2011 MERCEDES-BENZ C-Class Owner's Manual

Hill start assist
Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient.
It holds the vehicle for a short time after you
have removed your foot from the brake pedal.
This gives you enough time to move your foot
from the brake pedal to the accelerator pedal
and depress it before the vehicle begins to
roll.
GWarning
Never leave the vehicle when it is held by hill
start assist. After approximately one second,
hill start assist will no longer brake your
vehicle and it could roll away.
XTake your foot off the brake pedal.
i Once you have taken your foot off the
brake pedal, the vehicle is held for around
one second.
XPull away.
Hill start assist will not function if:
R you are pulling away on a level road or a
downhill gradient.
R on vehicles with automatic transmission,
the transmission is in position N.
R the parking brake is applied.
R ESP ®
is malfunctioning.
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Problems with the engineProblemPossible causes/consequences and M SolutionsThe engine does not
start. The starter motor
can be heard.R There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.XTurn the SmartKey back to position 0 in the ignition lock before
the next attempt to start with the SmartKey.XBefore the next starting attempt with KEYLESS-GO: shut all open
vehicle doors so that the signals from the SmartKey may be
better received.
or
XPull the Start/Stop button out of the ignition.XUse the SmartKey to start the engine, (Y page 133) as external
radio signals cause KEYLESS-GO to malfunction. Avoid
excessively long and frequent attempts to start the engine as
these will drain the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the starter battery is too
weak or discharged.XJump-start the vehicle ( Y page 262).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.The starter motor was exposed to a thermal load that was too high.XAllow the starter motor to cool down for approximately two
minutes.XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.136DrivingDriving and parking
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ProblemPossible causes/consequences and M SolutionsThe engine is not
running smoothly and
is misfiring.
There is a malfunction in the engine electronics or a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.XHave the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it.
The coolant
temperature gauge
shows a value above
248 ‡(120 †).
The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant
to cool down.
XCheck the coolant level (Y page 240). Observe the warning
notes as you do so and add coolant if necessary.Manual transmission
Important safety notes
GWarning
When working on the vehicle, engage the
parking brake and shift the manual
transmission into the 1st gear or reverse R.
The vehicle could otherwise roll away, which
could result in an accident and/or serious
personal injury.
Gear lever
Gear lever
kReverse1 to 6Forward gears! When shifting between 5th and 6th gear,
you should always push the gear lever all
the way to the right. You could otherwise
shift unintentionally into 3rd or 4th gear
and damage the transmission.
If you shift down at too high a speed
(transmission braking), this can cause the
engine to overrev, leading to engine
damage.
Never hold the vehicle stopped on a hill by
using the clutch pedal. There is otherwise
a risk of damaging the clutch.
Engaging reverse gear
! Only shift into reverse gear R when the
vehicle is stationary as you can otherwise
damage the transmission.
XStop the vehicle.XDepress the clutch pedal fully.XShift to neutral.XMove the gear lever firmly to the left
beyond the point of resistance and then
forwards.
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Shift recommendation
The gearshift recommendations assist you in
adopting an economical driving style. The
recommended gear is shown in the
multifunction display.
XShift gear according to the gearshift
recommendation : shown in the
multifunction display of the instrument
cluster.
Automatic transmission
Important safety notes
GWarning
It is dangerous to shift the automatic
transmission out of parking position P or
neutral position N if the engine speed is
higher than idle speed. If your foot is not firmly
on the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and when
your right foot is firmly on the brake pedal.
GWarning!
Keep in mind that turning off the engine alone
only will shift the automatic transmission into
neutral position N automatically.
Always shift the automatic transmission into
park position P before turning off the engine.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury.
Selector lever
Overview of transmission positions
Selector lever
PPark position with selector lever lockRReverseNNeutralDDrive
Transmission position display
:Transmission position display
Displays on the cover beside the selector
lever also indicate the current position of the
selector lever.
The displays light up when the SmartKey is
inserted in the ignition lock. The displays go
out when the SmartKey is removed from the
ignition lock.
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Drive program display:Drive program display
Transmission positions
BPark position
Do not shift the transmission into
position P unless the vehicle is
stationary. The parking lock should
not be used as a brake when
parking. In addition to engaging the
parking lock, you must always
apply the parking brake to secure
the vehicle.
The SmartKey can only be removed
if the transmission is in position P.
If the SmartKey is removed from
the ignition lock, the selector lever
is locked.
In the event of a fault in the vehicle
electronics, the selector lever can
be locked in position P. To release
the selector lever lock, see
"Releasing the parking lock
manually" ( Y page 144).CReverse
Only shift the transmission to R
when the vehicle is stationary.ANeutral
Do not shift the transmission to N
while driving. The transmission
could otherwise be damaged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to
position N if the vehicle is in danger
of skidding, e.g. on icy roads.
! Driving in neutral N can
damage the drive train.7Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Gearshifting
The automatic transmission shifts to the
individual gears automatically when it is in
transmission position D. This automatic
gearshifting behavior is determined by:
R a shift range restriction, if selected
R the selected drive program
E/S or M (vehicles with the dynamic
handling package and AMG vehicles)
( Y page 140)
R the position of the accelerator pedal
R the road speed
Driving tips
AMG vehicles
When shifting down, the double-clutch
function is active regardless of the currently
selected drive program. The double-clutch
function reduces load change reactions and
is conducive to a sporty driving style. The
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sound generated by the double-clutch
function depends on the drive program
selected.
Kickdown
Use kickdown for maximum acceleration.
XVehicles for USA except AMG vehicles:
fully depress the accelerator pedal.
The transmission shifts to a lower gear
depending on the engine speed.
XVehicles for Canada except AMG
vehicles: depress the accelerator pedal
beyond the pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
Working on the vehicle
GWarning
When working on the vehicle, engage the
parking brake and shift the automatic
transmission into park position P. Otherwise
the vehicle could roll away which could result
in an accident and/or serious personal injury.
Program selector button
Program selector button
Program selector button on AMG vehicles
Program selector button on vehicles with thedynamic handling package
E EconomyComfortable, economical
driving
S SportSporty driving styleM ManualManual gearshifting
iFor further information on "Automatic
drive program" (Y page 141).
Only change from automatic drive program
E or S to manual drive program M when the
vehicle is stationary.
XPress program selector button :
repeatedly until the letter for the desired
gearshift program appears in the
multifunction display.
iThe automatic transmission switches to
automatic drive program E each time the
engine is started.
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Steering wheel paddle shifters:Left-hand steering wheel paddle shifter;Right-hand steering wheel paddle shifter
In the automatic drive program, you can
restrict or derestrict the shift range by using
the steering wheel paddle shifters
(Y page 141).
In the manual drive program, you can change
gear using the steering wheel paddle shifters
or the selector lever (Y page 141).
iYou can only change gear with the
steering wheel paddle shifters when the
transmission is in position D.
Automatic drive program
Drive program E is characterized by the
following:
Rthe vehicle pulling away more gently in
forward and reverse gears, unless the
accelerator pedal is depressed fully
Rincreased sensitivity, which improves
driving stability on slippery road surfaces,
for example
Rthe automatic transmission shifting up
sooner, which results in the vehicle being
driven at lower engine speeds and the
wheels being less likely to spin
In drive program S, the automatic
transmission shifts up later.
Shift ranges
Introduction
When the automatic transmission is in
position D, it is possible to restrict or
derestrict the shift range (Y page 141).
The shift range selected is shown in the
multifunction display. The automatic
transmission shifts only as far as the selected
gear.
Driving situations=You can use the engine's braking
effect.
5To use the braking effect of the
engine on downhill gradients and
for driving:
Ron steep mountain roads
Rin mountainous terrain
Rin arduous conditions
4To use the braking effect of the
engine on extremely steep downhill
gradients and on long downhill
stretches
Restricting the shift range
XPress the selector lever to the left towards
D–.
or
XPull the left-hand steering wheel paddle
shifter.
The shift range is restricted.
iIn order to prevent the engine from
overrevving, the automatic transmission
does not shift down when the engine speed
is too high.
iIf the maximum engine speed for the shift
range is reached and you continue to
accelerate, the automatic transmission
shifts up in order to prevent the engine
from overrevving, even if the shift range is
restricted.
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Derestricting the shift rangeXBriefly press the selector lever to the right
towards D+.
or
XPull the right-hand steering wheel paddle
shifter.
The shift range is derestricted.
Clearing the shift range restriction
XPress and hold the selector lever towards
D+ until D is shown once more in the
multifunction display.
or
XPull and hold the right-hand steering wheel
paddle shifter until D is shown again in the
multifunction display.
The automatic transmission shifts from the
current shift range directly to D.
Selecting the ideal shift range
XPress the selector lever to the left towards
D– and hold it in position.
or
XPull the left-hand steering wheel paddle
shifter and hold it in position.
The automatic transmission shifts to the
gear which allows ideal acceleration and
deceleration. To do this, the automatic
transmission shifts down one or more
gears.
Manual drive program
Switching on the manual drive program
The manual drive program is only available for
vehicles with the dynamic handling package
and for AMG vehicles.
Manual drive program M is different from
drive program S with regard to spontaneity,
responsiveness and smoothness of gear
changes.
Manual drive program M can be selected
using the program selector button. You can
change gears using the steering wheel paddle
shifters or the selector lever in manual drive
program M if the transmission is in position
D . The gear selected is shown in the
multifunction display.XPress program selector button
( Y page 140) repeatedly until M appears in
the multifunction display.
Upshifting
i Vehicles with the dynamic handling
package: if the maximum engine speed for
the shift range is reached and you continue
to accelerate, the automatic transmission
shifts up, except when manual program M
is selected.
Vehicles with AMG engines
XBriefly press the selector lever to the right
towards D+.
or
XPull the right-hand steering wheel paddle
shifter ( Y page 141).
The automatic transmission shifts up to the
next gear.
AMG vehicles: before the engine speed
reaches the red area, you will see an upshift
indicator in the multifunction display.
:Gear indicator;Upshift indicator142Automatic transmissionDriving and parking
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