2011 MERCEDES-BENZ S-Class change

Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notices. This will help you to obtain the
maximum pleasure from your vehicle and to
avoid endangering yourself and others.
The equipment or product designation of your
vehicle may vary depending on:
R model
R order
R country specification
R availability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
You cannot therefore base any claims on the
data, illustrations or descriptions contained
in this manual.
The following are integral parts of the vehicle:
R Operator's Manual
R Brief Instructions 1
R Service Booklet
R Supplements relating to vehicle equipment
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company1 Canada only.2215842383
É2215842383tËÍ

CD/DVDEjecting (Rear Seat Entertainment
System) ......................................... 248
Inserting (Rear Seat
Entertainment System) ..................247
CD player/CD changer
Operation (COMAND) ....................217
Center console ..................................... 35
Central locking Activating/deactivating
(COMAND) ..................................... 261
SmartKey ......................................... 76
Changing bulbs
Headlamps ..................................... 278
Changing direction
Announcement phase ....................164
Change of direction phase .............165
Preparation phase .........................164
Changing gears .................................. 309
Changing the programming SmartKey ......................................... 79
Channel presets ................................ 209
Character entry ................................. 127
Characters Entering ................................. 128, 130
Child-proof locks
Rear doors ....................................... 65
Children
In the vehicle ................................... 60
Restraint systems ............................ 61
Child seat
LATCH-type (ISOFIX ) child seat
anchors ............................................ 63
Special seat belt retractor ...............62
Top Tether ....................................... 64
Cigarette lighter ................................ 431
City Entering ......................................... 152
Classification system for
occupants (OCS) Faults ............................................... 52
Operation ......................................... 48
System self-test ............................... 51
Climate control
Activating/deactivating .................288
Activating/deactivating air-
recirculation mode .........................293Automatic climate control .............287
COMAND ....................................... 261
Controlling automatically ...............289
Controlling centrally (COMAND) ....264
Cooling with air dehumidification ..289
Cooling with air dehumidification
(COMAND) ..................................... 263
Defrosting the windshield ..............292
Demisting the windows .................. 293
Important safety information .........286
Indicator lamp ................................ 289
Main menu ..................................... 263
Maximum cooling .......................... 292
Problems with "cooling with air
dehumidification" ........................... 289
Problems with the rear window
heating .......................................... 293
Rear compartment (COMAND) ......265
Rear control panel .........................288
Refrigerant ..................................... 514
Setting the air distribution .............291
Setting the airflow .........................292
Setting the airflow (COMAND) .......265
Setting the air vents ......................295
Setting the footwell temperature
(COMAND) ..................................... 264
Setting the temperature ................290
Setting the temperature (rear
compartment) ................................ 291
Switching the rear window
heating on/off ............................... 293
Switching the residual heat
function on/off .............................. 294
Coat hooks ......................................... 424
Cockpit ................................................. 31
COMAND Basic functions .............................. 131
Components .................................. 116
Function buttons ........................... 117
Switching on/off ........................... 131
COMAND controller ........................... 116
COMAND display ............................... 119
Cleaning instructions .....................123
Folding in and swiveling .................122
Setting ........................................... 141
COMAND menu
Automatic climate control .............261Index7

Displays in the multifunction
display ........................................... 332
Driving tips .................................... 333
Setting the specified minimum
distance ......................................... 331
Warning lamp ................................. 419
Door
Automatic locking ............................ 83
Display message ............................ 410
Emergency locking ........................... 84
Emergency unlocking .......................84
Opening (from inside) ......................83
Power closing feature ......................84
Door control panel
Overview .......................................... 37
Doors
Important safety notes ....................82
Drinking and driving ......................... 319
Drinks holder see Cup holder
Drive program
Automatic ...................................... 311
Manual ........................................... 311
Driving abroad ................................... 323
Driving Assistance package ............. 352
Driving on flooded roads .................. 322
Driving safety system BAS PLUS (Brake Assist System
PLUS) ............................................... 68
Electronic Brake-force
Distribution ...................................... 71
ESP ®
(Electronic Stability
Program) .......................................... 69
ETS/4ETS (Electronic Traction
System) ........................................... 70
Important safety information ...........66
Driving safety systems
ABS (Anti-lock Braking System) .......67
ADAPTIVE BRAKE ............................. 71
Adaptive brake lamps ......................69
BAS (Brake Assist System) ..............67
Overview .......................................... 66
PRE-SAFE ®
Brake ............................. 71
Driving system
Driving Assistance package ...........352Driving systems
Active Blind Spot Assist .................356
Active Body Control .......................338
Active Driving Assistance
package ......................................... 355
Active Lane Keeping Assist ............359
AIRMATIC ...................................... 336
ATTENTION ASSIST ........................347
Blind Spot Assist ............................ 352
Cruise control ................................ 323
DISTRONIC PLUS ........................... 325
HOLD function ............................... 335
Lane Keeping Assist ......................354
Night View Assist Plus ...................348
Parking Guidance ........................... 342
PARKTRONIC ................................. 339
Rear view camera .......................... 346
Driving tips ........................................ 309
Braking .......................................... 322
DISTRONIC PLUS ........................... 333
Downhill gradients .........................320
Driving on flooded roads ................322
Wet road surface ........................... 321
Winter ............................................ 323
DTMF tones
Sending ......................................... 200
DVD
Copy protection ............................. 225
Data medium ................................. 225
Handling ........................................ 186
Inserting ........................................ 217
Selecting a track ............................ 221
DVD changer ...................................... 217
DVD menu .................................. 240, 253
DVD playback conditions ................. 237
DVD-Video Picture settings .............................. 236
DVD-Video Operation
Automatic picture shutoff ..............235
E
EASY-ENTRY feature ......................... 108
Activating (COMAND) ....................258
EASY-EXIT feature ............................. 108
Activating (COMAND) ....................258
Crash-responsive ........................... 109
Index9

Head restraintsAdjusting (electrically) ...................104
Adjusting (rear) .............................. 105
see NECK-PRO head restraints/
NECK-PRO luxury head restraints
Heating
see Climate control
High beam flasher ............................. 276
Hill start assist .................................. 302
HOLD function ................................... 335
HOLD function (display message) ... 403
Home address ................................... 175
Entering and saving .......................154
Selecting from the destination
memory ......................................... 156
Hood
Closing ........................................... 447
Display message ............................ 410
Opening ......................................... 446
Hydroplaning ..................................... 322
I
Immobilizer .......................................... 73
Incident (traffic report) ..................... 172
Indicator and warning lamps DISTRONIC PLUS ........................... 419
Insect protection on the radiator .... 447
Instrument cluster Overview .......................................... 32
Submenu (on-board computer) ......377
Warning and indicator lamps ...........33
Interior lighting
Ambient light (COMAND) ...............260
Automatic control ..........................278
Interior lighting .............................. 259
Manual control ............................... 278
Reading lamp ................................. 277
Intermediate stop
Deleting ......................................... 160
Intermediate top
Entering ......................................... 158
iPod ®
Alphabetic track selection .............233
Connecting to the Media
Interface ........................................ 229
Device version ............................... 229
Selecting a category/playlist .........232
iTunes®
............................................... 233
J
Jack Storage location ............................ 462
Using ............................................. 464
Jump-starting ..................................... 471
K
KEYLESS-GO Button ............................................ 299
Convenience closing feature ............91
Display message ............................ 411
Locking ............................................ 77
Starting the engine ........................301
Unlocking ......................................... 77
Key positions
KEYLESS-GO .................................. 299
SmartKey ....................................... 299
Kickdown ................................... 309, 312
L
Lane-change assistant see Active Blind Spot Assist
see Blind Spot Assist
Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 376
Display message ............................ 404
Function/information ....................354
Lane recommendations .................... 165
Explanation .................................... 167
Presentation .................................. 167
LATCH-type (ISOFIX) child seat
anchors ................................................ 63
License plate lamp (display
message) ............................................ 395
Lights Automatic headlamp mode ............273
Cornering light function .................277
Daytime running lamps ..................273
Driving abroad ............................... 272
Fog lamps ...................................... 274
Hazard warning lamps ...................276
High-beam headlamps ...................275
Light switch ................................... 272
12Index

Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Information
Booklet describes all necessary maintenance
work that should be performed at regular
intervals.
Always have the Service and Warranty
Information Booklet with you when you bring
the vehicle to an authorized Mercedes-Benz
Center. The service advisor will record each
service in the Service and Warranty
Information Booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to the
toll-free Roadside Assistance number will be
answered by Mercedes-Benz Customer
Assistance Representatives 24 hours a day,
365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) You will find both in your vehicle
literature portfolio.
Change of address or ownership
In the event of a change of address, be sure
to send in the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100. This will assist
us in contacting you in a timely manner
should the need arise.
Introduction25

On-board computer and COMANDFunctionPage:% Back or deactivates
the Voice Control System
;=; Selects a menu3679: Selects a
function or scrolls through
lists367
a Confirms selection or
fades out display messages
=Multifunction display366?~374Rejects or ends a call3746Makes or accepts a callSwitches to the redial
memory
WX Adjusts the
volume or operates
RACETIMER on AMG
vehicles372
8 MuteFunctionPageA? Switches on the Voice
Control System; see the
separate operating
instructions
BSwivels the COMAND
display122
Adjusts the brightness of
the instrument lighting and
the COMAND display122
CCOMAND display119DCD and DVD player/
changer217
ECOMAND controller and
COMAND function buttons
116,
117
34On-board computer and COMANDAt a glance

GWarning
The SRS self-check has detected a
malfunction if the 6 SRS warning lamp:
R does not come on at all
R fails to go out approximately 4 seconds
after the engine was started
R comes on after the engine was started or
while driving
For your safety, Mercedes-Benz strongly
recommends that you have the system
checked as soon as possible at an authorized
Mercedes-Benz Center. Otherwise the SRS
may not be activated when it is needed in an
accident, which could result in serious or fatal
injury. The SRS might also deploy
unexpectedly and unnecessarily which could
also result in injury.
In addition, improper work on the SRS creates
a risk of rendering the SRS inoperative or
causing unintended air bag deployment. Work
on the SRS must therefore only be performed
by qualified technicians. Contact an
authorized Mercedes-Benz Center.
If it is necessary to modify an air bag system
to accommodate a person with disabilities,
contact an authorized Mercedes-Benz Center
for details. USA only: Call our Customer
Assistance Center at 1-800-FOR-MERCedes
(1-800-367-6372) for details.
Safety guidelines for the seat belt, the
Emergency Tensioning Device (ETD)
and the air bag
GWarning
R Damaged seat belts or seat belts that have
been subjected to stress in an accident
must be replaced. Their anchoring points
must also be checked. Only use seat belts
installed or supplied by an authorized
Mercedes-Benz Center.
R Air bags and pyrotechnic Emergency
Tensioning Devices (ETDs) contain
perchlorate material, which may require
special handling and regard for the
environment. Check your national disposal
guidelines. California residents, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm .
R Air bags and ETDs are designed to function
on a one-time-only basis. An air bag or ETD
that has deployed must be replaced. PRE-
SAFE ®
has electrically operated reversible
belt tensioners in addition to the
pyrotechnic ETDs.
R Do not pass seat belts over sharp edges.
They could tear.
R Do not make any modification that could
change the effectiveness of the seat belts.
R Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
R No modifications of any kind may be made
to any components or wiring of the SRS.
R Do not change or remove any component
or part of the SRS.
R Do not install additional trim material, seat
covers, badges, etc. to the:
- padded steering wheel boss
- front-passenger air bag cover
- outer side of front seat bolsters
- side trim next to the rear seat backrest
- roof lining trim
R Do not install additional electrical/
electronic equipment on or near SRS
components and wiring.
R Keep area between air bags and occupants
free of objects (e.g. packages, purses,
umbrellas, etc.).
R Do not hang items such as coat hangers
from the coat hooks or handles over the
door. These items may be thrown around in
the vehicle and cause head and other
injuries when the window curtain air bag is
deployed.
R Air bag system components will be hot after
an air bag has inflated. Do not touch them.
R Never place your feet on the instrument
panel, dashboard, or on the seat. AlwaysOccupant safety43SafetyZ

The belt tensioners are triggered depending
on the type and severity of an accident:
R in the event of a head-on or rear-end
collision, if the vehicle decelerates or
accelerates rapidly in a longitudinal
direction during the initial stages of the
impact
R in the event of a side impact, on the side
opposite the impact if the vehicle
decelerates or accelerates rapidly in a
lateral direction
R in certain situations, if the vehicle
overturns and the system determines that
it can provide additional protection
If the air bags are deployed, you will hear a
bang and a small amount of powder may also
be released. Only in rare cases will the bang
affect your hearing. The powder that is
released generally does not constitute a
health hazard. The 6 SRS warning lamp
lights up.GWarning
Pyrotechnic Emergency Tensioning Devices
that have been deployed must be renewed.
For your safety, when disposing of Emergency
Tensioning Devices, always observe the
safety instructions. These are available from
any authorized Mercedes-Benz Center.
The PRE-SAFE ®
system has electrically
operated reversible pre-tensioners that do
not require replacement after activation.
Automatic comfort-fit feature
The front seat belts have an automatic
comfort-install feature. In vehicles with a rear
bench seat with electrically adjustable outer
seats, the seat belts for the outer seats have
an automatic comfort-install feature. The
automatic comfort-install feature reduces the
retraction force of the seat belts. This results
in increased seat belt comfort.
Children in the vehicle
Important safety notes
GWarning
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts.
GWarning!
Do not carry heavy or hard objects in the
passenger compartment or trunk unless they
are firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
60Children in the vehicleSafety