
308
Handling the Unexpected
Emergency Towing
Call a professional towing service if you need to tow your vehicle.Flat Bed Equipment
■
The operator loads your vehicle on the back of a truck. This is the best way to transport your vehicle.
Wheel Lift Equipment
■
The tow truck uses two pivoting arms that go under the front tires and lift them off the ground. The rear tires remain on the ground. This is an acceptable way to
tow your vehicle. Emergency Towing
NOTICE Trying to lift or tow your vehicle by the bumpers will cause serious damage. The bumpers are not designed to support the vehicle's weight.
NOTICE Improper towing such as towing behind a
motorhome or other motor vehicle can damage the transmission. Never tow your vehicle with just a rope or chain. It is very dangerous, since ropes or chains may shift from side to side or break.
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309
Handling the Unexpected
Emergency Towing
If Your Vehicle Gets Stuck
■
Call a professional towing service if your vehicle gets stuck in sand, mud, or snow. You can use the detachable towing hook to free the vehicle for very short distances.
1. Push the right edge of the cover with your finger, then remove it.Take the towing hook and the wheel nut
2.
wrench out of the cargo area.
3. Screw the towing hook into the hole, and tighten it securely with the wheel nut wrench.
If Your Vehicle Gets Stuck
NOTICE To avoid damage to your vehicle, use the towing hook for straight, lat ground towing only. Do not tow at an angle. This hook should not be used to tow the vehicle onto a lat bed. Do not use it as a tie down. Make sure to use the properly-designed and attached towing equipment.
NOTICE Do not slip the clutch for a long time to get unstuck. This may overheat and damage the transmission.
Cover
Wheel Nut Wrench
Towing Hook
Main MenuTable of Contents

Information
This chapter includes your vehicle’s specifications, locations of
identification numbers, and other information required by regulation.
311
Specifications
.......................................... 312
Identification Numbers Vehicle Identification Number (VIN) ........ 314 Engine Number and Transmission
Number ................................................. 314
Devices that Emit Radio Waves ............. 315
Reporting Safety Defects (U.S. Vehicles) ......................................... 316 Emissions Testing
Testing of Readiness Codes .................... 317
Authorized Manuals ............................... 319
Customer Service Information ............... 320
Warranty Coverages ............................... 321
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319
Information
Authorized Manuals
U.S. Owners: The publications listed below can be purchased from Helm Incorporated. You can order a manual by phone at (800) 782-4356 (credit card orders only), or online at www.helminc.com.
Make an inquiry to Helm Inc. at (800) 782-4356 if you are interested in ordering other models’ or other years’ manuals.
Publication Form Number Form Description
61SZT00 2011 Honda CR-Z Service Manual
61SZT00EL 2011 Honda CR-Z Electrical Troubleshooting Manual
61SZT30 2011 Honda CR-Z Body Repair Manual
31SZT600 2011 Honda CR-Z Owner’s Manual
31SZT800 2011 Honda CR-Z Navigation System Owner’s Manual
31SZTM00 2011 Honda CR-Z Honda Service History
31SZTQ00 2011 Honda CR-Z Technology Reference Guide
HON-R Order Form for Previous Years-Indicate Year and Model Desired
Authorized Manuals
Service Manual:
Covers maintenance and recommended procedures for repair to engine and chassis components. It is written for the journeyman technician, but it is simple enough for most mechanically inclined owners to understand. Electrical Troubleshooting Manual: Complements the Service Manual by providing in-depth troubleshooting information for each electrical circuit in your vehicle. Body Repair Manual: Describes the procedures involved in the replacement of damaged body parts.
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320
Information
Customer Service Information
Honda dealership personnel are trained professionals. They should be able to answer all your questions. If you encounter a problem that your dealership does not solve to your satisfaction, please discuss it with the dealership’s service manager or general manager. If you are dissatisfied with the decision made by the dealership’s management, contact Honda Customer Service. U.S. Owners: American Honda Motor Co., Inc.Honda Automobile Customer ServiceMail Stop 500-2N-7A1919 Torrance Blvd.Torrance, CA 90501-2746Tel: (800) 999-1009Canadian Owners:Customer Relations Honda Canada Inc.Visit www.honda.ca for contact informationTel: (888) 9-HONDA-9Fax: (877) 939-0909
In Puerto Rico and the U.S. Virgin Islands:Bella InternationalP.O. Box 190816San Juan, PR 00919-0816Tel: (787) 620-7546 Customer Service Information
When you call or write, please give us the followin g
information: Vehicle Identiication Number
•
Vehicle Identification Number P. 3 1 4
Date of purchase
•
Odometer reading of your vehicle
•
Your name, address, and telephone number
•
A detailed description of the problem
•
Name of the dealer who sold the vehicle to you
•
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324
Index
Index C to D
Belts (Seat)
.......................................................................34
Beverage Holders
......................................................126
Bluetooth ®
HandsFreeLink ®
.............................17 3
Booster Seats
..................................................................63
Brake System
................................................................219
Anti-lock Brake System (ABS) ...........................
221
Brake Assist System ................................................
222
Fluid .................................................................................
256
Foot Brake ....................................................................
220
Indicator ................................................................
68,302
Parking Brake .............................................................
219
Brightness Control (Instrument Panel)
.....115
Bulb Replacement
....................................................258
Back-Up, Turn Signal and Rear Side Marker Lights ............................................................................
263
Brake/ Taillights ..........................................................
264
Fog Lights .....................................................................
260
Front Turn/Parking/Side Marker Lights ........
262
Headlights ....................................................................
258
High-Mount Brake Light .....................................
265
License Plate ...............................................................
265
Side Turn Signal/Emergency Indicator Lights ............................................................................
262
Bulb Specifications
...................................................312
C
Carbon Monoxide Hazard ....................................64
Carrying Cargo
..................................................192,19 4
Certification Label
...................................................314
CD Player
...............................................................14 5 ,15 6
Changing Bulbs
...........................................................258
Charging System Indicator
.........................69,300
Child Safety
.....................................................................56
Child Seat
..........................................................................56
Booster Seats ...............................................................
63
Child Seat for Infants ...............................................
58
Child Seat for Small Children ...............................
59
Installing a Child Seat with a Lap/Shoulder Seat Belt .......................................................................
60
Larger Children ...........................................................
62
Rear Facing Child Seat ............................................
58
Selecting a Child Seat ..............................................
59
Using Tether ...................................................................
61
CHRG (Battery Charge in Progress) Indicator
..........................................................................82
Cleaning the Exterior
.............................................283
Cleaning the Interior
..............................................281
Climate Control System
........................................131
Defrosting the Windshield and Windows .
132
Dust and Pollen Filter .............................................
280
Recirculation/Fresh Air Mode ...........................
131
Sensors ...........................................................................
133
Using Automatic Climate Control Changing ..................................................................
131
Clock .....................................................................................98
Clutch Fluid
....................................................................256
Compact Spare Tire
........................................2 8 7, 3 13
Controls
...............................................................................97
Coolant (Engine)
........................................................252
Adding to the Radiator .........................................
253
Adding to the Reserve Tank ..............................
252
Overheating ................................................................
297
Temperature Indicators ....................................
73,74
Creeping (Automatic Transmission– CV T)
...................201
Cruise Control
..............................................................2 11
Indicator ...........................................................................
76
Cup Holder
.....................................................................126
Customer Service Information
........................320
Customized Features
................................................90
D
Daytime Running Lights ......................................112
Dead Battery
...............................................................294
Defrosting the Windshield and Windows
.......................................................................132
Detachable Towing Hook
..................................309
Dimming Headlights ....................................................................
11 0
Dipstick (Engine Oil)
...............................................24 8
Directional Signals (Turn Signals)
.................11 0
Door Mirrors
.................................................................11 8
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328
Index
Index M to N
L Mode
..............................................................................206
Load Limits
.....................................................................19 4
Locking/Unlocking
....................................................99
Auto Door Lock /Unlock .......................................
103
From Inside ..................................................................
102
From Outside ..............................................................
10 0
Keys ...................................................................................
99
Using a Key ..................................................................
101
Lockout Prevention System
...............................101
Low Battery Charge (12 volt)
..........................300
Low Fuel Indicator
.......................................................70
Low Oil Pressure Indicator
.........................68,299
Low Temperature Indicator
.................................74
Lubricant Specifications Chart
........................313
Luggage (Maximum Load Limit)
...................19 4
M
M (7-Speed Manual Shift Mode) Indicator
........................................................................203
Maintenance
.................................................................237
Battery ............................................................................
278
Brake/Clutch Fluid ....................................................
256
Cleaning ........................................................................
281
Climate Control .........................................................
280
Coolant ..........................................................................
252
Maintenance Minder ™
.......................................... 241
Oil ....................................................................................
24 8
Precautions ..................................................................
238
Radiator .........................................................................
253
Remote Transmitter ................................................
279
Replacing Light Bulbs ............................................
258
Safety ..............................................................................
239
Schedule .......................................................................
241
Service Items ...............................................................
243
Tires .................................................................................
269
Transmission Fluid ....................................................
254
Under the Hood .......................................................
245
Malfunction Indicator Lamp
.....................69,301
Manual Transmission
..............................................207
Map Lights
......................................................................12 3
Maximum Load Limit
.............................................19 4
Meters, Gauges
.............................................................81
Mirrors ...............................................................................11 8
Adjusting ......................................................................
11 8
Door ................................................................................
11 8
Exterior ..........................................................................
11 8
Interior Rearview ....................................................
11 8
Modifications (and Accessories)
....................235
MP3
................................................14 5 ,14 9 ,15 6 ,15 8 ,16 5
Multi-Information Display
...................................83
N
Normal Mode Button ........................................7, 21 0
Normal Mode Indicator
.........................................77
Numbers (Identification)
.....................................314
Main Menu