2011 LINCOLN MKZ order

Protecting the environment
We must all play our part in
protecting the environment. Correct
vehicle usage and the authorized
disposal of waste, cleaning and
lubrication materials are significant
steps towards this aim. Information in this respect is highlighted in this
guide with the tree symbol.
CALIFORNIA Proposition 65 Warning
WARNING:Engine exhaust, some of its constituents, and
certain vehicle components contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm. In addition, certain fluids contained in vehicles and
certain products of component wear contain or emit chemicals known
to the State of California to cause cancer and birth defects or other
reproductive harm.
PERCHLORATE MATERIAL
Certain components of this vehicle such as airbag modules, seat belt
pretensioners, and button cell batteries may contain Perchlorate Material
– Special handling may apply for service or vehicle end of life disposal.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
BREAKING-IN YOUR VEHICLE
Your vehicle does not need an extensive break-in. Try not to drive
continuously at the same speed for the first 1,000 miles (1,600 km) of
new vehicle operation. Vary your speed frequently in order to give the
moving parts a chance to break in.
Do not add friction modifier compounds or special break-in oils since
these additives may prevent piston ring seating. SeeEngine oilin the
Maintenance and Specificationschapter for more information on oil
usage.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to theWarranty
Guidethat is provided to you along with your Owner’s Guide.
Introduction
5
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING:Please read the sectionAirbag Supplemental
Restraint System (SRS)in theSeating and Safety Restraints
chapter. Failure to follow the specific warnings and instructions could
result in personal injury.
WARNING:Front seat mounted rear-facing child or infant seats
shouldNEVERbe placed in front of an active passenger airbag.
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
your vehicle. For U.S. only (if equipped), if you choose to use the SYNC
Vehicle Health Report, you consent that certain diagnostic information
may also be accessed electronically by Ford Motor Company and Ford
authorized service facilities, and that the diagnostic information may be
used for any purpose. See yourSYNCsupplement for more information.
Event Data Recording
This vehicle is equipped with an event data recorder (EDR). The
main purpose of an EDR is to record, in certain crash or near
crash-like situations, such as an airbag deployment or hitting a
road obstacle; this data will assist in understanding how a
vehicle’s systems performed. The EDR is designed to record data
related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
•How various systems in your vehicle were operating;
•Whether or not the driver and passenger seatbelts were
buckled/fastened;
Introduction
6
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

•How far (if at all) the driver was depressing the accelerator
and/or the brake pedal; and
•How fast the vehicle was travelling; and
•Where the driver was positioning the steering wheel.
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Note: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data or information
(e.g., name, gender, age, and crash location) is recorded (see
limitations regarding 911 Assist and Traffic, directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information if
they have access to the vehicle or the EDR. Ford Motor Company
and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNCor its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If
you do not want to disclose this information, do not activate the
911 Assist feature. See your SYNCsupplement for more
information.
Introduction
7
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

•Variations in top-off procedure from one fill-up to another
•Rounding of the displayed values to the nearest 0.1 gallon (liter)
To determine your average highway fuel economy, do the following:
1. Drive the vehicle at least 5 miles (8 km) with the speed control
system engaged to display a stabilized average.
2. Record the highway fuel economy for future reference.
It is important to press the RESET button (press and hold RESET for
two seconds in order to reset the function) after setting the speed
control to get accurate highway fuel economy readings.
For more information refer toEssentials of good fuel economyin the
Maintenance and Specificationschapter.
MPG (L/km)
This displays instantaneous fuel economy as a bar graph ranging from↓
poor economy to↑excellent economy.
Your vehicle must be moving to calculate instantaneous fuel economy.
When your vehicle is not moving, this function shows↓, one or no bars
illuminated. Instantaneous fuel economy cannot be reset.
TIMER
Timer displays the trip elapsed drive time.
To operate, do the following:
1. Press and release RESET in order to start the timer.
2. Press and release RESET to pause the timer.
3. Press and hold RESET until the timer resets.
Blank Screen
The message center display will be blank after cycling through all of the
Info menu items.
System check and vehicle feature customization
Press the SETUP button repeatedly
to cycle the message center through
the following features:
Instrument Cluster
20
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

AWD OFF (if equipped)— Displayed when the AWD system has been
automatically disabled to protect itself. This is caused by operating the
vehicle with the compact spare tire installed or if the system is
overheating. The AWD system will resume normal function and clear this
message after driving a short distance with the road tire re-installed or
after the system is allowed to cool.
TO STOP ALARM START VEHICLE— Displayed when the perimeter
alarm system is armed and the vehicle is entered using the key on the
driver’s side door. In order to prevent the perimeter alarm system from
triggering, the ignition must be turned to start or on before the
12 second chime expires. SeePerimeter alarm systemin theLocks and
securitychapter.
INTKEY COULD NOT PROGRAM— Displayed when an attempt is
made to program an invalid key or more than the maximum number of
integrated keys allowed. For more information on integrated key, refer to
theLocks and Securitychapter.
MYKEY ACTIVE DRIVE SAFELY— Displayed at startup when
MyKey™ is in use. Refer toMyKey™in theLocks and Securitychapter
for more information.
KEY COULD NOT PROGRAM— Displayed when an attempt is made
to program a spare key using two existing MyKeys. Refer toMyKey™in
theLocks and Securitychapter for more information.
VEHICLE SPEED 80 MPH MAX— Displayed when a MyKey™ is in
use and the admin has enabled the MyKey speed limit and the vehicle
speed is 80 mph (130 km/h). Refer toMyKey™in theLocks and
Securitychapter for more information.
SPEED LIMITED TO 80 MPH— Displayed when starting the vehicle
and MyKey™ is in use and the MyKey speed limit is on. Refer to
MyKey™in theLocks and Securitychapter for more information.
CHECK SPEED DRIVE SAFELY— Displayed when a MyKey™ is in
use and the optional setting is on and the vehicle exceeds a preselected
speed. Refer toMyKey™in theLocks and Securitychapter for more
information.
VEHICLE NEAR TOP SPEED— Displayed when a MyKey™ is in use
and the MyKey speed limit is on and the vehicle speed is approaching
80 mph (130 km/h). Refer toMyKey™in theLocks and Security
chapter for more information.
TOP SPEED MYKEY SETTING— Displayed when a MyKey™ is in
use and the MyKey speed limit is on and the vehicle speed is 80 mph
(130 km/h). Refer toMyKey™in theLocks and Securitychapter for
more information.
Instrument Cluster
26
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

•Terrain: Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunderstorms can
interfere with your reception.
•Station overload: When you pass a ground based broadcast repeating
tower, a stronger signal may overtake a weaker one and result in an
audio mute.
Unlike AM/FM audible static, you will hear an audio mute when there is
a satellite radio signal interference. Your radio display may display NO
SIGNAL to indicate the interference.
SIRIUSsatellite radio service:SIRIUSSatellite Radio is a
subscription based satellite radio service that broadcasts music, sports,
news and entertainment programming. A service fee is required in order
to receive SIRIUSservice. Vehicles that are equipped with a factory
installed SIRIUSsatellite radio system include:
•Hardware and limited subscription term, which begins on the date of
sale or lease of the vehicle.
For information on extended subscription terms, the online media player
and other SIRIUSfeatures, please contact SIRIUSat 1–888–539–7474.
Note:SIRIUSreserves the unrestricted right to change, rearrange, add
or delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming
changes.
Satellite Radio Electronic Serial Number (ESN):This 12–digit
satellite serial number is needed to activate, modify or track your
satellite radio account. You will need this number when communicating
with SIRIUS. While in satellite radio mode, you can view this number on
the radio display by pressing the SIRIUS button for greater than
2 seconds.
Entertainment Systems
40
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

Replacing high-mount brake lamp bulb
1. Make sure the ignition control is
in the off position.
2. Open the trunk and reach
underneath package tray to locate
lamp assembly.
3. Remove the bulb socket by
rotating it counterclockwise, then
pull it out of the lamp assembly.
4. Pull the bulb straight from the
socket and push in the new bulb.
5. Install the bulb socket into the lamp assembly by rotating it clockwise.
Replacing license plate lamp bulbs
1. Make sure the headlamp switch is
in the off position.
2. Remove the screws from the
license plate lamp assembly.
3. Remove bulb socket by turning it
counterclockwise.
4. Carefully pull the bulb out from
the socket.
Install new bulb(s) in reverse order.
Replacing fog lamp bulbs
1. Make sure the fog lamp switch is
in the off position.
2. From underneath the vehicle,
partially remove the tire splash
shield by removing four drive
screws.
After removing to allow free access
to the front fog lamp bulb and
electrical wire harness, the splash shield flap can be repositioned.
Lights
66
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

3. Rotate the harness/bulb assembly
counterclockwise to remove from
the fog lamp.
4. Carefully disconnect the bulb
from the harness assembly via the
two snap clips.
Install the new bulb in reverse order.
Lights
67
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)