2011 CHRYSLER TOWN AND COUNTRY warning

This vehicle is equipped with Supplemental Seat-
Mounted Side Air Bags (SAB) to provide enhanced
protection for an occupant during a side impact. The
SABs are located in the outboard side of the front seats.
NOTE:
•Air Bag covers may not be obvious in the interior trim,
but they will open during air bag deployment.
•After any accident, the vehicle should be taken to an
authorized dealer immediately.
Air Bag System Components
Your vehicle may be equipped with the following air bag
system components:
•Occupant Restraint Controller (ORC)
•Air Bag Warning Light
•Steering Wheel and Column
•Instrument Panel
•Supplemental Driver Side Knee Air Bag
•Knee Impact Bolster
•Driver Advanced Front Air Bag
•Passenger Advanced Front Air Bag
•Supplemental Seat-Mounted Side Air Bags (SAB)
•Supplemental Side Air Bag Inflatable Curtains
(SABIC)
•Front and Side Impact Sensors
•Front Seat Belt Pretensioners, Seat Belt Buckle Switch,
and Seat Track Position Sensors
•Supplemental Active Head Restraint for Driver and
Front Passenger
78 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Advanced Front Air Bag Features
The Advanced Front Air Bag system has multistage
driver and front passenger air bags. This system provides
output appropriate to the severity and type of collision as
determined by the Occupant Restraint Controller (ORC),
which may receive information from the front impact
sensors.
The first stage inflator is triggered immediately during an
impact that requires air bag deployment. This low output
is used in less severe collisions. A higher energy output is
used for more severe collisions.WARNING!
•No objects should be placed over or near the air
bag on the instrument panel, because any such
objects could cause harm if the vehicle is in a
collision severe enough to cause the air bag to
inflate.
•Do not put anything on or around the air bag
covers or attempt to open them manually. You may
damage the air bags and you could be injured
because the air bags may no longer be functional.
The protective covers for the air bag cushions are
designed to open only when the air bags are
inflating.
•Do not drill, cut or tamper with the knee bolster in
any way.
•Do not mount any accessories to the knee bolster
such as alarm lights, stereos, citizen band radios,
etc.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 79

•Air Bag covers may not be obvious in the interior trim,
but they will open during air bag deployment.
•Being too close to the SAB and SABIC air bags during
deployment could cause you to be severely injured or
killed.
The system includes side impact sensors that are cali-
brated to deploy the side air bags during impacts that
require air bag occupant protection.
WARNING!
•If your vehicle is equipped with left and right
Supplemental Side Air Bag Inflatable Curtain
(SABIC), do not stack luggage or other cargo up
high enough to block the location of the SABIC.
The area where the SABIC is located should re-
main free from any obstructions. (Continued)
WARNING! (Continued)
•Do not use accessory seat covers or place objects
between you and the side air bags; the perfor-
mance could be adversely affected and/or objects
could be pushed into you, causing serious injury.
Supplemental Driver Side Knee Air Bag
The Supplemental Driver Side Knee Air Bag provides
enhanced protection and works together with the Driver
Advanced Front Air Bag during a frontal impact.
Knee Impact Bolster
The Knee Impact Bolster helps protect the knees of the
passenger side front passenger by positioning the pas-
senger for the best interaction with the Advanced Front
Air Bags.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 81

Because air bag sensors measure vehicle deceleration
over time, vehicle speed and damage by themselves are
not good indicators of whether or not an air bag should
have deployed.
Seat belts are necessary for your protection in all acci-
dents, and also are needed to help keep you in position,
away from an inflating air bag.
The ORC monitors the readiness of the electronic parts of
the air bag system whenever the ignition switch is in the
START or ON/RUN position. If the key is in the OFF
position, in the ACC position, or not in the ignition, the
air bag system is not on and the air bags will not inflate.
The ORC contains a backup power supply system that
may deploy the air bags even if the battery loses power or
it becomes disconnected prior to deployment.Also, the ORC turns on the Air Bag Warning
Light in the instrument panel for approxi-
mately four to eight seconds for a self-check
when the ignition is first turned on. After the
self-check, the Air Bag Warning Light will turn off. If the
ORC detects a malfunction in any part of the system, it
turns on the Air Bag Warning Light, either momentarily
or continuously. A single chime will sound if the light
comes on again after initial startup.
It also includes diagnostics that will illuminate the instru-
ment cluster Air Bag Warning Light if a malfunction is
noted that could affect the air bag system. The diagnos-
tics also record the nature of the malfunction.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 83

WARNING!
Ignoring the Air Bag Warning Light in your instru-
ment panel could mean you won’t have the air bags
to protect you in a collision. If the light does not come
on as a bulb check when the ignition is first turned
on, stays on after you start the vehicle, or if it comes
on as you drive, have an authorized dealer service the
air bag system immediately.
Driver And Passenger Advanced Front Air Bag
Inflator Units
The Driver and Passenger Advanced Front Air Bag
Inflator Units are located in the center of the steering
wheel and on the right side of the instrument panel.
When the ORC detects a collision requiring the Ad-
vanced Front Air Bags, it signals the inflator units. A large
quantity of non-toxic gas is generated to inflate the
Advanced Front Air Bags. Different air bag inflation ratesare possible, based on the collision type and severity. The
steering wheel hub trim cover and the upper right side of
the instrument panel separate and fold out of the way as
the air bags inflate to their full size. The air bags fully
inflate in about 50 to 70 milliseconds. This is about half of
the time it takes to blink your eyes. The air bags then
quickly deflate while helping to restrain the driver and
front passenger.
The Advanced Front Air Bag gas is vented through the
vent holes in the sides of the air bag. In this way, the air
bags do not interfere with your control of the vehicle.Supplemental Driver Side Knee Air Bag Inflator
Unit
The Supplemental Driver Side Knee Air Bag unit is
located in the instrument panel trim beneath the steering
column. When the ORC detects a collision requiring the
air bag, it signals the inflator units. A large quantity of
non-toxic gas is generated to inflate the Supplemental
84 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

NOTE:Front and/or side air bags will not deploy in all
collisions. This does not mean something is wrong with
the air bag system.
If you do have a collision which deploys the air bags, any
or all of the following may occur:
•The nylon air bag material may sometimes cause
abrasions and/or skin reddening to the driver and
front passenger as the air bags deploy and unfold. The
abrasions are similar to friction rope burns or those
you might get sliding along a carpet or gymnasium
floor. They are not caused by contact with chemicals.
They are not permanent and normally heal quickly.
However, if you haven’t healed significantly within a
few days, or if you have any blistering, see your doctor
immediately.
•As the air bags deflate, you may see some smoke-like
particles. The particles are a normal by-product of the
process that generates the non-toxic gas used for air bag inflation. These airborne particles may irritate the
skin, eyes, nose, or throat. If you have skin or eye
irritation, rinse the area with cool water. For nose or
throat irritation, move to fresh air. If the irritation
continues, see your doctor. If these particles settle on
your clothing, follow the garment manufacturer’s in-
structions for cleaning.
Do not drive your vehicle after the air bags have de-
ployed. If you are involved in another collision, the air
bags will not be in place to protect you.
WARNING!
Deployed air bags and seat belt pretensioners cannot
protect you in another collision. Have the air bags,
seat belt pretensioners, and the front seat belt retrac-
tor assemblies replaced by an authorized dealer im-
mediately. Also, have the Occupant Restraint Con-
troller (ORC) system serviced as well.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 87

Maintaining Your Air Bag System
WARNING!
•Modifications to any part of the air bag system
could cause it to fail when you need it. You could
be injured if the air bag system is not there to
protect you. Do not modify the components or
wiring, including adding any kind of badges or
stickers to the steering wheel hub trim cover or the
upper right side of the instrument panel. Do not
modify the front bumper, vehicle body structure,
or add aftermarket side steps or running boards.
•It is dangerous to try to repair any part of the air
bag system yourself. Be sure to tell anyone who
works on your vehicle that it has an air bag system.(Continued)
WARNING! (Continued)
•Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or
may not function properly if modifications are
made. Take your vehicle to an authorized dealer
for any air bag system service. If your seat includ-
ing your trim cover and cushion needs to be
serviced in any way (including removal or
loosening/tightening of seat attachment bolts),
take the vehicle to your authorized dealer. Only
manufacturer approved seat accessories may be
used. If it is necessary to modify the air bag system
for persons with disabilities, contact your autho-
rized dealer.
88 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Air Bag Warning Light
You will want to have the air bags ready to
inflate for your protection in a collision. The
Air Bag Warning Light monitors the internal
circuits and interconnecting wiring associated
with air bag system electrical components. While the air
bag system is designed to be maintenance free. If any of
the following occurs, have an authorized dealer service
the air bag system immediately.
•The Air Bag Warning Light does not come on during
the four to eight seconds when the ignition switch is
first turned to the ON/RUN position.
•The Air Bag Warning Light remains on after the four to
eight-second interval.
•The Air Bag Warning Light comes on intermittently or
remains on while driving. NOTE:
If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant Restraint
Controller (ORC) may also be disabled. The air bags may
not be ready to inflate for your protection. Promptly
check the fuse block for blown fuses. Refer to the label
located on the inside of the fuse block cover for the
proper air bag fuses. See your authorized dealer if the
fuse is good.
Event Data Recorder (EDR)
This vehicle is equipped with an event data recorder
(EDR). The main purpose of an EDR is to record, in
certain crash or near crash-like situations, such as an air
bag deployment or hitting a road obstacle, data that will
assist in understanding how a vehicle’s systems per-
formed. The EDR is designed to record data related to
vehicle dynamics and safety systems for a short period of
time, typically 30 seconds or less. The EDR in this vehicle
is designed to record such data as:
•How various systems in your vehicle were operating;
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