Troubleshooting
Condition Potential Causes
Can’t create a
MyKey™•Key in the ignition is already a MyKey™.
•Key in the ignition is the last remaining admin key
(there always has to be at least one admin key).
•Intelligent access key (if equipped) is not in the
backup slot (for vehicles with push button start).
•SecuriLockpassive anti-theft system is disabled
or in unlimited mode.
•Vehicle has been started using a non
Ford-approved remote start system that is
programmed as MyKey™. Refer toUsing MyKey™
with remote start systemssection.
Cannot program
the MyKey™
optional settings•Key in the ignition is a MyKey™.
•No MyKeys™ are programmed to the vehicle.
Refer toCreate a MyKey™section.
•Vehicle has been started using a non
Ford-approved remote start system that is
programmed as MyKey™. Refer toUsing MyKey™
with remote start systemssection.
Cannot clear
MyKey™•Key in the ignition is a MyKey™ .
•No MyKeys™ are programmed to the vehicle.
Refer toCreate a MyKey™section.
•Vehicle has been started using a non
Ford-approved remote start system that is
programmed as MyKey™. Refer toUsing MyKey™
with remote start systemssection.
Lost the only
admin key•Purchase a new key from your authorized dealer.
Lost any key•For programming spare keys, refer to the
Programming spare keyssection in this chapter.
I accidentally
programmed all
keys as MyKeys™•Vehicle has a non Ford-approved remote start
system that is recognized as an admin key. Refer to
theUsing MyKey™ with remote start systems
section to reset all MyKeys™ as admin keys.
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Power door lock switch autolock enable/disable procedure
Before starting, ensure the ignition is off and all vehicle doors are closed.
You must complete Steps 1–5 within 30 seconds or the procedure will
have to be repeated. If the procedure needs to be repeated, wait a
minimum of 30 seconds before beginning again.
1. Turn the ignition on.
2. Press the power door unlock
control on the door panel three
times.
3. Turn the ignition off.
4. Press the power door unlock
control on the door panel three
times.
5. Turn the ignition back on. The
horn will chirp one time to confirm
programming mode has been entered and is active.
6. To enable/disable the autolock feature, press the unlock control, then
press the lock control. The horn will chirp once if autolock was
deactivated or twice (one short and one long chirp) if autolock was
activated.
7. Turn the ignition off. The horn will chirp once to confirm the
procedure is complete.
Autounlock feature (if enabled)
The autounlock feature will unlock all the doors when:
•the ignition is on, all the doors are closed, and the vehicle has been in
motion at a speed greater than 12 mph (20 km/h);
•the vehicle has then come to a stop and the ignition is turned off or to
accessory; and
•the driver door is opened within 10 minutes of the ignition being
turned off or to accessory.
Note:The doors will not autounlock if the vehicle has been
electronically locked after the ignition is turned off and before the driver
door is opened.
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Deactivating/activating autounlock feature
Your vehicle comes with the autounlock feature activated; there are three
methods to enable/disable this feature:
•Through your authorized dealer,
•by using a power door unlock/lock sequence, or
•by using the instrument cluster message center. Refer toMessage
centerin theInstrument Clusterchapter.
Note:The autounlock feature can be activated/deactivated
independently of the autolock feature.
Power door lock switch autounlock enable/disable procedure
Before starting, ensure the ignition is off and all vehicle doors are closed.
You must complete Steps 1–5 within 30 seconds or the procedure will
have to be repeated. If the procedure needs to be repeated, wait a
minimum of 30 seconds before beginning again.
1. Turn the ignition on.
2. Press the power door unlock
control on the door panel three
times.
3. Turn the ignition off.
4. Press the power door unlock
control on the door panel three
times.
5. Turn the ignition back on. The
horn will chirp one time to confirm
programming mode has been entered and is active.
6. To enable/disable the autounlock feature, press the lock control, then
press the unlock control. The horn will chirp once if autounlock was
deactivated or twice (one short and one long chirp) if autounlock was
activated.
7. Turn the ignition off. The horn will chirp once to confirm the
procedure is complete.
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Illuminated exit
When all vehicle doors are closed, the ignition is turned off and the key
is removed from the ignition (IKT only), the interior dome lamps,
parking lamps and the puddle lamps (if equipped) will illuminate.
The lamps will turn off if all the doors remain closed and
•25 seconds elapse, or
•the key is inserted in the ignition (IKT only) or (if equipped with
intelligent access with push button start feature) the start button is
pressed.
Battery saver
The battery saver will shut off the lamps 10 minutes after the ignition
has been turned off.
•If the dome lamps were turned on using the panel dimmer control, the
battery saver will shut them off 10 minutes after the ignition has been
turned off.
•If the courtesy lamps were turned on because one of the vehicle doors
or the trunk was opened, the battery saver will shut them off
10 minutes after the ignition has been turned off.
•The battery saver will shut off the headlamps 10 minutes after the
ignition has been turned off.
Accessory mode battery saver for intelligent access keys with
push button start (if equipped)
If you shut off the engine and leave the ignition in the on or accessory
mode, the ignition will shut off after 30 minutes.
Remote start (if equipped)
The remote start feature allows you to start the engine from outside the
vehicle. If your transmitter has a
icon, you have remote start. The
remote start feature has an extended operating range which allows you
to remote start your vehicle from a farther distance from your vehicle.
All the buttons have this increased range performance capability when
equipped with remote start.
Vehicles with automatic climate control can be configured to operate
when the vehicle is started. Refer toRemote start climate optionsin
theClimate Controlschapter for more information and also refer to
Message centerin theInstrument Clusterchapter to learn how to
enable different climate options. A manual climate control system will
run at the setting it was set to when the vehicle was last turned off.
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Tips:
•Do not set a code that uses five of the same number.
•Do not use five numbers in sequential order.
•The factory set code will work even if you have set your own personal
code.
Erasing personal code
1. Enter the factory set 5–digit code.
2. Within five seconds, press the 1•2 on the keypad and release.
3. Press and hold the 1•2 for two seconds. This must be done within
five seconds of completing Step 2.
All personal codes are now erased and only the factory set 5–digit code
will work.
Anti-scan feature
If the wrong code has been entered seven times (35 consecutive button
presses), the keypad will go into an anti-scan mode. This mode disables
the keypad for one minute and the keypad lamp will flash.
The anti-scan feature will turn off after:
•one minute of keypad inactivity.
•pressing the
control on the remote entry transmitter portion of
your integrated keyhead transmitter.
•the ignition is turned on.
•unlocking the vehicle using intelligent access (if equipped).
Unlocking and locking the doors using keyless entry
To unlock the driver’s door,enter the factory set 5-digit code or your
personal code. Each number must be pressed within five seconds of each
other. The interior lamps will illuminate.Note:If the two-stage unlocking
feature is disabled, all doors will unlock; for more information regarding
two-stage unlocking, refer to theUnlocking the doors/Two stage unlock
section earlier in this chapter.
To unlock all doors,enter the factory set code or your personal code,
then press the 3•4 control within five seconds.
To lock all doors,press and hold the 7•8 and the 9•0 at the same
time (with the driver’s door closed). Youdo notneed to enter the
keypad code first.
To enable/disable autolock/autounlock, refer toAutolock featureor
Autounlock featureearlier in this chapter.
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Programming spare intelligent access keys (if equipped)
If you have integrated keyhead transmitters (IKT) or standard
SecuriLockcoded keys, refer toProgramming spare integrated
keyhead transmitter (IKT) keysin this section.
You must have two previously programmed intelligent access keys inside
the vehicle and the new unprogrammed intelligent access keys readily
accessible. If two previously programmed keys are not available, you
must take your vehicle to your authorized dealer to have the spare
key(s) programmed.
Note:A maximum of four intelligent access keys can be programmed to
your vehicle. If you would like to replace a previously programmed
access key with a new access key, or if you already have four access keys
programmed to your vehicle, you must take your vehicle and all access
keys to your authorized dealer to be erased and reprogrammed.
Ensure that the vehicle is off before beginning this procedure. Ensure
that all doors are closed before beginning this procedure and that all
doors remain closed throughout the procedure. Perform this procedure
exactly as described below, and perform all steps within 30 seconds of
starting the sequence. If any steps are performed out of sequence, stop
and wait for at least one minute before starting again.
Please read and understand the entire procedure before you begin.
1. Place the new unprogrammed intelligent access key in the pocket
inside of the center console.
2. Press the driver or passenger power door unlock control three times.
3. Press and release the brake pedal one time.
4. Press the driver or passenger power door lock control three times.
5. Press and release the brake pedal one time. The indicator on the
Start/Stop button should begin to rapidly flash, indicating that
programming mode has been entered and two programmed intelligent
access keys have been detected in the vehicle.
6. Within one minute, press the start/stop button. A message will be
displayed on the message center indicating that the new intelligent
access key was programmed. If four intelligent access keys have already
been programmed to your vehicle, you cannot program anymore and the
message MAX # OF KEYS LEARNED will be displayed on the message
center.
7. Remove the intelligent access key from the center console pocket and
press the
control on the newly programmed intelligent access keys to
exit programming mode.
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After locking the doors using any of the methods above, the turn signal
lamps will flash once indicating that the perimeter alarm is in the
pre-armed mode and will become fully armed in 20 seconds.
When fully armed (after the 20 second pre-arm mode), any IA keys (if
equipped) found inside the vehicle are disabled/inoperable and will not
start the engine. Press
button to re-enable them.
Disarming the system
To disarm the system, do any of the following:
•Pressing the power door unlock control within the 20-second,
pre-armed mode will disarm the system.
•Unlock the doors by pressing unlock
on the remote entry
transmitter.
•Unlock the doors by using your keyless entry pad.
•Enter the vehicle using intelligent access (if equipped).
•Turn the ignition on with a valid key (if equipped with IKT only).
•Press the panic control
on the remote entry transmitter. The alarm
system will still be armed, but this shuts off the horn and turn lamps
when the alarm is sounding.
•Unlock the doors using a key. If you use this method the system will
not disarm, but you will have an opportunity to disarm the vehicle
once entered. See the Note following.
Note:If the driver’s door is unlocked with a key, a chime will sound
when you open the door and the message center will displayTO STOP
ALARM START VEHICLE. When this occurs, you will have 12 seconds
to disarm the alarm using any of the actions above, otherwise the alarm
will trigger.
Perimeter alarm issues
If there seems to be a potential perimeter alarm system problem with
your vehicle, ensureALLkeys/remote entry transmitters are brought to
your authorized dealer to aid in troubleshooting.
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Automatic locking mode
In this mode, the shoulder belt or lap belt is automatically pre-locked.
The belt will still retract to remove any slack in the shoulder or lap belt.
The automatic locking mode is not available on the driver safety belt.
When to use the automatic locking mode
This mode should be usedany timea child safety seat, except a
booster, is installed in passenger front or rear seating positions. Children
12 years old and under should be properly restrained in a rear seating
position whenever possible. Refer toSafety restraints for childrenor
Safety seats for childrenlater in this chapter.
How to use the automatic locking mode
Non-inflatable safety belts
•Buckle the combination lap and
shoulder belt.
•Grasp the shoulder portion of the
belt and pull downward until the
entire belt is pulled out.
Rear outboard inflatable safety belts (second row only—if
equipped)
•Buckle the combination lap and
shoulder belt.
•Grasp the lap portion of the belt
and pull upward until the entire
belt is pulled out.
•Allow the belt to retract. As the
belt retracts, you will hear a
clicking sound. This indicates the
safety belt is now in the
automatic locking mode.
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