2011 MERCEDES-BENZ CL-Class tow

Problems with the navigation systemProblemPossible causes/consequences and M SolutionsCOMAND is unable to
continue route
guidance after the
journey has been
interrupted.Route guidance is canceled if you interrupt the journey for more
than two hours.
"Interrupting the journey" refers to stopping the vehicle and
switching off COMAND. "Continuing route guidance" refers to
switching COMAND back on and driving on.XContinue route guidance ( Y page 154).
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's position.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays.ProblemPossible causes/consequences and M SolutionsCOMAND is unable to
determine the vehicle's
position.COMAND has to redetermine the position of the vehicle if the
vehicle has been transported (e.g. by ferry, by motorail or after
towing).XStart the vehicle and pull away.
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's position.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays.176NavigationCOMAND

XTo load a single magazine tray: press
respective button =.
XRemove any CD/DVD which may be in
slot :.
XWait until the indicator lamp for button =
which has been pressed flashes quickly.
XInsert the CD/DVD to be loaded into
slot :.
If the CD/DVD has been inserted properly
and if it is a permissible type, the last CD/
DVD loaded will be played.
XTo load all six magazine trays: press
button ;.
The DVD changer checks the load status of
all magazine trays and switches to the first
empty tray.
XWait until the indicator lamp for the
respective button flashes quickly.
XInsert a disc into slot :.
The DVD changer switches to the next
empty magazine tray.
XRepeat the last two steps until all trays are
loaded.
If the CD/DVD has been inserted properly
and if it is a permissible type, the last CD/
DVD loaded will be played.
iIf you remove one disc while playing
another disc, the DVD changer interrupts
playback. Playback continues once the disc
has been removed.
XTo remove a disc: press respective button
=.
XRemove the CD/DVD from slot :.
If the CD/DVD is not removed from
slot :, it will be automatically drawn in
again after a short while.
XTo remove all discs: press button ?.
The DVD changer ejects the CD/DVD from
the tray currently in use.
XRemove the CD/DVD from slot :.
The DVD changer switches to the next
loaded magazine tray and ejects the CD/
DVD.
XRepeat the last step until the magazine is
empty.
Loading and removing SD cards
iNot all SD memory cards are designed for
the temperatures which may be reached in
the vehicle.
Due to the wide range of SD cards available
on the market, Mercedes-Benz cannot
guarantee playback for all brands of SD
memory card.
XTo load an SD card: press the SD card into
slot :. The tapered side must point
towards the right.
If the SD card contains MP3 tracks,
COMAND will play them back.
XTo remove the SD card: press the SD card
into slot : as far as it will go and then
release it again.
XPull out the card.
Activating audio CD/DVD or MP3 mode
Option 1
XInsert a CD/DVD (Y page 204) or an SD
card (Y page 205).
COMAND loads the medium inserted and
starts to play it.
Audio205COMANDZ

XTo open/close: turn thumbwheel = up or
down.
iSide window defroster vent : is never
completely shut, even if side air vent ; is
shut.
Setting the stowage-compartment air
vent
When automatic climate control is activated
the stowage compartment can be ventilated,
for instance to cool its contents. The level of
airflow depends on the airflow and air
distribution settings. The temperature of the
air is approximately the same as that of the
air flowing from the center air vents.
! Close the stowage compartment air vent
when heating mode is activated and
activate "cooling with air dehumidification"
if the outside temperature is high.
Otherwise, temperature-sensitive items
stored in the stowage compartment could
be damaged.
XTo switch the ventilation on/off: push
rocker switch down ; or up :.
Setting the air vent in the glove box
When automatic climate control is activated,
the glove box can be ventilated, for instance
to cool its contents. The level of airflow
depends on the airflow and air distribution
settings.
! Close the air vent when heating the
vehicle.
At high outside temperatures, open the air
vent and activate the "cooling with air
dehumidification" function. Otherwise,
temperature-sensitive items stored in the
glove box could be damaged.
XTo open: turn thumbwheel : counter-
clockwise from position 3 to position 2.
XTo close: turn thumbwheel : clockwise
from position 2 to position 3.
Setting the rear-compartment air
vents
Setting the center vents in the rear
compartment
:Rear-compartment air vent, left;Rear-compartment air vent, right=Rear-compartment air vent thumbwheel,
right
?Rear-compartment air vent thumbwheel,
left
Setting the air vents263Climate controlZ

Engaging park position PXPush the DIRECT SELECT lever in the
direction of the arrow P.
i
The automatic transmission shifts
automatically into park position P if you
open the driver's door when the vehicle is
stationary or at very low speed and the
transmission is in position D or R.
! If the engine speed is too high or the
vehicle is moving, do not shift the
automatic transmission directly from D to
R , from R to D or directly to P. The
automatic transmission could otherwise be
damaged.
Engaging reverse gear R
! Only shift the automatic transmission to
R when the vehicle is stationary.
i The ECO start/stop function is not
available when reverse gear is engaged.
For further information on the ECO start/
stop function ( Y page 270).
XWhen the vehicle is stationary, depress the
brake pedal.XPush the DIRECT SELECT lever up past the
first point of resistance.
Neutral N with ECO start/stop function
activated
The ECO start/stop function switches the
engine off automatically when the vehicle is
stationary if the vehicle is braked to a
standstill with neutral N engaged and the
brake depressed.
For further information on the ECO start/stop
function ( Y page 270).
Shifting to neutral N
XWhen the vehicle is stationary, depress the
brake pedal.XPush the DIRECT SELECT lever up or down
to the first point of resistance.When the engine is switched off, the
automatic transmission shifts to N
automatically.
Remaining in neutral N
If you wish to keep the automatic
transmission in neutral N, e.g. to wash the
vehicle in a car wash with a towing device,
observe the following:GWarning!
When leaving the SmartKey in the starter
switch, do not leave children unattended in
the vehicle. It is possible for children to switch
on the ignition which could result in
unsupervised use of vehicle equipment.
Unsupervised use of vehicle equipment could
result in an accident and/or serious personal
injury.
Using the SmartKey:
R make sure the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R shift to neutral N.
R release the brake pedal.
R if applied, release the electric parking
brake.
R switch off the ignition and leave the
SmartKey in the ignition lock.
Using KEYLESS-GO:
R make sure the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R shift to park position P.
R release the brake pedal.
R remove the Start/Stop button from the
ignition lock.
R insert the SmartKey into the ignition lock.
R switch on the ignition.
R depress the brake pedal and keep it
depressed.
R shift to neutral N.
R release the brake pedal.
Automatic transmission275Driving and parkingZ

ANeutral
Do not shift the transmission to N
while driving. The transmission
could otherwise be damaged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to
position N if the vehicle is in danger
of skidding, e.g. on icy roads.
! Driving in neutral N can
damage the drive train.7Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Gearshifting
The automatic transmission shifts to the
individual gears automatically when it is in
transmission position D. This automatic
gearshifting behavior is determined by:
R a shift range restriction, if selected
R the selected drive program
E/S or, on AMG vehicles,
C/S/M (Y page 277)
R the position of the accelerator pedal
R the road speed
Driving tips
Kickdown
Use kickdown for maximum acceleration.
XVehicles for USA except AMG vehicles:
fully depress the accelerator pedal.
The transmission shifts to a lower gear
depending on the engine speed.XVehicles for Canada except AMG
vehicles: depress the accelerator pedal
beyond the pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
Rocking the vehicle free
Rocking the vehicle free by repeatedly
shifting back and forth between transmission
positions D and R can help to free a vehicle
that has become stuck in mud or snow. The
engine management system of the vehicle
limits shifting back and forth between
transmission positions D and R to a maximum
speed of 5 mph (9 km/h). To shift back and
forth between transmission positions D and
R , move the selector lever up and down
beyond the pressure point.
Working on the vehicle
GWarning!
When working on the vehicle, engage the
electronic parking brake and shift the
automatic transmission into park position P.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury.
Program selector button
The program selector button influences:
R the drive program
R the AIRMATIC ( Y page 304) or ABC
( Y page 305) suspension settings
R the engine management
Automatic transmission277Driving and parkingZ

Problems with the transmissionProblemPossible causes/consequences and M SolutionsThe acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift into 2nd gear and reverse gear.XStop the vehicle.XShift the transmission to position P.XSwitch off the engine.XWait at least 10 seconds before restarting the engine.XShift the transmission to position D or R.
If D is selected, the transmission shifts into 2nd gear; if R is
selected, the transmission shifts into reverse gear.XHave the transmission checked at a qualified specialist
workshop immediately.Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact an authorized
Mercedes-Benz Center for a performance
test. Mercedes-Benz recommends that you
use an authorized Mercedes-Benz Center
for this purpose.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey or
the Start/Stop button in position 0 or 1) if:
R the electric parking brake is being tested
on a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be
damaged.Refueling
Important safety notes
GWarning
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
personal injury.
Never allow sparks, flames or smoking
materials near gasoline.
Turn off the engine before refueling.
Whenever you are around gasoline, avoid
inhaling fumes and any skin or clothing
contact.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging to your
health.
GWarning
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gasoline
to spray back out when removing the fuel
pump nozzle, which could cause personal
injury.
! Do not use diesel to refuel vehicles with a
gasoline engine. Even small amounts of the
Refueling281Driving and parkingZ

Problems with the fuel and fuel tankProblemPossible causes/consequences and M SolutionsFuel is leaking from the
vehicle.GRisk of explosion or fire
The fuel line or the fuel tank is defective.
XTurn the key to position 0(Y page 267) in the ignition lock
immediately and remove it.XDo not restart the engine under any circumstances.XConsult a qualified specialist workshop.The fuel filler flap
cannot be opened.The fuel filler flap is not unlocked.
or
The key batteries are discharged.XUnlock the vehicle ( Y page 72).
or
XUnlock the vehicle using the mechanical key ( Y page 75).The fuel filler flap is unlocked, but the opening mechanism is
jammed.XConsult a qualified specialist workshop.Parking
Important safety notes
GWarning!
Do not park in areas where the hot exhaust
system could come into contact with
combustible materials. Combustible
materials such as grass, hay or leaves could
be ignited and cause a vehicle fire.
Unintended vehicle movement could cause
serious personal injury or damage to the
vehicle or the vehicle drivetrain. To reduce
such risks, always do the following before
turning off the engine and leaving the vehicle:
R Keep right foot on the brake pedal.
R Engage the electronic parking brake.
R Shift the automatic transmission into park
position P.
R Slowly release the brake pedal.
R When parked on an incline, always turn the
front wheels towards the road curb.
R Turn the SmartKey in the starter switch to
position 0 and remove the SmartKey from
the starter switch, or press the KEYLESS-
GO start/stop button.
R Take the SmartKey with you and lock the
vehicle when leaving.
Switching off the engine
Important safety notes
GWarning
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
the brake and steering systems. In this case,
it is important to keep in mind that a
considerably higher degree of effort is
necessary to brake and steer the vehicle.
284ParkingDriving and parking

! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition system must be switched
off (SmartKey in position 0 or 1 in the
ignition lock or Start/Stop button in
position 0 or 1) when:
R testing the electric parking brake on a
brake dynamometer.
R you intend to have the vehicle towed with
one of the axles raised.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
If your brake system is only subjected to
moderate loads, you should regularly test
your brake system's function by forcefully
depressing the brake pedal when driving at
high speed. This also improves the brake
pads' friction.GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
A description of Brake Assist (BAS) can be
found on ( Y page 62) or of BAS PLUS on
( Y page 62).
High-performance brake system for
AMG vehicles
The high-performance brake system is only
installed on the CL 63 AMG and CL 65 AMG.
GWarning
New vehicle brake pads and discs, and
replacement brake pads and discs may take
several hundred miles of driving until they
provide optimum braking efficiency. Until that
time, you may need to use increased brake
pedal pressure while braking. Please be aware
of this and adjust your driving and braking
accordingly during this break-in period.
Excessive high-demand braking will cause
correspondingly high brake wear. Please be
attentive to the brake warning lamp in the
instrument cluster and brake condition
messages in the multifunction display.
Especially for high performance driving, it is
important to maintain and have the brake
system checked regularly.
The high-performance brake system is
designed for heavy loads. This may lead to
noise when braking. This will depend on:
R speed
R braking force
R environmental conditions, such as
temperature and humidity
The wear of individual components of the
brake system, such as the brake pads/linings
or brake discs, depends on the individual
driving style and operating conditions.
Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth
on the road surface, there is a danger of
hydroplaning occurring, even if:
R you drive at low speeds
R the tires have adequate tread depth
For this reason, in the event of heavy rain or
in conditions in which hydroplaning can occur
you must drive in the following manner:
R Lower your speed
R Avoid ruts
R Brake carefully
Driving on flooded roads
! Do not drive through flooded areas.
Check the depth of any water before driving
through it. Drive slowly through standing
water. Otherwise, water may enter the
vehicle interior or the engine compartment.
This can damage the electronic
components in the engine or AUTOTRONIC.
Water can also be drawn in by the engine's
air suction nozzles and this can cause
engine damage.
290Driving tipsDriving and parking