2011 Lexus ES350 Owner's Manuals

5
When trouble arises
439
5-1. Essential information
ES350_U
Towing with a wheel lift-type truckFrom the front Release the parking brake.
From the rear Use a towing dolly under the front
wheel.
NOTICE
■To prevent damaging the vehicle
When raising the vehicle, ensure adequate ground clearance for towing at the
opposite end of the raised vehicle. Without adequate clearance, the vehicle could
be damaged while being towed.
NOTICE
■To prevent causing serious damage to the transmission
Never tow this vehicle from the rear with the front wheels on the ground.

440
5-1. Essential information
ES350_U
Using a flat bed truckIf your Lexus is transported by a
flat bed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie downs
or the vehicle may be damaged.
Front
NOTICE
■To avoid serious damage to your vehicle
Do not use the rear transport eyelets.
They are used for shipping purposes only.

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When trouble arises
441
5-1. Essential information
ES350_U
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably needs
adjustment or repair. Contact your Lexus dealer as soon as possible.
■Visible symptoms
●Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points
higher than normal
■ Audible symptoms
●Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
■ Operational symptoms
●Engine missing, stumbling or running rough
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spongy feeling, pedal almost touches
the floor

442
5-1. Essential information
ES350_U
Fuel pump shut off system
Follow the procedure below to restart the engine after the system is acti-
vated.Turn the “ENGINE START STOP” switch to ACCESSORY mode
or OFF.
Restart the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked on to the ground, the fuel system has been damaged
and is in need of repair. Do not restart the engine.
To minimize the risk of fuel leakage when the engine stalls or an airbag
inflates upon collision, the fuel pump shut off system stops supplying fuel to
the engine.
STEP1
STEP2

5
When trouble arises
443
5-1. Essential information
ES350_U
Event data recorder
In a crash or a near car crash eventThe SRS airbag sensor assembly contains the EDR. In a crash or a near
car crash event, this device may record some or all of the following infor-
mation:
● Engine speed
● Whether the brake pedal was applied or not
● Vehicle speed
● To what extent the accelerator pedal was depressed
● Position of the transmission shift lever
● Whether the driver and front passenger wore seat belts or not
● Driver's seat position
● SRS airbag deployment data
● SRS airbag system diagnostic data
● Front passenger's occupant classification
The information above is intended to be used for the purpose of improv-
ing vehicle safety performance. Unlike general data recorders, the EDR
does not record sound data such as conversation between passengers.
Your vehicle has computers that monitor and control certain aspects of
your vehicle. These computers assist in driving and maintaining optimal
vehicle performance.
Besides storing data useful for troubleshooting, there is a system to
that record data in a crash or a near car crash event.

444
5-1. Essential information
ES350_U
Disclosure of the dataLexus will not disclose the data recorded in an EDR to a third party
except when:
● An agreement from the vehicle's owner (or the leasing company for a
leased vehicle) is obtained
● Officially requested by the police or other authorities
● Used as a defense for Lexus in a law suit
● Ordered by a court law
However, if necessary Lexus will:
● Use the data for research on Lexus vehicle safety performance
● Disclose the data to a third party for research purposes without dis-
closing details of the vehicle owner, and only when it is deemed neces-
sary
● Disclose summarized data cleared of vehicle identification information
to a non-Lexus organization for research purposes

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When trouble arises
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ES350_U
5-2. Steps to take in an emergency
If a warning light turns on or a warning buzzer sounds...
Stop the vehicle immediately. Continuing to drive the vehicle may be dangerous.
The following warning indicates a possible problem in the brake system.
Immediately stop the vehicle in a safe place and contact your Lexus
dealer.
*: Parking brake engaged warning buzzer:
→P. 4 5 8
Warning lightWarning light/Details
(USA)
(Canada)
Brake system warning light (warning buzzer)*
Indicates the following;
• Low brake fluid
• Malfunction in the brake booster system
This light also comes on when the parking brake is not
released. If the light turns off after the parking brake is fully
released the system is operating normally.
Calmly perform the following actions if any of the warning lights turn on or
flash. If a light turns on or flashes, but then turns off, this does not necessar-
ily indicate a malfunction in the system.

446
5-2. Steps to take in an emergency
ES350_U
Stop the vehicle immediately.The following warnings indicate the possibility of damage to the vehicle
that may lead to an accident. Immediately stop the vehicle in a safe place
and contact your Lexus dealer.
Have the vehicle inspected by your Lexus dealer immediately.Failing to investigate the cause of the following warnings may lead to the
system operating abnormally and possibly cause an accident. Have the
vehicle inspected by your Lexus dealer immediately.
Warning lightWarning light/Details
Charging system warning light Indicates a malfunction in the vehicle’s charging system.
(USA)

(Canada)
Malfunction indicator lampIndicates the following:
• Empty fuel tank
• Loose fuel tank cap
• Malfunction in the electronic engine control system;
• Malfunction in the electronic throttle control system; or
• Malfunction in the electronic automatic transmission con-trol system.
Warning lightWarning light/Details
SRS warning light Indicates a malfunction in:
• The SRS airbag system; or
• Front passenger occupant classification system
• The seat belt pretensioner system.