2011 MERCEDES-BENZ C-CLASS COUPE service

Seat
Seat backrest display message
(12-button multifunction steering
wheel) ............................................ 268
Seat backrest display message (4-
button multifunction steering
wheel) ............................................ 266
Seat belt
Activating/deactivating seat-belt
adjustment (12-button multifunc-
tion steering wheel) .......................228
Adjusting the driver's and front-
passenger sea tbelt ......................... 53
Belt force limiter .............................. 54
Belt tensioner .................................. 54
Cleaning ......................................... 311
Display message (12-button mul-
tifunctio nsteering wheel) ..............242
Display message (4-button multi-
function steering wheel) ................236
Fastening ......................................... 53
Important safety guidelines .............51
Rea rseat belt status indicator .........54
Releasing ......................................... 53
Warning lamp (function) ................... 54
Seat belts
Warning lamp ................................. 273
Seats
Adjusting (electrically). ....................98
Adjusting (manually and electri-
cally) ................................................ 98
Adjusting the 4-way lumba rsup-
por t.................................................. 99
Adjusting the head restraint ............98
Cleaning the cover .........................311
Correct driver's seat position ........... 96
Folding the backrests forward/
back ................................................ .99
Important safety notes ....................97
Seat heating problem ....................100
Seat ventilation problem ................101
Storing settings (memory func-
tion) ............................................... 105
Switching sea theating on/off .......100
Switching the sea tventilation on/
off .................................................. 100
Sensors (cleaning instructions) .......309 Service
see ASSYST PLUS service interval
display
Service menu (12-button multi-
function steering wheel) ..................222
Service products Brake fluid ..................................... 356
Coolant (engine) ............................ 356
Engine oil ....................................... 355
Fuel ................................................ 354
Important safety notes ..................353
Settings
Factory (12-button multifunction
steering wheel) .............................. 228
On-board computer (12-button
multifunctio nsteering wheel) ........223
Setting the air distribution ...............125
Setting the airflow ............................125
SETUP (on-board computer) .............229
Shifting to neutral (manual trans-
mission) ............................................. 145
Sidebag ................................................ 48
Side marker lamp Display message (12-button mul-
tifunctio nsteering wheel) ..............250
Display message (4-button multi-
function steering wheel) ................246
Side windows
Convenience closing ........................89
Convenience opening ......................88
Important safety notes ....................88
Opening/closing .............................. 88
Problem (malfunction) .....................90
resetting .......................................... 90
Sliding sunroof
see Panorama sliding sunroof
Snow chains ...................................... 338
Socket Centre console .............................. 292
Points to observe before use .........291
Rea rcompartmen t......................... 292
Spare wheel
Storage location ............................ 316
see Emergency spare wheel
Specialist workshop ............................ 26
Speed, controlling see Cruise control Index
19

Couplin
gupatrailer...................... 202
Decoupling atrailer ....................... 202
Driving tips .................................... 199
ESP ®
................................................ 70
Folding in the ball coupling ............202
Folding out the ball coupling ..........201
Important safety notes ..................199
Mounting dimensions ....................361
Parking Guidance ........................... 186
Parktroni c...................................... 182
Power supply ................................. 203
Shift range ..................................... 147
Trailer loads ................................... 362
Transmission
see Automatic transmission
see Manual transmission
Transporting the vehicle ..................332
Trim pieces (cleaning instructions) .311
Trip computer On-board computer (12-button
multifunctio nsteering wheel) ........215
On-board computer (4-button
multifunctio nsteering wheel) ........210
Trip meter
Displaying/resetting (4-button
multifunctio nsteering wheel) ........209
Displaying (12-button multifunc-
tion steering wheel) .......................215
Resetting (12-button multifunc-
tion steering wheel) .......................216
Trip odometer
see Trip meter
Turn signal
Display message (12-button mul-
tifunctio nsteering wheel) ..............248
Display message (4-button multi-
function steering wheel) ................245
Turn signals
Switching on/off ........................... 110
Two-way radio
Frequencies ................................... 351
Installatio n..................................... 351
Transmission output (maximum) .... 351
Type identification plate
see Vehicle identification plate Tyre pressure
Calling up (on-board computer) .....342
Display message (12-button mul-
tifunctio nsteering wheel) ..............263
Display message (4-button multi-
function steering wheel) ................262
Not reached (TIREFIT) ....................319
Pressure loss warning ....................340
Reached (TIREFIT) ..........................320
Recommended ............................... 339
Tyre pressure monitor
Function/notes ............................. 342
Restarting ...................................... 343
Warning lamp ................................. 282
Tyres
Checking ........................................ 336
Direction of rotatio n...................... 344
Display message (12-button mul-
tifunctio nsteering wheel) ..............263
Display message (4-button multi-
function steering wheel) ................262
Grip ................................................ 161
Important safety notes ..................336
Replacing ....................................... 344
Service life ..................................... 337
Storing ........................................... 344
Tyr esize (data) .............................. 345
Tyr etread ...................................... 337
see Flat tyre U
Unladen weight see Technical data
Unlocking
Emergency unlocking .......................85
From inside the vehicle (central
unlocking button) ............................. 84 V
Vanity mirror (in sun visor) ..............290
Vehicle Correct use ...................................... 27
Data acquisition ............................... 27
Electronics ..................................... 351
Equipment ....................................... 25
Implied warranty .............................. 27
Individua lsettings .......................... 22322
Index

Protection of the environment
Notes
H
Environmental note
Daimler's declared policy is one of integrated
environmental protection.
The objectives are for the natural resources
which form the basis of our existence on this
planet to be used sparingly and in a manner
which takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tyre wear depend on
the following factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel con-
sumption.
R make sure that the tyre pressures are
always correct.
R do not carry any unnecessary weight.
R keep an eye on the vehicle's fuel consump-
tion.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have maintenance work carried out
at a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine with the vehicle
stationary. R
drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration.
R change gear in good time and use each gear
only up to Ôof its maximum engine speed.
R switch off the engine in stationary traffic. Returning end-of-life vehicles
Mercedes-Benz will take back your
Mercedes-Benz to dispose of it in an environ-
mentally responsible manner, in accordance
with the European Union (EU) End of Life
Vehicles Directive.
The End of Life Vehicles Directive applies to
vehicles with a gross vehicle weight of up to
3.5 t, in accordance with national regulations.
For several years, Mercedes-Benz has been
meeting all the legal requirements for a
design which allows for recycling and reuse.
There is a network of return points and dis-
assembly plants which can recycle your vehi-
cle in an environmentally responsible man-
ner. The options for recycling vehicles and
parts are constantly being developed and
improved. This means that your Mercedes-
Benz will also continue to meet even the
increased recycling quotas in the future in
good time. You can obtain further information
from your national Mercedes-Benz homepage
or your national hotline number. Vehicle equipment
This Owner's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Owner's Manual. Country-specific
differences are possible. Please note that
your vehicle may not be equipped with all fea-
tures described. This also applies to safety-
relevant systems and functions. The equip-
ment in your vehicle may therefore differ from
that shown in the descriptions and illustra-
tions. All the systems found in your vehicle Introduction
25 Z

are listed in the original purchase agreement
of your vehicle
.Should you have any ques-
tions concerning equipment and operation,
please consult a Mercedes-Ben zService
Centre. Operating safety
Safety notes
G
WARNING
All work on the vehicle and, in particular, work
relevant to safety or on safety-related sys-
tems must be carried out at a qualified spe-
cialist workshop. The specialist workshop
must have the necessary specialist knowl-
edge and tools to carry out the work required.
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre for this pur-
pose. G
WARNING
Some safety systems only function when the
engine is running. You should therefore never
switch off the engine when driving. Otherwise,
the safety systems of your vehicle may not
function correctly and as a result will no lon-
ger protec tyou and other persons as inten-
ded. In addition, there is a risk that you may
lose control of your vehicle and thus cause an
accident. G
WARNING
Work carried out incorrectly, or alterations
made to the vehicle, e.g. re-routing of cables
under coverings, could cause the safety sys-
tems of your vehicle to stop working properly.
The safety systems would thus no longer pro-
tect you and other persons as intended. In
addition, there is a risk that you may lose con-
trol of your vehicle and thus cause an acci-
dent.
All work and alterations to the vehicle, e.g.
installations or modifications, should there-
fore be carried out at aqualified specialist
workshop. G
WARNING
If work on electronic equipment and its soft-
ware is carried out incorrectly, this equipment
could stop working .The electronic systems
are networked via interfaces. Tampering with
these electronic systems could cause mal-
functions in systems which have not been
modified. Malfunctions such as these can
seriously jeopardise the vehicle's operating
safety and therefore your own safety.
You should therefore have all work and mod-
ifications to electronic components carried
out at a qualified specialist workshop. Qualified specialist workshop
Aq ualified specialist workshop has the nec-
essary specialist knowledge, tools and quali-
fications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the information in the Service Book-
let.
Always have the following work carried out at
a qualified specialist workshop:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and modifica-
tions
R work on electronic components
Mercedes-Ben zrecommends that you use a
Mercedes-Benz Service Centre. Vehicle registration
Mercedes-Benz may ask its Service Centres
to carry out technical inspections on certain
vehicles to improve their quality or safety.
If you did not purchase your vehicle from an
authorised specialist dealer and your vehicle
has never been inspected at a Mercedes-
BenzS ervice Centre, it is possible that your
vehicle is not registered in your name with 26
Introduction

Mercedes-Benz. Mercedes-Benz can only
inform you about vehicle checks if it has your
registration data.
It is advisable to register your vehicle with a
Mercedes-Benz Service Centre.
Inform Mercedes-Ben zas soon as possible
abouta ny change in address or vehicle own-
ership. Correc
tuse G
WARNING
Various warning stickers are affixed to your
vehicle. Their purpose is to draw your atten-
tion, and the attention of others, to various
dangers. Therefore, do not remove any warn-
ing stickers unless the sticker clearly states
that you may do so.
If you remove the warning stickers, you or
others could be injured by failing to recognise
certain dangers.
Observe the following information when using
your vehicle:
R the safety notes in this manual
R the "Technical data" section in this manual
R national road traffic regulations
R national road traffic licensing regulations Implied warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions are not covered either by
Mercedes-Benz implied warranty or by the
New or Used-Vehicle Warranty of
Daimler AG. Data stored in the vehicle
Fault data
Components critical for vehicle operation are
equipped with fault data memories as stand-
ard. There are also data storage devices
which record the technical reactions of vehi-
cle components to certain driving situations
(e.g. airbag deployment or ESP ®
interven-
tion).
This data is used exclusively to:
R assist in the rectification of faults and
defects
R help Mercedes-Benz optimise and develop
vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced by Mercedes-
Benz, this technical information can be read
out from the fault memory. This is performed
by authorised employees of the Mercedes-
Benz service network using special diagnos-
tic computers.
After a fault has been rectified, the informa-
tion is deleted from the memory. Other mem-
ory data is constantly overwritten. Other devices that store data
Depending on the equipment level, your vehi-
cle may feature communications and/or
entertainment systems (e.g. navigation devi-
ces, telephone systems). These allow you to
save and edit data required for the operation
of the respective device.
Further information on operation (e.g. on
deleting data) can be found in the separate
operating instructions. Introduction
27 Z

Useful information
i This Owner's Manual describes all models
and all standard and optional equipment
available to your vehicle at the time of pub-
lication of the Owner's Manual. Country-
specific deviations are possible. Please
note that your vehicle may not be equipped
with all features described. This also
applies to safety-relevan tsystems and
functions.
i Please read the information on qualified
specialist workshops (Y page 26).Occupant safety
Important safety notes
Seat belts, together with the Supplemental
Restraint System – SRS (Y page 45), are
complementary, co-ordinated restrain tsys-
tems .They reduce the risk of injury in spe-
cific, pre-defined types of accident situations
and thereby increase occupant safety. How-
ever, seat belts and airbags generally do not
protect against objects penetrating the vehi-
cle from the outside.
To ensure that the restraint systems can
deliver their full potential protection, make
sure that:
R the seat and head restraint are adjusted
properly (Y page 96).
R the seat belt has been fastened properly
(Y page 53).
R the airbags can inflate unrestricted if
deployed (Y page 46).
R the steering wheel is adjusted properly
(Y page 96).
R the restraint systems have not been modi-
fied.
i An airbag increases the protection of
vehicle occupants wearing a seat belt. As
such, they are only an additional restraint
system which complements, but does not
replace, the seat belt. All vehicle occupants must wear their seat belt correctly at all
times, even if the vehicle is equipped with
airbags. The airbags are not deployed in all
types of accidents. For example, if the pro-
tective capacity of correctly fastened seat
belts is not increased by deploying the air-
bags, the airbags will not deploy.A
irbag
deploymen tonly provides increased pro-
tection if the seat belt is worn correctly
because:
R the sea tbelt helps to keep the vehicle
occupan tinthe best position in relation
to the airbag.
R in a head-on collision, for example, the
seat belt prevents the vehicle occupant
from being propelled towards the point
of impact. It can thus reduce the risk of
injury.
In accidents in which an airbag is deployed,
it provides increased protection only if the
seat belt is worn correctly. G
WARNING
If service work is not carried out correctly, the
operating safety of your vehicle may be affec-
ted. This could cause you to lose control of
your vehicle and cause an accident. More-
over, the safety systems may no longer be
able to protect you or others as they are
designed to do.
Always have service work carried out at a
qualified specialist workshop. The workshop
must have the necessary specialist knowl-
edge and tools to carry out the work required.
Mercedes-Ben zrecommends that you use a
Mercedes-Benz Service Centre for this pur-
pose. In particular, work relevant to safety or
on safety-related systems must be carried out
at a qualified specialist workshop. 44
Occupant safetySafety

G
WARNING
Modifications to or work performed incor-
rectly on the following parts can result in the
restraint systems not functioning as intended:
R the restraint system, consisting of seat
belts and their anchorage points, beltt en-
sioners, belt force limiters and airbags
R the wiring
R networked electronic systems
Airbags and belt tensioners could fail to
deploy or be triggered in an acciden tdespite
the deceleration force being sufficien tto trig-
ger the systems, or could be triggered unin-
tentionally. For this reason, never make any
modifications to the restraint systems.
Therefore, you must not tamper with elec-
tronic components or their software. SRS (Supplemental Restraint System)
Introduction SRS consists of:
R
the 6 SRS warning lamp
R airbags
R airbag control unit (with crash sensors)
R belt tensioners
R belt force limiters
SRS reduces the risk of occupants coming
into contact with the vehicle's interior in the
event of an accident. It can also reduce the
effect of the forces to which occupants are
subjected during an accident.
SRS warning lamp SRS functions are checked regularly when
you switch on the ignition and when the
engine is running. Therefore, malfunctions
can be detected in good time.
The 6 SRS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out no later than a few seconds
after the engine is started. G
WARNING
If SRS is malfunctioning, individual systems
may be activated unintentionally or may not
be triggered in the event of an accident with
a high rate of vehicle deceleration.
A malfunction has occurred if:
R the 6 SRS warning lamp does not light
up when the ignition is switched on.
R the engine is running and the 6SRS
warning lamp does not go out after a few
seconds.
R the engine is running and the 6SRS
warning lamp lights up again.
In this case, have SRS checked immediately
at a qualified specialist workshop. Mercedes-
Benz recommends that you use a Mercedes-
Benz Service Centre for this purpose.
In particular, work relevant to safety or on
safety-related systems must be carried out at
a qualified specialist workshop.
Triggering of belt tensioners, belt force
limiters and airbags During the first stage of a collision, the airbag
control unit evaluates important physical
data relating to vehicle deceleration or accel-
eration, such as:
R
duration
R direction
R magnitude
Based on the evaluation of this data, the air-
bag control unit pre-emptively triggers the
belt tensioners in the first stage.
i The front belt tensioners can only be trig-
gered if the seat belt tongues on the front
seats are correctly engaged in the seat belt
buckles.
If there is an even higher rate of vehicle decel-
eration or acceleration in a longitudinal direc-
tion, the front airbags are also deployed.
Your vehicle has adaptive, two-stage front air-
bags. The airbag control unit evaluates vehi-
cle deceleration or acceleration in the event Occupant safety
45Safety Z

would fail to provide the intended protection
in the event of an accident. Appropriate seat
covers can be obtained, for example, from a
Mercedes-Benz Service Centre.
When deployed, the sidebags offer additional
protection for the thorax of the vehicle occu-
pants on the side of the vehicle on which the
impac toccurs .However, they do not protect
the:
R head
R neck
R arms Fronts
idebags :and rear sidebags ;
deploy nex tto the outer seat cushions.
The sidebags are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or accelera-
tion, e.g. in a side impact
R independently of seat belt use
R independently of the front airbags
R independently of the belt tensioners
Pelvisbags i
Pelvisbags are only available in certain
countries. G
WARNING
If you wish to use seat covers, Mercedes-Benz
recommends that, for safety reasons, you
only use seat covers that have been approved
for Mercedes-Benz vehicles. The seat covers must have a special tear seam
for sidebags/pelvisbags. Otherwise, the side-
bag/pelvisbag cannot deploy correctly and
would fail to provide the intended protection
in the event of an accident. Appropriate seat
covers can be obtained, for example, from a
Mercedes-Benz Service Centre.
Pelvisbag deployment enhances the level of
protection of the vehicle occupants on the
side of the vehicle on which the impact
occurs. Pelvisbags
:deploy next to and below the
outer seat cushions. They are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or accelera-
tion, e.g. in a side impact
R independently of seat belt use
R independently of the front airbags
R independently of the belt tensioners
Windowbags The windowbags enhance the level of protec-
tion for the head, but not chest or arms, of the
vehicle occupants on the side of the vehicle
on which the impact occurs.
The windowbags are integrated into the side
of the roof frame and deploy in the area
extending from the front door (A-pillar) to the
rear sidewall (C-pillar). Occupant safety
49Safety Z