2011 MERCEDES-BENZ M-CLASS SUV oil change

Problems wit
hthe transmission Problem Possible causes/consequences and
M Solutions
Th
et rans mission has
problem sshifting gear. The transmission is losing oil.
X Hav ethe transmission chec kedataq ualified specialist work-
shop, e.g. aMercedes-Benz Servic eCentre, immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shif tthe transmission to position P.
X Switc hoff th eengine.
X Wait at leas t10seconds befor erestar tingthe engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at aqualified specialist work-
shop, e.g. aMercedes-Benz Servic eCentre, immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. Fire, naked flames
and smoking are therefor eprohibite dwhen
handling fuels.
Switch off the engin eand the auxili aryh eating
befor erefuelling. G
WARNING
Do not com einto contact with fuels.
It is hazardous to your health if your skin
comes into direct contact with fuels or you
breath einfuel vapours. G
WARNING
Do not use petrol to refuel vehicles with adie-
sel engine. Do not mix diesel with petrol. This
would result in damage to the fuel system and
engine, which could lead to avehicle fire.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not use diesel to refuel vehicles with
apetrol engine. Even small
amounts of the wron gfuel result in damage
to the fuel system and the engine.
! Do not switch on the ignition if you acci-
dentally refuel with the wrong fuel. Other-
wise, the fuel will enter the fuel lines. Notify
aq ualified specialist worksho pand have
the fuel tank and fuel lines drained com-
pletely. Petro
l(EN 228, DIN 51626)
Fuel grade !
Only refuel using unleaded premium-
grade petrol with at least
95 RON/8 5MON, whic hconform stoEuro-
pean standard EN 228 or an equivalent
specification.
! Do not use the following:
R E85 (petrol with 85% ethanol)
R E10 0(100% ethanol)
R M15 (petro lwith 15% methanol) 152
RefuellingDriving and parking

R
M85 (petrol with 85 %methanol)
R M10 0(100% methanol)
R Petrol wit hmetallic additives
R Diesel
Do not mix fuel ssuch as this with petrol
and do not use any additives. Doing so may
cause engine damage. This does not
include additives for the removal and pre-
vention of residue build-up. Petrol must
only be mixed with additives recommended
by Mercedes-Benz. More information about
recommended additives can be obtained
from any Mercedes-Ben zService Centre.
! Use afilter when adding fuel from afuel
can. The fuel lines and/or the diesel injec-
tion system could otherwis ebeblocked by
particles from the fuel can.
i E10 fuel contains up to 10% bioethanol.
Your vehicle is E10 compatible. You can
refuel your vehicle using E10 premium-
grade petrol.
i If the recommended fuel is not available,
but only as atemporary measure, you may
also use regula runleaded petrol,
91 RON/82.5 MON. Thi smay reduce
engine performance and increase fuel con-
sumption. Avoid driving at full throttle.
In some countries, the fuel grade available
may not be adequate and could cause
deposits to build up. In consultation with a
Mercedes-Ben zService Cent re,this petrol
ma ybem ixed with the additive recommen-
ded by Mercedes-Ben z(part no.
A0009 89254510). Yo umust observe the
notes and mixin gratios specified on the
container.
For further information on "Fuel", see
(Y page 374). !
Only refuel using unleaded, sulphur-free
premium-grade petrol with at least
95 RON/85 MON, which conform stoEuro- pean standar
dEN2 28or an equivalent
specifi cation.
You can otherwise impair engine output or
damage the emission contro lsystem.
i In some countries, the available petrol
may not be sufficiently low in sulphur. This
fuel can temporarily produce unpleasant
odours, especially on short journeys. As
soo nassulphur-free fuel (sulphur content
<10p pm) is used for refuelling, the odours
are reduced. Diesel (EN 590)
Fuel grade !
When refuelling, only use diesel fuel that
confor ms to th eEuropean standard EN 590
or is of equivalent quality. You can other-
wise impair engine output or damage the
engine.
! Vehicles with diesel particle filters: in
countries outsid ethe EU ,only use low sul-
phu rEuro diesel with asulphu rcontent of
under 50 ppm. Otherwise, the emission
con trol system coul dbedamaged.
! Vehicles without adiesel particle fil-
ter: in countries where only diesel fuels
with ahigher sulphur conten tare avail able,
the vehicle's oil change intervals are
shorter. More information about intervals
for changing the oil can be obtained from
any Mercedes-Benz Service Centre.
! Only use fuel that complies with the EN
590 European standard. Fuel that does not
compl ywithEN5 90can lea dtoincreased
wear, engin edamag eand damage to the
exhaust system.
Do not use the following:
R marine diesel
R heating oil
R bio-diesel
R vegetable oil
R petrol Refuelling
153Drivingand park ing Z
ML 350 4MATIC

AdBlue
®
Important notes on use To function properly, BlueTE
Cexhaust gas
aftertreatmen tmust be ope rated with the
reducin gagen tAdBlue ®
.
When the supply of AdBlue ®
is almost used
up, the Refill AdBlue See Owner's Man‐
ual message is shown in the multifunction
display.
When the AdBlue ®
supply drops to amini-
mum ,the Refill AdBlue No star tinXXXX km message is show
ninthe multifunc-
tion display.
If the Refill AdBlue No star tinXXXX km message is show
ninthe multifunction dis-
play ,you can still drive the vehicle over the
distance shown. If the AdBlue ®
is not topped
up, you will subsequen tlybeu nable to start
the engi ne.R efill the AdBlue ®
tank or have
the AdBlue ®
tank refilled at aqualified spe-
cialist workshop. If the Refill AdBlueEng. star
tnot possible message
appears in th emultifunction display and the
engine does not start ,you must top up with
at least 3. 8lAdBlue ®
(approximately 2
AdBlue ®
refill bottles).
i If you drive the vehicl efaster than
15 km/h, the Refill AdBlue Se eOwn‐ er's Manual message goes ou
tafter
approximately one minute.
Further info rmation about BlueTEC exhaust
gas aftertreatment and about AdBlue ®
can
be obtained from any Mercedes-Benz Service
Centre. Topping up AdBlue
® G
WARNING
AdBlue ®
must not come int ocontac twith
skin ,eyes or clothing.
R If AdBlue ®
comes into contact with your
eyes or skin, rinse affected areas with clean
water immediately.
R If AdBlue ®
is swallowed ,immediatel yrinse
your mouth out with alot of clea nwater and
drink plenty of water.
R Change clothing that is soile dwith
AdBlue ®
immediately.
R If allergic reactions occur, consult adoctor
immediately.
Keep AdBlue ®
out of the reach of children. G
WAR
NING
If you ope nthe AdBlue ®
tan kcap, small
amount sofammonia vapou rmay be released.
This depends in particular upon the age of the
AdBlue ®
.
Ammonia vapours have apungent odour and
are particularly irritating to:
R skin
R mucous membranes
R eyes
You may experienc eaburnin gsensation in
your eyes, nose and throat, as well as cough-
ing and waterin gofthe eyes.
Do not inhale any ammonia vapour sthat may
be released. Fil lthe AdBlue ®
tan konly in well-
ventilate dareas.
! Only us eAdBlue ®
in accordanc ewith
ISO 22241. Do not mix any additives with
AdBlue ®
,a nd do not dilute AdBlue ®
with
water. Thi smay destroy the BlueTEC
exhaust gas aftertreatment system.
! In order to fill the AdBlue ®
tank ,the vehi-
cle must be parked on alevel surface. The
AdBlue ®
tank can only be filled as intended
with the vehicle parked on alevel surface.
Fluc tuations in capacit ywill thus be avoi- Refuelling
157Drivingand park ing Z

R
the seat belt is fastened.
R yo ud epress th eaccelerator pedal.
If the transmiss ioni sinp osition R,the boot
lid must be closed.
If your seat belt is not fastened ,the following
con ditions mus tbefulfilled to automatically
release the electri cparking brake:
R the driver's door is closed.
R yo uh aves hifted out of transmissio nposi-
tion Por you have previousl ydrive nfaster
than 3km/h.
Emergency braking The vehicle can also be braked durin
gan
emergenc yusingthe electric parking brake.
X While driving ,push handle :of the electric
parking brak e(Ypage 161).
i The vehicle is braked as lon gasyou keep
th eh andle of the elect ricp arking brake
pressed. The longer the elect ricp arking
brak ehandle is depressed, the greater the
brakin gforce.
During braking:
R aw arning tone sounds.
R the Releas eparking brake message
ap pe ars.
R the red !indicator lamp in the instru-
ment cluster flashes.
When the vehicl ehas been braked to astand-
still ,the electric parkin gbrake is engaged. Parkin
gupthe vehicle
If you le avet he vehicle parked up for longer
than fou rweeks, the batter ymay be damaged
by exhaustive discharge.
X Disconnect the battery ( Ypag e346) or
connect it to atrickl echarger.
i You can obtain information about trickle
chargers from aqualified specialist work-
shop, e.g. aMercedes-Ben zService
Centre. If you leave the vehic
leparked up for longer
than six weeks, the vehic lemay sufferd am-
age as aresult of lack of use.
X Visi taq ualifieds pecialist workshop and
seek advice. Driving tips
General driving tips
Coasting with the engine switched off G
WAR
NING
Never switch the engine off whil ethe vehicle
is in motion.
There is no power assista ncef or the service
brake when the engin eisnot run ning.
You will require considerably more effort to
brake and you could therefore los econtrol of
the vehicle and cause an accident. Engine oil
! Vehicles with adiesel particle filter:
If the vehicle is mostly driven for short dis-
tances, it is possible that malfunctions may
occur durin gthe automa ticc leaning of the
diesel particle filter. This can lead to engine
damage. Therefore, if you frequently drive
short distances, make sure to drive on
motorways or countr yroads for 20 minutes
at least ever y500 km. Brakes
Important safe tynotes G
WARNING
Do not change down for additional engine
brakin gonas lippery road surface. This could
cause the drive wheels to lose their grip and
the vehicle could skid. 162
Drivin
gtipsDriving and parking

X
Use asoft clot htoclean the windscreen in
front of camera ;.
Cleaning the plastic trim G
WARNING
When cleanin gthe steering wheel boss and
dashboard, do not use cockpit sprays or
cleanin gagents containing solvents. Cleaning
agent scontaining solvents cause the surface
to becom eporous, and as aresult plastic
part smay break away and be thrown around
the interior when an airbag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the
plastic trim .This maintain sthe high-quality
look of the surfaces.
X Wipe the plastic trim with adamp, lint-free
cloth, e.g. amicrofibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again. Cleanin
gthe steering whee land gear or
selector lever X
Thoroughl ywipe with adamp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleanin gwooden trim and trim ele-
ments X
Wipe the wooden trim and trim pieces with
ad amp, lint-free cloth, e.g. amicrofibre
cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
! Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise arisk of
damaging the surface.
Cleanin gthe seat covers !
Do not us emicrofibre cloths to clean gen-
uine leather, artificial leather or
Alcantara® covers. If used often, these can
damage the cover.
! Observe the following when cleaning:
R clean genuine leather cover scarefully
with adamp cloth and then wipe the cov-
ers down with adry cloth .Make sure that
the leather does not become soaked .It
may otherwise become rough and
cracked .Only use leather care agents
that have bee ntested and approved by
Mercedes-Benz. You can obtain these
from aqualified specialist workshop, e.g.
aM ercedes-Ben zService centre.
R clean artificial leather covers with acloth
moistened with asolution con taining 1%
detergent (e.g. washing-up liquid).
R clean cloth cover switham icrofibre cloth
moistened with asolution con taining 1%
detergent (e.g. washing-up liquid). Rub
carefully and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning Care
329Maintenance andcare Z

typicall
ywearm ore on the shoulders and the
rear tyres in the centre.
On vehicles that have the same size front and
rear wheels, yo ucan interchange the wheels
ever y5000kmto1 0,000 km depending on
the degre eoftyre wear. Do not reverse the
direction of tyre rotation.
Clea nthe con tact surface softhe wheel and
the brake disc thoroughly ever ytime awheel
is interchanged. Chec kthe tyr epressure and,
if necessary, restart th etyre pressure loss
warning syste morthe tyrepressure monitor.
! On vehicles fitted wit hatyre pressure
monitor, electronic components are loca-
ted in the wheel.
Tyre-fitting tools should not be applied in
the area of the valve, as this could damage
the electronic components.
Always have the tyres changed at aquali-
fied specialist workshop, e.g. aMercedes-
Benz Servic eCentre. Direction of rota
tion
Tyres with aspecified direction of rotation
have additional benefits, e.g. if there is arisk
of aquaplaning. You will only gain these ben-
efits if the correct direction of rotation is
observed.
An arrow on the sidewall of the tyre indicates
its correct direction of rotation.
You may fit an emergenc yspare wheel/spare
wheel against the direction of rotation.
Observe the tim erestric tion on use as well as
the speed limitation specified on the emer-
genc yspare wheel/spar ewheel. Storing wheels
Stor ewheels that ar enot being used in acool,
dry and preferably dar kplace. Protect the
tyres against oil, grease, petrol and diesel. Cleanin
gthe whee ls G
WARNING
Do not us ehigh-pressure cleaners with circu-
lar-jet nozzles (dirt grinders) to clean your
vehicle, in particular the tyres. You could oth-
erwise damage the tyres and cause an acci-
dent. Wheel and tyr
ecombinations Points to remember
! For safety reasons, Mercedes-Ben zrec-
ommends that you only use tyres and
wheels which have been approved by
Mercedes-Ben zspecifically for your vehi-
cle.
These tyres have been specially adapted
for use with the contro lsystems ,suc has
AB SorE SP®
,a nd are marked as follows:
R MO =Mercedes-Ben zOriginal
R MOE =Mercedes-Ben zOriginal Extended
(tyres with run-flat characteristics)
R MO1 =Mercedes-Ben zOriginal (only cer-
tain AMG tyres)
Mercedes-Benz Original Extended tyres
may only be use donwheels that hav ebeen
specifically approved by Mercedes-Benz.
Only use tyres, wheels or accessories tes-
ted and approved by Mercedes-Benz. Cer-
tain characteristics, e.g. handling, vehic le
nois eemis sions or fuel consumption, may
otherwise be adv ersely affected. In addi-
tion, when driving with aload, tyr edimen-
sion variations could cause the tyres to
come into contact with the bodywork and
axle components .This could result in dam-
age to the tyres or the vehicle.
Mercedes-Ben zaccept snoliability for
damag eresulting from the use of tyr es,
wheel soraccess orieso the rthan those tes-
ted and approved.
Further information about tyres, wheels
and approved combination scan be 364
Wheel and tyr
ecombinationsWheels and tyres

AdBlue
®
residue crystallises afte racertain
amount of time and soils the affecte dsur-
faces.
Hig houtside temperatures If AdBlue
®
is heate dtoabove 50 †for an
extended perio doftime,AdBlue ®
may start
to decom pose,e .g.d ue to direc tsunlight on
the AdBlue ®
tank. Ammonia vapour sdevelop
as aresult. G
WARNING
Ammonia vapours may escape if the
AdBlue ®
tan kcap is opened at high tempera-
tures. Ammonia vapours have apungent
odour and are particularly irritating to the
skin, to mucous membranes and to the eyes.
You may experienc eaburning sensation in
your eyes, nose and throat ,aswell as cough-
ing and waterin goftheeyes.
Do no tinhale ammoni avapours.
Lo wo utside temperatures AdBlue
®
freezes at atemperatur eofapp rox-
imatel y–11 †. Th evehicle is equip pedw ith
an AdBlue ®
preheating system at the factory.
Winter operatio ncan thus be guaranteed
even at temperatures below –11 †.
Additives !
Only use AdBlue ®
in accordan cewit hISO
22241. Do not us eadditives wit hAdBlue ®
an ddon ot dilute AdBlue ®
with water. This
may destroy th eBlueTEC exhaust gas after-
treatmen tsystem.
Purity Assuring the purity of AdBlue
®
is particularly
important with respect to avoiding malfunc-
tions in the exhaus tgas aftertreatment sys-
tem.
If AdBlue ®
is pumped out of the AdBlue ®
tank,
e.g. during repair work, do not use this fluid to refill the tank
.The purity of the fluid can no
longer be guaranteed.
! Impuritie sinAdBlue ®
(e.g. due to other
service products, cleaning agents or dust)
lead to:
R increased emission values
R damage to the catalytic converter
R engine damage
R ®
exhaust
Tota lcapacity of the AdBlue ®
tank Model Total
capacity 27.5 l
Engine oil
Th
eq uality of engine oils is decisive for the
function and service life of an engine. After
extensive tests, Mercedes-Benz approves
engine oils that correspond to the current
technical standard.
Therefore, only Mercedes-Benz approved
engine oils may be used in Mercedes-Benz
engines.
Further information on tested and approved
engine oils can be obtained from any
Mercedes-Benz Service Centre. Mercedes-
Benz recommends that you have the oil
change carried out at aMercedes-Benz
Ser vice Centre. Mercedes-Ben zapproval is
indicated on the oil container by the inscrip-
tion "MB Approval" and the cor respondi ng
designation, e.g. MB Approval 22 9.51.
Th et able shows which engine oils have been
approved for your vehicle. Petrol engines MB Approval
M3
50 4MATIC 22
9.3, 229.5 Servic
eproducts and capacities
375Technicaldata Z
malfunctions in the BlueTEC
gas aftertreatment system
ML 250 BlueTEC 4MATIC
Please bear the following in mind ML
350 BlueTEC 4MATIC

Diesel engines MB Approval
228.51,
229.31 ,229.51 engine oils on the Interne
tat
http:/ /bevo. mercedes -benz.com by enter-
ing the designation, e.g. 22 9.5.
i If the engine oils listed in the table are not
available ,you ma yadd the followin gengine
oil su ntil the next oil change:
R vehi cles with apetrol engine: MB
Approval 22 9.1orA CEAA3
R vehicles wit hadiesel engine: MB
Approval 229.1 or ACE AC3
Engine oil may only be adde donce, and no
mor ethan 1. 0lmay be added.
Capacities The following values refer to an oil change
including the oil filter. Model Capacity
7.0 l
7.8 l
8.0 l
Additives
!
Do not use additive sinengine oil .This
could damage the engine.
Engine oil viscosity Viscosit
ydescribes the flow characteristi cs
of afluid. If an engin eoil has ahigh viscosity
rating, it flows slowly; the lower the viscosity,
the faster it flows.
Engine oil selection is based on the respective
outside temperatures and in accordance with
the SA Eclassification (viscosity). The table
below shows you which SA Eclassifications are to be used. The low-temperature proper-
ties of engin eoils can be significantly
impaired durin goperation due to, for exam-
ple, ageing or soot and fuel accretion. It is
therefore strongly recommende dtoobserve
regula roil changes using an approved engine
oil with the appropriate SA Eclassification. Brake fluid
G
WAR
NING
Over aperiod of time, the brak efluid absorbs
moisture fro mthe air ;This lower sits boiling
point.
If the boiling point of the brake fluid is too low,
vapour pockets may form in the brake system
when the brakes are applied hard (e.g. when
driving downhill). Thi simpairs brakin geffi-
ciency.
Yo us hould hav ethe brake fluid renewed at
regular intervals. The brake fluid change inter-
vals can be found in the Servic eBooklet.
Only use brak efluid approved by Mercedes-
Benz .Information abou tapproved brak eflu-
ids can be obtained from any Mercedes-Benz
Service Centr eoronthe Internet at
http://bevo. mercedes-benz.com
i There is usuall yanoticeint he engine
compartmen ttoremin dyou when the next
brake fluid change is due. 376
Service products and capacitiesTechnical data
You can cal
lupanoverview of ap proved
ML
350 BlueTEC 4MATIC
Vehicles wit
hadiesel particle filter
ML 250 BlueTEC 4MATIC
ML 350 4MATIC
ML 350 BlueTEC 4MATIC
ML
250 BlueTEC 4MATIC