2011 JEEP GRAND CHEROKEE Owner handbook (in English)

2. Turn OFF the ignition.
3. For vehicles with Keyless Enter-N-Go, re-
move the Keyless Enter-N-Go button and use
the key fob to complete this procedure. Refer to
“Starting Procedures/Keyless Enter-N-Go” in
“Starting and Operating” for further information.
4. Turn the ignition switch to the ON/RUN po-
sition, but do not start the engine.
5. Press and hold the brake pedal.
6. Shift the transmission into NEUTRAL.
7. Using the point of a ballpoint pen or similar
object, press and hold the recessed transfer
case N (Neutral) button (located by the selector
switch) for four seconds, until the light behind
the N symbol starts to blink, indicating shift in
progress. The light will stop blinking (stay on
solid) when the shift to N (Neutral) is complete.
A “FOUR WHEEL DRIVE SYSTEM IN NEU-
TRAL” message will display on the EVIC (Elec-
tronic Vehicle Information Center). Refer to
“Electronic Vehicle Information Center (EVIC)”
in “Understanding Your Instrument Panel” for
further information.8. Start the engine.
9. Shift the transmission into REVERSE.
10. Release the brake pedal for five seconds
and ensure that there is no vehicle movement.
11. Turn OFF the engine and leave the ignition
switch in the unlocked OFF position.
12. Firmly apply the parking brake.
13. Shift the transmission into PARK.CAUTION!
Damage to the transmission may occur if the
transmission is shifted into PARK with the
transfer case in NEUTRAL (N) and the engine
running. With the transfer case in NEUTRAL
(N) ensure that the engine is off prior to
shifting the transmission into PARK.
14. Attach the vehicle to the tow vehicle using
a suitable tow bar.
15. Release the parking brake.
16. Disconnect the negative battery cable, and
secure it away from the negative battery post.
NOTE:
• Steps 1 through 6 are requirements that
must be met prior to pressing the NEU-
TRAL (N) button, and must continue to be
met until the four seconds elapse and the
shift has been completed. If any of these
requirements are not met prior to press-
ing the NEUTRAL (N) button or are no
longer met during the four second timer,
then the NEUTRAL (N) indicator light will
Neutral Switch
253

flash continuously until all requirements
are met or until the NEUTRAL (N) button is
released.
• The ignition switch must be in the ON/
RUN position for a shift to take place and
for the position indicator lights to be op-
erable. If the ignition switch is not in the
ON/RUN position, the shift will not take
place and no position indicator lights will
be on or flashing.
• A flashing NEUTRAL (N) position indica-
tor light indicates that shift requirements
have not been met.
Shifting Out Of NEUTRAL (N)
Use the following procedure to prepare your
vehicle for normal usage.
1. Bring the vehicle to a complete stop, leaving
it connected to the tow vehicle.
2. Firmly apply the parking brake.
3. Reconnect the negative battery cable. 4. Turn the key fob to the LOCK/OFF position (if
it has been moved or the engine has been
started).
5. Turn the key fob to the ON/RUN position, but
do not start the engine.
6. Press and hold the brake pedal.
7. Shift the transmission into NEUTRAL.
8. Using the point of a ballpoint pen or similar
object, press and hold the recessed transfer
case N (Neutral) button (located by the selector
switch) for four seconds, until the light behind
the N symbol starts to blink, indicating shift in
progress. The light will stop blinking (go out)
when shift is complete. The “FOUR WHEEL
DRIVE SYSTEM IN NEUTRAL” message will no
longer be displayed on the EVIC (Electronic
Vehicle Information Center). Refer to “Elec-
tronic Vehicle Information Center (EVIC)” in
“Understanding Your Instrument Panel” for fur-
ther information.
NOTE:
When shifting out of transfer case NEUTRAL
(N), turning the engine OFF may be required
to avoid gear clash.
Neutral Switch
254

9. Shift the transmission into PARK.
10. Release the brake pedal.
11. Disconnect vehicle from the tow vehicle.
12. Start the engine.
13. Press and hold the brake pedal.
14. Release the parking brake.
15. Shift the transmission into DRIVE, release
the brake pedal, and check that the vehicle
operates normally.
16.
The Keyless Enter-N-Go button (if equipped)
may now be reinstalled if desired. Refer to “Start- ing Procedures/Keyless Enter-N-Go” in “Starting
and Operating” for further information.
NOTE:
•
Steps 1 through 7 are requirements that
must be met prior to pressing the NEU-
TRAL (N) button, and must continue to be
met until the shift has been completed. If
any of these requirements are not met
prior to pressing the NEUTRAL (N) button
or are no longer met during the shift, the
NEUTRAL (N) indicator light will flash
continuously until all requirements are
met or until the NEUTRAL (N) button is
released. •
The ignition switch must be in the ON/
RUN position for a shift to take place and
for the position indicator lights to be op-
erable. If the ignition switch is not in the
ON/RUN position, the shift will not take
place and no position indicator lights will
be on or flashing.
• A flashing NEUTRAL (N) position indica-
tor light indicates that shift requirements
have not been met.
255

6
WHAT TO DO IN EMERGENCIES
•HAZARD WARNING FLASHERS ................. 258
• IF YOUR ENGINE OVERHEATS .................. 258
• JACKING AND TIRE CHANGING ................. 259
• Jack Location .......................... 259
• Spare Tire Stowage ....................... 259
• Preparations for Jacking .................... 259
• Jacking Instructions ...................... 260
• JUMP-STARTING .......................... 262
• Preparations for Jump-Start .................. 262
• Jump-Starting Procedure ................... 263
• TOW EYES .............................. 264
• TOWING A DISABLED VEHICLE ................. 265
• Towing Without the Ignition Key Fob ............ 266
• Four-Wheel Drive Vehicles ................... 266
257

HAZARD WARNING FLASHERSThe Hazard Warning flasher switch is located
on the switch bank just above the climate
controls.Press the switch to turn on the Hazard
Warning flasher. When the switch is
activated, all directional turn signals will
flash on and off to warn oncoming
traffic of an emergency. Press the switch a
second time to turn off the Hazard Warning
flasher.
This is an emergency warning system and it
should not be used when the vehicle is in
motion. Use it when your vehicle is disabled
and it is creating a safety hazard for other
motorists.
When you must leave the vehicle to seek assis-
tance, the Hazard Warning flasher will continue
to operate even though the ignition is placed in
the OFF position.
NOTE:
With extended use the Hazard Warning
flasher may wear down your battery.IF YOUR ENGINE OVERHEATSIn any of the following situations, you can
reduce the potential for overheating by taking
the appropriate action.
• On the highways — slow down.
• In city traffic — while stopped, place the
transmission in NEUTRAL, but do not in-
crease the engine idle speed.
NOTE:
There are steps that you can take to slow
down an impending overheat condition:
• If your air conditioner (A/C) is on, turn it
off. The A/C system adds heat to the
engine cooling system and turning the
A/C off can help remove this heat.
• You can also turn the temperature control
to maximum heat, the mode control to
floor and the blower control to high. This
allows the heater core to act as a supple-
ment to the radiator and aids in removing
heat from the engine cooling system.CAUTION!
Driving with a hot cooling system could dam-
age your vehicle. If the temperature gauge
reads HOT (H), pull over and stop the vehicle.
Idle the vehicle with the air conditioner turned
off until the pointer drops back into the normal
range. If the pointer remains on HOT (H), and
you hear continuous chimes, turn the engine
off immediately and call for service.
WARNING!
You or others can be badly burned by hot
engine coolant (antifreeze) or steam from
your radiator. If you see or hear steam coming
from under the hood, do not open the hood
until the radiator has had time to cool. Never
try to open a cooling system pressure cap
when the radiator or coolant bottle is hot.
258

JACKING AND TIRE CHANGING
WARNING!
•Getting under a jacked-up vehicle is dan-
gerous. The vehicle could slip off the jack
and fall on you. You could be crushed.
Never get any part of your body under a
vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service
center where it can be raised on a lift.
• The jack is designed to be used as a tool
for changing tires only. The jack should not
be used to lift the vehicle for service pur-
poses. The vehicle should be jacked on a
firm, level surface only. Avoid ice or slippery
areas.
Jack LocationThe scissor-type jack and tire changing tools
are located in rear cargo area, below the load
floor.
Spare Tire StowageThe spare tire is stowed under the load floor in
the rear cargo area.
Preparations for Jacking
1. Park the vehicle on a firm, level surface.
Avoid ice or slippery surfaces.
WARNING!
Do not attempt to change a tire on the side of
the vehicle closest to moving traffic. Pull far
enough off the road to avoid being hit when
operating the jack or changing the wheel. 2. Turn on the Hazard Warning flasher.
3. Set the parking brake.
4. Place the shift lever into PARK.
5. Turn the ignition OFF.
6. Block both the front
and rear of the wheel
diagonally opposite of
the jacking position. For
example, if changing
the right front tire, block
the left rear wheel.
NOTE:
Passengers should not remain in the vehicle
when the vehicle is being jacked.
7. For vehicle equipped with Quadra-Lift refer
to “Quadra-Lift — If Equipped” in “Starting and
Operating” for further information on disabling
automatic leveling.
Jack Storage Location
259

Jacking Instructions
WARNING!
Carefully follow these tire changing warnings
to help prevent personal injury or damage to
your vehicle:
•Always park on a firm, level surface as far
from the edge of the roadway as possible
before raising the vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the
wheel to be raised.
• Set the parking brake firmly and set an
automatic transmission in PARK.
• Never start or run the engine with the
vehicle on a jack.
• Do not let anyone sit in the vehicle when it
is on a jack.
• Do not get under the vehicle when it is on a
jack.
• Only use the jack in the positions indicated
and for lifting this vehicle during a tire
change.
(Continued)
WARNING!(Continued)
• If working on or near a roadway, be ex-
tremely careful of motor traffic.
• To assure that spare tires, flat or inflated,
are securely stowed, spares must be
stowed with the valve stem facing the
ground.
1. Remove the spare tire, jack, and tools from
storage.
2. Loosen (but do not remove) the wheel lug
nuts by turning them to the left, one turn, while
the wheel is still on the ground.
3. Assemble the jack and jacking tools. 4. For a front tire, place the jack and protective
cap on the body flange just behind the front tire
(as indicated by the triangular lift point symbol
on the sill molding).
Do not raise the vehicle
until you are sure the jack is fully engaged.
Jack Warning Label
Jack and Tool Assembly
260