2011 GMC TERRAIN Owner's Manual

Black plate (87,1)GMC Terrain Owner Manual - 2011
Vehicle Care 10-87
.Never apply heavy pressure or
rub aggressively with a cleaning
cloth. Use of heavy pressure can
damage the interior and does
not improve the effectiveness of
soil removal.
.Avoid laundry detergents or
dishwashing soaps with
degreasers. Using too much
soap will leave a residue that
leaves streaks and attracts
dirt. For liquid cleaners, about
20 drops per 3.78 L (1 gal) of
water is a good guide. Use only
mild, neutral-pH soaps.
.Do not heavily saturate the
upholstery while cleaning.
.Cleaners that contain solvents
can damage the interior.
Fabric/Carpet
Use a vacuum cleaner with a soft
brush attachment to remove dust
and loose dirt. A canister vacuum
with rotating brushes in the nozzle
may only be used on floor carpet
and carpeted floor mats. For soils,
always try to remove them first with
plain water or club soda. Before
cleaning, gently remove as much of
the soil as possible using one of the
following techniques:
.For liquids: gently blot the
remaining soil with a paper
towel. Allow the soil to absorb
into the paper towel until no
more can be removed.
.For solid dry soils: remove as
much as possible and then
vacuum.
To clean:
1. Saturate a lint-free, clean white cloth with water or club soda.
2. Remove excess moisture. 3. Start on the outside edge of the
soil and gently rub toward the
center. Continue cleaning, using
a clean area of the cloth each
time it becomes soiled.
4. Continue to gently rub the soiled area.
5. If the soil is not completely removed, use a mild soap
solution and repeat the cleaning
process with plain water.
If any of the soil remains, a
commercial fabric cleaner or spot
lifter may be necessary. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If the locally
cleaned area gives any impression
that a ring formation may result,
clean the entire surface.
A paper towel can be used to blot
excess moisture from the fabric or
carpet after the cleaning process.

Black plate (88,1)GMC Terrain Owner Manual - 2011
10-88 Vehicle Care
Leather
Leather, and lighter colored leather
in particular, will need more frequent
cleaning to prevent the buildup of
dust, dirt, and colors transferred
from other items so that these do
not become permanent stains.
To remove dust, a soft cloth
dampened with water can be used.
If a more thorough cleaning is
necessary, a soft cloth dampened
with a mild soap solution can be
used. Your dealer has a GM
approved leather cleaner available
that provides superior cleaning
performance when used regularly
on finished automotive leathers.
Allow the leather to dry naturally. Do
not use heat, steam, spot lifters or
spot removers, or shoe polish on
leather. Many commercial leather
cleaners and coatings that are sold
to preserve and protect leather
may permanently change the
appearance and feel of the leather
and are not recommended. Do not
use silicone or wax-based products,
or those containing organic solventsto clean the interior because they
can alter the appearance by
increasing the gloss in a
non-uniform manner.
Instrument Panel, Vinyl, and
Other Plastic Surfaces
To remove dust, a soft cloth
dampened with water can be used.
If a more thorough cleaning is
necessary, a clean soft cloth
dampened with a mild soap solution
can be used to gently remove dust
and dirt. Never use spot lifters or
removers on plastic surfaces. Many
commercial cleaners and coatings
that are sold to preserve and
protect soft plastic surfaces
may permanently change the
appearance and feel of the interior
and are not recommended. Do not
use silicone or wax-based products,
or those containing organic solvents
to clean the interior because they
can alter the appearance by
increasing the gloss in a
non-uniform manner.
Some commercial products may
increase gloss on the instrument
panel. The increase in gloss may
cause annoying reflections in the
windshield and even make it difficult
to see through the windshield under
certain conditions.
Notice:
Air fresheners contain
solvents that may cause damage
to plastics and painted surfaces.
Follow the manufacturer ’s
instructions when using air
fresheners in the vehicle. If air
freshener comes in contact with
paint or a plastic surface, blot
immediately with a soft cloth.
Damage caused by using air
fresheners would not be covered
by the vehicle warranty.

Black plate (89,1)GMC Terrain Owner Manual - 2011
Vehicle Care 10-89
Care of Safety Belts
Keep belts clean and dry.
{WARNING
Do not bleach or dye safety belts.
It may severely weaken them. In
a crash, they might not be able
to provide adequate protection.
Clean safety belts only with mild
soap and lukewarm water.
Floor Mats
{WARNING
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the accelerator
pedal and/or brake pedal.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with the
accelerator or brake pedal.Use the following guidelines for
proper floor mat usage.
.The original equipment floor
mats were designed for your
vehicle. If the floor mats need
replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats
may not fit properly and may
interfere with the accelerator or
brake pedal. Always check that
the floor mats do not interfere
with the pedals.
.Use the floor mat with the
correct side up. Do not turn
it over.
.Do not place anything on top of
the driver side floor mat.
.Use only a single floor mat on
the driver side.
.Do not place one floor mat on
top of another.

Black plate (90,1)GMC Terrain Owner Manual - 2011
10-90 Vehicle Care
Removing and Replacing the
Floor Mat
The driver side floor mat is held in
place by two retainers.
1. Pull up on the rear of the floormat to unlock each retainer and
remove. 2. Reinstall by lining up the floor
mat retainer openings over the
carpet retainers and snap into
position.
3. Make sure the floor mat is properly secured and verify that
it does not interfere with the
accelerator or brake pedal.

Black plate (1,1)GMC Terrain Owner Manual - 2011
Service and Maintenance 11-1
Service and
Maintenance
General Information
General Information . . . . . . . . . . 11-1
Scheduled Maintenance
Scheduled Maintenance . . . . . 11-2
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . 11-6
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . 11-8
Maintenance Records
Maintenance Records . . . . . . . . 11-9
General Information
Notice: Maintenance intervals,
checks, inspections,
recommended fluids, and
lubricants are necessary to keep
this vehicle in good working
condition. Damage caused by
failure to follow scheduled
maintenance might not be
covered by the vehicle warranty.
As the vehicle owner, you are
responsible for the scheduled
maintenance in this section. We
recommend having your dealer
perform these services. Proper
vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions for
better air quality. Because of all the different ways
people use vehicles, maintenance
needs vary. The vehicle might need
more frequent checks and services.
Please read the information under
Scheduled Maintenance. To keep
the vehicle in good condition, see
your dealer.
The maintenance schedule is for
vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See
Vehicle Load Limits
on page 9‑21.
.Are driven on reasonable road
surfaces within legal driving
limits.

Black plate (2,1)GMC Terrain Owner Manual - 2011
11-2 Service and Maintenance
.Are driven off-road in the
recommended manner. See
Off-Road Driving on page 9‑7.
.Use the recommended fuel.
SeeRecommended Fuel on
page 9‑52.
{WARNING
Performing maintenance work can
be dangerous. Some jobs can
cause serious injury. Perform
maintenance work only if you
have the required know-how and
the proper tools and equipment.
If in doubt, see your dealer to
have a qualified technician do
the work. See Doing Your Own
Service Work on page 10‑4. At your dealer, you can be certain
that you will receive the highest
level of service available. Your
dealer has specially trained
service technicians, uses genuine
replacement parts, as well as,
up‐to‐date tools and equipment
to ensure fast and accurate
diagnostics.
The proper replacement parts,
fluids, and lubricants to use are
listed in
Recommended Fluids
and Lubricants on page 11‑6 and
Maintenance Replacement Parts on
page 11‑8. We recommend the use
of genuine parts from your dealer.
Rotation of New Tires
To maintain ride, handling, and
performance of the vehicle, it is
important that the first rotation
service for new tires be performed.
Tires should be rotated every
12 000 km/7,500 miles. See Tire
Rotation on page 10‑57.
Scheduled
Maintenance
When the Change Engine Oil
Soon Message Displays
Change engine oil and filter. See
Engine Oil on page 10‑10. An
Emission Control Service.
When the CHANGE ENGINE OIL
SOON message displays, service
is required for the vehicle as
soon as possible, within the next
1 000 km/600 miles. If driving under
the best conditions, the engine oil
life system might not indicate the
need for vehicle service for more
than a year. The engine oil and filter
must be changed at least once a
year and the oil life system must
be reset. Your dealer has trained
service technicians who will perform
this work and reset the system.

Black plate (3,1)GMC Terrain Owner Manual - 2011
Service and Maintenance 11-3
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 miles since
the last service. Reset the oil life
system whenever the oil is changed.
SeeEngine Oil Life System on
page 10‑14.
Every Engine Oil Change
.Change engine oil and filter.
Reset oil life system. See
Engine Oil on page 10‑10 and
Engine Oil Life System on
page 10‑14. An Emission
Control Service.
.Engine coolant level check. See
Engine Coolant on page 10‑17.
.Engine cooling system
inspection. Visual inspection
of hoses, pipes, fittings, and
clamps and replacement,
if needed.
.Windshield washer fluid level
check. See Washer Fluid on
page 10‑23.
.Windshield wiper blade
inspection for wear, cracking,
or contamination and windshield
and wiper blade cleaning,
if contaminated. See Exterior
Care on page 10‑82. Worn
or damaged wiper blade
replacement. See Wiper Blade
Replacement on page 10‑30.
.Tire inflation pressures check.
See Tire Pressure on
page 10‑51.
.Tire wear inspection. See Tire
Inspection on page 10‑57.
.Rotate tires if necessary. See
Tire Rotation on page 10‑57.
.Fluids visual leak check (or
every 12 months, whichever
occurs first). A leak in any
system must be repaired and
the fluid level checked.
.Engine air cleaner filter
inspection. See Engine Air
Cleaner/Filter on page 10‑15.
.Brake system inspection (or
every 12 months, whichever
occurs first).
.Steering and suspension
inspection. Visual inspection for
damaged, loose, or missing
parts or signs of wear.
.Body hinges and latches, key
lock cylinders, folding seat
hardware, and sunroof (if
equipped) lubrication. See
Recommended Fluids and
Lubricants on page 11‑6. More
frequent lubrication may be
required when the vehicle
is exposed to a corrosive
environment. Applying silicone
grease on weatherstrips with a
clean cloth makes them last
longer, seal better, and not stick
or squeak.
.Restraint system component
check. See Safety System
Check on page 3‑24.

Black plate (4,1)GMC Terrain Owner Manual - 2011
11-4 Service and Maintenance
.Fuel system inspection for
damage or leaks.
.Exhaust system and nearby heat
shields inspection for loose or
damaged components.
Additional Required Services
Every 12 000 km/7,500 Miles
.Rotate tires. Tires should
be rotated every 12 000 km/
7,500 miles. SeeTire Rotation
on page 10‑57.
At Each Fuel Stop
.Engine oil level check. See
Engine Oil on page 10‑10.
.Engine coolant level check. See
Engine Coolant on page 10‑17.
.Windshield washer fluid level
check. See Washer Fluid on
page 10‑23. Once a Month
.Tire inflation check. See
Tire
Pressure on page 10‑51.
.Tire wear inspection. See Tire
Inspection on page 10‑57.
.Sunroof track and seal
inspection, if equipped. See
Sunroof on page 2‑18.
Once a Year
.See Starter Switch Check on
page 10‑28.
.See Automatic Transmission
Shift Lock Control Function
Check on page 10‑28.
.See Ignition Transmission Lock
Check on page 10‑29.
.See Park Brake and P (Park)
Mechanism Check on
page 10‑29.
.Accelerator pedal check for
damage, high effort, or binding.
Replace if needed.
.Underbody flushing service.
.Hood/Decklid/Liftgate/Liftglass
Support Gas Strut Service:
Visually inspect gas strut,
if equipped, for signs of wear,
cracks, or other damage. Check
the hold open ability of the gas
strut. Contact your dealer if
service is required.
First Engine Oil Change After
Every 40 000 km/25,000 Miles
.Passenger compartment air
filter replacement (or every
24 months, whichever occurs
first). More frequent replacement
may be needed if you drive
in areas with heavy traffic,
areas with poor air quality,
or areas with high dust levels.
Replacement may also be
needed if you notice reduced
air flow, windows fogging up,
or odors. Your dealer can help
you determine when it is the
right time to replace the filter.