2011 MERCEDES-BENZ C-CLASS COUPE check oil

ECO start/stop function
Deactivating/activatin g................. 142
General information .......................140
Electrical fuses
see Fuses
Electronic Brake force Distribution
see EBD (Electronic Brake force
Distribution)
Electronic Stability Program
see ESP ®
(Electroni cStability Program)
Electronic Traction System
see ETS (Electronic Traction System)
Emergenc ykey
Unlocking the driver's door ..............85
Emergency key element
Function/notes ................................ 80
Locking vehicle ................................ 85
Emergency release
Driver's door .................................... 85
Emergency spare wheel
Notes/data .................................... 346
Storage location ............................ 316
Emergency unlocking
Boot ................................................. 87
Vehicle ............................................. 85
Engine
ECO start/stop function ................140
Emergency starting ........................333
Engine number ............................... 353
Running irregularl y......................... 143
Starting problems ..........................143
Starting the engine with the key ....139
Starting with KEYLESS GO .............139
Stopping ........................................ 158
Warning lamp (engine diagnos-
tics) ............................................... 280
Engine electronics
Notes ............................................. 351
Problem (fault) ............................... 143
Engine oil
Additives ........................................ 356
Checking the oil level ..................... 302
Display message (12-button mul-
tifunctio nsteering wheel) ..............255
Display message (4-button multi-
function steering wheel) ................253
Filling capacity ............................... 355Notes about oil grades ................... 355
Notes on oil level/consumption
....302
Temperature (12-button multi-
function steering wheel) ................229
Topping up ..................................... 303
Viscosity ........................................ 356
Environmental protection
Note ................................................ .25
Returning an end-of-life vehicle .......25
ESP ®
(Electronic Stability Pro-
gram) AMG menu (on-board computer) ...229
Deactivating/activating (AMG
vehicles) .......................................... 69
Deactivating/activating (except
AMG vehicles) ................................ 221
Deactivating/activating (notes;
except AMG vehicles) ......................68
Display message (12-button mul-
tifunctio nsteering wheel) ..............238
Display message (4-button multi-
function steering wheel) ................234
ETS .................................................. 68
Function/notes ................................ 67
Important safety guidelines .............67
Trailer stabilisatio n.......................... 70
Warning lamp ................................. 277
ETS (Electronic Traction System) ....... 68
Exhaus ttail pipe (cleaning instruc-
tions) .................................................. 309
Exterior lighting see Lights
Exterior mirrors
Adjusting ....................................... 103
Anti-dazzle mode (automatic) ........104
Folding in/ou t(automatically) .......104
Folding in/ou t(electrically) ...........103
Folding in (12-button multifunc-
tion steering wheel) .......................228
Out of position (troubleshooting) ...104
Parking position ............................. 104
Resetting ....................................... 104
Storing settings (memory func-
tion) ............................................... 105 Index
11

Problems with the transmission
Problem Possible causes/consequences and
M Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist work-
shop, e.g. a Mercedes-Benz Service Centre, immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10 seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop, e.g. a Mercedes-Benz Service Centre, immediately. Releasing the parking lock manually
In the event of an electrical fault, it is possible
to release the selector lever lock manually to
move it out of position P, e.g. if you wish to
tow the vehicle away. !
Do not use any sharp-edged objects to lift
up the selector lever cover in the centre
console. Otherwise, the selector lever
cover could be damaged.
X Engage the parking brake.
X Prise out selector lever gaiter :with a flat,
blunt object, (e.g. ascrewdriver wrapped in cloth) from the right-hand edge, pulling it
up and out.
X Press release button ;dow nand simul-
taneously move the selecto rlever out of
position P.
The selector lever can now be moved freely
until it is returned to position P. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. Fire, naked flames
and smoking are therefore prohibited when
handling fuels.
Switch off the engine and the auxiliary heating
before refuelling. G
WARNING
Do not come into contact with fuels.
It is hazardous to your health if your skin
comes into direct contact with fuels or you
breathe in fuel vapours. 152
RefuellingDriving and parking

Display messages Possible causes/consequences and
M Solutions
4
Check eng. oil
level The engine oil level has dropped to a critical level.
Aw
arning tone also sounds.
X Chec kthe oil level (Y page 302).
X If necessary, top up the engine oil (Y page 303).
X Have the engine checked for leaks if the engine oil needs top-
ping up more often than usual. 8
Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated when the fuel level
drops into the reserve range.
X
Refuel at the nearest filling station. C There is only a very small amount of fuel in the fuel tank.
The auxiliary heating cannot be operated.
X
Refuel at the nearest filling station without fail. ¸
Replace
air cleaner Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X
Visit a qualified specialist workshop. !
Clean
the fuel fil‐
ter Vehicles with a diesel engine: there is water in the fuel filter. The
water must be drained off.
X
Visit a qualified specialist workshop. Display messages
253On-board computer and displays Z

Display messages Possible causes/consequences and
M Solutions
# The battery is no
tbeing charged.
Aw arning tone also sounds.
Possible causes are:
R a faulty alternator
R a torn poly-V-belt
R a malfunction in the electronics
X Stop the vehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off the engine.
X Open the bonnet.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is OK:
X Visit a qualified specialist workshop. 4
Check eng. oil
lev. when next
refuelling The engine oil level has dropped to a critical level.
Aw
arning tone also sounds.
X Chec kthe oil level (Y page 302).
X If necessary, top up the engine oil (Y page 303).
X Have the engine checked for leaks if the engine oil needs top-
ping up more often than usual. 8
Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated when the fuel level
drops into the reserve range.
X
Refuel at the nearest filling station. C There is only a very small amount of fuel in the fuel tank.
The auxiliary heating cannot be operated.
X
Refuel at the nearest filling station without fail. ¸
Replace
air cleaner Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X
Visit a qualified specialist workshop. !
Clean
the fuel fil‐
ter Vehicles with a diesel engine: there is water in the fuel filter. The
water must be drained off.
X
Visit a qualified specialist workshop. Display messages
255On-board computer and displays Z

X
Pull release lever :on the bonnet.
The bonnet is released.
! Make sure that the windscreen wipers are
not folded away from the windscreen .Oth-
erwise, you could damage the windscreen
wipers or the bonnet. X
Reach into the gap, pull bonnet catch han-
dle ;up and lift the bonnet.
If you lift the bonnet by approximately
40 cm, the bonnet is opened and held open
automatically by the gas-filled strut.
Closing the bonnet G
WARNING
Make sure tha tnobody can become trapped
as you close the bonnet. X
Lower the bonnet and let it fall from a
height of approximately 20 cm.
X Check that the bonnet has engaged prop-
erly.
If the bonnet can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force. Engine oil
Notes on the oil level Depending on driving style, the vehicle con-
sumes a maximum of 0.8 l oil per 1000 km.
The oil consumption may be higher than this
when the vehicle is new or if you frequently
drive at high engine speeds.
Checking the oil level using the oil dip-
stick
Depending on the engine, the oil dipstick may
be installed at a different location.
When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature. Example: vehicles with a petrol engine302
Engine compartmentMaintenance and care

Example: vehicles with a diesel engine
X
Pull oil dipstick :outoft he oil dipstick
tube.
X Wipe off oil dipstick :.
X Slowly slide oil dipstick :into the guide
tube to the stop, and take it out again.
The oil level is correct if the level is between
MIN mark =and MAX mark ;.
X Top up the oil if necessary.
Adding engine oil H
Environmental note
When topping up the oil, take care not to spill
any. If oil enters the soil or waterways, it is
harmful to the environment. G
WARNING
If engine oil comes into contact with hot
engine parts, it may ignite and you could burn
yourself. Do not spill any engine oil on hot
engine parts. Example: engine oil cap X
Turn cap :anti-clockwise and remove it.
X Top up with the amount of oil required.
Fill carefully to the maximum mark on the oil
dipstick.
i Depending on the engine, the difference
between the minimum mark and the maxi-
mum mark is approximately 1.5 – 2 litres.
! Do not add too much oil. If the oil level is
above the "max" mark on the dipstick, too
much oil has been added. This can lead to
damage to the engine or the catalytic con-
verter. Have excess oil siphoned off.
For further information on engine oil, see
(Y page 355).
X Replace cap :on the filler neck and
tighten clockwise.
Ensure that the cap locks into place
securely. Checking and adding other service
products
Checking the coolant level Only check the coolant level when the vehicle
is on a level surface and the engine has cooled
down.
X
Turn the key to position 2(Y page 137) in
the ignition lock.
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 137).
X Check the coolant temperature display in
the instrument cluster. G
WARNING
The cooling system is pressurised. Therefore,
only unscrew the cap once the engine has
cooled down. The coolant temperature gauge
must display less than 70 †.Otherwise, you
could be scalded if hot coolant escapes. Engine compartment
303Maintenance and care Z

X
Remove any rus tusing a wire brush.
X Remove dirt with a clean, lint-free cloth or
a brush.
! Do not clean the ball coupling with a high-
pressure cleaner. Do not use solvents. X
After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer tow hitch is
working properly.
! Observe the note on care provided by the
trailer manufacturer.
i Maintenance of the ball coupling and
trailer tow hitch can also be performed at
a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre. H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner. Interior care
Cleaning the display X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Cleant he display surface using a commer-
cially-available microfibre cloth and TFT/
LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth. !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
Cleaning the plastic trim G
WARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as aresult plastic
parts may break away and be thrown around
the interior when an airbag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the
plastic trim .This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again. 310
CareMaintenance and care

Changing
awheel Flat tyre
The "Breakdown assistance" section
(Y page 316) contains information and notes
on how to deal with a fla ttyre. It also provides
instructions on changing a wheel or fitting the
spare wheel or emergency spare wheel. Interchanging the wheels
G
WARNING
Interchange the front and rear wheels only if
they have the same dimensions, fo rexample
size, offset, etc.
After every wheel interchange/change, have
the tightening torque checked at a qualified
specialist workshop tha thas the necessary
specialist knowledge and tools to carry out
the work required. Mercedes-Benz recom-
mends that you use a Mercedes-Ben zService
Centre for this purpose. In particular, work
relevant to safety or on safety-related sys-
tems must be carried out at a qualified spe-
cialist workshop.
The wheels could work loose if they are not
tightened to a torque of 130 Nm.
For safety reasons, Mercedes-Benz recom-
mends that you only use wheel bolts of the
correct size which have been approved for
Mercedes-Benz vehicles.
The wear patterns on the fron tand rea rtyres
differ, depending on the operating conditions.
Interchange the wheels befor eaclear wear
pattern has formed on the tyres. Front tyres
typically wear more on the shoulders and the
rear tyres in the centre.
On vehicles that have the same size front and
rea rwheels, you can interchange the wheels
every 5000 km to 10,000 km depending on
the degree of tyre wear. Do not reverse the
direction of tyre rotation.
Cleant he contact surfaces of the wheel and
the brake disc thoroughly every time a wheel
is interchanged. Check the tyre pressure and, if necessary, restart the tyre pressure loss
warning system or the tyre pressure monitor.
!
On vehicles fitted with a tyre pressure
monitor, electronic components are loca-
ted in the wheel.
Tyre-fitting tools should not be applied in
the area of the valve, as this could damage
the electronic components.
Always have the tyres changed at a quali-
fied specialist workshop, e.g. a Mercedes-
Benz Service Centre. Direction of rotation
Tyres with a specified direction of rotation
have additional benefits, e.g. if there is a risk
of aquaplaning. You will only gain these ben-
efits if the correct direction of rotation is
observed.
An arrow on the sidewall of the tyre indicates
its correct direction of rotation.
You may fit an emergency spare wheel/spare
wheel against the direction of rotation.
Observe the time restriction on use as well as
the speed limitation specified on the emer-
gency spare wheel/spare wheel. Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the
tyres against oil, grease, petrol and diesel. Cleaning the wheels
G
WARNING
Do not use high-pressure cleaners with circu-
lar-jet nozzles (dirt grinders) to clean your
vehicle, in particular the tyres. You could oth-
erwise damage the tyres and cause an acci-
dent. 344
Changing
awheelWheels and tyres