2011 GMC TERRAIN service

Black plate (50,1)GMC Terrain Owner Manual - 2011
7-50 Infotainment System
Declining a Call
Press the MENU/SEL knob to
“Decline”and press the MENU/SEL
knob to decline the call.
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls:
1. Press the MENU/SEL knob.
2. Select Switch Call from
the menu.
Conference Calling
Conference calling and three‐way
calling must be supported on the
Bluetooth phone and enabled by the
wireless service carrier to work.
To start a conference while in a
current call:
1. Press the MENU/SEL knob.
2. Select Enter Number. 3. Enter the character sequence
then select Call. See “Entering
a Character Sequence” in
Operation on page 7‑7 for more
information.
4. After the call has been placed, press the MENU/SEL knob and
choose Merge Calls.
5. To add more callers to the conference call, repeat
Steps 1 through 4. The number
of callers that can be added are
limited by your wireless service
carrier.
Ending a Call
Press the MENU/SEL knob and
select Hang Up.
Muting a Call
To Mute a Call
Press the MENU/SEL knob and
select Mute Call. To Cancel Mute
Press the MENU/SEL knob and
select Mute Call.
Dual Tone Multi-Frequency
(DTMF) Tones
The in‐vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu‐driven
phone system.
1. Press the MENU/SEL knob and
select Enter Number.
2. Enter the character sequence. See “Entering a Character
Sequence” inOperation on
page 7‑7 for more information.

Black plate (58,1)GMC Terrain Owner Manual - 2011
7-58 Infotainment System
3. Say the name tag of the personto call.
.If the system recognizes
the name tag it responds
“OK, calling, ”
and dials the number.
.If the system does not
recognize the name tag, it
confirms the name tag
followed by a tone. If the
name tag is correct, say
“Yes.” The system responds
with “OK, calling, tag>” and dials the number.
If the name tag is not
correct, say “No.”The
system will ask for the
name tag again.
Once connected, the person called
will be heard through the audio
speakers. Using the Re‐dial Command
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds
“Ready,”
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free.” The system
responds with “Ready,”
followed by a tone.
2. After the tone, say “Re‐dial.”The
system responds “Re‐dial using
” and dials the
last number called from the
connected Bluetooth phone.
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb gto answer the call.
.Press$/ito ignore a call.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier.
.Pressbgto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb gagain to return to the
original call.
.To ignore the incoming call, no
action is required.
.Press$/itto disconnect the
current call and switch to the call
on hold.

Black plate (59,1)GMC Terrain Owner Manual - 2011
Infotainment System 7-59
Three‐Way Calling
Three‐way calling must be
supported on the Bluetooth phone
and enabled by the wireless service
carrier.
1. While on a call, press
bg. The
system responds with “Ready,”
followed by a tone.
2. Say “Three‐way call.”
The system responds with
“Three‐way call, please say
dial or call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
bgto link all callers
together.
Ending a Call
Press$/ito end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
To Mute a call
1. Press
b g. The system
responds “Ready,”followed by
a tone.
2. Say “Mute Call.” The system
responds “Call muted.”
To Cancel Mute
1. Press
b g. The system
responds “Ready,”followed by
a tone.
2. After the tone, say “Mute Call.”
The system responds
“Resuming call.”
Transferring a Call
Audio can be transferred between
the in‐vehicle Bluetooth system and
the cell phone.
To Transfer Audio to the Cell
Phone
During a call with the audio in the
vehicle:
1. Press
b g. The system
responds “Ready,”followed by
a tone.
2. Say “Transfer Call.” The system
responds “Transferring call” and
the audio transfers to the cell
phone.

Black plate (6,1)GMC Terrain Owner Manual - 2011
8-6 Climate Controls
Maintenance
Passenger Compartment
Air Filter
The filter removes dust, pollen, and
other airborne irritants from outside
air that is pulled into the vehicle.
The filter should be replaced as part
of routine scheduled maintenance.
SeeScheduled Maintenance on
page 11‑2 for replacement intervals.
To find out what type of filter to use,
see Maintenance Replacement
Parts on page 11‑8.
The passenger compartment air
filter can be accessed by removing
the entire glove box.
1. Open the glove box completely and locate the stop tab on top of
the glove box door.
2. Push the stop tab upwardsuntil the stop tab is under the
instrument panel assembly and
the glove box is released.
3. Unsnap the tabs beneath the glove box that connects it to the
bottom of the instrument panel
assembly.
4. Remove the glove box.
5. Locate the service door for the passenger compartment air filter.
6. Push the two tabs upwards and release the latches holding
the service door. Lift the
service door.7. Remove the old air filter.
8. Install the new air filter.
9. Close the service door andlatches.
10. Re‐install the glove box.
See your dealer if additional
assistance is needed.

Black plate (4,1)GMC Terrain Owner Manual - 2011
9-4 Driving and Operating
And, of course, actual stopping
distances vary greatly with the
surface of the road, whether it is
pavement or gravel; the condition
of the road, whether it is wet, dry,
or icy; tire tread; the condition of the
brakes; the weight of the vehicle;
and the amount of brake force
applied.
Avoid needless heavy
braking. Some people drive in
spurts—heavy acceleration
followed by heavy braking —rather
than keeping pace with traffic. This
is a mistake. The brakes might not
have time to cool between hard
stops. The brakes will wear out
much faster with a lot of heavy
braking. Keeping pace with the
traffic and allowing realistic
following distances eliminates
a lot of unnecessary braking.
That means better braking and
longer brake life. If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. If the brakes are pumped,
the pedal could get harder to push
down. If the engine stops, there will
still be some power brake assist but
it will be used when the brake is
applied. Once the power assist is
used up, it can take longer to stop
and the brake pedal will be harder
to push.
Adding non‐dealer accessories can
affect vehicle performance. See
Accessories and Modifications on
page 10‑3.
Steering
Electric Power Steering
(2.4L L4 Engine)
If the engine stalls while driving, the
power steering assist system will
continue to operate until you are
able to stop the vehicle. If power
steering assist is lost because theelectric power steering system is
not functioning, the vehicle can be
steered but it will take more effort.
If you turn the steering wheel in
either direction several times until
it stops, or hold the steering wheel
in the stopped position for an
extended amount of time, you may
notice a reduced amount of power
steering assist. The normal amount
of power steering assist should
return shortly after a few normal
steering movements.
The electric power steering
system does not require regular
maintenance. If you suspect
steering system problems, such as
abnormally high steering effort for a
prolonged period of time, contact
your dealer for service repairs.

Black plate (8,1)GMC Terrain Owner Manual - 2011
9-8 Driving and Operating
Before You Go Off-Roading
.Have all necessary maintenance
and service work done.
.Make sure there is enough fuel,
that fluid levels are where they
should be, and that the spare
tire is fully inflated.
.Be sure to read all the
information about all-wheel-drive
vehicles in this manual.
.Make sure all underbody
shields, if the vehicle has them,
are properly attached.
.Know the local laws that apply to
off-roading where you will be
driving or check with law
enforcement people in the area.
.Be sure to get the necessary
permission if you will be on
private land.
Loading Your Vehicle for
Off-Road Driving
{WARNING
.Cargo on the load floor piled
higher than the seatbacks
can be thrown forward during
a sudden stop. You or your
passengers could be injured.
Keep cargo below the top of
the seatbacks.
.Unsecured cargo on the
load floor can be tossed
about when driving over
rough terrain. You or your
passengers can be struck by
flying objects. Secure the
cargo properly.
.Heavy loads on the roof raise
the vehicle's center of gravity,
making it more likely to roll
over. You can be seriously or
fatally injured if the vehicle
rolls over. Put heavy loads
inside the cargo area, not on(Continued)
WARNING (Continued)
the roof. Keep cargo in the
cargo area as far forward and
low as possible.
There are some important things to
remember about how to load your
vehicle.
.The heaviest things should be
on the floor, forward of the rear
axle. Put heavier items as far
forward as you can.
.Be sure the load is properly
secured, so things are not
tossed around.
You will find other important
information under Vehicle Load
Limits on page 9‑21 andTires on
page 10‑45.

Black plate (17,1)GMC Terrain Owner Manual - 2011
Driving and Operating 9-17
After Off-Road Driving
Remove any brush or debris that
has collected on the underbody,
chassis, or under the hood. These
accumulations can be a fire hazard.
After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, steering,
suspension, wheels, tires, axles,
and exhaust system for damage
and check the fuel lines and cooling
system for any leakage.
The vehicle requires more frequent
service due to off-road use. Refer
to the Maintenance Schedule for
additional information.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.
{WARNING
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.(Continued)
WARNING (Continued)
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road
is wet enough and you are going
fast enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.

Black plate (18,1)GMC Terrain Owner Manual - 2011
9-18 Driving and Operating
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping
equipment in good shape.
.Keep the windshield washer fluid
reservoir filled.
.Have good tires with proper
tread depth. SeeTires on
page 10‑45.
.Turn off cruise control.
Highway Hypnosis
Always be alert and pay attention
to your surroundings while driving.
If you become tired or sleepy, find
a safe place to park the vehicle
and rest. Other driving tips include:
.Keep the vehicle well ventilated.
.Keep interior temperature cool.
.Keep your eyes moving
—scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{WARNING
If you do not shift down, the
brakes could get so hot that they
would not work well. You would
then have poor braking or even
none going down a hill. You could
crash. Shift down to let the engine
assist the brakes on a steep
downhill slope.
{WARNING
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. The brakes will have
to do all the work of slowing down
and they could get so hot that
they would not work well. You
would then have poor braking or
even none going down a hill. You
could crash. Always have the
engine running and the vehicle in
gear when going downhill.