2011 FORD KUGA radio

Before conducting a vehicle test to identify a NVH
concern carry out the following checks.
1. Check the tire pressures and adjust tospecification, as necessary.
2. Make sure the steering system fluid is correct, the system is free of leaks and is operating
correctly.
3. Make sure the vehicle steering system temperature is the same as described at the
customer interview.
4. All evaluations must take place in a relatively quiet location.
5. The heating - air conditioning (A/C) fan and radio must be turned off during evaluations and
the windows closed.Symptom Chart
Power Steering Moan Noise
Test Condition
Listen for steering moan noise with the vehicle
parked, transmission in neutral and all windows
closed in the following test conditions.
1. Engine speed at idle with no steering action.
2. Engine speed at idle with slow 90 degrees persecond turning of the steering wheel.
3. Engine speed at 1250 +/- 50 rpm with no steering action.
4. Engine speed at 1250 +/- 50 rpm with slow 90 degrees per second turning of the steering
wheel.
Action
Possible Sources
Symptom
• CHECK the routing of thepower steering lines.
• CHECK the power steering line clamps are secure.
• CHECK the power steering lines for clearance from the
vehicle body, front axle cross-
member and steering gear.
Power steering lines.
Power steering system moan
noise – A continuous low pitched
humming noise occurs when the
steering wheel is turned and the
steering system is loaded. Noise
frequency changes with engine
rpm changes. Particularly
annoying at lower engine speed. FLUSH the power steering
system.
REFER to:
Power Steering
System Flushing (211-00
Steering System - General
Information, General Proced-
ures).
Incorrect power steering fluid.
Pressure pulses from the power
steering pump. Certain amount
of noise level acceptable, not a
safety critical item.
Power steering pump.
Power Steering Whine Noise
Test Condition
Listen for steering whine noise with the vehicle
parked, transmission in neutral and all windows
closed in the following test conditions. 1. Engine speed at 1800 +/- 50 rpm with no
steering action.
2. Engine speed at 1800 +/- 50 rpm with slow 90 degrees turning of the steering wheel.
3. Engine speed at 3000 +/- 50 rpm with no steering action.
4. Engine speed at 3000 +/- 50 rpm with slow 90 degrees turning of the steering wheel.
G37349en2008.50 Kuga8/2011
100-04- 7
Noise, Vibration and Harshness
100-04- 7
DIAGNOSIS AND TESTING
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Battery Disconnect and Connect
Disconnect
WARNINGS:
Batteries normally produce explosive
gases which may cause personal injury,
therefore do not allow flames, sparks or
lighted substances to come near the
battery. When charging or working near
the battery always shield your face and
protect your eyes. Always provide
adequate ventilation. Failure to follow
these instructions may result in personal
injury.
The supplemental restraint system (SRS)
is active for a certain length of time after
the power supply has been disconnected.
Wait for a minimum of 3 minutes before
disconnecting or removing any SRS
components.
Audio unit key code saving devices must
not be used when working on
supplemental restraint or fuel systems.
When using these devices the vehicle
electrical system is still live but with a
reduced current flow. Failure to follow this
instruction may result in personal injury.
CAUTION: Make sure the engine is not
running before disconnecting the battery
ground cable to avoid damage to the
vehicle electrical system.
NOTE: Disconnecting the battery will erase fault
codes, drive values and customer data stored in
the modules.
NOTE: This procedure should be used to
disconnect the battery while carrying out repairs
that refer to the battery being disconnected.
1. Refer to: Battery and Battery Charging Health
and Safety Precautions (100-00 General
Information, Description and Operation).
2. Obtain and record the audio unit keycode and
preset radio frequencies. 3.
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Battery, Mounting and Cables
414-01-2
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Audio System
Refer to Wiring Diagrams Section 415-01, for
schematic and connector information.
Refer to Wiring Diagrams Section 415-03, for
schematic and connector information.
General Equipment
The Ford approved diagnostic tool
Inspection and Verification
NOTE: If the keycode is entered incorrectly 3 times,
the system will allow the next keycode in 30
minutes. After entering the keycode the 10th time
incorrectly the system will lock out. The component
can only be unlocked by the manufacturer.
1. Verify the customer concern.
2. Visually inspect for obvious signs of mechanical
or electrical damage.
Visual Inspection Chart Electrical
Mechanical
– Fuse(s)
– Wiring harness
– Electricalconnector(s)
– Audio unit
– Audio control switch (if equipped)
– CD changer
– Central junction box (CJB)
– Audio unit
– Antenna
– Foreign objects
contacting speaker
– Trim poorly fitted/resonance
– Audio control switch (if equipped)
– Compact disc (CD) changer
3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible)
before proceeding to the next step.
4. If the cause is not visually evident, verify the symptom and refer to the Self-Diagnostic Mode.
Self-Diagnostic Mode - Low Series
Audio Unit
NOTE: The audio unit must be in radio mode
before entering the Self-Diagnostic Mode.
1. To enter the audio unit Self-Diagnostic Mode, switch the audio unit ON. Within four seconds
depress the preset buttons 3 and 6 together.
2. Release the preset buttons 3 and 6 and the audio unit will enter the Self-Diagnostic Mode. 3.
The Self-Diagnostic Mode will automatically stop
after one iterration or to interrupt it , switch the
audio unit OFF.
Self-Diagnostic Mode Circuit Tested
Message Displayed
Right hand front woofercircuit
1. 4CH RF low
Right hand fronttweeter circuit.
2. 4CH RF high
Left hand front woofercircuit.
3. 4CH LF low
Left hand front tweetercircuit.
3. 4CH LF High
Right hand rear woofercircuit
1. 4CH RR low
Right hand rear tweetercircuit
2. 4CH RR high
Left hand rear woofercircuit
3. 4CH LR low
Left hand rear tweetercircuit.
3. 4CH LR High
Antenna connection
Seek 87.5 - 108.0
4. If the cause is not evident after the Self-Diagnostic Mode, connect the Ford
approved diagnostic tool to the data link
connector (DLC).
Self-Diagnostic Mode - High Series
Audio Unit GEN 2
NOTE: The audio unit must be in radio mode
before entering the Self-Diagnostic Mode.
1. To enter the audio unit Self-Diagnostic Mode, switch the audio unit ON. Within four seconds
depress the preset button 3 and 6 together.
2. Release the preset button 3 and 6 and the audio
unit will enter the Self-Diagnostic Mode.
3. The Self-Diagnostic Mode will automatically stop
after one iterration or to interrupt it , switch the
audio unit OFF.
Self-Diagnostic Mode Circuit Tested
Message Displayed
Right hand front woofercircuit
RF speaker 600Hz G1055068en
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Information and Entertainment System -
General Information
415-00-2
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SECTION 415-01 Information and Entertainment
System
VEHICLE APPLICATION:
2008.50 Kuga
PAGE
CONTENTS
DESCRIPTION AND OPERATION
415-01-2
Audio System (Component Location).................................................................................
415-01-3
Audio System (Overview)...................................................................................................
415-01-3
Keycode entry - vehicle with standard audio system.........................................................
415-01-3
Vehicle Identification Number (VID) - entry - vehicle with standard audio system.............
415-01-3
Self-check routine - vehicles with standard audio system..................................................
415-01-3
Keycode entry - vehicles with upgraded audio system......................................................
415-01-5
Audio System (System Operation and Component Description)........................................
415-01-5
System Diagram.................................................................................................................
415-01-8
System Operation...............................................................................................................
415-01-8
In-car entertainment........................................................................................................
415-01-8
Component Description......................................................................................................
415-01-8
Vehicles with standard audio system..............................................................................
415-01-9
Vehicles with upgraded audio system.............................................................................
415-01-9
DAB radio........................................................................................................................
415-01-9
AUX port.........................................................................................................................
415-01-9
Radio remote control......................................................................................................415-01-10Antenna systems............................................................................................................
415-01-11
Cellular Phone (Component Location)...............................................................................
415-01-12
Cellular Phone (Overview)..................................................................................................
415-01-12
Software update - control module for mobile electronic auxiliary equipment (variant 1)....
415-01-12
Software update - control module for mobile electronic auxiliary equipment (variants 2
and 3)................................................................................................................................ 415-01-13
Cellular Phone (System Operation and Component Description)......................................
415-01-13
System Diagram.................................................................................................................
415-01-17
System Operation...............................................................................................................
415-01-17
Overview .........................................................................................................................
415-01-17
Voice Control...................................................................................................................
415-01-18
Component Description......................................................................................................
415-01-18Control module for mobile electronic auxiliary equipment..............................................
415-01-19Radio remote control......................................................................................................
415-01-19USB port/AUX socket.....................................................................................................
REMOVAL AND INSTALLATION 415-01-20
Audio Unit...........................................................................................................................
415-01-21
Audio Unit Antenna — Vehicles With: Glass Roof Panel...................................................
415-01-22
Audio Unit Antenna — Vehicles Without: Glass Roof Panel..............................................
415-01-23
Audio Unit Antenna to Connector Cable — Vehicles With: Glass Roof Panel...................
415-01-30
Audio Unit Antenna to Connector Cable — Vehicles Without: Glass Roof Panel..............
415-01-32
Connector to Audio Unit Antenna Cable.............................................................................
415-01-35
Compact Disc (CD) Changer..............................................................................................
415-01-37
(33 635 0)
Portable Support Electronics (PSE) Module..................................................
415-01-38
Cellular Phone Microphone................................................................................................ 415-01-1
Information and Entertainment System
415-01-1
.
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Audio System – Overview
Keycode entry - vehicle with standard
audio system
The keycode is entered via the MENU button and
the arrow buttons. The keycode is then confirmed
with the rotary/pushbutton in the middle of the unit.
Only a limited number of attempts to enter the
correct keycode are allowed. The number of
attempts already made is shown in the display.
Following every subsequent unsuccessful attempt,
an uninterrupted waiting period must be observed
before a further attempt can be made.
The display then shows "WAIT XX" and counts
down to "0", provided the ignition remains switched
on. Once this time has expired, a new attempt can
be made to enter the keycode.
After a certain number of unsuccessful attempts
at entering the keycode, the display will show
"LOCKED" or "SAFE". The customer will now be
unable to switch on the device.
The authorized Ford dealer can remove the lock
and can make up to three further attempts.
Vehicle Identification Number (VID) -
entry - vehicle with standard audio
system
It is often extremely difficult to return stolen audio
units which have been seized by the police to their
owners.
Therefore, many Ford audio units offer the option
of, for example, entering a vehicle identification
number into the unit.
For Ford audio systems, the abbreviation VID is
used to refer to the Vehicle Identification Number.
The VIN (chassis number) or, for instance, the number plate number can be entered and this
fulfills the security function.
The VIN is programmed ex works. If the unit is
replaced, the VIN is automatically transferred by
the diagnostics system during configuration.
Self-check routine - vehicles with
standard audio system.
The audio unit must be in radio mode before
entering the Self-Diagnostic Mode.
To enter the audio unit Self-Diagnostic Mode,
switch the audio unit ON. Press pre-set buttons 3
and 6 simultaneously and then release them again.
Keycode entry - vehicles with upgraded
audio system
The station keys are used to enter the keycode.
Station key 5 is used to confirm the keycode.
Only a limited number of attempts to enter the
correct keycode are allowed. The number of
attempts already made is shown in the display.
After the second unsuccessful attempt, the person
entering the keycode will have to wait for an
uninterrupted period of time before making the next
attempt.
The display then shows "WAIT XX" and counts
down to "0", provided the ignition remains switched
on. Once this time has expired, a new attempt can
be made to enter the keycode.
After a certain number of unsuccessful attempts
at entering the keycode, the display will show
"LOCKED" or "SAFE". The customer will now be
unable to switch on the device.
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Information and Entertainment System
415-01-3
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Description
Item
In-car entertainment
1
Genetic electronic module (GEM).
2
instrument cluster
3
ABS4
ABS sensor assembly
5
Rear LH mid/bass range speaker
6
Rear RH mid/bass range speaker
7 Description
Item
AUX port
8
Radio remote control.
9
FM/AM antenna
10
Front LH mid/bass speaker
11
Front RH mid/bass speaker
12
Front LH tweeter
13
Front RH tweeter
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Information and Entertainment System
415-01-6
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Description
Item
In-car entertainment
1
Genetic electronic module (GEM).
2
instrument cluster
3
ABS4
ABS sensor assembly
5
Rear LH mid/bass range speaker
6
Rear RH mid/bass range speaker
7
Rear LH tweeter
8 Description
Item
Rear RH tweeter
9
AUX port
10
Radio remote control.
11
FM/AM antenna
12
Front LH mid/bass speaker
13
Front RH mid/bass speaker
14
Front LH tweeter
15
Front RH tweeter
16
System Operation
In-car entertainment
The audio system is connected to the MS CAN
network and uses an internal amplifier which
directly drives the system speakers. It can only be
operated via the head unit and the radio remote
control. The head unit is connected to the vehicle
on the medium speed CAN bus. This allows the
unit to be interrogated for diagnostic purposes.
The automatic volume control (AVC) adjusts the
audio volume depending on the driving speed. The
audio device receives the necessary signals for
the ABS (anti-lock brake system) wheel sensors
from the instrument cluster on the MS-CAN. As
vehicle speed increases the audio level is adjusted
to compensate for extra road and vehicle noise.
Eight AVC settings are possible.
To choose the setting for automatic volume control,
press the MENU button until the AVC display
appears.
The required adjustment level is determined by the
Infotainment control unit based on the driving
speed signal. The vehicle speed signal is received
over the CAN. The signal is an average of the four
wheel speed sensor signals. Should an invalid
speed signal be received the AVC will not alter the
output volume.
AVC is controlled by the audio amplifier. Component Description
Vehicles with standard audio system
The standard audio system can only be used via
the head unit, the radio remote control and the
mobile electronic accessories module.
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Information and Entertainment System
415-01-8
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Vehicles with upgraded audio system.
The upgraded audio system is available with the
following equipment:
• • Radio/individual CD player with MP3
• • Radio/individual CD player with MP3 and
Digital Audio Broadcasting (DAB)
• • Radio with integrated 6x CD changer with MP3
• • Radio with integrated 6x CD changer with MP3
and DAB
DAB radio
DAB is a procedure for digital transmission of radio
programs.
The DAB system was developed in Europe within
the framework of a European development program
and in recent years has been introduced in many
European countries.
The audio signals from up to 12 radio stations are
packaged into a multiplex and bundled into a single
data stream. This is then broadcast via one or more
terrestrial transmitters. This means that individual
transmitters are no longer needed for each radio
station.
In addition to the much larger range of stations that
can be provided to radio listeners through DAB,
there are also several big technical advantages
over the current FM, MW, LW and SW
transmission:
• Provided the receiver can receive the signal from the DAB transmitter, sound reproduction
is guaranteed. There is no fading, as is typical
for AM and mobile FM reception.
• Interference, such as crackling noises caused by high voltage lines, is filtered out by the DAB
receiver. • With DAB, there is no overlapping of different
stations.
• If the transmission signal is reflected by natural obstacles or buildings while en route, this
causes interference with FM. With DAB,
however, reception is significantly improved by
this.
Service linking
As soon as the audio device no longer receives
the FM signal in sufficient quality, it automatically
switches to the corresponding DAB transmitter, but
the FM display in the audio device remains active.
When the FM signal becomes available again in
sufficient quality, the device automatically switches
back.
AUX port
The audio systems have an auxiliary device input
(AUX IN) which enables the playback of auxiliary
devices such as MiniDisc or MP3 players via the
vehicle's audio system. Sounds is played back
through the vehicle loudspeakers.
Radio remote control. The following functions can be controlled with the
remote control:
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Information and Entertainment System
415-01-9
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