2011 MERCEDES-BENZ G-CLASS service

Display messagesPossible causes/consequences and M SolutionsThere is water in the engine oil.XHave the engine oil examined at a qualified specialist workshop.The measuring system is malfunctioning.XVisit a qualified specialist workshop.4
Engine Oil Level
Service RequiredThe engine oil level has dropped to a critical level.XCheck the oil level ( Y page 215).XIf necessary, add engine oil ( Y page 216).XHave the engine checked for leaks if you need to add engine oil
more often than usual.You have added too much engine oil. There is a risk of damaging
the engine or catalytic converter.XSiphon off excess engine oil until it is at the specified level.
Observe the legal requirements.There is water in the engine oil.XHave the engine oil checked.4
At next~gas
station add
1.0 qt. engine oil
(USA only)
At next~gas
station add
1.0 liter engine
oil
(Canada only)The engine oil level is too low.XCheck the oil level ( Y page 215).XIf necessary, add engine oil ( Y page 216).XHave the engine checked for leaks if you need to add engine oil
more often than usual.
Information on approved engine oils can be obtained from any qualified specialist workshop
or on the Internet at http://www.mbusa.com (USA only).
! The oil level is too low. Avoid long journeys with too little engine oil. There is a risk of
engine damage.
The display messages and the corresponding symbol that indicate that the oil level is too
low must not be ignored.
Display messages177On-board computer and displaysZProCarManuals.com

Display messagesPossible causes/consequences and M Solutions4
Engine Oil Level
Stop, Turn Engine
OffThe engine oil level is too low. There is a risk of engine damage.XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.XSwitch off the engine.XAdd engine oil ( Y page 216) and check the oil level
( Y page 215).8
Reserve FuelThe fuel level has fallen below the reserve range. The fuel gauge's
needle does not move any further down. The operation of the
auxiliary heating can no longer be guaranteed.XRefuel at the nearest gas station.8
Gas cap is openThe fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.XCheck that the fuel filler cap is correctly closed.XIf the fuel filler cap is not correctly closed: close the fuel filler
cap.XIf the fuel filler cap is closed: visit a qualified specialist
workshop.´
Clean Fuel FilterThere is water in the fuel filter. The water must be drained off.XVisit a qualified specialist workshop.
Driving systems
Display messagesPossible causes/consequences and M SolutionsAAS
Service RequiredGRisk of accident
AAS is not available due to a malfunction. The vehicle may roll
back on a gradient as soon as you remove your foot from the
accelerator pedal.
XDrive on carefully.XVisit a qualified specialist workshop immediately.Cruise Cont.
InoperativeCruise control is inoperative.XVisit a qualified specialist workshop.178Display messagesOn-board computer and displays
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Display messagesPossible causes/consequences and M Solutions©
TC Shift Procedure
CanceledThe gear change process was not carried out.XRepeat the gearshift process.©
TC Shift
Conditions Not
FulfilledOne or more conditions to shift the transfer case have not been
fulfilled.XRepeat the gearshift process.©
TC In NeutralThe transfer case is in the neutral position.XShifting the transfer case into HIGH or LOW .©
Transfer Case
Service RequiredThere is a malfunction in the transfer case.XDo not shift the transfer case.XHave the vehicle checked as soon as possible at a qualified
specialist workshop.GWarning!
If the transfer case is in Neutral, the park position P of the automatic transmission will not hold
the vehicle. The parking brake must be engaged to hold the vehicle in place.
182Display messagesOn-board computer and displays
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TiresProblemPossible causes/consequences and M Solutionsh
USA only:
The yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) is lit.
Canada only:
The yellow tire pressure
monitor warning lamp
(pressure loss) is lit.GRisk of accident
The tire pressure monitor has detected a loss of pressure in at
least one of the tires.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XObserve the additional display messages in the multifunction
display.XCheck the tire pressure. If necessary, correct the tire pressure
( Y page 253).XIf necessary, change a wheel ( Y page 269).h
USA only:
The yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) flashes for
60 seconds and then
remains lit.The tire pressure monitor is defective.XObserve the additional display messages in the multifunction
display.XVisit a qualified specialist workshop.GWarning
Each tire, including the spare tire (if there is one), should be inspected at least every two weeks
when they are cold and pumped to the pressure recommended by the vehicle manufacturer (see
the tire and load data label on the B-pillar on the driver's side or the tire pressure table on the
inside of the fuel filler flap of your vehicle, if there is one). If your vehicle has tires which are a
different size to those on the tire and load data label or those specified in the tire pressure table,
if there is one, you should determine the correct tire pressure for these tires.
As an added safety feature, your vehicle has been equipped with a tire pressure monitor (TPMS).
An indicator lamp lights up if one or more of your tires are significantly underinflated. Accordingly,
when the low tire pressure indicator lamp lights up, you should stop and check your tires as soon
as possible, and inflate them to the proper pressure. Driving on a significantly underinflated tire
causes the tire to overheat and can lead to tire failure.
An excessively low tire pressure also increases fuel consumption, reduces the service life of the
tires and may impair the driving and braking characteristics of the vehicle. Please note that the
TPMS is not a substitute for proper tire maintenance and it is the driver's responsibility to maintain
correct tire pressure, even if underinflation has not reached the level at which the low tire
pressure indicator lamp of the TPMS lights up.
USA only:
Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the
system is not operating properly. The TPMS malfunction indicator is combined with the low tire
pressure indicator lamp. When the system detects a malfunction, the indicator lamp will flash
Warning and indicator lamps in the instrument cluster189On-board computer and displaysZProCarManuals.com

Possible causes of malfunction:
R the on-board voltage is not within a
permissible voltage range.
R the temperature of the DC/AC converter is
temporarily too high.
R some small electronic devices have a
constant nominal power of less than
150 W, but a very high switch-on current.
In that case, there is a possibility that these
devices will not function properly as 115 V
socket : is not able to provide a high
enough current.
If indicator lamp ; still does not light up,
consult a qualified specialist workshop, e.g.
an authorized Mercedes-Benz Center.
mbrace 15
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the E MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
If you have any questions concerning
activation, please contact one of the
following service hotlines:
R USA: Response Center under
1-888-990-9007
R Canada: Customer Service under
1-888-923-8367
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by post. You can use this
password to log in to the mbrace section
under "Owners Online" at http://
www.mbusa.com 16
.
The mbrace system is available if:
R it has been activated and is operational.
Activation requires an available mobile
phone network, a valid SIM card and a
service subscription to a surveillance
service provider.
R the battery is sufficiently charged.
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center.
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the Customer Center.
The mbrace system
The mbrace system provides three different
services:
R automatic and manual emergency call
R Roadside Assistance call
R MB Info call
To adjust the volume during an mbrace call,
proceed as follows:
XPress the W or X button on the
multifunction steering wheel.
or
XUse the COMAND volume controller.
You can find information and a description of
all available features under "Owners Online"
at http://www.mbusa.com 17
.
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
15 The system is called TELE AID in Canada.
16 USA only.
17 USA only.202FeaturesLoading, stowing and features
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GWarning
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button º does not come on during the
system self-test.
R The indicator lamp in Information button
E does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button º, or
Information button E remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Response Center under the number
1-888-990-9007
R Canada: Customer Service under
1-888-923-8367
Emergency call
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the E MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
If you have any questions concerning
activation, please contact one of the
following service hotlines:
R USA: Response Center under
1-888-990-9007
R Canada: Customer Service under
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An automatically dialed mbrace
emergency call cannot be canceled.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The Connecting Call message
appears on the multifunction display.
COMAND is muted.
Once a connection has been established, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is provided, for example:
R current location of the vehicle (as
determined by the GPS system)
R vehicle model
R vehicle color
R vehicle identification number
A short time after the emergency call is
initiated, a voice connection is automatically
established between the Response Center
and the vehicle occupants. If the vehicle
occupants are able to respond, the Response
Center will attempt to obtain more detailed
information on the emergency.
i If no vehicle occupant answers, an
ambulance is immediately sent to the
vehicle.GWarning
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center
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The Mercedes-Benz Roadside Assistance
Representative either sends a qualified
Mercedes-Benz technician or organizes for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center. You may
be charged for services such as repair work
and/or towing. Further details are available
in your mbrace manual.
i If the indicator lamp in Roadside
Assistance button : flashes continuously
and no voice connection to the Response
Center has been established, then the
mbrace system has failed to initiate a
Roadside Assistance call (e.g. the
corresponding mobile phone network is not
available). The Call Failed message
appears in the multifunction display.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on COMAND.
i Sign and Drive services 18
: you are not
charged for services such as jump-starting,
providing a few gallons of fuel for a fuel tank
that has been run dry or changing a flat tire
with the vehicle's own spare wheel.
MB Info call button
XOpen the stowage space under the armrest
( Y page 193).XPress and hold MB Info call button : for
more than two seconds.
A call to the Response Center is initiated.
MB Info call button : indicator lamp
flashes while the connection is being
established. The Connecting call
message appears in the multifunction
display and the COMAND system is muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R current location of the vehicle
R vehicle identification number
R vehicle model
R vehicle color
i The COMAND display shows that an
mbrace call is active. You can switch to the
navigation menu by pressing the NAVI
button on COMAND during the call. The
voice output is not available.
A voice connection between the Response
Center and the vehicle occupants is
established. You can obtain information on
how to operate your vehicle's systems, on the
location of the nearest authorized Mercedes-
Benz Center, and on further products and
services offered by Mercedes-Benz USA.
Further details on the mbrace system can be
found at http://www.mbusa.com 19
. Log in
under "Owners Online".
i If the indicator lamp in MB Info call
button : flashes continuously and no
voice connection to the Response Center
has been established, then the mbrace
system has failed to initiate an MB Info call
(e.g. because the corresponding mobile
phone network is not available). The Call
18
USA only.
19 USA only.Features205Loading, stowing and featuresZProCarManuals.com

Failed message appears in the
multifunction display.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on COMAND.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call has the highest priority and
takes precedence over all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Response
Center. All other calls can be ended by
pressing the ~ button on the
multifunction steering wheel or the
corresponding button for ending a telephone
call on COMAND.
i When an mbrace call has been initiated,
COMAND is muted. The mobile phone is no
longer connected to COMAND. However, if
you want to use your mobile phone, we
recommend that you do this only when the
vehicle is stationary and in a safe location.
Downloading destinations in COMAND
i Information on the components and
operating principles of the COMAND
system can be found in the separate
COMAND operating instructions.
Destination Download gives you access to a
database with over ten million points of
interest (POIs) which can be downloaded onto
the navigation system of your vehicle. If you
know the destination, you can download the
address or obtain the location of points of
interest (POIs) or important destinations in
the surrounding area.
You are prompted to confirm route guidance
to the address entered.XSelect Yes using the = or ; button
on COMAND.XPress 9 on COMAND to confirm.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
Search & Send
"Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote unlocking
If you have unintentionally locked your
vehicle (e.g. the SmartKey is inside the
vehicle) and a replacement key is not
available:
XContact the following service hotlines:
R USA: Response Center at
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time arranged
with the Response Center.XPress and hold the release button on the
rear door handle for at least 20 seconds
until the indicator lamp in the SOS button
( Y page 203) begins flashing.
The Connecting Call message appears
on the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet in the "Owners Online"
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