2011 MERCEDES-BENZ CLS-CLASS Owners Manual

Service and warranty information
.....19
Service intervals see
Maintenance System, Service
indicator message
Service life (tires) .............................. 198
Settings Factory setting (KEYLESS-GO) ......... 69
Factory setting (SmartKey) ..............67
Memory function .............................. 85
Menu ............................................. 118
Selective setting (KEYLESS-GO) ....... 69
Selective setting (SmartKey) ............67
Shelf below rear window, cleaning .. 221
Side impact air bags ...........................41
Side marker lamps
Cleaning lenses ............................. 219
Messages in the multifunction
display ........................................... 248
Sidewall (tires) .................................. 207
Ski bag ............................................... 155
SmartKey see Key, SmartKey
SmartKey with KEYLESS-GO
see Key, SmartKey
Snow chains ...................................... 208
Snow tires see Winter tires
Spare wheel ....................................... 291
Mounting ....................................... 272
Storage location ............................ 226
Speedometer ............................... 28, 131
Speed settings Cruise control ................................ 128
Distronic ........................................ 133
Resume function ................... 129, 134
SRS
Indicator lamp .................................. 28
SRS (Supplemental Restraint System)
Indicator lamp ......................... 36, 254
Messages in the multifunction
display ........................................... 240
Standing water, driving through ......213
Starter switch positions KEYLESS-GO .................................... 76
SmartKey ......................................... 76
Starting difficulties (engine) ..............98
Starting the engine ............................. 97Steering column
see Multifunction steering wheel,
Adjustment

Steering wheel
see Multifunction steering wheel
Steering wheel gearshift control .....106
Stolen Vehicle Recovery Services ...169
Storage compartments .....................158
Storing tires ....................................... 199
Sunroof see Power tilt/sliding sunroof
Sunshade
Rear window .................................. 162
Sun visors .................................. 161, 162
Suspension tuning see AIRMATIC DC (Dual Control) T
Tachometer ..................................

28, 110
Overspeed range ........................... 110
Tail lamps
Cleaning lenses ............................. 219
Messages in the multifunction
display ........................................... 249
Tar stains ........................................... 217
Technical data Air conditioning refrigerant ............ 298
Brake fluid ..................................... 298
Capacities fuels, coolants,
lubricants etc. ................................ 296
Coolant .......................................... 300
Engine oil additives ........................298
Engine oils ..................................... 298
Fuel requirements .......................... 299
Gasoline additives .......................... 299
Identification labels .......................288
Premium unleaded gasoline ...........299
Rims and tires ................................ 291
Spare wheel ................................... 296
Vehicle specification CLS 550 ....... 290
Vehicle specification CLS 63 AMG . 290
Washer and headlamp cleaning
system ................................... 297, 302
Technical data (dimensions)
see Vehicle specification
Technical data (electrical system)
see Vehicle specification Index
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Technical data (engine)
see Vehicle specification
Technical data (weights)
see Vehicle specification
Tele Aid ............................................... 164
Emergency calls ............................. 165
Information button .........................167
Initiating an emergency call
manually ........................................ 166
Messages in the multifunction
display ........................................... 240
Remote door unlock ...................... 168
Roadside Assistance button .......... 166
Search & Send ............................... 168
SOS button .................................... 166
Stolen Vehicle Recovery Services .. 169
System self-test ............................. 165
Telephone ............................................. 29
Answering/ending a call ................ 126
Hands-free microphone ...................33
Menu ............................................. 125
Operation ....................................... 125
Phone book .................................... 126
Redialing ........................................ 127
Temperature
Coolant .......................................... 109
Interior temperature ......................147
Outside .................................. 113, 120
Tether anchorage points
see Children in the vehicle
Tie-down hooks ................................. 157
Tightening torque Wheels ........................................... 277
TIN (Tire Identification Number) ...... 207
Tire and Loading Information
placard ............................................... 193
Tire and loading terminology ...........205
Tire Identification Number see TIN
Tire inflation pressure
Checking ........................................ 185
Important notes on ........................ 184
Label on the inside of fuel filler
flap ................................................ 185
Placard on driver’s door B-pillar ..... 193
Tire labeling ....................................... 201
Tire load rating .................................. 206Tire ply composition and material
used ....................................................
207
Tire pressure loss warning system .
186
Tire Pressure Monitoring System
(TPMS) ................................................ 188
Messages in the multifunction
display ................................... 236, 250
Tires ........................................... 182, 291
Advanced Tire Pressure
Monitoring System (Advanced
TPMS) ............................................ 190
Air pressure ................................... 183
Care and maintenance ................... 198
Cleaning ......................................... 199
Direction of rotation, spinning .......197
Important notes on tire inflation
pressure ........................................ 184
Inflation pressure ........................... 185
Information placard ....................... 193
Inspection ...................................... 198
Labeling ......................................... 201
Load index ............................. 202, 206
Load rating .................................... 206
Messages in the multifunction
display ................................... 235, 250
MOExtended .................................. 292
Ply composition and material
used ............................................... 207
Problems under-/overinflation ...... 185
Retreads ........................................ 182
Rims and tires (technical data) ...... 291
Rotation ......................................... 200
Service life ..................................... 198
Sizes .............................................. 291
Snow chains .................................. 208
Speed rating .......................... 203, 207
Storing ........................................... 199
Temperature .......................... 184, 200
Terminology ................................... 205
Tire Identification Number ............. 207
Tire pressure loss warning system . 186
Tire Pressure Monitoring System
(TPMS) ........................................... 188
TPMS low tire pressure/
malfunction telltale ........................ 259
Traction ................................. 199, 207
Tread ............................................. 207
Tread depth ........................... 198, 20816
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Treadwear
...................................... 199
Treadwear indicators .............198, 208
Vehicle maximum load on ..............208
Wear pattern .................................. 200
Winter tires ............................ 208, 291
Tire speed rating .......................203, 207
Top tether see Children in the vehicle
Total load limit ................................... 207
Towing
Towing eye bolt .............................. 282
Vehicle ........................................... 281
Towing eye bolt ................................. 282
Traction ...................................... 199, 207
Transmission see Automatic transmission
Transmission fluid level .................... 180
Transmission gear selector lever see Gear selector lever
Transmission positions ....................103
Traveling abroad ............................... 213
Tread (tires) ....................................... 207
Tread depth (tires) ....................198, 208
Treadwear .......................................... 199
Treadwear indicators (tires) .... 198, 208
Trip computer menu .........................124
Trip odometer, resetting ................... 110
Trunk
Closing ............................................. 72
Fuse box ........................................ 285
Messages in the multifunction
display ........................................... 241
Opening ........................................... 72
Opening/closing system .................. 73
Tie-down hooks .............................. 157
Trunk lid emergency release ............ 74
Unlocking manually .......................262
Valet locking .................................... 75
Turning off the engine ......................101
Turn signals ......................................... 89
Cleaning lenses ............................. 219
Indicator lamps ................................ 28
Messages in the multifunction
display ........................................... 250
Replacing bulbs ............................. 267 U
Uniform Tire Quality Grading
Standards .................................. 199, 208
Units Selecting speedometer display
mode ............................................. 120
Unleaded gasoline, premium ........... 299
Unlocking the vehicle
KEYLESS-GO
.................................... 67
Manually ........................................ 261
SmartKey ......................................... 66
Upholstery, cleaning .........................221
Useful features .................................. 160 V
Valet locking ........................................ 75
Vehicle
Battery ........................................... 278
Care ............................................... 215
Control system .............................. 110
Identification Number (VIN) ........... 288
Locking/unlocking

........................... 66
Lowering (wheel change) ...............276
Modifications and alterations,
Operating safety .............................. 21
Towing ........................................... 281
Unlocking/locking manually .......... 261
Vehicle dimensions
see Vehicle specification
Vehicle Identification Number
(VIN) ................................................... 288
Vehicle jack see Jack
Vehicle level control
see AIRMATIC DC (Dual Control)
Vehicle lighting .................................... 86
Vehicle loading
Instructions .................................... 154
Load limit ....................................... 194
Roof rack ....................................... 155
Ski bag ........................................... 155
Terminology ................................... 205
Vehicle maximum load on the tire ... 208
Vehicle specification
CLS 550 ......................................... 290
CLS 63 AMG .................................. 290 Index
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Vehicle status message memory ....
117
Vehicle tool kit .................................. 224
Vehicle washing see Vehicle care

Vehicle weights
see Vehicle specification W
Warning lamps see Lamps, Indicator and warning


Warning sounds
Distance warning function .............137
Distronic ........................................ 131
Driver’s or passenger’s seat belt ..... 48
Parking brake ................................ 239
Parktronic system ..........................142
Seat belt telltale ............................ 253
Warranty coverage ............................ 288
Washer and headlamp cleaning
system ................................................ 302
Washer fluid
Messages in the multifunction
display ........................................... 242
Mixing ratio .................................... 302
Refilling .......................................... 181
Washing the vehicle .......................... 215
Wear pattern (tires) ..........................200
Weights (vehicle) see Vehicle specification
Wheel
Changing ....................................... 271
Removing ....................................... 274
Spare ............................................. 271
Tightening torque ........................... 277
Wheels, sizes ..................................... 291
Wheels, Tires and .............................. 182
Window curtain air bags ..................... 41
Windows see Power windows
Windows, cleaning ............................219
Windshield Cleaning wiper blades .................... 219
Defogging ...................................... 150
Washer fluid ................................... 302
Wipers ............................................. 92
Windshield wipers
Replacing wiper blades .................. 270Winter driving
Instructions
.................................... 209
Snow chains .................................. 208
Tires ............................................... 208
Winter tires ................................ 208, 291
Wood trims, cleaning ........................ 22118
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Product Information
Please observe the following in your own best
interest:
We recommend using Genuine Mercedes-
Benz Parts as well as conversion parts and
accessories explicitly approved by us for your
vehicle model.
We have tested these parts to determine their
reliability, safety and special suitability for
Mercedes-Benz vehicles.
We are unable to make an assessment for
other products and therefore cannot be held
responsible for them, even if in individual
cases an official approval or authorization by
governmental or other agencies should exist.
Use of such parts and accessories could
adversely affect the safety, performance or
reliability of your vehicle. Please do not use
them.
Genuine Mercedes-Benz Parts and pre-
approved conversion parts and accessories
are available at any authorized Mercedes-
Benz Center. In addition, you will receive
comprehensive information on permissible
technical modifications and expert
installations. Operator’s Manual
Notes
This
Operator’s Manual contains a great deal
of useful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator’s Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty. We continuously strive to improve our
product and ask for your understanding that
we reserve the right to make changes in
design and equipment. Therefore,
information, illustrations, and descriptions in
this

Operator’s Manual might differ from your
vehicle. Vehicle equipment
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about
operating particular equipment, any
authorized

Mercedes-Benz Center will be glad
to demonstrate the proper procedures.
Optional equipment is also described in this
manual, including operating instructions
wherever necessary. Since they are special-
order items, the descriptions and illustrations
herein may vary slightly from the actual
equipment of your vehicle.
If there are any equipment details that are not
shown or described in this Operator’s
Manual, any authorized Mercedes-Benz
Center will be glad to inform you of correct
care and operating procedures. The
Operator’s Manual and Maintenance Booklet
are important documents and should be kept
with the vehicle. Service and warranty information
The Service and Warranty Information
booklet contains detailed information about
the

warranties covering your Mercedes-Benz,
including:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania, Introduction
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Rhode Island, and Vermont Emission
Control System Warranty
R State Warranty Enforcement Laws (Lemon
Laws) Important notice for California retail
buyers
and lessees of Mercedes-Benz
automobiles
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or

malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or malfunction
of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of repair
of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Written notification should not be sent to a
dealer, it should be addressed to Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Maintenance Booklet describes all the
necessary maintenance work which should
be performed at regular intervals.
Always have the Maintenance Booklet with
you when you take the vehicle to an
authorized Mercedes-Benz Center for
service. The service advisor will record each
service in the booklet for you. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help

in the event of a breakdown. Calls to the
toll-free Roadside Assistance number
1-800-FOR-MERCedes (1-800-367-6372)
(in the USA) 1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz
Customer Assistance Representatives
24 hours a day, 365 days a year.
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) in your vehicle literature portfolio. Change of address or ownership
If you change your address, be sure to send
in the “Change of Address Notice” found in
the Service and Warranty Information
Booklet, or simply call the Mercedes-Benz
Customer Assistance Center (in the USA) at
1-800-FOR-MERCedes (1-800-367-6372)

, or
Customer Service (in Canada) at
1-800-387-0100. This will assist us in 20
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contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave all
literature
with the vehicle to make it available
to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used Car”
found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at 1-800-FOR-MERCedes, or Customer
Service (in Canada) at 1-800-387-0100. Operating your vehicle outside the
USA or Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R Service

facilities or replacement parts may
not be readily available.
R Unleaded gasoline for vehicles with
catalytic converters may not be available;
the use of leaded fuels will damage the
catalysts.
R Gasoline may have a considerably lower
octane rating, and improper fuel can cause
engine damage.
Certain Mercedes-Benz models are available
for delivery in Europe under our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to:
In the USA:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Operating safety
G
Warning!
Work improperly carried out on electronic
components and associated software could
cause

them to cease functioning. Because the
vehicle’s electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function while the
engine is running. You should therefore never
turn off the engine while driving. G
Warning!
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole. If you feel a sudden significant
vibration or ride disturbance, or you suspect
that damage to your vehicle as occurred:
R turn on your hazard warning flashers
R slow down carefully
R drive

with caution to an area which is a safe
distance from the road
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs. Introduction
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Proper use of the vehicle
Proper use of the vehicle requires that you are
familiar with the following information and
rules:
R the safety precautions in this manual
R the “Technical data” section in this manual
R traffic rules and regulations
R motor vehicle laws and safety standards G
Warning!
Various warning labels are attached to your
vehicle.
These warning labels are intended to
make you and others aware of various risks.
Do not remove any of these warning labels
unless explicitly instructed to do so by
information on the label itself. Removing
warning labels may cause you and others to
be unaware of certain risks which may result
in an accident and/or personal injury. Problems with your vehicle
If
you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and corrected if required. If the matter is not
handled to your satisfaction, please discuss
the problem with the Mercedes-Benz Center
management or, if necessary, contact us at
one of the following addresses:
In the USA:
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting safety defects
For the USA only:
The

following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
“National Traffic and Motor Vehicle Safety Act
of 1966”. Reporting safety defects
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153)

; go to
www.safercar.gov ; or write to:
Administrator, NHTSA Headquarters,
1200 New Jersey Avenue, SE, West Building,
Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
www.safercar.gov . Vehicle data recording
Information regarding electronic
recording devices
(Including

notice pursuant to California Code
§ 9951)
Please note that your vehicle is equipped with
devices that can record vehicle systems data
and, if equipped with the Tele Aid system, may
transmit some data in certain accidents. 22
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