2011 MERCEDES-BENZ GLK-Class tow

Index ....................................................... 4Introduction ......................................... 17At a glance ........................................... 23Safety ................................................... 33Opening and closing ...........................67Seats, steering wheel and mirrors ....89Lights and windshield wipers ..........101Climate control ................................. 117Driving and parking ..........................127On-board computer and displays ....161Loading, stowing and features ........205Maintenance and care ......................231Roadside Assistance ........................243Tires and wheels ............................... 263Technical data ................................... 291
Contents3BA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 3

1, 2, 3 ...
115 V socket ...................................... 218
12 V socket ........................................ 217
4ETS see ETS/4ETS
4MATIC (permanent four-wheel
drive) .................................................. 156
A
ABS (Anti-lock Braking System) Display message ............................ 181
Function/notes ................................ 62
Warning lamp ................................. 197
Accident (notes) ................................ 245
Active light function (display
message) ............................................ 186
Active service system see Service interval display
Air bags
Display message ............................ 179
Front air bag (driver, front
passenger) ....................................... 37
Important safety notes ....................36
Knee bag .......................................... 38
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........46
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................41
Pelvis air bag ................................... 40
Safety guidelines ............................. 35
Side impact air bag ..........................39
Window curtain air bag ....................41
Air-conditioning system
see Climate control
Air dehumidification
Activating/deactivating with
cooling ........................................... 120
Air distribution
Setting ........................................... 121
Airflow
Setting ........................................... 122
Air nozzles
see Air vents .................................. 124
Air pressure
see Tire pressure
Air-recirculation mode
Activating/deactivating .................123
Air vents ............................................. 124
Glove box ....................................... 125
Important safety information .........124
Rear ............................................... 125
Setting the center air vents ...........124
Setting the side air vents ...............124
Alarm system
see ATA
Anti-lock Braking System
see ABS
Anti-Theft Alarm system
see ATA
Anti-theft system
ATA (Anti-Theft Alarm system) .........65
Ashtray ............................................... 215
ATA (Anti-Theft Alarm system) Activating/deactivating ...................65
Function ........................................... 65
Switching off the alarm ....................65
Audio menu (on-board computer) .... 168
AUTO lights see Light sensor
Automatic car wash .......................... 237
Automatic transmission Display message ............................ 192
Driving tips .................................... 136
Emergency running mode ..............139
Kickdown ....................................... 136
Malfunction .................................... 139
Program selector button ................137
Pulling away ................................... 131
Releasing the parking lock
manually ........................................ 139
Selector lever ................................ 134
Starting .......................................... 131
Trailer towing ................................. 136
B
Backrest (display message) ............. 193
Bag hook ............................................ 210
BAS (Brake Assist System) ................. 62
Battery Charging ........................................ 254
Checking (SmartKey) .......................72
Display message ............................ 188
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Important safety guidelines
(SmartKey) ....................................... 72
Jump-starting ................................. 256
Replacing (SmartKey) ......................72
Safety notes .................................. 253
Belt
see Seat belts
Brake fluid
Notes ............................................. 298
Brake fluid level ................................ 236
Brake lamp (display message) ......... 184
Brakes ABS .................................................. 62
BAS .................................................. 62
Brake fluid (notes) .........................298
Display message ............................ 182
Important safety notes ..................145
Maintenance .................................. 146
Parking brake ........................ 143, 147
Warning lamp ................................. 195
Breakdown
see Accident (notes)
see Flat tire
Bulbs
Backup lamp .................................. 112
Brake lamp .................................... 112
High-beam headlamps ...................110
License plate lamp .........................113
Low-beam headlamps ....................110
Overview ........................................ 108
Parking lamps ................................ 111
Rear fog lamp ................................ 112
Replacing ....................................... 112
Standing lamps (front) ...................111
Tail lamp ........................................ 112
Turn signal lamp ............................ 112
Turn signals (front) ......................... 111
C
CAC (Customer Assistance Center) .........20
California
Important notice for retail
customers and lessees ....................18
Calling up a malfunction
see Display messages
Capacities
see Technical data
Care
Carpets .......................................... 242
Car wash ........................................ 237
Display ........................................... 241
Gear or selector lever ....................241
Headlamps ..................................... 240
Notes ............................................. 237
Paint .............................................. 239
Plastic trim .................................... 241
Power washer ................................ 238
Rear view camera .......................... 240
Roof lining ...................................... 242
Seat belt ........................................ 242
Seat covers .................................... 242
Sensors ......................................... 240
Steering wheel ............................... 241
Tail pipes ....................................... 241
Trim strips ..................................... 241
Washing by hand ........................... 238
Wheels ........................................... 238
Windows ........................................ 239
Wiper blades .................................. 239
Wooden trim .................................. 241
Cargo compartment cover ............... 210
Cargo compartment enlargement ... 208
Cargo compartment floor Opening/closing ............................ 212
Stowage well (under) .....................212
Cargo net
Attaching ....................................... 211
Important safety information .........211
Cargo tie down rings ......................... 209
CD player/CD changer (on-board
computer) .......................................... 169
Center console ..................................... 29
Central locking Automatic locking (on-board
computer) ...................................... 173
SmartKey ......................................... 68
Changing bulbs
Headlamps ..................................... 107
Changing gears .................................. 136
Changing the programming SmartKey ......................................... 71
Child-proof locks
Rear doors ....................................... 60Index5BA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 5

Display (cleaning instructions) ........ 241
Display messages Brakes ........................................... 181
Calling up (on-board computer) .....175
Clearing (on-board computer) ........175
Driving systems ............................. 189
Engine ............................................ 186
KEYLESS-GO .................................. 194
Lamps ............................................ 186
Safety systems .............................. 176
Service interval display ..................236
SmartKey ....................................... 193
Tires ............................................... 189
Vehicle ........................................... 192
Distance recorder ............................. 166
Door Automatic locking ............................ 76
Automatic locking (on-board
computer) ...................................... 173
Display message ............................ 192
Emergency locking ........................... 77
Emergency unlocking .......................77
Opening (from inside) ......................76
Door control panel
Overview .......................................... 31
Doors
Important safety notes ....................75
Drinking and driving ......................... 144
Drinks holder see Cup holder
Drive program
Automatic ...................................... 137
Drive program display ...................... 135
Driving abroad ................................... 149
Driving on flooded roads .................. 147
Driving safety system EBD (Electronic Brake force
Distribution) ..................................... 65
ESP ®
(Electronic Stability
Program) .......................................... 63
ETS/4ETS (Electronic Traction
System) ........................................... 63
Important safety information ...........61
Driving safety systems
ABS (Anti-lock Braking System) .......62
BAS (Brake Assist System) ..............62
Overview .......................................... 61Driving systems
Cruise control ................................ 149
PARKTRONIC ................................. 151
Rear view camera .......................... 154
Driving tips ........................................ 136
Downhill gradients .........................145
Driving on flooded roads ................147
Towing a trailer .............................. 156
Wet road surface ........................... 146
Winter ............................................ 149
DVD audio (on-board computer) ...... 169
E
EASY-ENTRY feature ............................ 96
Activating/deactivating (on-
board computer) ............................ 173
EASY-EXIT feature ............................... 96
Activating/deactivating (on-
board computer) ............................ 173
Crash-responsive ............................. 97
EBD (Electronic Brake force
Distribution) Display message ............................ 182
Function/notes ................................ 65
Electrical fuses
see Fuses
Electronic Brake force
see EBD
Electronic Stability Program
see ESP ®

Electronic Traction System
see ETS/4ETS
Emergency call
see mbrace
Emergency release
Fuel filler flap ................................. 141
Vehicle ............................................. 77
Emergency running mode
Automatic transmission .................139
Emergency spare wheel
Storage location ............................ 246
Stowing .......................................... 246
Emergency tensioning device
Function ........................................... 54
Safety guidelines ............................. 35
Emergency unlocking
Tailgate ............................................ 81
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Octane number (fuel) ........................ 296
Odometer ........................................... 166
Off-road 4MATIC .......................................... 156
Oil
see Engine oil
On-board computer
Audio menu ................................... 168
Convenience submenu ..................173
Display messages ..........................175
Factory settings ............................. 174
Important safety notes ..................162
Instrument cluster submenu ..........171
Lighting submenu .......................... 172
Message memory .......................... 175
Navigation menu ............................ 167
Operating video DVD .....................169
Operation ....................................... 163
Overview of menus ........................165
Service menu ................................. 170
Settings menu ............................... 171
Standard display submenu ............166
Telephone menu ............................ 169
Time/Date submenu .....................171
Trip menu ...................................... 166
Vehicle submenu ........................... 173
Opening and closing the side trim
panels ................................................. 112
Operating system see On-board computer
Outside temperature
Display ........................................... 163
Overhead control panel
Overview .......................................... 30
Override feature
Rear side windows ...........................60
P
Paint code number ............................ 293
Paintwork (cleaning instructions) ... 239
Panic alarm .......................................... 61
Panorama roof with power tilt/
sliding panel Opening/closing .............................. 86
Resetting ......................................... 87
Parking ............................................... 142
Parking aid
PARKTRONIC ................................. 151
Rear view camera .......................... 154
Parking brake .................................... 143
Parking lamp (display message) ...... 185
Parking lock Releasing manually (automatic
transmission) ................................. 139
Parking position
Exterior mirror on the front-
passenger side ................................. 99
PARKTRONIC
Activating/deactivating .................153
Function/notes ............................. 151
Malfunction .................................... 154
Problem ......................................... 154
Range of the sensors .....................152
Trailer towing ................................. 153
Warning display ............................. 152
PASSENGER AIRBAG OFF indicator
lamp (only Canada) ............................. 46
PASSENGER AIRBAG OFF indicator
lamp (only USA) ................................... 41
Pedals ................................................. 144
Permanent display (on-board
computer) .......................................... 171
Permanent four-wheel drive see 4MATIC
Plastic trim (cleaning instructions) . 241
Power supply (trailer) ....................... 159
Power washers .................................. 238
Power windows see Side windows
Product information ............................ 17
Program selector button .................. 137
Pulling away Automatic transmission .................131
R
Radio Changing stations (on-board
computer) ...................................... 168
see separate operating instructions
Range (on-board computer) ............. 166
Rear compartment Setting the airflow .........................122
Setting the air vents ......................125
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Service productsBrake fluid ..................................... 298
Capacities ...................................... 295
Coolant (engine) ............................ 298
Engine oil ....................................... 297
Fuel ................................................ 296
Important safety notes ..................294
Notes ............................................. 294
Refrigerant (air-conditioning
system) .......................................... 298
Washer fluid ................................... 299
Settings
Factory (on-board computer) .........174
On-board computer .......................171
Shift ranges ....................................... 137
Side impact air bag ............................. 39
Side marker lamp (display
message) ............................................ 185
Side windows Convenience closing feature ............83
Convenience opening feature ..........83
Important safety information ...........81
Opening/closing .............................. 82
Resetting ......................................... 84
Troubleshooting ............................... 84
Sliding sunroof
Important safety information ...........85
Troubleshooting ............................... 88
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................72
Changing the programming .............71
Checking the battery .................68, 72
Convenience closing feature ............83
Convenience opening feature ..........83
Display message ............................ 193
Important safety notes ....................68
Malfunction ...................................... 74
Starting the engine ........................131
Snow chains ...................................... 148
Socket ................................................ 217
Dashboard ..................................... 217
Luggage compartment ...................217
Rear compartment .........................217
SOS
see mbrace Spare wheel
Notes/data .................................... 289
Storage location ............................ 246
Stowing .......................................... 246
see Emergency spare wheel
Speedometer
Additional speedometer (on-
board computer) ............................ 166
Segments ...................................... 163
Setting the unit (on-board
computer) ...................................... 171
SRS (Supplemental Restraint
System) Display message ............................ 177
Introduction ..................................... 34
Warning lamp ................................. 199
Warning lamp (function) ................... 34
Standard display (on-board
computer) .......................................... 166
Starting the engine Important safety notes ..................130
Station
see Radio
Steering (display message) .............. 193
Steering wheel Adjusting (electrically) .....................96
Adjusting (manually) ........................96
Buttons (on-board computer) ......... 163
Cleaning ......................................... 241
Important safety notes ....................95
Memory function (storing
settings) ........................................... 96
Storing settings (memory
function) ........................................ 100
Stowage compartments
Armrest (under) ............................. 207
Glove box ....................................... 207
Stowage space
Cup holders ................................... 214
Important safety information .........206
Submenu (on-board computer)
Convenience .................................. 173
Factory setting ............................... 174
Instrument cluster .........................171
Lights ............................................. 172
Standard display ............................ 166
Time/Date ..................................... 171
Vehicle ........................................... 173Index13BA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 13

Kilopascal (kPa) (definition) ...........285
Labeling (overview) ........................280
Load bearing index (definition) ......286
Load index ..................................... 283
Load index (definition) ...................285
Maximum loaded vehicle weight
(definition) ..................................... 285
Maximum load on a tire
(definition) ..................................... 286
Maximum permissible tire
pressure (definition) ....................... 285
Maximum tire load .........................278
Maximum tire load (definition) .......285
Optional equipment weight
(definition) ..................................... 286
PSI (pounds per square inch)
(definition) ..................................... 286
Replacing ....................................... 280
Service life ..................................... 265
Sidewall (definition) .......................286
Speed index (definition) .................285
Storing ........................................... 266
Structure and characteristics
(definition) ..................................... 284
Temperature .................................. 279
TIN (Tire Identification Number)
(definition) ..................................... 286
Tire bead (definition) ......................286
Tire pressure (definition) ................286
Tire pressures (recommended) ......284
Tire size (data) ............................... 287
Tire size designation, load-bearing
capacity, speed index ....................281
Tire tread ....................................... 265
Tire tread (definition) .....................286
Total load limit (definition) .............287
Traction ......................................... 279
Traction (definition) .......................286
Tread wear ..................................... 279
TWR (permissible trailer drawbar
noseweight) (definition) .................286
Uniform Tire Quality Grading
Standards ...................................... 278
Uniform Tire Quality Grading
Standards (definition) ....................284
Unladen weight (definition) ............285
Wear indicator (definition) .............286
Wheel rim (definition) ....................285Tires and wheels (important safety
information) ....................................... 264
Top Tether ............................................ 59
Towing Important safety guidelines ...........258
Installing the towing eye ................258
Removing the towing eye ...............259
Towing a trailer
Driving tips .................................... 156
Trailer
Coupling up ................................... 157
Decoupling ..................................... 158
Display message ............................ 183
Power supply ................................. 159
Towing ........................................... 157
Trailer loads and drawbar
noseweights ...................................... 158
Trailer towing .................................... 136
ESP ®
................................................ 64
PARKTRONIC ................................. 153
Transfer case ..................................... 139
Transmission position display ......... 135
Transmission positions .................... 135
Trip computer (on-board
computer) .......................................... 166
Trip odometer Calling up ....................................... 166
Resetting (on-board computer) ......167
Trunk
Automatic opening ..................... 78, 79
Trunk lid
Opening/closing .............................. 78
Turn signal (display message) ......... 184
Turn signals ....................................... 104
TWR (permissible trailer drawbar
noseweight) (definition) ................... 286
Type plate see Vehicle identification plate
U
Unlocking Emergency unlocking .......................77
From inside the vehicle (central
unlocking button) ............................. 76
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V
Vanity mirror Sun visor ........................................ 215
Vehicle
Data acquisition ............................... 21
Emergency unlocking .......................77
Equipment ....................................... 17
Exterior view .................................... 24
Individual settings (on-board
computer) ...................................... 171
Loading .......................................... 274
Lowering ........................................ 252
Maintenance .................................... 18
Parking up ..................................... 144
Raising ........................................... 248
Reporting problems .........................20
Towing away .................................. 258
Tow-starting ................................... 258
Transporting .................................. 260
Vehicle data
see Technical data
Vehicle identification number
see VIN
Vehicle identification plate .............. 293
Vehicle tool kit .................................. 245
Video (DVD) ........................................ 169
Video DVD (on-board computer) ...... 169
VIN ...................................................... 293
W
Warning and indicator lamps ABS ................................................ 197
Brakes ........................................... 195
Check Engine ................................. 200
Coolant .......................................... 201
ESP ®
.............................................. 198
ESP ®
OFF ....................................... 199
Fuel tank ........................................ 200
Overview .......................................... 27
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........46
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................41
Reserve fuel ................................... 200
Seat belt ........................................ 196
SRS ................................................ 199
Tire pressure monitor ....................202
Warranty ............................................ 292
Washer fluid reservoir Removing/attaching ......................110
Wheel bolt tightening torque ........... 252
Wheel chock ...................................... 248
Wheels Changing/replacing .......................280
Changing a wheel .......................... 247
Checking ........................................ 265
Cleaning ......................................... 238
Guidelines to be observed .............265
Mounting a wheel .......................... 250
Removing a wheel ..........................250
Tightening torque ........................... 252
Wheel size/tire size .......................287
Window curtain air bag
Display message ............................ 178
Operation ......................................... 41
Windows
see Side windows
Windows (cleaning instructions) ..... 239
Windshield Defrosting ...................................... 122
Windshield washer fluid (display
message) ............................................ 193
Windshield washer system Adding washer fluid .......................235
Notes ............................................. 299
Windshield wipers
Important safety notes ..................113
Replacing the wiper blades ....114, 115
Switching on/off ........................... 113
Troubleshooting ............................. 116
Winter operation ............................... 149
Winter tires M+S tires ....................................... 148
Wiper blades
Cleaning ......................................... 23916IndexBA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 16