2011 MERCEDES-BENZ GLK-Class Factory service

Octane number (fuel) ........................ 296
Odometer ........................................... 166
Off-road 4MATIC .......................................... 156
Oil
see Engine oil
On-board computer
Audio menu ................................... 168
Convenience submenu ..................173
Display messages ..........................175
Factory settings ............................. 174
Important safety notes ..................162
Instrument cluster submenu ..........171
Lighting submenu .......................... 172
Message memory .......................... 175
Navigation menu ............................ 167
Operating video DVD .....................169
Operation ....................................... 163
Overview of menus ........................165
Service menu ................................. 170
Settings menu ............................... 171
Standard display submenu ............166
Telephone menu ............................ 169
Time/Date submenu .....................171
Trip menu ...................................... 166
Vehicle submenu ........................... 173
Opening and closing the side trim
panels ................................................. 112
Operating system see On-board computer
Outside temperature
Display ........................................... 163
Overhead control panel
Overview .......................................... 30
Override feature
Rear side windows ...........................60
P
Paint code number ............................ 293
Paintwork (cleaning instructions) ... 239
Panic alarm .......................................... 61
Panorama roof with power tilt/
sliding panel Opening/closing .............................. 86
Resetting ......................................... 87
Parking ............................................... 142
Parking aid
PARKTRONIC ................................. 151
Rear view camera .......................... 154
Parking brake .................................... 143
Parking lamp (display message) ...... 185
Parking lock Releasing manually (automatic
transmission) ................................. 139
Parking position
Exterior mirror on the front-
passenger side ................................. 99
PARKTRONIC
Activating/deactivating .................153
Function/notes ............................. 151
Malfunction .................................... 154
Problem ......................................... 154
Range of the sensors .....................152
Trailer towing ................................. 153
Warning display ............................. 152
PASSENGER AIRBAG OFF indicator
lamp (only Canada) ............................. 46
PASSENGER AIRBAG OFF indicator
lamp (only USA) ................................... 41
Pedals ................................................. 144
Permanent display (on-board
computer) .......................................... 171
Permanent four-wheel drive see 4MATIC
Plastic trim (cleaning instructions) . 241
Power supply (trailer) ....................... 159
Power washers .................................. 238
Power windows see Side windows
Product information ............................ 17
Program selector button .................. 137
Pulling away Automatic transmission .................131
R
Radio Changing stations (on-board
computer) ...................................... 168
see separate operating instructions
Range (on-board computer) ............. 166
Rear compartment Setting the airflow .........................122
Setting the air vents ......................125
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Service productsBrake fluid ..................................... 298
Capacities ...................................... 295
Coolant (engine) ............................ 298
Engine oil ....................................... 297
Fuel ................................................ 296
Important safety notes ..................294
Notes ............................................. 294
Refrigerant (air-conditioning
system) .......................................... 298
Washer fluid ................................... 299
Settings
Factory (on-board computer) .........174
On-board computer .......................171
Shift ranges ....................................... 137
Side impact air bag ............................. 39
Side marker lamp (display
message) ............................................ 185
Side windows Convenience closing feature ............83
Convenience opening feature ..........83
Important safety information ...........81
Opening/closing .............................. 82
Resetting ......................................... 84
Troubleshooting ............................... 84
Sliding sunroof
Important safety information ...........85
Troubleshooting ............................... 88
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................72
Changing the programming .............71
Checking the battery .................68, 72
Convenience closing feature ............83
Convenience opening feature ..........83
Display message ............................ 193
Important safety notes ....................68
Malfunction ...................................... 74
Starting the engine ........................131
Snow chains ...................................... 148
Socket ................................................ 217
Dashboard ..................................... 217
Luggage compartment ...................217
Rear compartment .........................217
SOS
see mbrace Spare wheel
Notes/data .................................... 289
Storage location ............................ 246
Stowing .......................................... 246
see Emergency spare wheel
Speedometer
Additional speedometer (on-
board computer) ............................ 166
Segments ...................................... 163
Setting the unit (on-board
computer) ...................................... 171
SRS (Supplemental Restraint
System) Display message ............................ 177
Introduction ..................................... 34
Warning lamp ................................. 199
Warning lamp (function) ................... 34
Standard display (on-board
computer) .......................................... 166
Starting the engine Important safety notes ..................130
Station
see Radio
Steering (display message) .............. 193
Steering wheel Adjusting (electrically) .....................96
Adjusting (manually) ........................96
Buttons (on-board computer) ......... 163
Cleaning ......................................... 241
Important safety notes ....................95
Memory function (storing
settings) ........................................... 96
Storing settings (memory
function) ........................................ 100
Stowage compartments
Armrest (under) ............................. 207
Glove box ....................................... 207
Stowage space
Cup holders ................................... 214
Important safety information .........206
Submenu (on-board computer)
Convenience .................................. 173
Factory setting ............................... 174
Instrument cluster .........................171
Lights ............................................. 172
Standard display ............................ 166
Time/Date ..................................... 171
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Product information
We recommend using genuine Mercedes-
Benz parts as well as conversion parts and
accessories explicitly approved by us for your
vehicle model.
We have tested these parts to determine their
reliability, safety and special suitability for
Mercedes-Benz vehicles. Despite ongoing
market research, Mercedes-Benz is unable to
assess other parts. We cannot therefore be
held responsible for them, even if in individual
cases an official approval or authorization by
governmental or other agencies should exist.
The use of non-approved parts could affect
your vehicle's operating safety. Mercedes-
Benz therefore recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle. Genuine
Mercedes-Benz parts, approved conversion
parts and accessories are available from any
authorized Mercedes-Benz Center. In
addition, you will receive advice about
permissible technical modifications, and the
parts will be professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This manual describes all the standard and
optional equipment of your vehicle available
at the time of publication of the Operator's
Manual. Country-specific differences are
possible. Note that your vehicle may not be
equipped with all functions described. This
also refers to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
The Service and Warranty Information
booklet contains detailed information about
the warranties covering your vehicle. Your
authorized Mercedes-Benz Center will
replace and repair any factory-fitted parts
based on the terms and conditions of the
following warranties:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont
R State Warranty Enforcement Laws (Lemon
Laws)
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Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Information
Booklet describes all necessary maintenance
work that should be performed at regular
intervals.
Always have the Service and Warranty
Information Booklet with you when you bring
the vehicle to an authorized Mercedes-Benz
Center. The service advisor will record each
service in the Service and Warranty
Information Booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to the
toll-free Roadside Assistance number will be
answered by Mercedes-Benz Customer
Assistance Representatives 24 hours a day,
365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) You will find both in your vehicle
literature portfolio.
In accordance with standard program
guidelines, Roadside Assistance is prepared
to provide vehicle service up until a
reasonable distance from the next paved
roadway. We will make every effort to assist
in a breakdown situation. However, the
accessibility of your vehicle will be
determined by our authorized Mercedes-Benz
Service technician or the tow service provider
on a case-by-case basis.
Additional charges may be applicable for a
breakdown location determined not to be a
reasonably accessible roadside location as
determined by our authorized technician and
tow service provider.
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Refrigerant of the air-conditioning
system
The air-conditioning system is filled with
R134a refrigerant and a special PAG
lubricant.
! Never use refrigerant R 12 (CFC) or
mineral lubricants. Otherwise, you could
damage the air-conditioning system.
Brake fluid
GWarning!
The brake fluid constantly absorbs moisture
from the air; this lowers its boiling point.
If the boiling point of the brake fluid is too low,
vapor pockets may form in the brake system
when the brakes are applied hard (e.g. when
driving downhill). This would impair braking
efficiency.
You should have the brake fluid renewed at
regular intervals. The brake fluid change
intervals can be found in the Service Booklet.
Only use brake fluid approved by Mercedes-
Benz. Information about approved brake
fluids can be obtained from any authorized
Mercedes-Benz Center.
Coolant
Important safety notes
The coolant is a mixture of water and
antifreeze/corrosion inhibitor. It performs
the following tasks:
R anti-corrosion protection
R antifreeze protection
R raising the boiling point
The cooling system is filled with coolant at the
factory which contains antifreeze/corrosion
inhibitor that ensures protection down to
approximately -35 ‡ (-37 †).
! Only add coolant that has been premixed
with the desired antifreeze protection. You
could otherwise damage the engine.
Further information on coolants and on
filling can be found in the Mercedes-Benz
Specifications for Service Products, MB
Approval 310.1, e.g. on the Internet at
http://bevo.mercedes-benz.com . You
can also consult an authorized Mercedes-
Benz Center.
! Always use a suitable coolant mixture,
even in countries where high temperatures
prevail.
Otherwise, the cooling system will not be
sufficiently protected from corrosion, and
the boiling point will be too low.
If the coolant has antifreeze protection down
to -35 ‡ (-37 †), the boiling point of the
coolant in the pressurized system is
approximately 266 ‡ (130 †).
Your vehicle has a range of aluminum
components. Use of aluminum components
in the engine make it necessary to specifically
match the antifreeze/corrosion inhibitor in
these systems in order to protect the
aluminum parts. Using other antifreeze/
corrosion inhibitors without these
characteristics affects the service life.
The coolant must be used throughout the year
in order to maintain the necessary corrosion
protection and provide protection from
298Service products and capacitiesTechnical data
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