2011 GMC TERRAIN service

Black plate (2,1)GMC Terrain Owner Manual - 2011
2011 GMC Terrain Owner ManualM
Vehicle Care. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-31
Bulb Replacement . . . . . . . . . . 10-33
Electrical System . . . . . . . . . . . . 10-39
Wheels and Tires . . . . . . . . . . . 10-45
Jump Starting . . . . . . . . . . . . . . . 10-75
Towing . . . . . . . . . . . . . . . . . . . . . . 10-79
Appearance Care . . . . . . . . . . . 10-82 Service and Maintenance
. . . 11-1
General Information . . . . . . . . . . 11-1
Scheduled Maintenance . . . . . . 11-2
Recommended Fluids,
Lubricants, and Parts . . . . . . . 11-6
Maintenance Records . . . . . . . . 11-9
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2 Customer Information
. . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-15
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-16
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (3,1)GMC Terrain Owner Manual - 2011
Introduction iii
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, GMC, the
GMC Truck Emblem, and TERRAIN
are trademarks and/or service
marks of General Motors LLC, its
subsidiaries, affiliates, or licensors.
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Limited” for GMC
Motor Division wherever it appears
in this manual.
Keep this manual in the vehicle for
quick reference.
Manufactured under license
under U.S. Patent #'s: 5,451,942;
5,956,674; 5,974,380; 5,978,762;
6,487,535 & other U.S. and
worldwide patents issued &
pending. DTS and the Symbol are registered trademarks and DTS
Digital Surround and the DTS logos
are trademarks of DTS, Inc. Product
includes software. All Rights
Reserved.
Manufactured under license from
Dolby®Laboratories. Dolby and the
double-D symbol are registered
trademarks of Dolby Laboratories.
Litho in U.S.A.
Part No. 20781753 B Second Printing©2010 General Motors LLC. All Rights Reserved.

Black plate (5,1)GMC Terrain Owner Manual - 2011
Introduction v
{WARNING
These mean there is something
that could hurt you or other
people.
Notice: This means there is
something that could result in
property or vehicle damage. This
would not be covered by the
vehicle's warranty.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
*: This symbol is shown when
you need to see a service manual
for additional instructions or
information. Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9:
Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
$:Brake System Warning Light
":Charging System
I:Cruise Control
B: Engine Coolant Temperature
O:Exterior Lamps
#:Fog Lamps
.: Fuel Gauge
+:Fuses
3: Headlamp High/Low-Beam
Changer

Black plate (19,1)GMC Terrain Owner Manual - 2011
In Brief 1-19
Setting the 12/24 Hour Format
1. Press the CONFIG button.
2. Select Time and Date Settings.
3. Highlight 12/24 Hour Format.
4. Press the MENU/SEL button toselect the 12 hour or 24 hour
display format.
Setting the Month & Day Format
1. Press the CONFIG button.
2. Select Time and Date Settings.
3. Highlight Month & Day Format.
4. Press the MENU/SEL knob to select MM/DD (month/day) or
DD/MM (day/month).
Setting the Auto Time Adjust
(If Equipped)
1. Press the CONFIG button.
2. Select Time and Date Settings.
3. Highlight Auto Time Adjust.
4. Press the MENU/SEL knob to turn Auto Time Adjust on or off.Satellite Radio
Vehicles with an XM™ Satellite
Radio tuner and a valid XM Satellite
Radio subscription can receive XM
programming.
XM Satellite Radio Service
XM is a satellite radio service based
in the 48 contiguous United States
and 10 Canadian provinces. XM
Satellite Radio has a wide variety of
programming and commercial-free
music, coast to coast, and in
digital-quality sound. A fee is
required to receive the XM service.
For more information refer to:
.www.xmradio.com or call
1-800-929-2100 (U.S.).
.www.xmradio.ca or call
1-877-438-9677 (Canada).
For more information, see Satellite
Radio on page 7‑14.
Portable Audio Devices
Some vehicles have a 3.5 mm
(1/8 in) auxiliary input and a USB
port located in the center console.
External devices such as iPods
®,
laptop computers, MP3 players, CD
changers, and USB storage devices
may be connected, depending on
the audio system.
For more information, see Auxiliary
Devices (Radio with CD) on
page 7‑28 orAuxiliary Devices
(Radio with CD/DVD/MEM) on
page 7‑31.
Bluetooth®
The Bluetooth system allows users
with a Bluetooth-enabled cell phone
to make and receive hands-free
calls using the vehicle audio
system, microphone, and controls.
The Bluetooth-enabled cell phone
must be paired with the in-vehicle
Bluetooth system before it can be
used in the vehicle. Not all phones
will support all functions.

Black plate (25,1)GMC Terrain Owner Manual - 2011
In Brief 1-25
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-800-GMC-8782
(1‐800‐462-8782)
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0801
As the owner of a new GMC, you
are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑7
or Roadside Assistance Program
(Mexico) on page 13‑9 for more
information. Roadside Assistance and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will
be sent to an OnStar advisor who
will assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center
(U.S. and Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.gmcownercenter.com (U.S.)
or www.gm.ca (Canada).

Black plate (26,1)GMC Terrain Owner Manual - 2011
1-26 In Brief
OnStar®
For vehicles with an active OnStar
subscription, OnStar uses several
innovative technologies and live
Advisors to provide a wide range
of safety, security, navigation,
diagnostics, and calling services.
Automatic Crash Response
In a crash, built‐in sensors can
automatically alert an OnStar
Advisor who is immediately
connected to the vehicle to see if
you need help.
How OnStar Service Works
Q:Push this blue button to
connect to a specially trained
OnStar Advisor to verify your
account information and to answer
questions.
]: Push this red emergency
button to get priority help from
specially trained OnStar Emergency
Advisors.
X: Push this button for hands‐free,
voice‐activated calling and to give
voice commands for Hands‐Free
Calling and Turn‐by‐Turn
Navigation.
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn‐by‐Turn
Navigation, and Hands‐Free Calling
are available on most vehicles. Not
all OnStar services are available on
all vehicles. For more information,
see the OnStar Owner's Guide;
visit www.onstar.com (U.S.) or
www.onstar.ca (Canada); contact
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push
the
Qbutton to speak with an
OnStar Advisor 24 hours a day,
7 days a week. For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar Terms and Conditions
included in the OnStar Glove
Box Kit.
OnStar service requires wireless
communication networks and the
Global Positioning System (GPS)
satellite network. Not all OnStar
services are available everywhere
or on all vehicles at all times.
OnStar service can’t work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about the vehicle can’t
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar

Black plate (27,1)GMC Terrain Owner Manual - 2011
In Brief 1-27
hardware. The vehicle has to have
a working electrical system and
adequate battery power for the
OnStar equipment to operate.
OnStar service may not work if the
OnStar equipment isn’t properly
installed or you haven’t maintained
it and the vehicle is in good working
order and in compliance with all
government regulations. If you
try to add, connect, or modify
any equipment or software in the
vehicle, OnStar service may not
work. Other problems OnStar can’t
control may prevent service to you,
such as hills, tall buildings, tunnels,
weather, electrical system design
and architecture of the vehicle,
damage to important parts of the
vehicle in a crash, or wireless phone
network congestion or jamming.See
Radio Frequency Statement on
page 13‑18 for information
regarding Part 15 of the Federal
Communications Commission
(FCC) rules and Industry Canada
Standards RSS-210/220/310.
OnStar Steering Wheel
Controls
This vehicle may have a Talk/Mute
button that can be used to interact
with OnStar Hands-Free calling.
See Steering Wheel Controls on
page 5‑2 for more information.
On some vehicles, the Talk button
can be used to dial numbers into
voice mail systems, or to dial phone
extensions. See the OnStar Owner's
Guide for more information.
Your Responsibility
Increase the volume of the radio if
the OnStar Advisor cannot be
heard.
If the light next to the OnStar
buttons is red, the system may
not be functioning properly. Push
the
Qbutton and request a vehicle
diagnostic check. If the light
appears clear (no light appears),
your OnStar subscription has
expired and all services have been
deactivated. Push the
Qbutton to
confirm that the OnStar equipment
is active.

Black plate (3,1)GMC Terrain Owner Manual - 2011
Keys, Doors and Windows 2-3
Remote Keyless Entry
(RKE) System
SeeRadio Frequency Statement on
page 13‑18 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter will work up to 60 m
(195 ft) away from the vehicle.
There are other conditions which
can affect the performance of the
transmitter. See Remote Keyless
Entry (RKE) System on page 2‑3.
RKE Without Remote Start Shown
The following may be available:
Q(Lock): Press to lock all doors.
The turn signal indicators may
flash and/or the horn may sound to indicate locking. See
“Remote
Lock Feedback” underVehicle
Personalization on page 5‑30. If a
passenger door is open when
Qis
pressed, all doors lock. If the driver
door is open when
Qis pressed, all
doors lock except the driver door.
These settings can be modified.
See “Unlocked Door Anti Lock Out”
under Vehicle Personalization on
page 5‑30.
Pressing
Qmay also arm the
theft-deterrent system. See
Anti-Theft Alarm System on
page 2‑12.
K(Unlock): Press to unlock
the driver door or all doors. See
“Remote Door Unlock” under
Vehicle Personalization on
page 5‑30. The turn signal
indicators flash to indicate unlocking
has occurred. For more information
see “Remote Unlock Light
Feedback” underVehicle
Personalization on page 5‑30.