2011 GMC TERRAIN Owner's Manual

Black plate (79,1)GMC Terrain Owner Manual - 2011
Vehicle Care 10-79
Towing
Towing the Vehicle
Notice:To avoid damage, the
disabled vehicle should be
towed with all four wheels off
the ground. Care must be taken
with vehicles that have low
ground clearance and/or special
equipment. Always flatbed on a
car carrier.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑7 or
Roadside Assistance Program
(Mexico) on page 13‑9. To tow the vehicle behind another
vehicle for recreational purposes,
such as behind a motor home, see
“Recreational Vehicle Towing”
in this
section.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle –such as behind a motor
home. The two most common types
of recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly. Here are some important things to
consider before recreational vehicle
towing:
.What is the towing capacity
of the towing vehicle? Be
sure to read the tow
vehicle manufacturer's
recommendations.
.What is the distance that will be
travelled? Some vehicles have
restrictions on how far and how
long they can tow.
.Is the proper towing equipment
going to be used? See your
dealer or trailering professional
for additional advice and
equipment recommendations.
.Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.

Black plate (80,1)GMC Terrain Owner Manual - 2011
10-80 Vehicle Care
Dinghy Towing
Front-wheel‐drive and
all-wheel-drive vehicles may be
dinghy towed from the front. These
vehicles can also be towed by
placing them on a platform trailer
with all four wheels off of the
ground. For other towing options,
see“Dolly Towing” following in this
section.
For vehicles being dinghy towed,
the vehicle should be run at the
beginning of each day and at each
RV fuel stop for about five minutes.
This will ensure proper lubrication of
transmission components.
To tow the vehicle from the front
with all four wheels on the ground:
1. Position the vehicle that will be towed and secure it to the
towing vehicle.
2. Turn the ignition key to ON/RUN.
3. Shift the transmission to N (Neutral).
4. Turn the ignition key to ACC/ACCESSORY.
5. Turn all accessories off. 6. To prevent the battery from
draining while the vehicle is
being towed, remove fuse 32,
the Discrete Logic Ignition
Switch fuse, from the instrument
panel fuse block and store it in a
safe location. See Instrument
Panel Fuse Block on
page 10‑42.
Notice: If the vehicle is towed
without performing each of the
steps listed under “Dinghy
Towing,” the automatic
transmission could be damaged.
Be sure to follow all steps of the
dinghy towing procedure prior to
and after towing the vehicle.
Notice: If 105 km/h (65 mph) is
exceeded while towing the
vehicle, it could be damaged.
Never exceed 105 km/h (65 mph)
while towing the vehicle.

Black plate (81,1)GMC Terrain Owner Manual - 2011
Vehicle Care 10-81
Once the destination has been
reached:
1. Set the parking brake.
2. Shift the transmission toP (Park).
3. Turn the ignition key to LOCK/OFF.
4. Install fuse 32, the Discrete Logic Ignition Switch fuse. See
Instrument Panel Fuse Block on
page 10‑42.
5. Start the engine and let it idle for more than three minutes before
driving the vehicle.
Notice: Too much or too
little fluid can damage the
transmission. Be sure that the
transmission fluid is at the
proper level before towing with
all four wheels on the ground. Notice:
Do not tow a vehicle with
the front drive wheels on the
ground if one of the front tires
is a compact spare tire. Towing
with two different tire sizes
on the front of the vehicle can
cause severe damage to the
transmission.
Dolly Towing (All-Wheel‐Drive
Vehicles)
All-wheel‐drive vehicles should not
be towed with two wheels on the
ground. To properly tow these
vehicles, they should be placed on
a platform trailer with all four wheels
off of the ground or dinghy towed
from the front.
Dolly Towing
(Front-Wheel‐ Drive Vehicles)
To tow the vehicle from the front
with the rear wheels on the ground,
do the following:
1. Put the front wheels on a dolly.
2. Move the shift lever to P (Park).
3. Set the parking brake.
4. Secure the vehicle to the dolly.

Black plate (82,1)GMC Terrain Owner Manual - 2011
10-82 Vehicle Care
5. Follow the dolly manufacturer'sinstructions for preparing the
vehicle and dolly for towing.
6. Release the parking brake.
Towing the Vehicle From
the Rear
Notice: Towing the vehicle from
the rear could damage it. Also,
repairs would not be covered by
the vehicle warranty. Never have
the vehicle towed from the rear.
Appearance Care
Exterior Care
Cleaning Exterior Lamps/
Lenses
Use only lukewarm or cold water, a
soft cloth, and a car washing soap
to clean exterior lamps and lenses.
Follow instructions under “Washing
the Vehicle” later in this section.
Finish Care
Occasional waxing or mild polishing
of the vehicle by hand may be
necessary to remove residue from
the paint finish. Approved cleaning
products can be obtained from your
dealer.
If the vehicle has a basecoat/
clearcoat paint finish, the clearcoat
gives more depth and gloss to the
colored basecoat. Always use
waxes and polishes that are
non-abrasive and made for a
basecoat/clearcoat paint finish.

Black plate (83,1)GMC Terrain Owner Manual - 2011
Vehicle Care 10-83
Notice:Machine compounding
or aggressive polishing on a
basecoat/clearcoat paint finish
may damage it. Use only
non-abrasive waxes and polishes
that are made for a basecoat/
clearcoat paint finish on the
vehicle.
Foreign materials such as calcium
chloride and other salts, ice melting
agents, road oil and tar, tree sap,
bird droppings, chemicals from
industrial chimneys, etc., can
damage the vehicle's finish if they
remain on painted surfaces. Wash
the vehicle as soon as possible.
If necessary, use non-abrasive
cleaners that are marked safe for
painted surfaces to remove foreign
matter.
Exterior painted surfaces are
subject to aging, weather, and
chemical fallout that can take their
toll over a period of years. To keep
the paint finish looking new, keep
the vehicle garaged or covered
whenever possible. Protecting Exterior Bright Metal
Parts
Bright metal parts should be
cleaned regularly to keep their
luster. Wash with water or use
chrome polish on chrome or
stainless steel trim, if necessary.
Use special care with aluminum
trim. To avoid damaging protective
trim, never use auto or chrome
polish, steam, or caustic soap
to clean aluminum. A coating of
wax, rubbed to high polish, is
recommended for all bright metal
parts.
Washing the Vehicle
To preserve the vehicle's finish,
keep it clean by washing it often.
Do not wash the vehicle in
direct sunlight and use a car
washing soap.
Notice:
Do not use cleaning
agents that are petroleum based
or that contain acid or abrasives,
as they can damage the paint,
metal, or plastic on the vehicle. Approved cleaning products
can be obtained from your
dealer. Follow all manufacturer
directions regarding correct
product usage, necessary safety
precautions, and appropriate
disposal of any vehicle care
product. Certain cleaners contain
chemicals that can damage the
emblems or nameplates on the
vehicle. Check the cleaning
product label. If it states that it
should not be used on plastic
parts, do not use it on the vehicle
or damage may occur and it
would not be covered by the
warranty.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.

Black plate (84,1)GMC Terrain Owner Manual - 2011
10-84 Vehicle Care
High pressure car washes could
cause water to enter the vehicle.
Avoid using high pressure washes
closer than 30 cm (12 in) to the
surface of the vehicle. Use of power
washers exceeding 8,274 kPa
(1,200 psi) can result in damage or
removal of paint and decals.
Notice:Conveyor systems on
some automatic car washes could
damage the vehicle. There may
not be enough clearance for the
undercarriage. Check with the car
wash manager before using the
automatic car wash.
Weatherstrips
Silicone grease on weatherstrips will
make them last longer, seal better,
and not stick or squeak. Apply
silicone grease with a clean cloth.
During very cold, damp weather
frequent application may be
required. See Recommended Fluids
and Lubricants on page 11‑6.
Wheels and Trim —Aluminum
or Chrome
The vehicle may have either
aluminum or chrome-plated wheels.
Keep the wheels clean using a soft,
clean cloth with mild soap and
water. Rinse with clean water. After
rinsing thoroughly, dry with a soft,
clean towel. A wax may then be
applied.
Notice: Chrome wheels and other
chrome trim may be damaged if
the vehicle is not washed after
driving on roads that have been
sprayed with magnesium, calcium
or sodium chloride. These
chlorides are used on roads for
conditions such as ice and dust.
Always wash the chrome with
soap and water after exposure.
Notice: Do not use strong soaps,
chemicals, abrasive polishes,
cleaners, brushes, or cleaners
that contain acid on aluminum or
chrome-plated wheels, because
the surface could be damaged. The repairs would not be covered
by the vehicle warranty. Use only
approved cleaners on aluminum
or chrome-plated wheels.
Notice:
Never drive a vehicle that
has aluminum or chrome-plated
wheels through an automatic car
wash that uses silicone carbide
tire cleaning brushes, as this
could cause damage. The repairs
would not be covered by the
vehicle warranty.
Notice: Driving the vehicle
through an automatic car wash
that has silicone carbide tire
cleaning brushes, could damage
the aluminum or chrome-plated
wheels. The repairs would not be
covered by the vehicle warranty.
Never drive a vehicle that has
aluminum or chrome-plated
wheels through an automatic car
wash that uses silicone carbide
tire cleaning brushes.

Black plate (85,1)GMC Terrain Owner Manual - 2011
Vehicle Care 10-85
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean the rubber blades using
a lint‐free cloth or paper towel
soaked with windshield washer
fluid or a mild detergent. Wash
the windshield thoroughly when
cleaning the blades. Bugs, road
grime, sap, and a buildup of vehicle
wash/wax treatments may cause
wiper streaking. Replace the wiper
blades if they are worn or damaged.
Wipers can be damaged by:
.Extreme dusty conditions
.Sand and salt
.Heat and sun
.Snow and ice, without proper
removal
Tires
Use a stiff brush with tire cleaner to
clean the tires.
Notice:Using petroleum-based
tire dressing products on the
vehicle may damage the paint
finish and/or tires. When applying
a tire dressing, always wipe off
any overspray from all painted
surfaces on the vehicle.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage
Any stone chips, fractures, or deep
scratches in the finish should be
repaired right away. Bare metal will
corrode quickly and may develop
into major repair expense.
Minor chips and scratches can be
repaired with touch-up materials
available from your dealer. Larger
areas of finish damage can be
corrected in your dealer's body and
paint shop.
Underbody Maintenance
Chemicals used for ice and snow
removal and dust control can collect
on the underbody. If these are not
removed, corrosion and rust can
develop on the underbody parts
such as fuel lines, frame, floor pan,
and exhaust system even though
they have corrosion protection.

Black plate (86,1)GMC Terrain Owner Manual - 2011
10-86 Vehicle Care
At least every spring, flush these
materials from the underbody with
plain water. Clean any areas where
mud and debris can collect. Dirt
packed in close areas of the frame
should be loosened before being
flushed. Your dealer or an
underbody car washing system
can do this.
Chemical Paint Spotting
Some weather and atmospheric
conditions can create a chemical
fallout. Airborne pollutants can fall
upon and attack painted surfaces on
the vehicle. This damage can take
two forms: blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface.
Interior Care
The interior will continue to look
its best if it is cleaned often. Dust
and dirt can accumulate on the
upholstery and cause damage to
the carpet, fabric, leather, andplastic surfaces. Stains should be
removed quickly as extreme heat
could cause them to set rapidly.
Lighter colored interiors may
require more frequent cleaning.
Newspapers and garments that can
transfer color to home furnishings
can also transfer color to the
interior.
Remove dust from small buttons
and knobs with a small brush with
soft bristles.
Your dealer has products for
cleaning the interior. When cleaning
the interior, only use cleaners
specifically designed for the
surfaces that are being cleaned.
Permanent damage can result from
using cleaners on surfaces for
which they were not intended. Apply
the cleaner directly to the cleaning
cloth to prevent over-spray. Remove
any accidental over-spray from
other surfaces immediately.
Notice:
Using abrasive cleaners
when cleaning glass surfaces on
the vehicle, could scratch the
glass and/or cause damage to
the rear window defogger. When
cleaning the glass on the vehicle,
use only a soft cloth and glass
cleaner.
Cleaners can contain solvents that
can become concentrated in the
interior. Before using cleaners,
read and adhere to all safety
instructions on the label. While
cleaning the interior, maintain
adequate ventilation by opening
the doors and windows.
Do not clean the interior using the
following cleaners or techniques:
.Never use a knife or any other
sharp object to remove a soil
from any interior surface.
.Never use a stiff brush. It can
cause damage.