2011 MERCEDES-BENZ C-Class Owner's Manual

Driver's knee bag : increases protection for
the driver against the risk of:
R knee injuries
R thigh injuries
R lower leg injuries
Driver's knee bag : inflates beneath the
steering column. If the system determines
that deployment of driver's knee bag : can
offer additional protection to that provided by
the seat belt in the event of a frontal impact,
the system will deploy it together with the
driver's front air bag. Driver's knee bag :
operates best in conjunction with a properly
positioned and fastened seat belt.
Side impact air bagsGWarning
Observe "Important safety notes"
( Y page 36).
GWarning!
The pressure sensors for side impact air bag
control are located in the doors. Do not
modify any components of the doors or door
trim panels including, for example, the
addition of door speakers.
Improper repair work on the doors or the
modification or addition of components to the
doors create a risk of rendering the side
impact air bags inoperative or causing
unintended air bag deployment. Work on the
doors must therefore only be performed by
qualified technicians. Contact an authorized
Mercedes-Benz Center.
GWarning
Only use seat covers which have been tested
and approved by Mercedes-Benz for your
vehicle model. Using seat covers or other seat
coverings can cause a malfunction of the side
impact air bags and/or the pelvis air bags.
Contact an authorized Mercedes-Benz Center
for availability.
When deployed, the side impact air bags offer
additional protection for the thorax of the
vehicle occupants on the side of the vehicle
on which the impact occurs. However, they
do not protect the:
R head
R neck
R arms
Side impact air bags : deploy next to the
outer seat cushion.
Side impact air bags : are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in a side impact
R independently of seat belt use
R independently of the front air bags
R independently of the Emergency
Tensioning Devices
Side air bags : will not deploy in side
impacts with deceleration rates which do not
exceed the system's preset deployment
thresholds for vehicle deceleration or
acceleration. You will then be protected by
the seat belt.
Vehicles with OCS (USA only): if the OCS
detects that the front-passenger seat is not
occupied and the front-passenger seat belt is
not fastened (the belt tongue is not engaged
in the seat belt buckle), the side impact air
bag on the front-passenger side will not
deploy. The side impact air bag on the front-
passenger side will deploy if the front-
passenger seat belt is fastened, regardless of
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whether the front-passenger seat is occupied
or not.
! Vehicles with BabySmart™ (Canada only):
do not place any objects which weigh more
than 20 lb (9 kg) on the front-passenger
seat. This could cause the system to
identify the seat as being occupied. In the
event of an accident, the restraint systems
on the front-passenger side are triggered.
Have restraint systems that have been
triggered replaced.
Pelvis air bagsGWarning
Observe "Important safety notes"
( Y page 36).
Pelvis air bags are not available on AMG
vehicles.
GWarning
Only use seat covers which have been tested
and approved by Mercedes-Benz for your
vehicle model. Using seat covers or other seat
coverings can cause a malfunction of the side
impact air bags and/or the pelvis air bags.
Contact an authorized Mercedes-Benz Center
for availability.
Pelvis air bag deployment enhances the level
of protection of the vehicle occupants on the
side of the vehicle on which the impact
occurs.
Pelvis air bags : deploy next to and below
the outer seat cushions. They are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in a side impact
R independently of seat belt use
R independently of the front air bags
R independently of the Emergency
Tensioning Devices
Pelvis air bags : will not deploy in side
impacts with deceleration rates which do not
exceed the system’s preset deployment
thresholds for vehicle deceleration or
acceleration. You will then be protected by
the seat belt.
Vehicles with OCS (USA only): if the OCS
detects that the front-passenger seat is not
occupied and the front-passenger seat belt is
not fastened (the belt tongue is not engaged
in the seat belt buckle), the pelvis air bag on
the front-passenger side will not deploy. The
pelvis air bag on the front-passenger side will
deploy if the front-passenger seat belt is
fastened, regardless of whether the front-
passenger seat is occupied or not.
Window curtain air bagsGWarning
Observe "Important safety notes"
( Y page 36).
The window curtain air bags enhance the level
of protection for the head (but not chest or
arms) of the vehicle occupants on the side of
the vehicle on which the impact occurs.
The window curtain air bags are integrated
into the side of the roof frame and deploy in
the area extending from the front door (A-
pillar) to the rear door (C-pillar).
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Window curtain air bags : are deployed:
Ron the side on which an impact occurs
Rat the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in a side impact
Rregardless of whether the front-passenger
seat is occupied
Rindependently of seat belt use
Rindependently of the front air bags
Window curtain air bags : will not deploy in
impacts with deceleration rates which do not
exceed the system’s preset deployment
thresholds for vehicle deceleration or
acceleration. You will then be protected by
the seat belt.
Occupant classification system (OCS)
How the Occupant Classification
System works
The Occupant Classification System (OCS) is
standard equipment in the USA.
OCS categorizes the occupant on the front-
passenger seat by means of a weight sensor.
The front-passenger front air bag is
automatically deactivated for certain weight
categories. The respective status can be
recognized by the 45 indicator lamp.
With the 45 indicator lamp
illuminated, the front-passenger front air bag
is deactivated.
The system does not deactivate:
Rthe side impact air bag
Rthe pelvis air bag
Rthe window curtain air bag
Rthe Emergency Tensioning Devices
To be classified correctly, the front passenger
must sit:
Rwith the seat belt properly fastened
Rin a position that is as upright as possible
with the back against the seat backrest
Rwith their feet on the floor
If the front-passenger's weight is transferred
to another object in the vehicle (e.g. by
leaning on armrests), OCS may not be able to
approximate the occupant's weight category.
If the front passenger seat, the seat cover, or
the seat cushion are damaged, have the
necessary repair work carried out at an
authorized Mercedes-Benz Center.
For reasons of safety, Mercedes-Benz
recommends that you only use seat
accessories that have been approved by
Mercedes-Benz.
Both the driver and the front passenger
should observe the 45 indicator lamp
to determine whether or not the front
passenger is positioned correctly.
GWarning
If the 45 indicator lamp illuminates
when an adult or someone larger than a small
individual is in the front passenger seat, have
the front passenger reposition himself or
herself in the seat until the 45
indicator lamp goes out.
In the event of a collision, the air bag control
unit will not allow front passenger front air bag
deployment when the OCS has classified the
front passenger seat occupant as weighing as
much as or less than a typical 12-month-old
child in a standard child restraint or if the front
passenger seat is classified as being empty.
When the OCS senses that the front
passenger seat occupant is classified as
being up to or less than the weight of a typical
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12-month-old child in a standard child
restraint, the 45 indicator lamp will
illuminate when the engine is started and
remain illuminated. This indicates that the
front passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat is classified as being empty,
the 45 indicator lamp will illuminate
when the engine is started and remain
illuminated. This indicates that the front
passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat occupant is classified as
being heavier than the weight of a typical 12-
month-old child seated in a standard child
restraint or as being a small individual (such
as a young teenager or a small adult), the
45 indicator lamp will illuminate for
approximately 6 seconds when the engine is
started. Depending on occupant weight
sensor readings from the seat, it will then
remain illuminated or go out. With the
45 indicator lamp illuminated, the
front passenger front air bag is deactivated.
With the 45 indicator lamp out, the
front passenger front air bag is activated.
When the OCS senses that the front
passenger seat occupant is classified as an
adult or someone larger than a small
individual, the 45 indicator lamp will
illuminate for approximately six seconds
when the engine is started and then go out.
This indicates that the front passenger front
air bag is activated.
If the 45 indicator lamp is illuminated,
the front passenger front air bag is
deactivated and will not be deployed.
If the 45 indicator lamp is not
illuminated, the front passenger front air bag
is activated and will be deployed
R in the event of certain frontal impacts
R if the impact exceeds a predetermined
triggering threshold
R independent of the side impact air bag or
pelvis air bagIf the front passenger front air bag is
deployed, the rate of inflation will be
influenced by
R the rate of vehicle deceleration as assessed
by the air bag control unit
R the front passenger's weight category as
identified by the OCS
For further information, see the section
regarding air bag display messages
( Y page 187).GWarning
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seats whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriate infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
The infant or child restraint must be properly
secured with the vehicle's seat belt, the seat
belt and Top Tether strap, or lower anchors
and Top Tether strap, fully in accordance with
the child seat manufacturer's instructions.
Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriately sized infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
Children can be killed or seriously injured by
an inflating air bag. Note the following
important information when circumstances
require you to place a child in the front-
passenger seat:
R Your vehicle is equipped with air bag
technology designed to deactivate the
front-passenger front air bag in your vehicle
when the system senses the weight of a
typical 12-month-old child or less along
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with the weight of a standard appropriate
child restraint on the front-passenger seat.
R A child in a rear-facing child restraint on the
front-passenger seat will be seriously
injured or even killed if the front-passenger
front air bag inflates in a collision which
could occur under some circumstances,
even with the air bag technology installed
in your vehicle. The only means to eliminate
this risk completely is never to place a child
in a rear-facing child restraint in the front-
passenger seat. We therefore strongly
recommend that you always place a child
in a rear-facing child restraint on the rear
seat.
R If you install a rear-facing child restraint on
the front-passenger seat, make sure the
45 indicator lamp is illuminated,
indicating that the front-passenger front air
bag is deactivated. Should the 45
indicator lamp not illuminate or go out while
the restraint is installed, please check
installation. Periodically check the
45 indicator lamp while driving to
make sure that the 45 indicator
lamp is illuminated. If the 45
indicator lamp goes out or remains out, do
not transport a child on the front-passenger
seat until the system has been repaired.
A child in a rear-facing child restraint on the
front-passenger seat will be seriously
injured or even killed if the front-passenger
front air bag inflates.
R If you place a child in a forward-facing child
restraint on the front-passenger seat:
- move the seat as far back as possible
- use the proper child restraint
recommended for the age, size and
weight of the child
- secure child restraint with the vehicle's
seat belt according to the child seat
manufacturer's instructions
R For children larger than the typical 12-
month-old child, the front-passenger front
air bag may or may not be activated.Deployment of the driver front air bag does
not mean that the front-passenger front air
bag should also have deployed.
OCS may have determined:
R that the seat was unoccupied or occupied
by a weight of up to or less than that of a
typical 12-month-old child seated in a
standard child restraint
R that the seat was occupied by a small
individual (e.g. a young teenager or a small
adult) or a child who weighs more than a
typical 12-month-old child in a standard
child restraint system
These are examples of when OCS deactivates
the front-passenger front air bag. The air bag
is deactivated despite the impact fulfilling the
criteria for deploying the driver's front air bag.
If the SmartKey has been removed from the
ignition lock or is in position 0, indicator lamp
45 : does not light up.
GWarning
If the red 6 SRS warning lamp in the
instrument cluster and the 45
indicator lamp light up simultaneously, the
OCS is malfunctioning. The front passenger
front air bag will be deactivated in this case.
Have the system checked by qualified
technicians as soon as possible. Contact an
authorized Mercedes-Benz Center.
Only have the seat repaired or replaced at an
authorized Mercedes-Benz Center.
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In order to ensure proper operation of the air
bag system and OCS:
R Sit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
R When seated, a passenger should not
position him/herself in such a way as to
cause the passenger's weight to be lifted
from the seat cushion as this may result in
the OCS being unable to correctly
approximate the passenger's weight
category.
R Read and observe all warnings in this
chapter.
System self-test
The 45 indicator lamp illuminates
when you:
R turn the SmartKey to position 1 or 2 in the
ignition lock
R on vehicles with KEYLESS-GO, press the
Start/Stop button once or twice
If an adult is seated properly on the passenger
seat and the OCS classifies the occupant as
an adult, the 45 indicator lamp
illuminates and goes out again after
approximately 6 seconds.
If the seat is not occupied and the OCS
classifies the front passenger seat as being
unoccupied, the 45 indicator lamp
will illuminate and not go out.
GWarning!
If the 4 5 indicator lamp does not
illuminate, the system is not functioning. You
must contact an authorized Mercedes-Benz
Center before seating any child on the front
passenger seat.
For more information, see "Problems with the
Occupant Classification System"
( Y page 45).
GWarning
Never place anything between seat cushion
and child seat (e.g. a pillow), since it reduces
the effectiveness of the OCS. The underside
and rear side child restraint system must be
placed entirely on the seat cushion and the
backrest of the front-passenger seat
backrest.
If necessary, adjust the tilt of the passenger
seat backrest.
An incorrectly mounted child seat could cause
injuries to the child in case of an accident,
instead of increasing protection for the child.
Follow the manufacturer's instructions for
installation of child restraint systems.
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Problems with the occupant classification systemProblemPossible causes/consequences and M SolutionsThe 45
indicator lamp
illuminates and
remains illuminated.
The person sitting on
the front-passenger
seat:
R weighs as much as a
typical adult
R weighs more than a
childOCS is malfunctioning.XHave OCS checked as soon as possible at an authorized
Mercedes-Benz Center.XObserve the additional display messages in the multifunction
display ( Y page 187).GWarning
If the 45 indicator lamp illuminates and remains illuminated when the weight of a typical
adult or someone larger than a small individual has been detected on the passenger seat, do not
allow any occupant to use the passenger seat until the system has been repaired.
ProblemPossible causes/consequences and M SolutionsThe 45
indicator lamp does not
illuminate and/or does
not remain illuminated.
The front-passenger
seat is:
R unoccupied
R occupied with the
weight of a typical
12-month-old child in
a standard child
restraint or lessOCS is malfunctioning.XMake sure there is nothing between the seat cushion and the
child seat.XCheck the installation of the child restraint system.XMake sure there are no objects applying additional weight onto
the seat.XIf the 45 indicator lamp remains out, have OCS checked
as soon as possible at an authorized Mercedes-Benz Center. Do
not transport a child on the front-passenger seat until OCS has
been repaired.XObserve the additional display messages in the multifunction
display ( Y page 187).GWarning
If the 45 indicator lamp does not illuminate or remains out with the weight of a typical
12-month-old child in a standard child restraint or less, or is unoccupied, on the front-passenger
seat, do not transport a child on the front-passenger seat until the system has been repaired.
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BabySmart™ air bag deactivation
system
How the air bag deactivation system
functions
The BabySmart™ system is standard
equipment in Canada.
GWarning
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. For
this reason, Mercedes-Benz strongly advises
that you always secure children in the rear
seats. Regardless of seating position, children
12 years old and under must be seated and
properly secured in an appropriately sized
child restraint system or booster seat
recommended for the size and weight of the
child.
Secure the infant restraint system or child
restraint system, using:
R the vehicle's seat belt
R the seat belt and a Top Tether belt
R the LATCH-type (ISOFIX) child seat mount
and a Top Tether belt
The child restraint system must be installed
and secured correctly, observing the
manufacturer's installation instructions.
Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriately sized infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
Children can be killed or seriously injured by
an inflating air bag. Observe the following
important information if it is necessary to
carry a child on the front-passenger seat:
R Children under 12 years may only sit in the
front-passenger seat if they are seated in a
child restraint system which is compatible
with BabySmart™ and approved by
Mercedes-Benz. If the child restraint
system is installed properly, the front-
passenger front air bag is deactivated in
conjunction with the BabySmart™ system.
Otherwise, the child could be struck by the
air bag when it inflates in a crash. This could
lead to serious or fatal injury.
R A child in a rear-facing child restraint on the
front-passenger seat will be seriously
injured or even killed if the front-passenger
front air bag inflates in a collision which
could occur under some circumstances,
even with the air bag technology installed
in your vehicle. The only means to eliminate
this risk completely is never to place a child
in a rear-facing child restraint in the front-
passenger seat. We therefore strongly
recommend that you always place a child
in a rear-facing child restraint on the rear
seat.
R If it is necessary to install a BabySmart™-
compatible rear-facing child restraint
system on the front-passenger seat, make
sure the 45 indicator lamp is
illuminated. This indicates that the front-
passenger front air bag is deactivated. If the
45 indicator lamp does not light up
or goes out when the child restraint system
is installed, check the anchorages of the
restraint system. Periodically check the
45 indicator lamp while driving to
make sure the 45 is illuminated. If
the 45 indicator lamp goes out or
remains out, do not transport a child on the
front-passenger seat until the system has
been repaired.
A child in a rear-facing child restraint on the
front-passenger seat will be seriously46Occupant safetySafety
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