confirm
by pressing W.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding cellular
phone network is available and data
transfer is possible.
Search & Send
Points to observe before use
i To use Search & Send, your vehicle must
be equipped with mbrace and a navigation
system. You must also have an mbrace
service subscription.
"Search & Send" is a destination entry
service. A destination which is determined by
Google Maps ®
or Yahoo Local Maps ®
can be
forwarded directly to your vehicle's
navigation system using TELEAID.
Specifying and sending the destination
address
i Information about specific commands
such as address entry or sending an
address can be found on (either of) the
website(s). Each website works differently
and is subject to change.XGo to either http://
www.maps.google.com or http://
www.maps.yahoo.com and enter a
destination address in the entry field.XPress the relevant button on the website to
send the destination address to the e-mail
address of your mbrace account.XWhen the "Send" dialog window appears:
In the relevant field, enter the e-mail
address which you specified when
activating your mbrace account.XClick on "Send".
Calling up destination addresses
XPress the MB info call button to load the
destination address to your vehicle's
navigation system.
A display message appears, asking
whether navigation should be started.XSelect Yes.
The navigation start screen appears.XSelect Start.
Route guidance is started.
or
XSelect No.
The address is saved to the destination
memory for future use ( Y page 175).
i
If you have sent more than one
destination address, you have to make an
info call to load each individual address.
i Destination addresses are loaded in the
same order as the order in which they were
sent. If you own multiple Mercedes-Benz
vehicles with mbrace and activated mbrace
accounts:
Each destination address sent can be
accessed by every vehicle which is
connected with the relevant e-mail
address.
Features437Loading, stowing and featuresZ

Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is inside the
vehicle) and a replacement key is not
available:
XContact the following service hotlines:
R USA: Response Center under the
number 1-888-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time arranged
with the Response Center.XPull the trunk handle for at least 20
seconds until the indicator lamp in the SOS
button ( Y page 433) flashes.
The Connecting Call message appears in
the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet in the "Owners Online"
section using your ID number and
password 32
.
i Vehicle remote unlocking is only possible
if the corresponding cellular phone
network is accessible.
The SOS button flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If you pull the trunk handle for more than
20 seconds before receiving authorization
for remote unlocking, you must wait 15
minutes before you can pull on the handle
of the trunk lid again.
Remote vehicle locking in an
emergency
If you forget to lock your vehicle but are no
longer in the vicinity of the vehicle, it can be
locked for you by the Response Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.
XContact the following service hotlines:
R USA: Response Center under
866-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your PIN.
The next time you are in your vehicle and
switch on the ignition, the Tele Aid Doors
Locked Remotely message appears in the
multifunction display.
i The vehicle remote locking feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Automatic retrieval of vehicle data for
the service due date
Your vehicle comes with a function which
improves the servicing of the vehicle
considerably. Shortly before the service due
date, mbrace sends important vehicle
maintenance information to your authorized
Mercedes-Benz Center. In this way, the
Mercedes-Benz Center is informed of the
work required. This happens automatically
and does not require any action from the
driver. This function allows the Mercedes-
Benz Center to improve appointment
planning significantly and ensures that your
vehicle receives the best service possible.
i The "Automatic retrieval of vehicle data
for the service due date" function is only
available if the relevant mobile phone
network is available and a data connection
is possible.
32 USA only.438FeaturesLoading, stowing and features

Stolen Vehicle Recovery Services
If your vehicle has been stolen:
XContact the police.
The police will issue an incident report. This
report has a number.XThis number will be forwarded to the
Response Center together with your PIN.
The Response Center will then attempt to
covertly contact the mbrace system. The
Response Center contacts you and the
local law enforcement authority if the
vehicle is located. However, only the law
enforcement authority is informed of the
location of the vehicle.
i If the anti-theft alarm system remains
activated for longer than thirty seconds,
mbrace is automatically connected to the
Customer Assistance Center.
Garage door opener
Important safety notes
The remote control integrated in the rear-view
mirror allows you to operate up to three
different door and gate systems.
i Certain garage door openers are not
compatible with the integrated remote
control. If you experience problems when
programming the integrated remote
control, contact an authorized Mercedes-
Benz Center or call the following service
hotlines:
R USA: Mercedes-Benz Customer
Assistance Center under
1-800-FOR-MERCedes
R Canada: Customer Service under
1-800-387-0100
GWarning
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage.
Do not run the engine while programming the
integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide (CO),
and inhaling it can cause unconsciousness
and possible death. All exhaust gas contains
carbon monoxide (CO), and inhaling it can
cause unconsciousness and possible death.
i USA only:
This device complies with part 15 of the
FCC requirements. Operation is subject to
the following two conditions:
1. The device must not cause harmful
interference.
2. The device must withstand any
interference received, including
interference that may cause undesired
operation.
Unauthorized modification of this device
could void the device's operating permit.
i Canada only:
This device complies with the RSS-210
requirements of Industry Canada.
Operation is subject to the following two
conditions:
1. The device must not cause harmful
interference.
2. The device must withstand any
interference received, includingFeatures439Loading, stowing and featuresZ

Example: vehicles with a gasoline engine
Example: vehicles with 4MATIC
XPull oil dipstick : out of the dipstick guide
tube.
XWipe off oil dipstick :.XSlowly insert oil dipstick : into the
dipstick guide tube to the stop, and take it
out again.
The oil level is correct if the level is between
MIN mark = and MAX mark ;.
XAdd oil if necessary.
Checking the oil level using the on-
board computer
On vehicles with a 12-cylinder engine, the oil
level can be checked using the on-board
computer. On all other models, the dipstick
must be used to check the engine oil level.
When checking the oil level:
Rpark the vehicle on a level surface.
Rthe engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
XMake sure that the SmartKey is in
position 2 in the ignition lock.
XPress the ; or = button to select the
Service menu.
XPress the : or 9 button to select
Engine Oil Level.
XPress a.
The Measuring Engine Oil Level
Accurate Only When Vehicle is
Level message appears in the
multifunction display.
The measurement takes a few seconds. You
will see one of the following messages in the
multifunction display:
REngine Oil Level OK
RAdd1.0 l Engine OilAt Next
Refueling
RAdd1.5 l Engine OilAt Next
Refueling
RAdd2.0 l Engine OilAt Next
Refueling
XAdd oil if necessary.
If the engine is at normal operating
temperature and the ReduceEngine Oil
Level message appears, the engine oil level
is too high.
XHave excess oil siphoned off.
! Do not add too much oil. Adding too much
oil can result in damage to the engine or the
catalytic converter. Have excess oil
siphoned off.
If the For Engine Oil Level Ignition
Must be On message appears:
XTurn the SmartKey to position 2 in the
ignition lock.
If the Need More Time to Check Engine
Oil Level message appears:
XIf the engine is at normal operating
temperature: repeat the measurement
after about five minutes.
448Engine compartmentMaintenance and care

If the engine is not at normal operating
temperature (e.g. if the engine was only
started briefly): repeat the measurement
after about 30 minutes.
If the Engine Oil Level Not Measurable
With Running Engine message appears:
XSwitch off the engine.XIf the engine is at normal operating
temperature: wait about five minutes
before carrying out the measurement.
If the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly: wait about 30 minutes
before carrying out the measurement.
iIf you wish to cancel the measurement,
press the % button on the multifunction
steering wheel.
Adding engine oil
HEnvironmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Only use engine oils and oil filters which
have been approved for vehicles with a
service system. A list of the engine oils and
oil filters that have been tested and
approved according to the Mercedes-Benz
specifications for service products can be
found on the Internet at http://
www.mbusa.com (USA only). Further
information on tested and approved engine
oils and oil filters can be obtained from any
authorized Mercedes-Benz Center.
The following causes engine failure or
damage to the exhaust system:
Rusing engine oils and oil filters that are
not specifically approved for the service
system
Rreplacing the engine oil and oil filter after
having exceeded the interval for
replacement prescribed by the
maintenance system
Rusing engine oil additives
Engine oil cap (example)
Engine oil cap (AMG vehicles, example: 8-cylinderengine)
XTurn cap : counter-clockwise and remove
it.
XAdd the amount of oil required.
Observe the specifications in the on-board
computer when doing so or fill carefully to the
maximum mark on the oil dipstick.
iVehicles with a dipstick: the difference in
quantity between the MIN mark and the
MAX mark on the dipstick is (depending on
the engine) approximately 1.6 to
2.1 US qt (1.5 to 2 l).
iAMG vehicles with 8-cylinder engines: the
difference in quantity between the MIN
mark and the MAX mark on the dipstick is
approximately 1.6 US qt (1.5 l).
! Do not add too much oil. If the oil level is
above the "max" mark on the dipstick, too
Engine compartment449Maintenance and careZ

much oil has been added. This can lead to
damage to the engine or the catalytic
converter. Have excess oil siphoned off.
Further information on engine oil
(Y page 513).
XReplace cap : on the filler neck and
tighten clockwise.
Ensure that the cap locks into place
securely.
Checking and adding other service
products
Check coolant level
Only check the coolant level when the vehicle
is on a level surface and the engine has cooled
down.
XTurn the key to position 2 (Y page 299) in
the ignition lock.
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 299).
XCheck the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡ (70 †).
GWarning
In order to avoid any potentially serious burns:
Ruse extreme caution when opening the
hood if there are any signs of steam or
coolant leaking from the cooling system, or
if the coolant temperature display indicates
that the coolant is overheated.
Rdo not remove the pressure cap on the
coolant reservoir if the coolant temperature
is above 158 ‡ (70 †). Allow the engine to
cool down before removing the cap. The
coolant reservoir contains hot fluid and is
under pressure.
Rusing a rag, slowly turn the cap
approximately 1/2 turn to relieve excess
pressure. If opened immediately, scalding
hot fluid and steam will be blown out under
pressure.
Rdo not spill antifreeze on hot engine parts.
Antifreeze contains ethylene glycol which
may burn if it comes into contact with hot
engine parts.
XSlowly turn cap : half a turn counter-
clockwise and allow excess pressure to
escape.
XTurn cap : further counter-clockwise and
remove it.
If the coolant is at the level of marker bar
= in the filler neck when cold, there is
enough coolant in coolant expansion
tank ;.
If the coolant is approximately 0.6 in
(1.5 cm) above marker bar = in the filler
neck when warm, there is enough coolant
in coolant expansion tank ;.
XIf necessary, add coolant that has been
tested and approved by Mercedes-Benz.
XReplace cap : and turn it clockwise as far
as it will go.
For further information on coolant, see
(Y page 515).
Windshield washer system/headlamp
cleaning system
The washer fluid reservoir is used for both the
windshield washer system and the headlamp
cleaning system.
450Engine compartmentMaintenance and care

GWarning
Washer solvent/antifreeze is highly
flammable. Do not spill washer solvent/
antifreeze on hot engine parts, because it may
ignite and burn. You could be seriously
burned.
! At temperatures below freezing, always
fill the washer fluid container with a mix of
windshield washer concentrate and
antifreeze additive. There is otherwise a
risk of damaging the windshield washer
system/headlamp cleaning system.
! Only use washer fluid concentrate which
is suitable for plastic lenses. Unsuitable
washer fluid concentrate could damage the
plastic lenses of the headlamps.
! Do not add distilled or de-ionized water to
the washer fluid container. Otherwise, the
level sensor may be damaged.
i Add windshield washer concentrate, e.g.
MB SummerFit, to the washer fluid all year
round.
Example: washer fluid reservoir
XMix the windshield washer fluid in a
container beforehand.XAt temperatures above freezing: fill the
washer fluid reservoir with a mix of water
and windshield washer concentrate (e.g.
MB SummerFit).XAt temperatures below freezing: fill the
washer fluid reservoir with a mix of water
and MB SummerFit windshield washer
concentrate. For information on the mixingratio, see (Y page 515) or use the premixed
windshield washer solution with antifreeze
available in specialist stores.XTo open: pull cap : upwards by the tab.XAdd the premixed washer fluid.XTo close: press cap : onto the filler neck
until it engages.
Brake fluid level
! If you discover that the brake fluid level in
the brake fluid reservoir has fallen to the
MIN mark or below, check the brake
system for leaks immediately. Also check
the brake lining thickness. Contact a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center
immediately.
Do not top up the brake fluid. This will not
rectify the malfunction.
Only check the brake fluid level when the
vehicle is stationary and on a level surface.
The brake fluid level is correct if it is between
MIN marking ; and MAX marking : on the
brake fluid reservoir.
Maintenance
Service interval display
Service messages
Information on the type of service and service
intervals (see separate Service Booklet).
Maintenance451Maintenance and careZ

Further information can be obtained at an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
The service interval display informs you of the
next service due date.
If a service due date has been exceeded, you
also hear an acoustic signal.
The multifunction display shows a service
message for a few seconds, e.g.
Next Service A Due in .. days
Service A Due
Service A Exceeded By .. days
The letter indicates how much time the
workshop will require to carry out the service
work. The letters displayed range from A for
a short service duration to H for a long service
duration.
The service interval display does not take into
account any periods of time during which the
battery is disconnected.
Maintaining the time-dependent service
schedule:XNote down the service due date displayed
in the multifunction display before
disconnecting the battery.
or
XSubtract the battery disconnection periods
from the service date shown on the display
after reconnecting the battery.
Hiding a service message
XPress % or a on the steering wheel.
Displaying service messages
XSwitch on the ignition.XPress = or ; to select the Service
menu on the steering wheel.XPress 9 or : to select the ASSYST
PLUS submenu and press a to confirm.
The service due date appears in the
multifunction display.Points to remember
A qualified specialist workshop, e.g. a
Mercedes-Benz Service Center, will reset the
service interval display after the necessary
service work has been carried out.
You can obtain further information, e.g.
regarding service work, at an authorized
Mercedes-Benz Center or directly from
Mercedes-Benz.
! If the service interval indicator has been
inadvertently reset, this setting can be
corrected at an authorized Mercedes-Benz
Center.
Have the service work carried out as
described in the Service Booklet. There
may otherwise be increased wear, resulting
in damage to the vehicle or to the major
assemblies.
Care
Notes on care
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz.
GWarning
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle's doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
452CareMaintenance and care