2011 INFINITI QX56 light

SQUEAK AND RATTLE TROUBLE DIAGNOSESEXT-7
< SYMPTOM DIAGNOSIS >
C
DE
F
G H
I
J
L
M A
B
EXT
N
O P
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or lo cation of the noise. This information can be used to
duplicate the same conditions when the repair is reconfirmed.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following items:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-cl utch on M/T models, drive position on A/T models).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
 Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
 If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, che ck ASIST for Technical Service Bulletins (TSBs) related
to the concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool
(Chassis ear: J-39570, engine ear, and mechanics stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
 Removing the component(s) in the area that is / are suspected to be the cause of the noise.
Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be broken
or lost during the repair, resulting in the creation of new noise.
 Tapping or pushing/pulling the component(s) that is / are suspected to be the cause of the noise.
Do not tap or push/pull the component(s) with excessive force, otherwise the noise is eliminated only tempo-
rarily.
 Feeling for a vibration by hand by touching the component(s ) that is / are suspected to be the cause of the
noise.
 Placing a piece of paper between components that are suspected to be the cause of the noise.
 Looking for loose components and contact marks. Refer to EXT-8, "
Inspection Procedure".
REPAIR THE CAUSE
 If the cause is a loose component, tighten the component securely.
 If the cause is insufficient clearance between components:
- Separate components by repositioning or loosening and retightening the components, if possible.
- Insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape, or ure-
thane tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through the authorized NISSAN Parts
Department.
CAUTION:
Never use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSA N Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
 76268-9E005: 100 ×135 mm (3.937 ×5.315 in)
 76884-71L01: 60 ×85 mm (2.362 ×3.346 in)
 76884-71L02: 15 ×25 mm (0.591 ×0.984 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
 73982-9E000: 45 mm (1.772 in) thick, 50 ×50 mm (1.969 ×1.969 in)
 73982-50Y00: 10 mm (0.394 in) thick, 50 ×50 mm (1.969 ×1.969 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.181 in) thick, 30 ×50 mm (1.181 ×1.969in)
FELT CLOTHTAPE
Revision: 2010 May2011 QX56

EXT-8
< SYMPTOM DIAGNOSIS >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Used to insulate where movement does not occur. Ideal for instrument panel applications.
 68370-4B000: 15 ×25 mm (0.591 ×0.984 in) pad
 68239-13E00: 5 mm (0.197 in) wide tape roll
The following materials, not found in the kit, can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used in place of UHMW tape that is visible or does not fit. Only lasts a few months.
SILICONE SPRAY
Used when grease cannot be applied.
DUCT TAPE
Used to eliminate movement.
CONFIRM THE REPAIR
After repair is complete, test drive the vehicle to confir m that the cause of noise is repaired by test driving the
vehicle. Operate the vehicle under the same conditions as when the noise originally occurred. Refer to the
notes on the Diagnostic Worksheet.
Inspection ProcedureINFOID:0000000006367801
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by
applying felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate
wiring harness.
CAUTION:
Never use silicone spray to isolate a squeak or ra ttle. If the area is saturated with silicone, the
recheck of repair becomes impossible.
CENTER CONSOLE
Components to check include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation pr ocedures also apply to the center console.
DOORS
Check the following items:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon connection to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping, moving the components, or pressing on them wh ile driving to duplicate the conditions can isolate
many of these incidents. The areas can usually be insula ted with felt cloth tape or insulator foam blocks from
the NISSAN Squeak and Rattle Kit (J-43980) to repair the noise.
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the customer.
In addition check for the following items:
Revision: 2010 May2011 QX56

SQUEAK AND RATTLE TROUBLE DIAGNOSESEXT-9
< SYMPTOM DIAGNOSIS >
C
DE
F
G H
I
J
L
M A
B
EXT
N
O P
1. Trunk lid dumpers out of adjustment
2. Trunk lid striker out of adjustment
3. Trunk lid torsion bars knocking together
4. A loose license plate or bracket
Most of these incidents can be repaired by adjusting, se curing, or insulating the item(s) or component(s) caus-
ing the noise.
SUNROOF/HEADLINING
Noises in the sunroof / headlining area can of ten be traced to one of the following items:
1. Sunroof lid, rail, linkage, or seals making a rattle or light knocking noise
2. Sunvisor shaft shaking in the holder
3. Front or rear windshield touching headlining and squeaking
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.
SEATS
When isolating seat noise it is important to note the position the seat is in and the load placed on the seat
when the noise occurs. These conditions should be duplic ated when verifying and isolating the cause of the
noise.
Causes of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. The rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs. Most of thes e incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.
UNDERHOOD
Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:
1. Any component mounted to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator mounting pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move, or insulate one component at a time and test drive the vehicle. Also, engine RPM
or load can be changed to isolate the noise. Repairs c an usually be made by moving, adjusting, securing, or
insulating the component causing the noise.
Revision: 2010 May2011 QX56

HOW TO READ WIRING DIAGRAMSGI-13
< HOW TO USE THIS MANUAL >
C
DE
F
G H
I
J
K L
M B
GI
N
O P
4 Wire color  This shows a code for the color of the wire.
B = Black
W = White
R = Red
G = Green
L = Blue
Y = Yellow
LG = Light Green
BG = Beige BR = Brown
OR or O = Orange
P = Pink
PU or V (Violet) = Purple
GY or GR = Gray
SB = Sky Blue
CH = Dark Brown
DG = Dark Green
 When the wire color is striped, the base color is given first, followed by the stripe color as shown below:
Example: L/W = Blue with White Stripe
5 Connector  This means the connector information.
 This unit-side is described by the connector symbols.
Number Item Description
Revision: 2010 May2011 QX56

GI-16
< HOW TO USE THIS MANUAL >
ABBREVIATIONS
I
K
L
M
N
O
ABBREVIATION DESCRIPTIONI/M Inspection and maintenanceIA Intake air
IAC Idle air control IAT Intake air temperature
IBA Intelligent brake assist IC Ignition control
ICC Intelligent cruise control
ICM Ignition control module
IPDM E/R Intelligent power distribution module engine room ISC Idle speed controlISS Input shaft speed
ABBREVIATION DESCRIPTION KS Knock sensor
ABBREVIATION DESCRIPTION LCD Liquid crystal display
LCU Local control unitLDP Lane departure prevention
LDW Lane departure warning LED Light emitting diode LH Left-hand
LIN Local interconnect network
ABBREVIATION DESCRIPTION M/T Manual transaxle/transmission
MAF Mass airflow
MAP Manifold absolute pressure MI Malfunction indicator
MIL Malfunction indicator lamp
ABBREVIATION DESCRIPTION NOX Nitrogen oxides
ABBREVIATION DESCRIPTION O2 Oxygen
O2S Oxygen sensor
OBD On board diagnostic OC Oxidation catalytic converter
OD OverdriveOL Open loop
OSS Output shaft speed
Revision: 2010 May2011 QX56

SERVICE INFORMATION FOR ELECTRICAL INCIDENTGI-41
< BASIC INSPECTION >
C
DE
F
G H
I
J
K L
M B
GI
N
O P
lowing section illustrates ways to simulate the c onditions/environment under which the owner experiences an
electrical incident.
The section is broken into the six following topics: Vehicle vibration
 Heat sensitive
 Freezing
 Water intrusion
 Electrical load
 Cold or hot start up
Get a thorough description of the incident from the customer . It is important for simulating the conditions of the
problem.
VEHICLE VIBRATION
The problem may occur or become worse while driving on a rough road or when engine is vibrating (idle with
A/C on). In such a case, you will want to check for a vibration related condition. Refer to the following illustra-
tion.
Connector & Harness
Determine which connectors and wiring harness would affect the electrical system you are inspecting. Gently
shake each connector and harness while monitoring the syst em for the incident you are trying to duplicate.
This test may indicate a loose or poor electrical connection.
Hint
Connectors can be exposed to moisture. It is possible to get a thin film of corrosion on the connector termi-
nals. A visual inspection may not reveal this without disconnecting the connector. If the problem occurs inter-
mittently, perhaps the problem is caused by corrosi on. It is a good idea to disconnect, inspect and clean the
terminals on related connectors in the system.
Sensor & Relay
Gently apply a slight vibration to sensors and relays in the system you are inspecting.
This test may indicate a loose or poorly mounted sensor or relay.
Engine Compartment
There are several reasons a vehicle or engine vibration could cause an electrical complaint. Some of the
things to check for are:
 Connectors not fully seated.
 Wiring harness not long enough and is being stressed due to engine vibrations or rocking.
 Wires laying across brackets or moving components.
 Loose, dirty or corroded ground wires.
 Wires routed too close to hot components.
To inspect components under the hood, start by verifyi ng the integrity of ground connections. (Refer to Ground
Inspection described later.) First check that the syst em is properly grounded. Then check for loose connection
by gently shaking the wiring or components as previous ly explained. Using the wiring diagrams inspect the
wiring for continuity.
Behind the Instrument Panel
An improperly routed or improperly clamped harness can become pinched during accessory installation. Vehi-
cle vibration can aggravate a harness which is routed along a bracket or near a screw.
Under Seating Areas
SGI839
Revision: 2010 May2011 QX56

SERVICE INFORMATION FOR ELECTRICAL INCIDENTGI-45
< BASIC INSPECTION >
C
DE
F
G H
I
J
K L
M B
GI
N
O P
 When inspecting a ground connection follow these rules:
- Remove the ground bolt or screw.
- Inspect all mating surfaces for tarnish, dirt, rust, etc.
- Clean as required to assure good contact.
- Reinstall bolt or screw securely.
- Inspect for “add-on” accessories which may be interfering with the ground circuit.
- If several wires are crimped into one ground eyelet terminal, check for proper crimps. Check all of the wires are clean, securely fastened and providing a good ground path. If multiple wires are cased in one eyelet
check no ground wires have excess wire insulation.
 For detailed ground distribution information, re fer to “Ground Distribution” in PG section.
VOLTAGE DROP TESTS
 Voltage drop tests are often used to find components or circuits which have excessive resistance. A voltage
drop in a circuit is caused by a resistance when the circuit is in operation.
 Check the wire in the illustration. When measuring re sistance with DMM, contact by a single strand of wire
will give reading of 0 ohms. This would indicate a good circuit. When the circuit operates, this single strand
of wire is not able to carry the current. The single st rand will have a high resistance to the current. This will
be picked up as a slight voltage drop.
 Unwanted resistance can be caused by many situations as follows:
- Undersized wiring (single strand example)
- Corrosion on switch contacts
- Loose wire connections or splices.
 If repairs are needed always use wire that is of the same or larger gauge.
Measuring Voltage Drop — Accumulated Method
 Connect the DMM across the connector or part of the ci rcuit you want to check. The positive lead of the
DMM should be closer to power and the negative lead closer to ground.
 Operate the circuit.
 The DMM will indicate how many volts are being used to “push” current through that part of the circuit.
SGI853
Revision: 2010 May2011 QX56

GI-46
< BASIC INSPECTION >
SERVICE INFORMATION FOR ELECTRICAL INCIDENT
Note in the illustration that there is an excessive 4.1 volt drop between the battery and the bulb.
Measuring Voltage Drop — Step-by-Step
 The step-by-step method is most useful for isolating excessive drops in low voltage systems (such as those
in “Computer Controlled Systems”).
 Circuits in the “Computer Controlled System” operate on very low amperage.
 The (Computer Controlled) system oper ations can be adversely affected by any variation in resistance in the
system. Such resistance variation may be caused by poor connection, improper installation, improper wire
gauge or corrosion.
 The step by step voltage drop test can identify a component or wire with too much resistance.
CONTROL UNIT CIRCUIT TEST
System Description
 When the switch is ON, the control unit lights up the lamp.
CASE 1
SGI974
SAIA0258E
MGI034A
Revision: 2010 May2011 QX56