2011 MERCEDES-BENZ C-Class Owner's Manual

Engine oil (on-board computer) ...... 171
Outside temperature ...................... 167
Setting ........................................... 123
Theft deterrent locking system
Immobilizer ...................................... 66
Through-loading feature ................... 218
Tilt/sliding sunroof Opening/closing .............................. 88
Resetting ......................................... 88
Time (on-board computer) ................ 179
Timer (on-board computer) .............. 172
Tire pressure Calling up (on-board computer) .....277
Checking manually ........................275
Display message ............................ 197
Maximum ....................................... 280
Notes ............................................. 273
Pressure loss warning ....................275
Recommended ............................... 272
Tire pressure monitoring system
Function/notes ............................. 277
Restarting ...................................... 279
Warning lamp ................................. 212
Tires
Aspect ratio (definition) .................292
Average weight of the vehicle
occupants (definition) ....................290
Bar (definition) ............................... 290
Characteristics .............................. 290
Checking ........................................ 271
Cleaning ......................................... 272
Definition of terms .........................290
Direction of rotation ......................284
Distribution of the vehicle
occupants (definition) ....................293
DOT, Tire Identification Number
(TIN) ............................................... 289
DOT (Department of
Transportation) (definition) ............290
Flat tire .......................................... 254
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 291
Guidelines to be observed .............271
GVW (Gross Vehicle Weight)
(definition) ..................................... 291
GVWR (Gross Vehicle Weight
Rating) (definition) .........................291Increased vehicle weight due to
optional equipment (definition) ......291
Kilopascal (kPa) (definition) ...........291
Labeling (overview) ........................286
Load bearing index (definition) ......292
Load index ..................................... 289
Load index (definition) ...................291
Maximum loaded vehicle weight
(definition) ..................................... 291
Maximum load on a tire
(definition) ..................................... 292
Maximum permissible tire
pressure (definition) ....................... 292
Maximum tire load .........................284
Maximum tire load (definition) .......291
Optional equipment weight
(definition) ..................................... 292
PSI (pounds per square inch)
(definition) ..................................... 292
Replacing ....................................... 286
Service life ..................................... 271
Sidewall (definition) .......................292
Speed index (definition) .................291
Storing ........................................... 272
Structure and characteristics
(definition) ..................................... 290
Temperature .................................. 285
TIN (Tire Identification Number)
(definition) ..................................... 292
Tire bead (definition) ......................292
Tire pressure (definition) ................292
Tire pressures (recommended) ......290
Tire size (data) ............................... 293
Tire size designation, load-bearing
capacity, speed index ....................287
Tire tread ....................................... 271
Tire tread (definition) .....................292
Total load limit (definition) .............293
Traction ......................................... 285
Traction (definition) .......................292
Tread wear ..................................... 285
Uniform Tire Quality Grading
Standards ...................................... 284
Uniform Tire Quality Grading
Standards (definition) ....................290
Unladen weight (definition) ............291
Wear indicator (definition) .............292
Wheel rim (definition) ....................291Index15BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 15

Tires and wheels (important safety
information) ....................................... 270
Top Tether ............................................ 59
Towing Important safety guidelines ...........264
Installing the towing eye ................264
Removing the towing eye ...............265
Tow-starting
Emergency engine starting ............266
Installing the towing eye ................266
Removing the towing eye ...............266
Transfer case ..................................... 144
Transmission position display ......... 138
Transmission positions .................... 139
Trip computer (on-board
computer) .......................................... 170
Trip odometer Calling up ....................................... 170
Resetting (on-board computer) ......171
Trunk
Automatic opening ........................... 81
Emergency release ..........................82
Important safety guidelines .............80
Locking separately ...........................82
Trunk lid
Display message ............................ 200
Turn signal (display message) ......... 191
Turn signals ....................................... 108
Type plate see Vehicle identification plate
U
Unlocking Emergency unlocking .......................79
From inside the vehicle (central
unlocking button) ............................. 78
V
Vanity mirror Sun visor ........................................ 222
Vehicle
Data acquisition ............................... 22
Emergency unlocking .......................79
Equipment ....................................... 18
Exterior view .................................... 24
Individual settings (on-board
computer) ...................................... 178
Loading .......................................... 280
Lowering ........................................ 258
Maintenance .................................... 19
Parking up ..................................... 150
Raising ........................................... 256
Reporting problems .........................21
Towing away .................................. 264
Tow-starting ................................... 264
Transporting .................................. 266
Vehicle data
see Technical data
Vehicle identification number
see VIN
Vehicle identification plate .............. 303
Vehicle tool kit .................................. 253
Video (DVD) ........................................ 176
Video DVD (on-board computer) ...... 176
VIN ...................................................... 303
W
Warning and indicator lamps ABS ................................................ 206
Brakes ........................................... 203
Check Engine ................................. 210
Coolant .......................................... 210
ESP ®
.............................................. 207
ESP ®
OFF ....................................... 208
Fuel tank ........................................ 210
Overview .......................................... 27
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........46
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................41
Reserve fuel ................................... 210
Seat belt ........................................ 204
SPORT handling mode ...................208
SRS ................................................ 209
Tire pressure monitor ....................212
Warranty ............................................ 302
Wheel bolt tightening torque ........... 258
Wheel chock ...................................... 255
Wheels Changing/replacing .......................286
Changing a wheel .......................... 255
Checking ........................................ 271
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Cleaning ......................................... 245
Guidelines to be observed .............271
Mounting a wheel .......................... 258
Removing a wheel ..........................257
Tightening torque ........................... 258
Wheel size/tire size .......................293
Window curtain air bag
Display message ............................ 186
Operation ......................................... 40
Windows
see Side windows
Windows (cleaning instructions) ..... 246
Windshield Defrosting ...................................... 124
Windshield washer fluid (display
message) ............................................ 201
Windshield washer system Adding washer fluid .......................241
Notes ............................................. 310
Windshield wipers
Important safety notes ..................115
Replacing the wiper blades ....116, 117
Switching on/off ........................... 116
Troubleshooting ............................. 117
Winter operation ............................... 155
Winter tires M+S tires ....................................... 154
Wiper blades
Cleaning ......................................... 246Index17BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 17

Product information
We recommend using genuine Mercedes-
Benz parts as well as conversion parts and
accessories explicitly approved by us for your
vehicle model.
We have tested these parts to determine their
reliability, safety and special suitability for
Mercedes-Benz vehicles. Despite ongoing
market research, Mercedes-Benz is unable to
assess other parts. We cannot therefore be
held responsible for them, even if in individual
cases an official approval or authorization by
governmental or other agencies should exist.
The use of non-approved parts could affect
your vehicle's operating safety. Mercedes-
Benz therefore recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle. Genuine
Mercedes-Benz parts, approved conversion
parts and accessories are available from any
authorized Mercedes-Benz Center. In
addition, you will receive advice about
permissible technical modifications, and the
parts will be professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This manual describes all the standard and
optional equipment of your vehicle available
at the time of publication of the Operator's
Manual. Country-specific differences are
possible. Note that your vehicle may not be
equipped with all functions described. This
also refers to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
The Service and Warranty Information
booklet contains detailed information about
the warranties covering your vehicle. Your
authorized Mercedes-Benz Center will
replace and repair any factory-fitted parts
based on the terms and conditions of the
following warranties:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont
R State Warranty Enforcement Laws (Lemon
Laws)
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Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Information
Booklet describes all necessary maintenance
work that should be performed at regular
intervals.
Always have the Service and Warranty
Information Booklet with you when you bring
the vehicle to an authorized Mercedes-Benz
Center. The service advisor will record each
service in the Service and Warranty
Information Booklet for you.
Breakdown assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to the
toll-free Roadside Assistance number will be
answered by Mercedes-Benz Customer
Assistance Representatives 24 hours a day,
365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) You will find both in your vehicle
literature portfolio.
Change of address or ownership
In the event of a change of address, be sure
to send in the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100. This will assist
us in contacting you in a timely manner
should the need arise.
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If you sell your Mercedes, please leave all
literature with the vehicle to make it available
to the next operator.
If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used Car"
found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R Service facilities or replacement parts may
not be readily available.
R Unleaded gasoline for vehicles with
catalytic converters may not be available.
The use of leaded fuels can damage the
catalytic converter.
R Gasoline may have a considerably lower
octane rating. Improper fuel can cause
engine damage.
Certain Mercedes-Benz models are available
for delivery in Europe under our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Safety notes
GWarning
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving.
GWarning
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole. If you feel a sudden significant
vibration or ride disturbance, or you suspect
that damage to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
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Proper use of the vehicle
To ensure proper use of the vehicle, you must
familiarize yourself with the following
information and rules:
R safety notes in this Operator's Manual
R technical data in this Operator's Manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles
GWarning!
Various warning labels are attached to your
vehicle. These warning labels are intended to
make you and others aware of various risks.
Do not remove any of these warning labels
unless explicitly instructed to do so by
information on the label itself.
Removing warning labels may cause you and
others to be unaware of certain risks which
may result in an accident and/or personal
injury.
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
with the Mercedes-Benz Center again or, if
necessary, contact us at one of the following
addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting malfunctions relevant to
safety
For the USA only:
The following text is reproduced as required
of all manufacturers according to Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor
Vehicle Safety Act of 1966.
Reporting safety defects
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153); go
to: http://www.safercar.gov ; or write to:
Administrator, NHTSA Headquarters,
1200 New Jersey Avenue, SE, West Building,
Washington, DC 20590.
You can also obtain additional information
about vehicle safety from:
http://www.safercar.gov .
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Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions are not covered either by
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty of
Daimler AG.
Data stored in the vehicle
Information regarding electronic
recording devices
(Including California Code Supplement
§ 9951)
Please note that your vehicle is equipped with
devices that can record vehicle systems data.
If your vehicle is equipped with mbrace 2
data
is transmitted in the event of an accident.
This information serves, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access this data and submit
it:
R for safety research or vehicle diagnosis
purposes
R with the consent of the vehicle owner or
lessee
R in response to an official request by law
enforcement or other government agency
R for use in arbitration of disputes that
involve Daimler AG, its subsidiaries or its
sales and service organizations
R as otherwise required or permitted by law
Please observe the mbrace 2
order agreement
regarding further details on data that this
system records and transmits.
2 The system is called TELEAID in Canada.22IntroductionBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 22