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128Navigation System
Display, PC Card, Accessories
Problem Solution
The display appears dim when starting the car in really cold weather. Is there a problem? No. This is normal, and it will become brighter after a few minutes.
The screen does not close completely. Why is this? • Ensure that it is not during inserting/ejecting a CD. The screen cannot be closed if a CD is not completely inserted in the unit.• Ensure that it is not during insert ing/ejecting the DVD. The screen cannot be closed if the DVD is not completely inserted in the unit.• Ensure that a PC card is inserted co mpletely. The screen cannot be closed if a PC card is not completely inserted in the unit. Moreover, the recognition of a PC card takes about 1- 2 seconds after it is inserted. The screen cannot be closed during this recognition. • Ensure that the media clip is inserted into the PC card adaptor. Eject the PC card adaptor when not in use.
Where can I get PC card adaptors or the media chips that go into them? • Any computer store sell s PCMCIA PC card adaptors, and various types and capacities of media chips for them. Ask for Compact Flash or SD media and adaptors. • Hard Disk Drive type media are not recommended because they can fail in a hot car.
How do I put music files onto the PC Ca rd ? You can use your home PC to move MP3 or WMA music files to your PC card. Most laptops have a slot to plug in your PC card. For desktop PCs, USB adaptors are available that can accept your PC card or media chip. Move files to the card like to any other hard drive.
Frequently Asked Questions
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Frequently Asked Questions
I insert a PC card with music files, but the CARD button or navigation “PC Card” voice comm ands do not work. What’s wrong?
• After inserting the card, a delay of up to 30 seconds may be required to read the tag information (album, artist , and track names) - this is normal. • Ensure that the music files on the media chip are either WMA or MP3 music format. Other form ats are not recognized. • Some downloaded WMA and MP3 files are copy protected, and require that the copyright authentication f iles accompany the MP3/WMA files on the Card.• Media types and capacities continue to grow. As a rule, stick to Compact Flash or SD media with ca pacities of 2GB or less. Other types of media or larger capacities may work, but have not been tested. • Single-type media PC Card adapto rs are recommended over multimedia- type adaptors.• Ensure that there are files on the card . For SD and other media with a write lock switch, ensure that the write protect is off when adding files to the card. • The system only recogni zes FAT and FAT-32 file format for the media.
Some of the files on the PC card will not play, or I have an eight GB card with 2500 s ongs, but only 999 play. Why is this?
• The quantity of tracks is limited to 999 tracks and a file structure of up to eight folder levels deep. Tracks beyond 999 are simply not recognized. • Ensure that the music files on the media chip are either WMA or MP3 music format. Other form ats are not recognized.
When I eject the media chip but leave the empty adaptor in the PC card slot, the display door will not close. Why is this? To prevent damage to the display mechanism or your PC card/media chip, the system checks for a partially inserted PC card and a partially inserted media chip. Always remove the PC ca rd and media chip when not in use.
The media card will not fully in sert into the PC card slot. What is wrong? • The PC card edge connector or the pins in the back of PC card slot may be damaged. • Never force the card into the slot - the adaptor card should glide smoothly into the slot. See your dealer if the problem persists.
Problem Solution
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130Navigation System
Frequently Asked Questions
I insert a CD-R with music files, but the CD button or “CD” voice commands do not work. What is wrong? • After inserting a CD-R with WMA or MP3 files, a slight delay may occur before the CD button operates. Th e system needs to read the tag information (album, artist, and track na mes) to allow searches - this is normal.• Ensure that the music files on the CD-R are WMA or MP3 format. Other formats are not recognized.• Some WMA and MP3 files are copy pr otected, and require that the copyright authentication files accompany the MP3/WMA files on the CD.
Note:
Never use CD-R discs with stick-on labels. The labels can curl and jam the CD mechanism, requiring re placement of the navigation unit and subsequent loss of all personal information.
Problem Solution
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Navigation System131
Miscellaneous Other Questions
Problem Solution
My clock frequently changes forward and backward by one hour. Why is this? The clock is being auto matically set based on your GPS location. If you live and work on the boundary between two time zones, you can turn off this feature. See page 94.
When driving near a time zone border, the time changes even though I am not near the time zone. Why is this? The time zone borders are only appr oximated in the system. Depending on the geography of the time zone boundary, the switch to a different zone can be erratic. See page 94.
My state does not observe dayli ght saving time. How do I turn off this feature? You can turn off this feature. See page 93.
Daylight saving time occurred, but the navigation system did not change time even though Setup shows Auto Daylight Saving Time is On.
Go to the Clock adjustment screen in Setup and select DST Selection. Ensure that the correct DST schedule is selected. For more information, see Clock Settings on page 93.
The navigation system automatic daylight time feature is not switching the navigation system clock on the correct dates. Why is this?
1) Go to the Clock adjustment screen in Setup and ensure that Auto Daylight Saving Time is On. 2) The navigation system is designed to switch to daylight saving time according to the months selected in the DST schedule selection screen. Ensure that the appropriate schedule is selected. For more information, see Clock Settings on page 93.
The navigation system clock switched by one hour for no apparent reason. Wh at can cause this? 1) You may be driving near a time zone boundary (see Auto Time Zone by GPS on page 94). 2) The navigation system does not switc h between standard and daylight saving time. Set Auto Daylight Saving Time to On on the Clock adjustment screen in Setup, and ensure that the correct month switching schedule is chosen on the DST schedule selection screen. See page 93 for more information.
Frequently Asked Questions
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132Navigation System
Frequently Asked Questions
My battery was disconnected or went dead, and the navigation system is asking for a code. Where do I find this code?
There should be a card in the glove box with the anti-theft code for the navigation/audio syst em. This card contains the 4-digit security code and serial number. If you cannot find it , your dealer can help you out.
I speak a language other than English. When will other languages be available fo r the navigation system? This is being considered as a future enhancement.
Problem Solution
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Troubleshooting
Screen Error Message Solution
Navigation system is unable to acquire a proper GPS signal.Make sure there is nothing on the dashboard blocking the GPS antenna (aftermarket metallic wi ndow tinting or aftermarket devices placed on the dashboard, like radar detectors, cell phones, or loose items). If the dashboard is clear of objects, move the vehicle to an open space away from tall buildings, trees, etc.
Navigation unit door is open or No DVD disc is inserted. Please check system. Make sure that the navigation DVD disc is inserted with the label side up and the navigation unit door is fully snapped closed (see page 104).
No DVD disc. Please check system. Check that the navigation DVD disc is inserted with the label side up (see page 104). If the problem persists, see your dealer.
DVD disc reading error (unfor matted). Please consult your dealer. Check the DVD disc surface for deep scratches or other damage. Make sure you are using a navigation DVD (turquoise -colored [blue/green] label). The system cannot read other mapping data bases or video DVDs. If the problem persists, see your dealer.
Display temp is too high. Syst em will shut down until display cools down. This message will appear briefly when the display temperature is too high, and then the display will turn off until the temperature cools down. The system will turn back on when the display cools down.
Outside temperature is low. System will take awhile to start up. The temperature is below -22°F and the navigation system has difficulty reading the DVD. The system will st art up when the temperature warms up.
Route has not been complete d. Please try again from a different location. This message will appear when you are routing to or from a place (new area) that is not in the database. Try planning a different route to or from a different location.*
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134Navigation System
Troubleshooting
* If the error persists or is shown for a wide area, see your dealer.
No alternate route found. Original route will be followed. No alternative route method was found. The original route method will be used.*Ensure that a road name is di splayed at the bottom of the map.
This destination cannot be found in da tabase. The destination was not found in the database. Try another destination nearby, or select the des tination with the joystick.*
Vehicle is out of the databa se coverage area. The vehicle is located outside of the mapped area provided by your navigation DVD. See pa ge 107 for map coverage.
Screen Error Message Solution
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Glossary
Glossary
The following is a glossary of terms pertaining to the voice recognition navigation system.
Avoid Area - Areas you wish to avoid can be entered into the system, and will be avoided while routing.
Breadcrumbs - Off-road tracking dots that can be followe d on the map to retrace your route back to a mapped (digitized) road. This function can be turned on/off in Setup screen (second).
Compact Flash - A media chip that can be used with a PC card adaptor to play audio music files.
Database - This consists of the map data, and the POI (Points of Interest) data stored on the DVD.
DCA - Detailed Coverage Area. The main metropolitan areas in the lower 48 U.S. states, Hawaii, and southern Canada are mapped to this level. See page 107 for a list of these areas.
Digital Audio Card Reader - The PC card slot accepts a PCMCIA adaptor with a flash memory chip (see page 105).
Digitized Road - A road that appears on the navigation screen. The road name will appear at the bottom of the navigation screen. If the user drives “off road,” the navigation system will display “breadcrumbs,” depending on how far you drive from a mapped road.
Disclaimer Screen - Screen containing cautionary information. It is meant to be read carefully and acknowledged by the customer when using the navigation system.
DVD or DVD-ROM - Digital Versatile Disc. The navigation program and database resides on this disc. For information on how to order a replacement or update DVD, see page 103.
FAQ - Frequently Asked Questions. See page 123 for a list of customer FAQs and troubleshootin g information.
GPS - Global Positioning System. A network of 24 satellites in orbit around the earth. The navigation system can simultaneously receive signals from up to 12 satellites to accurately position the vehicle on the map.
GPS Antenna - Located under the dashboard. Electronic items operating in this general location can interfere with the GPS signal.
Icon - Symbol representing Points of Interest (POI) that can be displayed on the map.
Initialization - This refers to the period needed to reacquire the GPS satellite orbital information whenever the navigation system power has been disconnected. This can take 10 to 45 minutes with the vehicle out in an open area.
LCD - Liquid Crystal Display. The navigation screen.