2011 MERCEDES-BENZ GLK-Class Owner's Manual

ESP®
(Electronic Stability Program)
Important safety notesGWarning
Observe "Important safety notes"
( Y page 61).
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilize the
vehicle. If necessary, the engine output is also
modified to keep the vehicle on the desired
course within physical limits. ESP ®
assists
the driver when pulling away on wet or
slippery roads. ESP ®
can also stabilize the
vehicle during braking.
If ESP ®
intervenes, the ä warning lamp
flashes in the instrument cluster.
GWarning!
Never switch off the ESP when you see the
ESP warning lamp ä flashing in the
instrument cluster. In this case proceed as
follows:
R When driving off, apply as little throttle as
possible.
R While driving, ease up on the accelerator
pedal.
R Adapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid. The ESP cannot
prevent accidents resulting from excessive
speed.
! Vehicles without 4MATIC: switch the
ignition off when:
R the parking brake is being tested using a
dynamometer
R the vehicle is being towed with the front/
rear axle raised
Application of the brakes by ESP ®
may
otherwise destroy the brake system.
! Vehicles with 4MATIC: switch off the
ignition when the parking brake is being
tested on a brake dynamometer.
Application of the brakes by ESP ®
may
otherwise destroy the brake system.
! Vehicles with 4MATIC: function or
performance tests may only be carried out
on a 2-axle dynamometer. If you wish to
operate the vehicle on such a
dynamometer, please consult an
authorized Mercedes-Benz Center in
advance. You could otherwise damage the
drive train or the brake system.
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly.
ETS/4ETS (Electronic Traction System)GWarning
Observe "Important safety notes"
( Y page 61).
Traction control is part of ESP ®
.
Traction control brakes the drive wheels
individually if they spin. This enables you to
pull away and accelerate on slippery surfaces,
for example if the road surface is slippery on
one side. On vehicles with 4MATIC, more
drive torque is also transferred to the wheel
or wheels with traction.
Traction control remains active if you
deactivate ESP ®
.
Deactivating/activating ESP ®
GWarning
The ESP
®
should not be switched off during
normal driving other than in the
circumstances described below. Disabling
the system will reduce vehicle stability in
driving maneuvers.
Do not switch off the ESP ®
when a spare
wheel is mounted.
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ESP®
is activated automatically when the
engine is running.
It may be best to deactivate ESP ®
in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravelGWarning!
Activate ESP ®
as soon as the situations
described above no longer apply. ESP ®
will
otherwise not be able to stabilize the vehicle
if the vehicle starts to skid or a wheel starts
to spin.
When you deactivate ESP ®
:
R ESP ®
no longer improves driving stability.
R the engine's torque is no longer limited and
the drive wheels can spin. The spinning of
the wheels results in a cutting action, which
provides better grip.
R traction control is still activated.
R ESP ®
still provides support when you
brake.
If ESP ®
is deactivated and one or more wheels
start to spin, the ä warning lamp in the
instrument cluster flashes. In such situations,
ESP ®
will not stabilize the vehicle.
XTo deactivate: press button :.
The å warning lamp in the instrument
cluster lights up.GWarning
When the å ESP OFF warning lamp lights
up, ESP is switched off.
When the ä ESP warning lamp and the
å ESP OFF warning lamp are on
continuously, ESP is not operational due to a
malfunction.
When ESP is switched off or not operational,
the vehicle's stability during standard driving
maneuvers is reduced.
Adapt your driving style to suit the prevailing
road conditions/weather conditions and to
the non-operating status of ESP.
! Avoid spinning a drive wheel for an
extended period with ESP ®
switched off.
This could cause serious damage to the
drive train.
XTo activate: press button :.
The å warning lamp in the instrument
cluster goes out.
ESP ®
trailer stabilization
If your trailer begins to lurch, you can only
stabilize the vehicle/trailer combination by
depressing the brake firmly.
In this situation, ESP ®
assists you and can
detect if the trailer begins to lurch. ESP ®
slows the vehicle down by braking and
limiting the engine output until the vehicle/
trailer combination has stabilized.
Trailer stabilization is active from a speed
above 40 mph (65 km/h).
GWarning!
The system will not be able to assist when the
trailer jackknifes
R if the ESP ®
has switched off due to a
malfunction
R on wet or icy roads
R on roads with slippery surface
R in sand or gravel
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Trailers with a high center of gravity may tip
over before the system recognizes swaying of
the trailer.
Trailer stabilization does not work if ESP ®
is
deactivated or disabled because of a
malfunction.
EBD
GWarning
Observe "Important safety notes"
( Y page 61).
EBD monitors and controls the brake
pressure on the rear wheels to improve
driving stability while braking.
GWarning!
If the EBD malfunctions, the brake system will
still function with full brake boost. However,
the rear wheels could lock up during
emergency braking situations, for example.
You could lose control of the vehicle and
cause an accident.
Adapt your driving style to the changed
driving characteristics.
Anti-theft systems
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct key.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. The
engine can be started by anyone with a valid
key that is left inside the vehicle.
XTo activate with the SmartKey: remove
the SmartKey from the ignition lock.XTo activate with KEYLESS-GO: switch the
ignition off and open the driver's door.XTo deactivate: switch on the ignition.
i
The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Mercedes-Benz
Center or call 1-800-FOR-MERCedes (in
USA) or 1-800-387-0100 (in Canada).
ATA (Anti-Theft Alarm system)
A visual and audible alarm is triggered if the
alarm system is armed and you open:
R a door
R the vehicle with the mechanical key
R the tailgate
R the hood
The alarm is not switched off, even if you
close the open door that has triggered it, for
example.
i If the alarm stays on for more than 30
seconds, the emergency call system
mbrace (USA only) or TELEAID (Canada
only) initiates a call to the Customer
Assistance Center automatically. The
emergency call system initiates the call
provided that:
R you have subscribed to the mbrace/
TELEAID service.
R the mbrace/TELEAID service has been
activated properly.
R the required mobile phone, power supply
and GPS are available.
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XTo arm: lock the vehicle with the SmartKey
or KEYLESS-GO.
Indicator lamp : flashes. The alarm
system is armed after approximately 15
seconds.XTo deactivate: unlock the vehicle using the
SmartKey or KEYLESS-GO.XTo stop the alarm using the SmartKey:
insert the SmartKey into the ignition lock.
The alarm is switched off.
or
XPress the % or & button on the
SmartKey.
The alarm is switched off.XTo stop the alarm using KEYLESS-GO:
grasp the outside door handle. The key
must be outside the vehicle.
The alarm is switched off.
or
XPress the Start/Stop button on the
dashboard. The key must be inside the
vehicle.
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Vehicle equipment ..............................68
SmartKey ............................................. 68
Doors .................................................... 75
Cargo compartment ............................78
Side windows ...................................... 81
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Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
SmartKey
Important safety notes
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned by these
parts.
GWarning!
Do not carry heavy or hard objects in the
passenger compartment or cargo
compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child’s risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
General information
All doors and the tailgate must be closed.
If you cannot open or lock the vehicle with the
SmartKey, either the battery in the SmartKey
is empty, the SmartKey is faulty, or the vehicle
battery is discharged.
XCheck the battery in the SmartKey and
replace it if necessary ( Y page 72).XUnlock the driver's door using the
mechanical key ( Y page 71).XLock the vehicle using the mechanical key
( Y page 71).XHave the vehicle battery and battery
contacts checked by an authorized
Mercedes-Benz Center.
If the SmartKey is faulty, contact Roadside
Assistance or an authorized Mercedes-Benz
Center.
SmartKey functions
Locking and unlocking centrally
The SmartKey centrally locks/unlocks:
R the doors
R the tailgate
R the fuel filler flap
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:& To lock the vehicle;F To unlock the tailgate=% To unlock the vehicle
When unlocking, the turn signals flash once.
When locking, they flash three times.
When it is dark, the surround lighting also
comes on if it is activated in the on-board
computer.
You can also set an audible signal to confirm
that the vehicle has been locked or unlocked.
The audible signal can be activated and
deactivated using the on-board computer
( Y page 173).
i Only for USA:
This equipment complies with Part 15 of
the FCC regulations. Operation is subject
to the following conditions:
R this equipment must not emit harmful,
electromagnetic radiation.
R this equipment may be affected by
electromagnetic radiation, including
radiation which can trigger unwanted
functions.
Any unauthorized change to this equipment
can lead to the user's operating license
being withdrawn.
i Only for Canada:
This equipment complies with the RSS-210
regulations of Industry Canada. Operation
is subject to the following conditions:
R this equipment must not emit harmful,
electromagnetic radiation.
R this equipment receives electromagnetic
radiation, including radiation which can
trigger unwanted functions.
Any unauthorized change to this equipment
can lead to the user's operating license
being withdrawn.XTo unlock centrally: press the %
button.
If you do not open a door or the tailgate within
approximately 40 seconds of unlocking the
vehicle:
R the vehicle is locked again.
R the theft deterrent locking system is
activated again.
XTo lock centrally: press the & button.
KEYLESS-GO
General notes
i Only for USA:
This equipment complies with Part 15 of
the FCC regulations. Operation is subject
to the following conditions:
R this equipment must not emit harmful,
electromagnetic radiation.
R this equipment may be affected by
electromagnetic radiation, including
radiation which can trigger unwanted
functions.
Any unauthorized change to this equipment
can lead to the user's operating license
being withdrawn.
i Only for Canada:
This equipment has been released in
accordance with RSS - 210 of Industry
Canada. Operation is subject to the
following conditions:
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Rthis equipment must not emit harmful,
electromagnetic radiation.
R this equipment receives electromagnetic
radiation, including radiation which can
trigger unwanted functions.
Any unauthorized change to this equipment
can lead to the user's operating license
being withdrawn.
Important information for using
KEYLESS-GO
R You can use the KEYLESS-GO key as a
conventional key.
R You can combine KEYLESS-GO functions
with those of a conventional key (e.g. open
with KEYLESS-GO and close with the
& button).
R Always carry your KEYLESS-GO key on your
person.
R Never keep the KEYLESS-GO key with:
- electronic equipment, such as your
mobile phone or another key
- metal objects, such as coins or metal foil
This may impair the functioning of KEYLESS-
GO.
R To open or close the vehicle, the KEYLESS-
GO key should be no more than 3 ft (1 m)
from the door or tailgate.
R When the vehicle is parked for more than
72 hours, the KEYLESS-GO function is
deactivated. Pull one of the outer door
handles and turn on the ignition to
reactivate the KEYLESS-GO function.
R If the KEYLESS-GO key is not near the
vehicle, it is possible that the system may
not recognize it. In this case, the vehicle
cannot be locked or started with KEYLESS-
GO.
R If the KEYLESS-GO key has been removed
from the vehicle (e.g. if a passenger leaves
the vehicle with the KEYLESS-GO key):
- while someone is holding the Start/Stop
button or attempting to lock the vehicle
with the outer door handle, the message
Key not detected appears in the
multifunction display
- while the engine is running, the red
message Key not detected appears in
the multifunction display as you pull
away. Find the KEYLESS-GO key or
change its current position immediately
(e.g. place it on the front-passenger seat
or carry it in your shirt pocket.)
R If you have started the engine using the
Start/Stop button, you can turn if off again
by:
- pressing the Start/Stop button again
- inserting the KEYLESS-GO key in the
ignition lock when the vehicle is
stationary and the automatic
transmission is in parking position P.
R You may accidentally unlock the vehicle if
the KEYLESS-GO key is within 3 ft (1 m) of
the vehicle and:
- an outer door handle comes into contact
with water
or
- you are cleaning an outer door handle.
R Note that the engine can be started by any
vehicle occupant if a KEYLESS-GO key is in
the vehicle.
Option 1: there is a KEYLESS-GO key in the
vehicle and a KEYLESS-GO key outside the
vehicle. If you leave the KEYLESS-GO key
behind when you get out and lock the
vehicle, a message does not appear in the
multifunction display.
Option 2: there is a KEYLESS-GO key in the
vehicle but no KEYLESS-GO key outside the
vehicle. When you get out and try to lock
the vehicle, the message Key still in
vehicle appears in the multifunction
display. The vehicle is not locked in this
case.
When starting the engine and while driving,
KEYLESS-GO also checks whether a valid key
is in the vehicle by periodically establishing
radio contact.70SmartKeyOpening and closing
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