
Global open windows
Press and hold
on the remote transmitter to begin opening the two
front windows and (if equipped) vent the moon roof.
•The
control can then be released and the windows will complete
the opening operation and fully vent the moon roof.
•If
oris pressed during the opening operation, both windows
and moon roof movement will stop.
Note:The ignition must be in the off position and the accessory delay
feature must not be activated in order for this feature to operate.
Note:To disable this feature, contact your authorized dealer.
Bounce-back
When an obstacle has been detected in the window opening as the
window is moving upward, the window will automatically reverse
direction and move down. This is known as “bounce-back”. If the ignition
is turned off (without accessory delay being active) during bounce-back,
the window will move down until the bounce-back position is reached.
Security override
To override a bounce-back condition, within two seconds after the
window reaches the bounce-back position, pull and hold the switch up
andthe window will travel up with no bounce-back or pinch
protection.If the switch is released before the window is fully closed,
the window will stop. For example, this can be used to overcome the
resistance of ice on the window or seals.
Window lock
The window lock feature allows only
the driver and front passenger to
operate the power windows.
To lock out all the window controls
(except for the driver and front
passenger) press the right side of
the control. Press the left side to
restore the window controls.
Accessory delay
With accessory delay, the window switches, audio system and moon roof
(if equipped) may be used for up to 10 minutes after the ignition switch
is turned off or until either front door is opened.
Driver Controls
75
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

REMOTE ENTRY SYSTEM
The Integrated Keyhead Transmitter (IKT) complies with part 15 of the
FCC rules and with RSS-210 of Industry Canada. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) This device must accept any interference received,
including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.
The typical operating range for your IKT is approximately 33 feet
(10 meters). A decrease in operating range could be caused by:
•weather conditions,
•nearby radio towers,
•structures around the vehicle, or
•other vehicles parked next to your vehicle.
The IKT allows you to:
•remotely unlock the vehicle
doors.
•remotely lock all the vehicle
doors.
•remotely open the trunk.
•activate the personal alarm.
•arm and disarm the perimeter
anti-theft system.
•operate the illuminated entry
feature.
The remote entry lock/unlock feature operates in any ignition position
except while the key is held in the start position. The panic feature
operates with the key in the off position.
If there are problems with the remote entry system, make sure to take
ALL Integrated Keyhead Transmitterswith you to the authorized
dealer in order to aid in troubleshooting the problem.
Unlocking the doors/two-stage unlock
1. Pressand release to unlock the driver’s door.Note:The interior
lamps will illuminate.
Locks and Security
101
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

Replacing the battery
The integrated keyhead transmitter uses one coin type three-volt lithium
battery CR2032 or equivalent.
To replace the battery:
1. Twist a thin coin in the slot of the
IKT near the key ring in order to
remove the battery cover.
Note:Do not wipe off any grease on
the battery terminals on the back
surface of the circuit board.
2. Remove the old battery.
Note:Please refer to local
regulations when disposing of
transmitter batteries.
3. Insert the new battery. Refer to
the instructions inside the IKT for
the correct orientation of the
battery. Press the battery down to
ensure that the battery is fully
seated in the battery housing cavity.
4. Snap the battery cover back onto
the key.
Note:Replacement of the battery willnotcause the IKT to become
deprogrammed from your vehicle. The IKT should operate normally after
battery replacement.
Replacing lost integrated keyhead transmitters (IKTs)
If you would like to have your integrated keyhead transmitters
reprogrammed because you lost one, or would like to buy additional
IKTs, you can either reprogram them yourself, or takeall IKTsto your
authorized dealer for reprogramming.
How to reprogram your integrated keyhead transmitters (IKTs)
To program a new integrated keyhead transmitter yourself, refer to
Programming spare keysin theSecuriLockpassive anti-theft system
section of this chapter.Note:At least two IKTs are required to perform
this procedure yourself.
Illuminated entry
The interior lamps and puddle lamps (if equipped) illuminate when the
Integrated Keyhead Transmitter or the keyless entry system keypad is
used to unlock the door(s).
Locks and Security
104
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

•The battery saver will shut off the headlamps 10 minutes after the
ignition has been turned to the off position.
SECURICODE™ KEYLESS ENTRY SYSTEM
You can use the keyless entry
keypad to:
•lock or unlock the doors without
using a key.
•open the trunk.
•recall memory seat/power mirrors positions (if equipped).
The keypad can be operated with the factory set 5–digit entry code; this
code is located on the owner’s wallet card in the glove box and is
available from your authorized dealer. You can also create up to three of
your own 5–digit personal entry codes.
When pressing the controls on the keypad, press the middle of the
controls to ensure a good activation.
Programming a personal entry code and keypad association to
memory feature
To create your own personal entry code:
1. Enter the factory set code.
2. Within five seconds press the 1•2 on the keypad.
3. Enter your personal 5-digit code. Each number must be entered
within five seconds of each other.
4. For memory recall feature, enter the sixth digit 1•2 to store driver 1
settings or 3•4 to store driver 2 settings.
Note:Pressing 5•6, 7•8, or 9•0 keypad numbers as a sixth digit
will not recall a driver memory setting.
Note:The factory-set code cannot be associated with a memory setting.
5. The doors will lock then unlock to confirm that your personal entry
code has been programmed to the module.
Tips:
•Do not set a code that uses five of the same number.
•Do not use five numbers in sequential order.
•The factory set code will work even if you have set your own personal
code.
Locks and Security
107
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

WARNING:The adjustable head restraint is a safety device.
Whenever possible it should be installed and properly adjusted
when the seat is occupied.
To remove the outboard head restraints, do the following:
1. Pull up the head restraint until it reaches the highest adjustment
position.
2. Simultaneously press and hold both the adjust release button and the
unlock/remove button, then pull the head restraint upward. (You may
have to fold the seat slightly in order to pull the headrest out.)
3. Store the head restraint in a secure location, such as the trunk of the
vehicle.
To reinstall the outboard head restraints, do the following:
1. Insert the two stems into the guide sleeve collars.
2. Push the head restraint down until it locks.
Properly adjust the head restraint so that the top of the head restraint is
even with the top of your head and positioned as close as possible to the
back of your head. For occupants of extremely tall stature, adjust the
head restraint to its full up position.
WARNING:To minimize the risk of neck injury in the event of a
crash, head restraints must be installed properly.
Seating and Safety Restraints
123
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

To remove the head restraint(s), seeSecond-row adjustable head
restraintsin this chapter for more information.
WARNING:If the head restraint has been removed from a
seating position to accommodate a high back child restraint, the
head restraint must be re-installed prior to use of the seat by any other
occupant in order to reduce the risk of personal injury in the event of
a collision.
Check to make sure the child seat is properly secured before each use.
Children 12 and under should be properly restrained in a rear seating
position whenever possible. If all children cannot be seated and
restrained properly in a rear seating position, properly restrain the
largest child in the front seat.
When installing a child safety seat with combination lap/shoulder belts:
•Use the correct safety belt buckle for that seating position.
•Insert the belt tongue into the proper buckle until you hear a snap
and feel it latch. Make sure the tongue is securely fastened in the
buckle.
•Keep the buckle release button pointing up and away from the safety
seat, with the tongue between the child seat and the release button,
to help prevent accidental unbuckling.
•Place vehicle seat back in upright position.
•Put the safety belt in the automatic locking mode. Refer to Step 5
below. This vehicle does not require the use of a locking clip.
WARNING:Depending on where you secure a child restraint,
and depending on the child restraint design, you may block
access to certain safety belt buckle assemblies and/or LATCH lower
anchors, rendering those features potentially unusable. To avoid risk of
injury, occupants should only use seating positions where they are able
to be properly restrained.
Perform the following steps when installing the child seat with
combination lap/shoulder belts:
Note:Although the child seat illustrated is a forward facing child seat,
the steps are the same for installing a rear facing child seat.
Seating and Safety Restraints
163
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

4. Insert the belt tongue into the
proper buckle (the buckle closest to
the direction the tongue is coming
from) for that seating position until
you hear a snap and feel the latch
engage. Make sure the tongue is
latched securely by pulling on it.
5. To put the retractor in the
automatic locking mode, grasp the
shoulder portion of the belt and pull
downward until all of the belt is
pulled out.
6. Allow the belt to retract to remove slack. The belt will click as it
retracts to indicate it is in the automatic locking mode.
7. Try to pull the belt out of the retractor to make sure the retractor is
in the automatic locking mode (you should not be able to pull more belt
out). If the retractor is not locked, repeat Steps 5 and 6.
8. Remove remaining slack from the
belt. Force the seat down with extra
weight, e.g., by pressing down or
kneeling on the child restraint while
pulling up on the shoulder belt in
order to force slack from the belt.
This is necessary to remove the
remaining slack that will exist once
the additional weight of the child is
added to the child restraint. It also
helps to achieve the proper
snugness of the child seat to the
vehicle. Sometimes, a slight lean
Seating and Safety Restraints
165
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

Use of inboard lower anchors from the outboard seating positions
(center seating use)
The lower anchors at the center of the second row rear seat are spaced
460 mm (18 inches) apart. The standardized spacing for LATCH lower
anchors is 280 mm (11 inches) center to center. A child seat with rigid
LATCH attachments cannot be installed at the center seating position.
LATCH compatible child seats (with attachments on belt webbing) can
only be used at this seating position provided that the child seat
manufacturer’s instructions permit use with the anchor spacing stated.
Do not attach a child seat to any lower anchor if an adjacent child seat is
attached to that anchor.
WARNING:The standardized spacing for LATCH lower anchors
is 280 mm (11 inches) center to center. Do not use LATCH
lower anchors for the center seating position unless the child seat
manufacturer’s instructions permit and specify using anchors spaced at
least as far apart as those in this vehicle.
Each time you use the safety seat, check that the seat is properly
attached to the lower anchors and tether anchor, if applicable. Tug the
child seat from side to side and forward and back where it is secured to
the vehicle. The seat should move less than one inch when you do this
for a proper installation.
If the safety seat is not anchored properly, the risk of a child being
injured in a crash greatly increases.
Combining safety belt and LATCH lower anchors for attaching
child safety seats
When used in combination, either the safety belt or the LATCH lower
anchors may be attached first, provided a proper installation is achieved.
Attach the tether strap afterward, if included with the child seat. Refer
toRecommendations for attaching child safety restraints for children
in this chapter.
Attaching child safety seats with tether straps
Many forward-facing child safety seats include a tether strap which
extends from the back of the child safety seat and hooks to an anchoring
point called the top tether anchor. Tether straps are available as an
accessory for many older safety seats. Contact the manufacturer of your
child seat for information about ordering a tether strap, or to obtain a
longer tether strap if the tether strap on your safety seat does not reach
the appropriate top tether anchor in the vehicle.
Seating and Safety Restraints
168
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)