2011 MERCEDES-BENZ CLS-CLASS Owners Manual

Vehicle equipment ............................
224
Where will I find ...? .......................... 224
Vehicle status messages in the
multifunction display ....................... 228
What to do if … .................................. 251
Unlocking/locking manually ...........261
Resetting activated NECK-PRO
active front head restraints .............264
Replacing SmartKey batteries ......... 264
Replacing bulbs ................................. 266
Replacing wiper blades ....................270
Flat tire .............................................. 271
Battery ............................................... 278
Jump starting .................................... 280
Towing the vehicle ............................281
Fuses .................................................. 284 223Practical hints
219_AKB; 4; 54, en-US
d2ureepe,
Version: 2.11.8.1 2009-05-11T16:21:02+02:00 - Seite 223
ProCarManuals.com

Vehicle equipment
i This Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual. Where will I find ...?
First aid kit
! Always keep the storage compartment
under the front passenger seat closed
while the vehicle is in motion.
i Check expiration dates and contents for
completeness at least once a year and
replace missing/expired items.
The first aid kit is located in the storage
compartment at the front edge of the front
passenger seat. X
Pull handle : upward.
X Fold the lid down.
X Remove the first aid kit. Vehicle tool kit
The vehicle tool kit is located in the space
underneath the trunk floor. i
Vehicles without spare wheel are not
factory-equipped with the tools required for
a wheel change such as a jack or a wheel
wrench. Some tools required for a wheel
change are specific to your vehicle.
Contact an authorized Mercedes-Benz
Center to obtain the tools approved for
your vehicle.
The vehicle tool kit includes:
R Alignment bolt 13
R Collapsible wheel chock 13
R Electric air pump 14
R Jack 13
R Pair of universal pliers
R Towing eye bolt
R Valve extractor 14
R Wheel wrench 13
X Removing: Open the trunk (Y page 71).
X Lift the trunk floor using the floor handle.
X Engage the floor handle on the upper trunk
lip.
! To prevent damage, always disengage the
floor handle from the upper trunk lip and
lower the trunk floor before closing the
trunk.
X Remove the luggage box (if so equipped)
(Y page 227).
13 Vehicles with spare wheel only.
14 Vehicles with spare wheel with collapsible tire only. 224
Where will I find ...?Practical hints
219_AKB; 4; 54, en-US
d2ureepe,
Version: 2.11.8.1 2009-05-11T16:21:02+02:00 - Seite 224
ProCarManuals.com

Example illustration
:
Tool bag and jack
; Collapsible wheel chock
= Electrical air pump 14
? Storage well casing
X To access jack: Remove tool bag :.
Collapsible wheel chock The collapsible wheel chock serves to secure
the vehicle, e.g. while changing a wheel.
X
Take the collapsible wheel chock from the
vehicle tool kit (Y page 224). X
Setting up: Tilt both plates upward :.
X Fold the lower plate outward ;.
X Guide the tabs of the lower plate all the way
into the openings of base plate =.
For information on where to place wheel
chocks when changing a wheel, see “Lifting
the vehicle” ( Y page 272). Jack G
Warning!
Only use the jack supplied with your vehicle
to lift the vehicle briefly for wheel changes. If
you use the jack for any other purpose, you or
others could be injured, as the jack is
designed only for the purpose of changing a
wheel.
When using the jack, observe the safety notes
in the “Mounting the spare wheel” section and
the notes on the jack.
X Take the jack from the vehicle tool kit
(Y page 224). Storage position
X
Turn the crank handle in the direction of
arrow as far as it will go. Operational position
X
Turn the crank handle clockwise.
14 Vehicles with spare wheel with collapsible tire only. Where will I find ...?
225Practical hints
219_AKB; 4; 54, en-US
d2ureepe, Version: 2.11.8.1 2009-05-11T16:21:02+02:00 - Seite 225 Z
ProCarManuals.com

Before placing the jack back into the vehicle
tool kit:
X
Fully collapse the jack.
X Fold in the crank handle (storage position). Spare wheel
G
Observe Safety notes, see page 271.
The spare wheel is located in the space
underneath the trunk floor.
X Removing: Open the trunk (Y page 71).
X Lift the trunk floor using the floor handle.
X Engage the floor handle on the upper trunk
lip.
! To prevent damage, always disengage the
floor handle from the upper trunk lip and
lower the trunk floor before closing the
trunk.
Vehicles with Minispare wheel X
Remove the luggage box ( Y page 227).X
Remove spare wheel mounting ; by
turning it counterclockwise.
X Remove spare wheel :.
For information on mounting the spare wheel,
see “Flat tire” ( Y page 271). Storing the spare wheel after use
X
Place spare wheel : in the spare wheel
well (Y page 226).
X Secure spare wheel : by turning spare
wheel mounting ; clockwise
(Y page 226).
Vehicles with spare wheel with
collapsible tire X
Remove the storage well casing
(Y page 225). :
Spare wheel
; Tensioning strap 15
= Retaining screw
? Storage well casing base
X Remove storage well casing base ?.
X Remove retaining screw = by turning it
counterclockwise.
X Remove spare wheel :.
For information on mounting the spare wheel,
see “Flat tire” ( Y page 271).
Storing the spare wheel after use
If you wish to store the spare wheel after use,
carry out the following steps. Otherwise, the
spare wheel may not fit the spare wheel well.
! Make sure the spare wheel is dry before
storing it.
15 Vehicles with 19" spare wheel only. 226
Where will I find ...?Practical hints
219_AKB; 4; 54, en-US
d2ureepe,
Version: 2.11.8.1 2009-05-11T16:21:02+02:00 - Seite 226
ProCarManuals.com

X
Unscrew the valve cap from the valve of the
collapsible tire.
X Unscrew the valve insert from the valve
using the valve extractor integrated in the
valve cap.
X Allow the air to escape.
i It may take a few minutes for the
collapsible tire to deflate completely.
X Screw the valve insert back into the valve.
X Screw the valve cap back onto the valve.
i Vehicles with 19" spare wheel only:
Before placing the spare wheel in the spare
wheel well fasten tensioning straps, see
“Compressing the collapsible tire”
(Y page 227).
X Place spare wheel : into the spare wheel
well (Y page 226).
X Secure spare wheel : by turning retaining
screw = clockwise (Y page 226).
Compressing the collapsible tire
This description applies to vehicles with
19" spare wheel only.
The collapsible tire on a 19" spare wheel must
be compressed with two tensioning straps
before you can store it in the spare wheel well. X
Extend the tensioning strap by pulling the
slider.
X Place tensioning strap around the spare
wheel rim and collapsible tire with the
buckle facing the inside of the rim. X
Close the buckle.
X Pull the loose end of the tensioning strap.
The tensioning strap must be pulled as tight
as possible. Luggage box
Vehicles with spare wheel with collapsible tire
are not equipped with a luggage box.
X Removing: Open the trunk (Y page 71).
X Lift the trunk floor using the floor handle.
X Engage the floor handle on the upper trunk
lip.
! To prevent damage, always disengage the
floor handle from the upper trunk lip and
lower the trunk floor before closing the
trunk. X
Turn fastening clips : to the left upwards
from the fastening bolts.
X Lift luggage box ; in the area of the
fastening bolts and remove it from the
trunk.
X Installing: Insert the luggage box into the
trunk so that the fastening clips are in line
with the fastening bolts. Where will I find ...?
227Practical hints
219_AKB; 4; 54, en-US
d2ureepe, Version: 2.11.8.1 2009-05-11T16:21:02+02:00 - Seite 227 Z
ProCarManuals.com

X
Push the front edge of the luggage box in
direction of arrows under the cover of the
trunk sill.
X Press the fastening clips onto the fastening
bolts until they lock into place. Vehicle status messages in the
multifunction display
Notes
Warning and malfunction messages appear in
the multifunction display located in the
instrument cluster.
Certain warning and malfunction messages
are accompanied by an audible signal.
Address these messages accordingly and
follow the additional instructions given in this
Operator’s Manual.
Selecting the Vehicle status message
memory menu in the control system
(Y page 117) displays both cleared and
uncleared messages.
High-priority messages appear in the
multifunction display in red color.
Certain messages of high priority cannot be
cleared from the multifunction display using
the reset button (Y page 109) or button
&, *, U or V on the
multifunction steering wheel.
Other messages of high priority and
messages of less immediate priority can be
cleared from the multifunction display using the reset button or button
&, *,
U or V on the multifunction steering
wheel. They are then stored in the Vehicle
status message memory menu
(Y page 117). Remember that clearing a
message will only make the message
disappear. Clearing a message will not
correct the condition that caused the
message to appear. G
Warning!
All categories of messages contain important
information which should be taken note of
and, where a malfunction is indicated,
addressed as soon as possible at an
authorized Mercedes-Benz Center.
Failure to repair the condition noted may
cause damage not covered by the Mercedes-
Benz Limited Warranty, or result in property
damage or personal injury. G
Warning!
No messages will be displayed if either the
instrument cluster or the multifunction
display is inoperative.
As a result, you will not be able to see
information about your driving conditions,
such as
R speed
R outside temperature
R warning/indicator lamps
R malfunction/warning messages
R failure of any systems
Driving characteristics may be impaired.
If you must continue to drive, do so with added
caution. Contact an authorized Mercedes-
Benz Center as soon as possible.
On the pages that follow, you will find a
compilation of the most important warning
and malfunction messages that may appear.
For your convenience the messages are
divided into text messages ( Y page 229) and
symbol messages ( Y page 238).228
Vehicle status messages in the multifunction displayPractical hints
219_AKB; 4; 54, en-US
d2ureepe,
Version: 2.11.8.1 2009-05-11T16:21:02+02:00 - Seite 228
ProCarManuals.com

Text messages
Safety systems Display messages
Possible causes/consequences and
X SolutionsABS ABS, ESP
Inoperativ
e
See
Operator’s
Man. The brake system is still functioning normally but due to a
malfunction, the ABS, the BAS, the ESP
®
, and the PRE-
SAFE ®
system are unavailable.
X Continue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.
X Have the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident. ABS ABS, ESP
Unavailabl
e See
Operator’s
Man. The brake system still functions normally but due to
insufficient power supply, the ABS, the BAS, the ESP
®
, and
the PRE-SAFE ®
system are unavailable.
When
the voltage is above the required value again, the ABS,
the BAS, the ESP ®
, and the PRE-SAFE ®
system are
operational again and the message should disappear.
X If the message does not disappear: Have the system
checked at an authorized Mercedes-Benz Center as soon
as possible. ESP Inoperativ
e See
Operator’s
Manual The brake system is still functioning normally but due to a
malfunction the BAS, the ESP
®
, and the PRE-SAFE ®
system
are unavailable.
The ABS may not be operational.
X Continue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.
X Have the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident. PRE-SAFE Inoperativ
e See
Operator’s
Manual
The PRE-SAFE
®
system has failed. All other occupant safety
systems, such as the air bags, are still available.
X Contact an authorized Mercedes-Benz Center as soon as
possible. Vehicle status messages in the multifunction display
229
Practical hints
219_AKB; 4; 54, en-US
d2ureepe,Version: 2.11.8.1 2009-05-11T16:21:02+02:00 - Seite 229 Z
ProCarManuals.com

Display messages
Possible causes/consequences and
X SolutionsFront
Passenger
Airbag
Enabled
See
Operator’s
Manual USA only:
The front passenger front air bag is activated while driving
even though a child, small individual, or object below the
system’s weight threshold is on the front passenger seat, or
the front passenger seat is empty. Objects on the seat or
forces acting on the seat may make the system sense
supplemental weight.
X
Stop the vehicle in a safe location as soon as possible.
X Engage the parking brake.
X Switch off the ignition.
X Open the front passenger door.
X Remove child and child restraint from front passenger seat
and properly secure the child in rear seat employing the
child restraint if necessary.
X Remove any other items from on and around the front
passenger
seat and make sure the storage bag on the back
of the front passenger seat is empty.
X Make sure no objects which apply forces to the seat are
present

(e.g. objects such as books, briefcases etc. lodged
behind or around the seat, head restraints pushing against
roof etc.). The system may recognize such forces as
supplemental weight and sense that an occupant on the
front passenger seat is of a greater weight than actually
present.
X Keep the seat unoccupied, close the front passenger door
and switch on the ignition.
Monitor the 04 indicator lamp in the center
console (Y page 44) and the multifunction display in the
instrument cluster

(Y page 28) for the following:
With the seat unoccupied and the ignition switched on,
R the 04 indicator lamp in the center console
should illuminate and remain illuminated, indicating that
the OCS (Y page 41) has deactivated the front passenger
front air bag.
R the message Front Passenger Airbag Enabled See
Operator’s Manual or the message Front Passenger
Airbag Disabled See Operator’s Manual should not
appear in the multifunction display at any time the seat is
unoccupied. Wait at least 60 seconds for the system to
complete the necessary check cycles and to make sure
neither message appears in the multifunction display. 230
Vehicle status messages in the multifunction display
Practical hints
219_AKB; 4; 54, en-US
d2ureepe,
Version: 2.11.8.1 2009-05-11T16:21:02+02:00 - Seite 230
ProCarManuals.com