2011 FORD SUPER DUTY Owners Manual

Descend a hill in the same gear you
would use to climb up the hill to
avoid excessive brake application
and brake overheating. Do not
descend in neutral; instead,
manually shift to a lower gear. Your
vehicle has anti-lock brakes, apply
the brakes steadily. Do not “pump”
the brakes.
Driving on snow and ice
4WD vehicles have advantages over 2WD vehicles in snow and ice but
can skid like any other vehicle.
Should you start to slide while driving on snowy or icy roads, turn the
steering wheel in the direction of the slide until you regain control.
Avoid sudden applications of power and quick changes of direction on
snow and ice. Apply the accelerator slowly and steadily when starting
from a full stop.
Avoid sudden braking as well. Although a 4WD vehicle may accelerate
better than a two-wheel drive vehicle in snow and ice, it won’t stop any
faster, because as in other vehicles, braking occurs at all four wheels. Do
not become overconfident as to road conditions.
Make sure you allow sufficient distance between you and other vehicles
for stopping. Drive slower than usual and consider using one of the lower
gears. In emergency stopping situations, avoid locking of the wheels. Use
a “squeeze” technique, push on the brake pedal with a steadily increasing
force which allows the wheels to brake yet continue to roll so that you
may steer in the direction you want to travel. If you lock the wheels,
release the brake pedal and repeat the squeeze technique. If your vehicle
is equipped with a Four Wheel Anti-Lock Brake System (ABS), apply the
brake steadily. Do not “pump” the brakes. Refer to theBrakessection of
this chapter for additional information on the operation of the anti-lock
brake system.
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WARNING:If you are driving in slippery conditions that require
tire cables, then it is critical that you drive cautiously. Keep
speeds down, allow for longer stopping distances and avoid aggressive
steering to reduce the chances of a loss of vehicle control which can
lead to serious injury or death. If the rear end of the vehicle slides
while cornering, steer in the direction of the slide until you regain
control of the vehicle.
Maintenance and Modifications
The suspension and steering systems on your vehicle have been designed
and tested to provide predictable performance whether loaded or empty
and durable load carrying capability. For this reason, Ford Motor
Company strongly recommends that you do not make modifications such
as adding or removing parts (such as lift kits or stabilizer bars) or by
using replacement parts not equivalent to the original factory equipment.
Any modifications to a vehicle that raise the center of gravity can make
it more likely the vehicle will roll over as a result of a loss of control.
Ford Motor Company recommends that caution be used with any vehicle
equipped with a high load or device (such as ladder racks or pickup box
cover).
Failure to maintain your vehicle properly may void the warranty, increase
your repair cost, reduce vehicle performance and operational capabilities
and adversely affect driver and passenger safety. Frequent inspection of
vehicle chassis components is recommended if the vehicle is subjected to
heavy off-road usage.
VEHICLE USED AS A STATIONARY POWER SOURCE
Auxiliary equipment called power take-off, or PTO, is often added to the
engine or transmission to operate utility equipment. Examples include a
wheel-lift for tow trucks, cranes, tools for construction or tire service,
and pumping fluids. PTO applications draw auxiliary horsepower from
the powertrain, often while the vehicle is stationary. In this condition,
there is limited cooling air flow through the radiator and around the
vehicle that normally occurs when a vehicle is moving. The aftermarket
PTO system installer, having the most knowledge of the final application,
is responsible for determining whether additional chassis heat protection
or powertrain cooling is required, and alerting the user to the safe and
proper operation.
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Ford Super Duty Vehicles are qualified for use as a stationary or mobile
power source, within limits detailed in theFord Truck Body Builders
Layout Book,found at www.fleet.ford.com/truckbbas, and through the
Ford Truck Body Builders Advisory Service.
For stationary PTO operation of extended duration (beyond 10 minutes),
diesel engine is recommended. Further consult your aftermarket PTO
installer, since the duration of operation limit for the aftermarket PTO
may be less than the vehicle is capable of.
DRIVING THROUGH WATER
If driving through deep or standing
water is unavoidable, proceed very
slowly especially when the depth is
not known. Never drive through
water that is higher than the bottom
of the wheel rims (for cars) or the
bottom of the hubs (for trucks).
When driving through water, traction or brake capability may be limited.
Also, water may enter your engine’s air intake and severely damage your
engine or your vehicle may stall.Driving through deep water where
the transmission vent tube is submerged may allow water into the
transmission and cause internal transmission damage.
Once through the water, always dry the brakes by moving your
vehicle slowly while applying light pressure on the brake pedal.
Wet brakes do not stop the vehicle as quickly as dry brakes.
SNOWPLOWING
Ford recommends that the Super Duty F-Series used for snow removal
include the Snow Plow Package Option.
Installing the snowplow
Weight limits and guidelines for selecting and installing the snowplow can
be found in theFord Truck Body Builders Layout Book,Snowplow
section, found at www.fleet.ford.com/truckbbas. A typical installation
affects the following:
•Certification to government safety laws such as occupant protection
and airbag deployment, braking, and lighting. Look for an “Alterer’s
Label” on the vehicle from the snowplow installer certifying that the
installation meets all applicable Federal Motor Vehicle Safety
Standards (FMVSS).
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•The Total Accessory Reserve Capacity (TARC) is shown on the lower
right side of the vehicle’s Safety Compliance Certification Label. This
applies to Ford-completed vehicles of 10,000 lb. (4,536 kg) GVWR or
less. This is the weight of permanently-attached auxiliary equipment,
such as snowplow frame-mounting hardware, that can be added to the
vehicle and satisfy Ford compliance certification to FMVSS. Exceeding
this weight may require the auxiliary equipment installer additional
safety certification responsibility. The Front Accessory Reserve
Capacity (FARC) is added for customer convenience.
•Rear ballast weight behind the rear axle may be required to prevent
exceeding the FGAWR, and provide front-to-rear weight balance for
proper braking and steering.
•Front wheel toe may require re-adjustment to prevent premature
uneven tire wear. Specifications are found in the FordWorkshop
Manual.
•Headlight aim may require re-adjustment.
•The tire air pressures recommended for general driving are found on
the vehicle’s Safety Certification Label. The maximum cold inflation
pressure for the tire and associated load rating is imprinted on the tire
sidewall. Tire air pressure may require re-adjustment within these
pressure limits to accommodate the additional weight of the snowplow
installation.
•Federal and some local regulations require additional exterior lamps
for snowplow-equipped vehicles. Consult your authorized dealer for
additional information.
Operating the vehicle with the snowplow attached
Do not use your vehicle for snow removal until it has been driven at
least 500 miles (800 km).
The attached snowplow blade restricts airflow to the radiator, and may
cause the engine to run at a higher temperature: Attention to engine
temperature is especially important when outside temperatures are
above freezing. Angle the blade to maximize airflow to the radiator and
monitor engine temperature to determine whether a left or right angle
provides the best performance.
Follow the severe duty schedule in yourscheduled maintenance
informationfor engine oil and transmission fluid change intervals.
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Snowplowing with your airbag-equipped vehicle
Your vehicle is equipped with a driver and passenger airbag
Supplemental Restraint System (SRS) The SRS is designed to activate in
certain frontal and offset frontal collisions when the vehicle sustains
sufficient longitudinal deceleration.
Careless or high speed driving while plowing snow which results in
sufficient vehicle decelerations can deploy the airbag. Such driving also
increases the risk of accidents.
WARNING:All occupants of the vehicle, including the driver,
should always properly wear their safety belts, even when an air
bag supplemental restraint system (SRS) is provided.
Never remove or defeat the “tripping mechanisms” designed into the
snow removal equipment by its manufacturer. Doing so may cause
damage to the vehicle and the snow removal equipment as well as
possible airbag deployment.
WARNING:Do not attempt to service, repair, or modify the air
bag supplemental restraint system (SRS) or its fuses. See your
Ford or Lincoln Mercury dealer.
WARNING:Additional equipment such as snowplow equipment
may effect the performance of the airbag sensors increasing the
risk of injury. Please refer to theBody Builders Layout Bookfor
instructions about the appropriate installation of additional equipment.
Transmission operation while plowing
Operate the vehicle with the automatic transmission gearshift lever in
the D (Overdrive) position and tow/haul off.
•Shift transfer case to 4L (4x4 Low) when plowing in small areas at
speeds below 5 mph (8 km/h).
•Shift transfer case to 4H (4x4 High) when plowing larger areas or light
snow at higher speeds. Do not exceed 15 mph (24 km/h).
•Do not shift the transmission from a forward gear to R (Reverse) until
the engine is at idle and the wheels are stopped.
•If the vehicle is stuck, shift the transmission in a steady motion
between forward and reverse gears. Do not rock the vehicle for more
than a few minutes. The transmission and tires may be damaged or
the engine can overheat.
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Do not rock the vehicle if the engine is not at normal operating
temperature. Do not rock the vehicle for more than a minute. The
transmission and tires may be damaged or the engine may
overheat.
Refer toGaugesin theInstrument Clusterchapter for transmission
fluid temperature information.
WARNING:Do not spin the wheels at over 35 mph (55 km/h).
The tires may fail and injure a passenger or bystander.
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
DEF or Diesel Exhaust Fluid is available at most Ford or Lincoln
Mercury Dealers. To locate a local dealer you may do so via the following
options: via the internet www.dealerconnection.com , or call the Ford
Roadside Assistance center at 1-800-241-3673 or via the Department of
Energy’s website to find other retailers
http://www.afdc.energy.gov/afdc/locator/def.
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Canadian customers refer to your Warranty Guide or visit our
website at www.ford.ca for information on:
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theWarranty Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford, Mercury and Lincoln vehicle customers call
1-800-241-3673. Customers will be asked to submit their original
receipts.
Canadian customers who need to obtain reimbursement information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
Press in the flasher control and all
front and rear direction signals will
flash. Press the flasher control again
to turn them off. Use it when your
vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
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