2011 GMC TERRAIN service

Black plate (11,1)GMC Terrain Owner Manual - 2011
Keys, Doors and Windows 2-11
There is a minimum distance that
the power liftgate must already be
open for the system to hold it open.
If movement is stopped below that
minimum, the liftgate closes.
Do not force the liftgate open or
closed during a power cycle.
The power liftgate may be
temporarily disabled under
extreme temperatures or low battery
conditions. If this occurs, the liftgate
can still be operated manually.
If you shift the transmission out of
P (Park) while the power function
is in progress, the liftgate power
function will continue to completion.
If you shift the transmission out of
P (Park) and accelerate before the
power liftgate latch is closed, the
liftgate may reverse to the open
position. Cargo could fall out of the
vehicle. Always make sure the
power liftgate is closed and latched
before you drive away.If you power open the liftgate and
the liftgate support struts have lost
pressure, the turn signals flash and
a chime sounds. The liftgate stays
open temporarily, then slowly
closes. See your dealer for service
before using the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
a warning chime will sound and the
liftgate will automatically reverse
direction to the full closed or
open position. After removing the
obstruction, the power liftgate
operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate.
The MANUALLY CLOSE POWER
LIFTGATE warning message in the
Driver Information Center (DIC)
will display. After removing the
obstructions, the liftgate will resume
normal power operation.Pinch sensors are located on the
side edges of the liftgate. If an
object is caught between the liftgate
and the body and presses against
this sensor, the liftgate will reverse
direction and open fully. The liftgate
will remain open until it is activated
again or closed manually.Power Liftgate 3/4 Mode
To program the liftgate opening
height:
1. Turn the liftgate switch to either
the MAX, or the 3/4 mode
position and power open the
liftgate.
2. Stop the liftgate movement at the desired height by pressing
any liftgate switch. Manually
adjust the liftgate position if
required.
3. Press and hold the button on the liftgate adjacent to the latch until
the turn signals flash and a beep
sounds to indicate that the new
setting is recorded.

Black plate (14,1)GMC Terrain Owner Manual - 2011
2-14 Keys, Doors and Windows
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged
or the light continues to stay on, try
another ignition key. If the engine
does not start with the other key, the
vehicle needs service. If the vehicle
does start, the first key may be
damaged. See your dealer who can
service the theft-deterrent system
and have a new key made.
Do not leave the key or device
that disarms or deactivates the
theft-deterrent system in the vehicle.Exterior Mirrors
Convex Mirrors
{WARNING
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Power Mirrors
Controls for the outside power
mirrors are on the driver door.
To adjust the mirrors:
1. Move the selector switch to L (left) or R (right) to choose the
driver or passenger mirror.
2. Press the arrows on the control pad to move each mirror in the
desired direction.
3. Return the selector switch to the middle position.

Black plate (16,1)GMC Terrain Owner Manual - 2011
2-16 Keys, Doors and Windows
Vehicles with OnStar®have three
additional control buttons located at
the bottom of the mirror. See your
dealer for more information on the
system and how to subscribe to
OnStar. See the OnStar Owner's
Guide for more information about
the services OnStar provides.
Cleaning the Mirror
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.
Windows
{WARNING
Leaving children, helpless adults,
or pets in a vehicle with the
windows closed is dangerous.
They can be overcome by
the extreme heat and suffer
permanent injuries or even death
from heat stroke. Never leave a
child, a helpless adult, or a pet
alone in a vehicle, especially with
the windows closed in warm or
hot weather.
The vehicle aerodynamics are
designed to improve fuel economy
performance. This may result in a
pulsing sound when either rear
window is down and the front
windows are up. To reduce the
sound, open either a front window
or the sunroof (if equipped).

Black plate (5,1)GMC Terrain Owner Manual - 2011
Seats and Restraints 3-5
Recalling Button Memory
Positions
To recall the manually saved
Button Memory positions, press
and hold“1”or“2.” The driver seat
and outside mirrors move to the
positions stored to those buttons
when pressed. Releasing “1”or“2”
before the stored positions are
reached stops the recall.
If something has blocked the driver
seat while recalling a memory
position, the recall may stop.
Remove the obstruction; then press
and hold the appropriate manual
control for the memory item that is
not recalling for two seconds. Try
recalling the memory position again
by pressing the appropriate memory
button. If the memory position is still
not recalling, see your dealer for
service. Recalling RKE Memory Positions
(Memory Remote Recall)
The Memory Remote Recall feature
can recall the driver seat and
outside mirrors to previously stored
RKE Memory positions when
entering the vehicle.
Every time the ignition is turned off,
the positions of the driver seat and
outside mirrors are automatically
stored to the RKE transmitter that
was used to start the vehicle.
These positions are called RKE
Memory positions and may be
different than the previously
mentioned Button Memory positions
saved to the
“1”or“2” buttons. To
automatically recall RKE Memory
positions, unlock the driver door
with the RKE transmitter and open
the driver door. If the driver door is
already open, pressing the RKE
transmitter Kbutton will also
activate the RKE Memory recall.
The driver seat and outside mirrors
will move to the previously saved
RKE Memory positions. This feature is turned on or off using
the vehicle personalization menu.
See
“Memory Remote Recall”
under Vehicle Personalization on
page 5‑30 for more information.
To stop recall movement, press
any of the memory, power mirror,
or power seat controls.
If something has blocked the driver
seat while recalling a memory
position, the recall may stop.
Remove the obstruction; then press
and hold the appropriate manual
control for the memory item that is
not recalling for two seconds. Try
recalling the memory position again
by opening the driver door and
pressing the RKE Kbutton. If the
memory position is still not recalling,
see your dealer for service.

Black plate (6,1)GMC Terrain Owner Manual - 2011
3-6 Seats and Restraints
Easy Exit Driver Seat
This feature moves the seat
rearward allowing the driver more
room to exit the vehicle.
To activate, turn the ignition off and
open the driver door. If the driver
door is already open, turning the
ignition off will activate the easy exit
driver seat.
This feature can be turned on or off
using the vehicle personalization
menu. See“Easy Exit Driver Seat”
under Vehicle Personalization on
page 5‑30 for more information.
To stop recall movement, press
one of the memory or power seat
controls.
If something has blocked the driver
seat while recalling the exit position,
the recall may stop. Remove the
obstruction; then press and hold
the power seat control rearward for
two seconds. Try recalling the exit
position again. If the exit position is
still not recalling, see your dealer for
service.Lumbar Adjustment
Power Lumbar
Eight-Way Power Seat Shown, Four-Way Similar
A. Lumbar Switch
If available, press and hold the
front or rear of the switch (A) to
increase or decrease lumbar
support. Release the switch when
the seatback reaches the desired
level of lumbar support.
Reclining Seatbacks
{WARNING
Sitting in a reclined position when
the vehicle is in motion can be
dangerous. Even when buckled
up, the safety belts cannot do
their job when reclined like this.
The shoulder belt cannot do its
job because it will not be against
your body. Instead, it will be in
front of you. In a crash, you could
go into it, receiving neck or other
injuries.
The lap belt cannot do its job
either. In a crash, the belt could
go up over your abdomen. The
belt forces would be there, not at
your pelvic bones. This could
cause serious internal injuries. (Continued)

Black plate (33,1)GMC Terrain Owner Manual - 2011
Seats and Restraints 3-33
other parts. The service manual
for your vehicle covers the need
to replace other parts.
.The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. SeeVehicle Data
Recording and Privacy on
page 13‑16 andEvent Data
Recorders on page 13‑16.
.Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing
System
The vehicle has a passenger
sensing system for the right front
passenger position. The passenger
airbag status indicator will be visible
on the overhead console when the
vehicle is started.
United States
Canada and Mexico
The words ON and OFF, or the
symbol for on and off, are visible
during the system check. If you are
using remote start, if equipped, to
start the vehicle from a distance,
you may not see the system
check. When the system check is
complete, either the word ON or
OFF, or the symbol for on or off, will
be visible. See Passenger Airbag
Status Indicator on page 5‑11. The passenger sensing system
turns off the right front passenger
frontal airbag under certain
conditions. The driver airbag,
seat‐mounted side impact airbags
and the roof-rail airbags are not
affected by the passenger sensing
system.
The passenger sensing system
works with sensors that are part of
the right front passenger seat. The
sensors are designed to detect
the presence of a properly-seated
occupant and determine if the right
front passenger frontal airbag
should be enabled (may inflate)
or not.
According to accident statistics,
children are safer when properly
secured in a rear seat in the correct
child restraint for their weight
and size.

Black plate (35,1)GMC Terrain Owner Manual - 2011
Seats and Restraints 3-35
The passenger sensing system is
designed to turn on (may inflate)
the right front passenger frontal
airbag anytime the system senses
that a person of adult size is
sitting properly in the right front
passenger seat.
When the passenger sensing
system has allowed the airbag to be
enabled, the on indicator will light
and stay lit to remind you that the
airbag is active.
For some children, including
children in child restraints, and for
very small adults, the passenger
sensing system may or may not
turn off the right front passenger
frontal airbag, depending upon
the person’s seating posture
and body build. Everyone in the
vehicle who has outgrown child
restraints should wear a safety belt
properly —whether or not there is
an airbag for that person.{WARNING
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
away. See Airbag Readiness
Light on page 5‑11 for more
information, including important
safety information.
If the On Indicator is Lit for a
Child Restraint
If a child restraint has been installed
and the on indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from the vehicle. 3. Remove any additional items
from the seat such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.
4. Reinstall the child restraint following the directions
provided by the child restraint
manufacturer and refer to
Securing Child Restraints
(Rear Seat ) on page 3‑55 or
Securing Child Restraints (Front
Passenger Seat) on page 3‑57.
5. If, after reinstalling the child restraint and restarting the
vehicle, the on indicator is still
lit, turn the vehicle off. Then
slightly recline the vehicle
seatback and adjust the seat
cushion, if adjustable, to make
sure that the vehicle seatback is
not pushing the child restraint
into the seat cushion.

Black plate (37,1)GMC Terrain Owner Manual - 2011
Seats and Restraints 3-37
Additional Factors Affecting
System Operation
Safety belts help keep the
passenger in position on the
seat during vehicle maneuvers
and braking, which helps the
passenger sensing system
maintain the passenger airbag
status. See“Safety Belts” and
“Child Restraints” in the Index for
additional information about the
importance of proper restraint use.
A thick layer of additional material,
such as a blanket or cushion,
or aftermarket equipment such
as seat covers, seat heaters, and
seat massagers can affect how
well the passenger sensing system
operates. We recommend that
you not use seat covers or other
aftermarket equipment except when
approved by GM for your specific
vehicle. See Adding Equipment to
the Airbag-Equipped Vehicle on
page 3‑38 for more information
about modifications that can affect
how the system operates. A wet seat can affect the
performance of the passenger
sensing system. Here is how:.The passenger sensing system
may turn off the passenger
airbag when liquid is soaked
into the seat. If this happens, the
off indicator will be lit, and the
airbag readiness light on the
instrument panel will also be lit.
.Liquid pooled on the seat that
has not soaked in may make it
more likely that the passenger
sensing system will enable (turn
on) the passenger airbag while a
child restraint or child occupant
is on the seat. If the passenger
airbag is turned on, the on
indicator will be lit.
If the passenger seat gets wet, dry
the seat immediately. If the airbag
readiness light is lit, do not install a
child restraint or allow anyone to
occupy the seat. See Airbag
Readiness Light on page 5‑11 for
important safety information. The on indicator may be lit if
an object, such as a briefcase,
handbag, grocery bag, laptop or
other electronic device, is put on
an unoccupied seat. If this is not
desired remove the object from
the seat.
{WARNING
Stowing of articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system.