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Normal vehicle operation
Starting:Turn the ignition key to
the start position while your vehicle
is in P (Park). The green “Ready
Indicator” light will appear in the
instrument cluster, letting you know
that the vehicle is ready for driving. The engine may not start because
this Hybrid vehicle is equipped with Silent Key Start (SKS). This fuel
saving feature allows your vehicle to be “ready to drive” without
requiring the gas engine to be running. This indicator will remain on
while the vehicle is on, whether the engine is running or not to indicate
the vehicle is capable of movement (using its electric motor, engine, or
both). The vehicle’s computer will determine if an engine start is
required. Typically, the engine will not start unless the vehicle is cold, a
climate control change is requested, or the accelerator is depressed.
Note:You may notice higher engine speeds upon start-up. This
temporary condition is normal and necessary to heat up the cabin and
minimize emissions.
Driving:The gas engine automatically starts and stops to provide power
when it’s needed and to save fuel when it’s not. While coasting at low
speeds, coming to a stop, or standing, the gas engine normally shuts
down and the vehicle operates in electric-only mode. Conditions that
may cause the engine to start up or remain running include:
•Considerable vehicle acceleration
•Vehicle speed above 47 mph (75 km/h)
•Ascending a hill
•Charge level of high voltage battery is low
•Very high or low outside temperature (to provide system
cooling/heating)
•Engine not warm enough to provide passenger requested cabin
temperature
Stopping:The gas engine may shut off to conserve fuel as you come to
a stop. Restarting the vehicle is not required. Simply step on the
accelerator when you are ready to drive.
Transmission Operation:Due to the technologically advanced,
electronically-controlled Continuously Variable Transaxle (eCVT) you will
not feel shift changes like those of a non-hybrid vehicle. Your hybrid’s
transmission is designed to do its work seamlessly.
Introduction
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Owners Guide, 2nd Printing
USA(fus)
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Engine coolant temperature
gauge:Indicates engine coolant
temperature. At normal operating
temperature, the level indicator will
be blue and will be in the normal
range (between “H” and “C”). If the
engine coolant temperature exceeds
the normal range, the level indicator
will change to red to indicate that
the engine is overheating. Stop the
vehicle as soon as safely possible,
switch off the engine and let the engine cool.
Empower instrument cluster level only:The
indicator next to the
gauge will illuminate in green or white to indicate the following:
•
Indicator white: This indicates that the hybrid system is not
warm enough to allow operation in electric vehicle mode only. The
gasoline engine will run continuously when the indicator is white.
Note:During silent key start mode, the
indicator will be white,
but the gasoline engine will not run. This is a result of the vehicle
computer allowing the engine to be cooler during the silent key start
period. This is normal operation and does not indicate a problem with
your vehicle. After the first engine start, the
indicator will turn
green when the gasoline engine is warm enough to turn off.
•
Indicator green: This indicates that the hybrid system is warm
enough to allow operation in electric vehicle mode.
If the vehicle operates in electric mode long enough, it is possible that
the gasoline engine may need to run to keep the system warm. In this
case, the
indicator will revert back to white.
High-voltage battery information
gauge:The fill level indicates the
amount of energy stored in the
high-voltage battery as a percent of
total energy capacity. The level will
increase and decrease as the battery
charges and discharges during
normal operation, but the hybrid
system will attempt to control the
level to approximately the middle of
the gauge under most driving
conditions.
Instrument Cluster
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
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